the tv, bathroom door didn t close, fire alarm going off at 1am, scared the life out of the kids so we ended

wifi doesn't reach all rooms

nothing - wish we d been able to stay longer to enjoy the bar area and restaurant

friendly staff...reasonable bar prices...comfy bed big room.

needs more life in the bar etc there s so much potential for the hotel

staff was polite to serve when kids wanted additional sausages than what was ordered

adele cooked us a lovely breakfast and even made pancakes for the kids

the gathering of the kids was not an issue, just the engine noises

even the kids enjoyed the atmosphere

parking was excellent as was the communication

there was a kids swimming class on in the pool in the morning so make sure you go down before 10 for a swim if

only thing i'd say is maybe a little kids area would be good just for like

it s close to a venue we were going to and it had a pool for the kids

even goody bags for kids and carrot mince pie and milk for santa

kids were in the jacuzzi and it didn t seem well maintained

plus, along the beach there is playground for kids with separate swimming pool for only kids

walking around the street with all your luggage isn't good when you have 2 kids in tow

the room heater on for our arrival, the room was the closest room i have ever stayed it and the kids had to

the sofa bed for our two (growing) kids was a little small but we appreciate it would be difficult to get two

right next to kitchen,staff was really loud,laughing shouting at 11 o'clock at night room 36 so sleep was

kids thought it was posh as the suite we were in was very big

our kids' room was not next to our (parents') room.

room, awkward shaped bathroom, fitness suite was smaller and less obulant than described and had kids swimming

pancakes on the breakfast buffet would make the kids happier

of food i gave a 10 pound tip it was that nice breakfast was amazing booking again to bring kids

rooms are quite small, at least ours was, so when the sofa bed is down for kids, the space is very

breakfast the first day was a little manic, kids running around in breakfast area, trying to find where things

the breakfast was outstanding and the kids loved the waffles

breakfast was excellent with loads of choice - the kids loved the waffle machines

the kids absolutely loved the make your own waffles

given that we spent a bit of time between rooms checking on the kids, and trying to shower etc, it didn't feel

we ordered breakfast the day before for the morning and the food was also wonderful

the breakfast was top notch too

wifi is pants :( it's the only downside

breakfast was amazing

the hotel accommodated my request for an early check in free of charge

very enjoyable stay. good bar food, with friendly staff, comfortable bar/ lounge area.

the kitchen/ breakfast area didn t know we had booked breakfast so had all been packed away

linked bar was good for refreshments at a very reasonable price

concern would be the parking

we were shattered after a 9 hour drive and kept awake by the school kids and then the cars turning up to collect

location great, right on the park and large bath tub, great for the kids.

i travelled with my 3yo and is was ideal, deluxe room had plenty of space and the kids menu in the bar was spot

getting a drink at the bar was slow with only one member of staff on duty

a pool and spa for a rainy day

very helpful on our arrival, i found it hard at 65 with suit case etc, not being able to leave kids alone,

loved the little extras and hot chocolate/sweets for the kids, very thoughtful and great value for money

the bath water was fine and my kids could take baths, but neither my husband or i were able to shower because

i had read about that in a previous review and brought a sound machine with us so that my kids could sleep

room was immaculate and had so many added extras including some sweets on the beds for the kids

i had to leave it behind for said kids and dogs

had a lovely meal, took the kids swimming. loved it

room size and the pub and the out door space was amazing the kids absolutely loved it, all the staff were a

we all (2 adults and 2 kids) tried the pool in the morning and enjoyed a lot

my kids and dogs weren't there

the lovely reception staff and spa staff. the location easy parking the room the service

go out their way to make it a memorable experience and the spa facilities are the best i ve

of the spa facilities wasn't available, however this was clearly explained by a lovely member of staff

we loved the room, the restaurant,spa was very good staff excellent

one evening we asked for room service and food came after an hour and very cold, the reason i didn t return

sofa bed and extra bed was ideal for the 2 kids

having to leave. the kids wanted to live there.

family room actually had a separate room with door for kids which was excellent

my kids like chinese food so we ordered takeaway delivery to days inn

value for money other places to eat and drink / shop close by which was very helpful with the kids

my kids would have loved the play ground and in particular the gorilla in the garden

place very friendly staff fantastic food brilliant beer garden plenty of space for kids to play will be going

lovely and peacefully nice gardens and great for kids

screaming kids running up & down the corridors, slamming doors

location is great with good swing park for kids and plenty of parking

convenient location & parking - just perfect. 2nd stay and will stay again next year.

was exceptional for the price, cooked breakfast was without a word of a lie the best i ve had in a hotel and

tried to get a drink in the bar one afternoon but had to wait until the bingo finished and then bar shut

great staff and lovely breakfast

parking facilities

no parking, but plenty nearby

all the stairs ud83dude06 parking bit of a pain as carpark not open

her service at the bar was first rate too

) no wifi even though stated

intermittent wifi no hand towels provided

had to book urgently in the afternoon for the same night stay for 2 adults and two kids

lots of parking

i had to stay in my room as i could not get up & down the stairs again, so ordered room service

d good value) food in the restaurant, nice cooked breakfast

had to book urgently in the afternoon for the same night stay for 2 adults and two kids

i work very hard to earn the amount of money they charge and on a night away from the kids, i want a bath and

kids enjoyed it, there was a kids menu in the main restaurant

lifts where abit outdated and small especially for familes with kids

location, parking, room and food were excellent. two restaurants helped with variety

the room was exceptionally clean and comfortable. plenty of parking space.

lovely and couldn t fault our stay from the room itself having everything we needed and the breakfast in the

hearty full english breakfast and the light bite menu and service was exceptional

there is plently of parking and a good beer garden

excellent breakfast

only use for bed & breakfast because i was attending a funeral

if you have kids the play area is good with lots of outdoor seating

the outside space is great with ample parking and a nice seating space, although in need of maintenance

setting with views onto cleveland hills, good parking and lovely patio/garden area

the only issues were terrible wifi and thin bedroom walls.

wifi is weak

just young kids

kids loved a little night away , food was amazing and breakfast was fab loads to choose from

kids were governed by time for the use of the spa facilities

charged extra for kids breakfast

lovely place to stay for a get away for myself & my husband for our birthdays without the kids

were kids running all around in the corridors down the stairs knocking on doors

was a bit too warm and didn t fancy opening the balcony doors through the night when we had the kids

room was great, large bed for adults and split separate space for 2 single beds where kids stayed

room was huge, with separate space for kids

room was very spacious for the kids to wonder around and have their own space

pool is only avaialble for guests at the same time as public so dont go and plan on taking kids in the morning

table and chairs in kids area for breakfast not clean

i d recommend this hotel any day especially if travelling with kids

service from the guy on reception who helped set up the kids beds and was so friendly and helpful he was

breakfast and additional facilities are in the other locations and while you are with a small kids running out

think travel lodge full of drunk golfers and out of control kids and dirty nappy in car park

didn t get room service. this would be ok if we d been informed when checking in

only negative was the wifi. it was pretty weak throughout the stay

location with nice views over the golf course and the sea from the front of the hotel

in was quick and easy and they let us have a late check out for only 20 worth every

value for money a kids breakfast bag of fruit (apple or banana) kids yoghurt and a bottle of orange or apple

kids without bottles

it was dirty, mouldy and i didn't feel comfortable having my kids stay there.

breakfast was very simple- the kids were happy but we would have liked a wider choice

arrived on our motorcycle, parking on site and out of view

kids running around in the bar area

kids running past nocking on door and running away from 6

most of the staff just kids, no conversation or manners though the older ones

team were lovely - great with the kids (and the dog

didn t like the fact that there was a kids party on when we were in bar having a quite drink trying to any

the owner who showed us to our room was friendly and kind, the bar also looked great

reception and bar staff were good

place, nice bar and excellent staff

after finding one i was told the cleaner never showed up and the bar staff was left to clean all the rooms

centrally located, great staff, cheap bar downstairs

the kids really enjoyed the pool

grand kids dessert was not as described, brought it then asked if we need a spoon

one in the bedroom section and one in the living room section which was perfect for us as the kids could watch

had something to eat in the hotel bar, so it wasn t to much of an inconvenience, though the kids were hyper

very friendly staff in the bar who were welcoming and fantastic with our little kids

little bar, room was decent enough just very squeaky floors and bed, and noise of kids outside wasn t the best

wifi was available in only part of the apartment.

handy for where we needed to be, very clean, comfortable bed, friendly bar staff and fruit in the g and t

the staff couldn t do enough when we arrived, had a drink in the bar and had a great breakfast

pleased to find a lovely sitting room and useful kitchen.

kids chicken nuggets were a bit spicy so kid would not eat them (world's pickiest kid to be fair

great location and a fantastic family room that the kids loved

guests were sniffy when the kids were loud playing in the pool but that's to be expected with older swimmers

children are allowed in the pool would have been useful as it was not a relaxing environment with kids

also not great when you're trying to relax and lots of kids using jacquizzi and facilities

asked for extra cleaning as got kids with allergies,but room was dusty,specially beds around pillows and carpets

we had a cooked breakfast and there was lots of continental options especially for kids

great for a stop off on a long journey and great to have the pool for our kids to have a swim in and work off

reception said restaurant was not ideal for kids

no morning supervisor and lots of poorly trained kids wandering around doing an inadequate job

kids menu would have been good

bar closed before

have been nice to be able to oder some room service or get food later in the day but everything was closed

great views & perfect location on high street with free parking right outside

the bar downstairs was a very comfortable place for a woman traveling alone

in the restaurant but the hotel manager set up the conference room with colouring books for the kids which was

very large room, foosball table in reception was fun with the kids.

the kids loved the bunkbeds

our room was for two adults and two kids (8 & 5) and it wasn t really big enough

accepted pet dogs

exellent wxperience for kids to see behind tv-show

one bed missing for one of the kids and lack of shampoo.

amazing wallpaper decorates each room spacious room, the kids had a blast with a corner bath

sofa bed for kids bed was very hard.

the room fit four of us (2 adults, 2 kids (14, 11)) comfortably

kids friendly ( goodie bags at arrival for kids, snacks for the road at the departure ) - the

lovely breakfast in bed!

the roomsare a good size and comfortable, and the bar and restaurant welcoming and comfortable

us back within 10 minutes, upgraded our room, fully refunded our stay, and included complimentary breakfast

the breakfast could have been better