kids were kinda bored

my kids favorite part was the breakfast

my kids typically share a bed, but one uses the provided

the staff were so friendly with my kids

very helpful staff the room was very nice and the pool was clean

booked this room in december to spend the night there for the kids to go swimming on april vacation

the breakfast is always great and my kids love the pool

more things to do outside for people with kids

but the kids enjoyed the cereal

late due to issues with my rental car and phone having us access, but i showed up at 9pm with 2 kids after they

breakfast, parking, and good location

kitchen was well equipped and a good size

i love this place to get away and relax it's so nice and quiet and the breakfast is awesome!

we loved the breakfast and the comfort and atmosphere of the lounge

lots of space for the 3 of us; loved having a small kitchen

kids were out there at 8am bouncing balls and being loud so we did not get the sleep we had hoped

the kids had a blast

pool was not up and running the next morning for the kids to beable to enjoy before we checked out and the women

pool was very dirty/water was murky. the kids said it smelt like urine.

at the front desk was more thank polite to us although the kids were noisy late at night but her professional

i had to walk away and my children have to seen and hear it and the fact that it was 180 and my kids didn t

breakfast was not completely continental yet but was perfect for the situations even with kids

loud kids in the pool

pretty much was told to leave the pool with my kids that were well behaved it was my sons birthday or get my

the pool was a perfect size for the kids to have fun in

an award for being professional and kind with clearly some kind of sports tournament of young kids running wild

lots for kids and adults to do within walking distance

brought kids so they could swim

we could also hear kids yelling and running in the morning

there were a lot of kids and teenagers at the hotel and just very unruly in the lobby and hallways

possibly find a place to put microwave up higher. kids kept trying to play with it.

my 2 kids were along and we were celebrating my daughters birthday during our stay

was phenomenal and went out of her way to help me with getting the food up to my room for the kids

kids running wild & no one stopping them

hotel employee was our breakfast server and charmed us with stories about her kids

here as a getaway with my kids to swim

kids running in hallway making lots of noises in pool late st night unsupervised kids being loud

kids unsupervised making loud sounds at night

kids running in hallway

there was a bunch of kids booked and staying for a hockey tournament i m assuming, and they were running up

the pool was cold and their were lots of kids jumping in the hot tub. it was not relaxing.

pool was a big plus so our kids could relax with their friends

my kids loved the pool. the room has a microwave, it's great when traveling with kids.

the outdoor seating for catching some sun while the kids swim is a dream for the parents

my kids have have using the pool.

kids running in upper flr don't let me sleep running all night

i had 222 and 219 for my kids, and room 219 had better memory foam beds compared to room 222

waking up to screaming kids at 7:30am wasn t fun

it made us feel guilty even having kids there

only disappointment was kids was looking forward to pool which was unfortunately under maintenance

the pool is convenient and safe for kids

gillette , we were here for the weekend for a soccer tournament was a great place for all of the kids to come

no free wifi

amazing customer service! gorgeous decor! sublime bed! scrumptious breakfast! must return!

we were informed right away that the pool was not in service due to covid restrictions and we were told that

our kids were looking forward to it on those couple hot days

comfortable, clean, well run. friendly, excellent breakfast.

rented the two bedroom suite which included two baths a living room and kitchen with dining area

breakfast was great

is great for extended stay, kitchen well stocked with dishware, even has small stovetop, fridge, freezer with

noisy kids in the next room and almost out of everything at breakfast

sofa bed was thin and springy our kids almost preferred to sleep on the floor

above me run around all night and morning from 11pm throughout the night till 6am , and they had kids jumping

t think of anything negative but would have been a nice option if an oven was added to the kitchen

(weekend breakfast until 10:30 am

the kids loved the pool and enjoyed it every night

too loud many screaming kids from early in the morning till after 10 pm at night.

one of the best places we ve stayed recently! my kids loved the pool and hot tub!

i like the hot tub,and the kids the pool.

if you have kids, make sure they know ahead of time not to run because they will slip and fall

2 hungry kids

the kids that stayed at the hotel that weekend were very inconsiderate and rude.

and she denied my kids for using the pool

the pool area is great for younger kids

they would not turn on the lights or let us sit at a table with lights and we had five kids with us

time there was quiet - no screaming kids, barking dogs, late hour visitors

top of our room 2nd f family with kids to much jumping walking noe s

his name jeevan he is so polite and good customer support quickly solves the problems and good breakfast

a lady came up to my car when i was parking and asked me who i was there for

he didn't even mention about the breakfast and point out the location to me and let me know the time it was

breakfast great. kids loved the pool. great location close to gillette

breakfast was a large selection

brand new hotel with good staff and nice breakfast. free ev chargers available.

the breakfast was good with many choices

great breakfast

kids screamed and ran thru the halls all night in groups of 10 or more and when i told staff they

i was not happy but my girl and the kids wanted to stay so paid for it

breakfast had a variety each morning for me and the kids

available and that was great but the pool was not clean which only lead to a one time swim for my kids

there were a large number of kids in the pool making a racket and creating puddles in the hallway outside the

if you have young kids, may want to reconsider this place or stay locked in the room the whole time

see i have kids so when i booked these places i come prepared okayy and i went to work in there i bring all my

easy parking, good location

it is directly off the parking area which proved to be a convenience

air conditioning didn't work. people did not know how to park and parking is limited.

kids,husband

there were several kiddie pool party/sleepovers and kids were screaming and running through the halls and the

breakfast, huge room size

i love how comfortable the bed is and the perk of having a kitchen

complimentary breakfast was a real bonus

i buy a drink and i have to walk with my kids all the way to the bistro just to buy 2 apple juice and mojitos

took my kids for a mini getaway to beat the heat, they loved the pool, swam for 2 days non stop!

they don t do in pool servicie ud83dude10 i have to walk all the way to the bistro with my kids to buy a

early check in

was no complimentary breakfast

kids running around banging on walls and doors

the kids were running up and down the hallways

only problem which really wasn't the fault of the hotel, but there were some kids/teens running up and down the

a bar area in lobby and a lot of tvs and sitting area

there had been a bar that stayed open later, to end a night with friends more relaxed rather then have to go to

to resolve the problem by swaping out the cable it didnt resolve the problem and with two small kids switching

kids love the pool

nice and quite, the kids loved the heated pool! and the hot breakfast was also good...

we were rooming with our kids and the double queen room was very spacious we got a rollaway and our 15 year

waffle toppings, hard boiled eggs we were there for a cheer competition and we made sure our kids were always

was very noisy late into the night - kids running up and down the hall and even suddenly banging into my door,

was 1000 kids for a football game week end. was nuts....... just rude kids took over

gym

nice pool/outdoor area

wifi and hbo were a bonus

i go to put the kids to bed, and the pull out bed is broken

great location for a quick relaxing getaway with family or having the kids enjoy a birthday.

couch and a cot in the kitchen (instead of 2 bedrooms with queen beds and a pullout for the kids)

hard bagel no juice for kids (provide apple juice boxes or some water) they just had coffee

breakfast

the kids were not catered for preferred ps 5

breakfast was okay.

breakfast was great and fresh!

the breakfast

laundry facility

only provided us, 2 adults 2 kids, 1 towel

bed was comfy and clean and hotel was nice big shaped castle kids loved it, loved the lobby area finished reading

kids loved the indoor pool

made bathing kids more challenging

too many sleepover parties for kids on the weekend

to highways, was very clean, beds were comfy, breakfast was a bonus but not the best hotel breakfast we ve

asked the lady at the front desk for the laundry and she said i had to give her my room number before she can

the restaurant and bar was convenient with a varied choices in the menu

breakfast

breakfast ended at 9:00 a

breakfast is a typical hotel breakfast

very clean, nice staff, great fitness room and breakfast spread, quiet, comfortable.

the breakfast was great and the breakfast crew was amazing leaving it always stock

breakfast was horrible

comfy bed and pull out couch. love having a kitchen. clean and nice staff.

was seems only for 1st night friday, on saturday i got huge headaches bcz it was arriving a team kids with their

our room was upgraded and we really appreciated it given that we have 3 young kids

3 or 4 large bus loads of college kids sitting everywhere not being considerate

kids loved making their own waffles at breakfast

love the convenience of location yo everything and my kids love the breakfast

the heating system woke me, my boyfriend and my kids up at 2am and 4am out of a dead sleep

kids enjoyed the use of the heated pool too

was not notified that the pool was not in operation. my daughter was extremely disappointed

great breakfast and pool. everything was clean and staff were helpful

the rooms are very comfortable and the breakfast was an added benefit

wasn t any bedding for the sofa bed for our kids

it says kids eat free and you have to click on terms and conditions to find out there is a cost for

room was in a very disruptive hall with kids running up and fown the hall, banging against door just very noisy

that's fine but i'm a paying guest with 4 kids

many kids running around making noise the hallway was filthy a lot of trash in front of my

my kids were very upset about that

don t like the fact that you are placing order like being in a bar or restaurant

paint on light fixtures, old faucets in shower and holes left over from moving shower curtain bar 2 times

nice room, spacious, good amenities, everything worked, nice fitness room, very comfortable

was no room service but i understand it was because of covid

made a reservation for two beds for my kids and an upgrade for my husband and me

my only complaint was that the pool was out of order and my kids were very disappointed

my kids loved the pool! complimentary breakfast was great!

kids were loud and running all over lobby/bar and pool at 10pm

made a reservation for two beds for my kids, but when my family checked in while i was attending the conference

no breakfast! kids peeing in pool, that sucked!

the kids loved it

were pretty loud and kids were running up and down the hallway other than that i will be coming back

my kids had so much fun

pool was crowded and full of screaming kids but it was a holiday weekend so expected

good sized room for 2 adults and 2 kids, clean, friendly staff. valet parking

good looking property but staff needs to be more customer friendly specially with ones with small kids

lovely gym and big ballroom downstairs

gym facility

are constantly asked for extra payments during the stay, for the wifi, for the possibility to park your car (4

the location was wonderful and i cant wait to come back with my kids

from kids screaming in the halls and they were nothing compared to the frat party on the floor

two queens for my kids an myself

staff seemed quite disinterested and there was no room service available.

loved the location and pet policy

am 79 years old and had problems with hooking up to wifi, no information in the room

i could feel the bar from the sofa in my back

great location with lots of parking

gym was great. room was a good size. shower was nice

this property does have nice and ample parking all the way around the building

too many kids in the pool area

so convenient to everything and my kids loved being connected to the mall

lots of kids in town taking over the lobby but it was pretty quiet in the halls

the property was well maintained and the guest rooms we re clean. the kids enjoyed the room.

the staff was amazingly kind to my kids on their very first stay in a fancy hotel

i would imagine for parents with small kids this would be awful

spacious room with two large beds allowing the kids to sleep comfortably

no pool for kids. at this price i expected a pool.

i really enjoyed the time away from the my kids

housekeeping lost kids toy and never found it,and once they even did not cleaned the room.

no pool but that's only because the kids thought it was a bummer.

great for our kids on train ride to

the room was clean and the staff was great. my kids and i enjoyed staying there.

shower gel at all not even a squirt that she did offer to replace but i didn't want to disturb my kids who were

(in the kids opinions of course) but again, not the end of the world

great while i had 2 kids with me

great location, helpful staff, very clean and perfect set up, especially for families with kids.

room, looks newly remodeled, with nice kitchen, bed perfect softness and comfortable, have a gym, with tasty

no on site parking and bar prices

the amenities were top-notch, including high-speed wi-fi, a smart tv, laundry facilities, and a sleek, functional

but if we were some of those said idiots we probably would have needed a check in from the kids just to say

appears to be staffed by college kids who know little about service industry (or what they are doing)

we have been together for 30 years and have 6 kids

too many kids. a bit loud. no bar.

and if housekeeping is that proactive, how was there dirty laundry in my trash

this is not a hotel to stay at with your kids - it's a party scene and very, very loud

level was atrocious - kids running screaming through the halls late at night without parental supervision, drag

the hotel had a good-sized lobby bar and there was an outdoor courtyard and roof bar

great room, friendly staff and best hotel gym i ve used.

the gym is a well thought out space

the game room was out of service. kids were pretty sad about it

hotel was noisy. kids crying and dogs barking.

one side, you get the sea, my kids were there, extremely pleasant

this was a kids-friendly hotel

exciting for the kids

we also have a daughter at wellesley so this location was convenient to visiting both kids

some guest are demonstrate zero courtesy with dogs, small kids running the halls etc.

kitchen for help with young kids. chris at the front desk was very welcoming

my husband and kids stayed. my kids came back saying how gorgeous it was.

our kids loved the pool and my husband and i were able to get in a good workout in the fitness facility