the wifi didn't work but i had mobile signal so that was alright

we could also buy drinks from the bar downstairs

no parking however there were plenty of spaces on the streets around

free on street parking right outside the hotel

good food , large portions, friendly bar with excellent staff

parking available but tricky bends .

breakfast was excellent and dead local for shops and beach fresh towels bedding the stuff we're

bar prices for beer very reasonable

fact that there was no real parking for guests

we were told on arrival the bar would stay open as long as people were using it, when we came back to the hotel

with it being above a pub it was great to have a drink in and loads of parking behind the pub too, would love

superb breakfast

we were very impressed with how well it is presented, the staff were very kind and welcoming, the breakfast in

there is plently of parking and a good beer garden

lovely staff and lovely breakfast. enjoyed our stay and will b back

think travel lodge full of drunk golfers and out of control kids and dirty nappy in car park

easy parking close to the hotel. good sized room.

good wifi

in was quick and easy and they let us have a late check out for only 20 worth every

plenty of parking space, excellent breakfast, friendly staff, well equipped room and nice views.

lifts where abit outdated and small especially for familes with kids

kids enjoyed it, there was a kids menu in the main restaurant

i work very hard to earn the amount of money they charge and on a night away from the kids, i want a bath and

could have gym or pool.

we eat dinner in the bar and the

our kids' room was not next to our (parents') room.

kids thought it was posh as the suite we were in was very big

room, awkward shaped bathroom, fitness suite was smaller and less obulant than described and had kids swimming

of food i gave a 10 pound tip it was that nice breakfast was amazing booking again to bring kids

pancakes on the breakfast buffet would make the kids happier

the sofa bed for our two (growing) kids was a little small but we appreciate it would be difficult to get two

plus, along the beach there is playground for kids with separate swimming pool for only kids

walking around the street with all your luggage isn't good when you have 2 kids in tow

the room heater on for our arrival, the room was the closest room i have ever stayed it and the kids had to

room had no view and was next to the kitchen, so it was quite noisy and a security light shone all night

doors got a bit caught in the carpets so it was hard for the smaller kids to open.

bright and airy, clean and comfortable good tv wifi and coffee making facilities bathroom spotless and toiletries

was excellent in the restaurant on the evening and breakfast was cooked fresh to order

comfortable, warm pod and clean facilities including a kitchen area, showers and toilets

the view was great, showers and toilets also very clean and the tea and coffee in the camp kitchen was an

if you have kids the play area is good with lots of outdoor seating

great room. nice bar with excellent food and reasonable beers

parking was good

free wifi and very good bathroom facilities, large soft towels

setting with views onto cleveland hills, good parking and lovely patio/garden area

the first room family size was amazing and a lovely note with haribos for the kids and hot chocolate drinks

were & so helpful there was a few off us staying they made sure we were all in same floor for the kids and the

was going to use the pool but non resident kids too noisy so we skipped that

you want to use the pool it belongs to the gym next door that is used for kids swimming lessons at weekends so

kids were in the jacuzzi and it didn t seem well maintained

kids menu would have been good

free parking

very central with free parking available

also, we have a bar snack and the food was lovely

free wifi

the tv, bathroom door didn t close, fire alarm going off at 1am, scared the life out of the kids so we ended

bed was too small only a small double, the tv didn't work wifi in the room was almost none

wifi doesn't reach all rooms

their tvs in their rooms, cheap products usually fail quickly so are a false economy, plus the wifi code given

needs more life in the bar etc there s so much potential for the hotel

we all (2 adults and 2 kids) tried the pool in the morning and enjoyed a lot

full of kids should have times for adults only and kids only ud83dude42 no internet reached our room and

nice breakfast, adjoining rooms which helped with the kids. nice pool and good overnight stay.

this hotel now for many years either as a family or just as a couple gettn away from the kids

we have been to whitby which was great day out with kids

location was excellent staff were helpful and friendly, food was lovely, no kids

the best sirloin steak i've tasted. breakfast was spot on.

was fab had everything we could ask for and also we were allowed to take food and drink from the bar area to

wifi avail in main rooms

to whitby town , the history of property, it was very beautiful, loved the bar area and dining

parents to deal with but we ve done several spa breaks in the past and never encountered any kids permitted

kids absolutely loved it

separate splash pool for kids would have been great for adults who wanted to relax round the pool

in school holiday children get priority between 10-12 & 16-18, great if you have kids, not so much for a romantic

we booked last minute and was glad to be able to accommodate the kids and the dog.

a delicious breakfast was included in the price as was excellent wifi and designated parking

good parking space

easy parking

the room, clean and cosy, location perfect, breakfast delicious, staff friendly, parking a bonus

size of breakfast was just right, really nice sausage and black pudding, the free wifi was a

tv too far from bed and one of kids beds a little springy. difficult to find parking space.

with people rather than try and follow instruction to collect keys, especially when i didn't have wifi connection

the tv and wifi worked perfectly

wifi didn't really work in the room (room 6) you could get it by the door but not sitting on the

the wifi didn t work in my room, but did when was outside my room & corridors.

loved the extra thoughts throughout the apt like kids books/toys, radio and smart tvs

very comfortable and had lots little extra touches like kids toys and books

location and view. kids room had toys in it and books which was brilliant

the apartment was well stocked with books and games for the kids to play with, the kitchen was well equipped

the parking was a little difficult but sorted it out eventually

was faultless in every way, comfy beds, crisp clean linen, warm as toast and great wifi for the kids tablets

family room, it had low sloping ceilings, kids bedhead were under wooden beams, my son had to duck to get around

main concern was that the kids beds has stairs leading to the door and i was a bit worried the little one

location is amazing the kids like the ghost stories breakfast was ok

nothing the kids and the wife had a great time and that means i do to

we had booked a pet friendly room and were shown to room 5 overlooking the car park at the front of the hotel

the bar had a great selection, and drinks were value for money, lovely coffee machine to

a 60 year old with bad knees i found the furniture too low in the reception bar area

parking was limited

nothing tho' perhaps one or two disabled parking spaces would be a good idea.

was a tad small for a man of large stature, wifi was weak in the room but hey that s why you enjoy the great

parking is very easy

wifi didn't work very well in the rooms and the shower took forever to become lukewarm.

no mobile phone signal so no 4g, however wifi was available in the hotel and it worked

bar food and drinks choices

well as being a ++++ for all the usual amenities (location, parking, wifi, food, rooms with very comfortable

breakfast was very tasty and plentiful and the location was brilliant plus the added bonus of a parking space

no room service due to short duration of stay

location is perfect, the black swan is gorgeous and staff were lovely, the bar and restaurant are just perfect

we arrived nothing was too much trouble, friendly staff, building full of character, good quality bar style food

we had a rather long wait for our evening meal but the kids managed the wait.

brilliant playground/skate park just stone throw away - excellent for families with kids

the staff could not have been better, they were really accommodating and lovely to the kids.

staff very good and helpful especially with an earlier breakfast

friendly staff food very tasty steak and ale stew amazing and so was full english breakfast nice old pub in a