clean,well-equipped and exceptional value wrt location, car parking

off road parking

good location with parking

free parking

was very well presented, parking on the driveway

the fairly remote location, room service would have been useful, especially when travelling with kids

very cold during night, couldn't sleep properly and even the kids were waking up saying they are cold

no gym, pool etc. this was known before booking so it s not really a fault.

wifi not constant, kept having to log back in.

answered my several calls for room service

had been travelling from very early that morning and wanted to check in early to prepare for our event that

wifi variable

the hotel is great for a short break with parking

a bit of confusion about gym access

late check out accommodated as well as an early arrival - staff permitted us to drop the bag and

to our dissatisfaction they offered us free breakfast however were told by the waiter that my kids are not

great room and lots of parking

facilities like a bar or room service it s a jewish hotel and it should state this at time of booking as they

kitchen to offer even sandwiches

ample free car parking on site and only 5 mins from the m1

had kitchen facilities, which i did not need to use

the password for the wifi is not available in the room. so we couldn't use it

who stay in the hotels, they are very disrespectful when using the public facilities for example kitchen or

fridge in the room which was nice and there was also a kitchen area which meant we could prepare food if we

a basic kitchen is always nice when on the road for so long

my husband and two kids were in the same room and had a bed

reception person asked if we can keep the music down and we wasn't even playing music we had a kids program on

staff were friendly and helpful, wifi was great and so was the location

also if you are looking for a pet friendly reservation this one was bit overpriced

tv didnt work, no wifi

the decor downstairs was great and the area is great for kids-cinema style seats in front of large screen and

the pool too noisy at 6:45pm with kids playing about so couldn t swim lengths without being

we were told that no kids were allowed in the pool after 5pm that day but that was not the case

the pool area is beautiful and lots of kids swim times with swimming floats all around the pool

kids swim time

location was perfect for sse arena and the room was fantastic with 2 kids with me.

for us, it was okay buin case f anyone has kids, they would have problems

i explained that my husband was with the kids in our hotel room and the kids were asleep

breakfast choices and free for kids

breakfast was fab, lots of choice and the kids loved the pancake machine

value for money, staff friendly and comfortable for my kids

you have young kids there are a lot of stairs and no lift

early check in with parking was a bonus as we could park the car, drop our bags in & spend the

improving wifi

large tesco right across the road and the free parking on hotel grounds is always a great addition in

it is better if there are tv channels for kids entertainments.

after a full day in central london we would head to the designer outlet for a meal with the kids

plenty of space for kids to run around

kids running up and down the halls; knocking on door; yelling until 0030 - hotel did not seem

till 11pm which was fab as we stayed as we attended a show at the sse so we could feed the kids fab all

about tv, was told they would get me one which never materialised, so stuck in a room with two kids and no tv

the shower room door knot was broken, kids stuck inside because they can't open the door

my kids and parents loved it

about tv, was told they would get me one which never materialised, so stuck in a room with two kids and no tv

there is a few parking spaces on site which is a life saver and it has everything you need

the spa was filthy and teeming with kids most of the time (not relaxing

good breakfast , friendly staff . great location as shops nearby . kids loved the pool .

so near to wembley stadium. so thoughtful with little gifts for the kids.

my 3 (well behaved) kids are tall and almost 16 years old, the water is 1,20m deep, one child is 1,84 m

to keep towels close to the shower, no locks available for the lockers, it was noisy and full of kids, no shower

stayed as part of harry potter studio tour package, which included nice little extras for the kids; hp themed

breakfast was lovely, noise from party in the hotel was an issue including noisy kids of said guests running

kids running up and down all night screaming couldnt sleep

the corridors were always loud, usually kids screaming or people talking

the hotel has a few little touches to reflect this which would be great for those travelling with kids

in the family room just above reception, was fairly modern and spacious enough for me and the kids and fairly

kids friendly

generally, my family had a memorable experience, and the kids loved it

1 - kids running around late at night shouting between 10:30 & 12 pm, we couldn't get off to sleep it

it was a friendly, happy place to be...kids loved how nice their rooms were, clean, comfy.

people round the area with kids were walking around at 2

walls were paper thin and could here everything slamming doors, shouting neighbours, kids crying

either too hot or too cold, it was noisy when i was going to sleep i could hear people talking, kids playing

my husband and i traveled with our three kids, and we loved having adjoining rooms

my husband and i traveled with our three kids, and we loved having adjoining rooms

as a family with 3 small kids, they should have took that more seriously, they pretty much wanted to give us

i just think for kids will be good if have tropicana juice or similar

filthy cutlery / thin walls - lots of noise from the 40-50 kids staying there

i was with my young child and there was no kids menu

comprehensive breakfast

need to get away from the kids for one day

kids enjoyed the tv in the bath

kids loved

had an issue with a lady and kids in the hallway outside out door

very clean and the kids loved the tv in the bathroom

went on to the garden, with us having dogs staff was happy to accommodate to help us with the kids as arrived

don't drive so got train to harrow don't do this at night, huge mistake i make i had kids too an dogs i requested

not well maintained. value for the pet friendly room was overpriced.

i needed somewhere close to london which would have safe parking for motorcycles - hit the nail on the head

wifi wasn t great/couldn t connect to it and signal was poor in our room so that s the only

maybe dont stay here if youve really young kids, or cant stand staying somewhere that isnt like a show house

the room was clean, bathroom looked new, wifi worked really well

comfy bed, free parking for tall vehicles, spotlessly clean, excellent wifi and sensibly priced

easy to find, parking, clean room, free wi-fi

we didn't travel by car but knowing there is parking space at the hotel is something we will remember for

enough to go for a larger single bed, i'm sure someone quite large in size would struggle on this kids sized

bar on the first floor and location in common are not very tourist friendly

pretty loud noise from the bar next to the hotel should ask the hotel before the booking, if they can prepare

a bit noisy because of the trains nearby and the bar next to the building

above an excellent bar but absolutely no noise heard

a recommended place for a family with kids, the room is so small that hardly one could walk between the cots,

the receptionist was very rude and used swear words in front of my kids

kind of shocking, cause kids were with us

with kids, it was a bit difficult to move around

an extension lead in the kids bedroom instead of a wall plug

the weekend i wouldn't say suitable for kids or if you want peace/are a light sleeper, there's a nightclub next

they are very welcoming for when kids stay with me and staff are friendly and polite

had booked a room with three beds for our family - assuming the kids could sleep in the two beds and my wife

wifi was fine

location is great, the reception team is kind and polite and gave me an early check in complimentary

in asked the staff to help but fully booked i have to open the door to sleep during the night as kids can't even

only issue was tv really bad signal and we couldn't watch tv hence kids wasn't happy

different rooms offered, kids ended up sleeping on a mattress on the floor

bedding was clean and fresh, bar was open and allowed kids in, 15 minutes walk from wembley

not something i wanted my kids to see as it was

not an ideal place with kids

one of them gave my kids some sweet treats and offered us some tea and coffee

of was dirty, to top it off the cold and hot tar are the wrong way round, not good when you have kids, not the

of was dirty, to top it off the cold and hot tar are the wrong way round, not good when you have kids, not the

and parking was good with cameras

s in an industrial estate but by a canal great for just a break from kids or somewhere to stay if u going

asked for an early check in due to our flight and the room was ready on time and thank you for that

prices at the bar were reasonable

free wifi and netflix/amazon/youtube loaded onto the tv

have done with a little bit softer pillow, and utensils in the kitchenette other than that absolutely brilliant

there are no family rooms, as a family of 5 we would love to take our kids there to stay when visiting london

was nothing for kids safety

bit noisy in the corridor first thing with kids running up and down

no sockets near the beds and not enough of them for kids devices

maybe the loud laundry vehicle under my room at 4

property is beautiful - it was an old building which had clearly been looked after well, with the pub having

fridge with complimentary bottles of mineral water on the floor and a very cozy sitting room with fireplace in

the room was very clean and tidy, and well appointed. the breakfast was good as well.

7: awful room - bed was rammed up against fireplace so had to clamber over, cold tap didn't work and room was

great breakfast, but could have more options

especially for four days, and sadly it affected the holiday we had carefully planned for our kids

wifi signal sub par

first week i must of been furthest from the wifi hub as my signal was intermittent, however the following 2

excellent location, lovely staff, onsite parking and nice room

we managed to get a parking space at the hotel but would have been able to park on the streets if not as there

we traveled with the kids and reserved two rooms

business lounge service was really helpful to get some separation from sleeping kids and myself while i need

had no record of my booking at 11pm and when i eventually got the room keys and dragged the kids around there

josh was reception deal with me a single dad and my kids

close to brunel where my kids are

staff fantastic, hotels clean only good location .kids loved waffle machine breaks hot .

staff were helpful and amazing with kids

the continental buffet, even a waffle machine with chocolate and marshmallows ( couldn't get the kids off it

in general very nice and comfy and kids friendly

if you are with kids, something like that is missing in the evening, and there are no such activities in the

the guys at reception greeted us and the kids so nicely and said he would check to see if there was a room

the bed provided for kids were extremely comfortable and spacious

very friendly and appreciated our early check-in, which was especially helpful since we had two kids with us

from the hotel, there is a beautiful playground which is an asset for families with small kids

i like everything about hotel my kids absolutely loved the place

kids loved the waffle/pancake machines and mum loved that there was a selection big enough to

disappointing when the kids have devices they would like to use

all the staff were attentive. they were very nice and friendly to the kids especially.

breakfast staff were so friendly and great with the kids

hotel was quiet and relaxing, the beds where comfy, even the sofa bed that the kids slept on

really did it for me as we had our own drinks and the ice really came in handy for us and the kids

staff were exceptional could not say enough about them, was a great stay and our young kids were treated soo

very very noisy pub , kids running around , babies crying , and terrible acoustics, most

kids running up and down past the rooms, you can hear everything

we didn't have much space to move around especially the kids

were next to several rooms containing young kids and families that kept knocking for one another

perfect for a family trip with kids

its very very close but since we were travelling with kids and stroller and bags and there is no lift on the

which is easy to get into the centre without having to rush and walk for hours so good for kids too

didnt find much to conplain about, wifi could be more stable and faster for video calls

there was no instruction for the tv - it was showing 3 default chanels, one of which a kids cartoon

on our last day we checked out at 11

staff were friendly, but the rooms became very stuffy with no windows, and being placed under the laundry room

no store room for baggage and it look that they take advantage of this, in my case i have to pay early check

no laundry no gym.no breakfast

first the ive paid for wasn't cleaned when me n my kids was given the room key it looked as if someone was was

any no sheet on the single bed the tiles in the bathroom floor was all cracked so had to keep the kids away from

area to cool down most of our stay there it was a bad bad very bad experience for me n my kids never

having kids they wanted there tablet and phone charging

had two kids with us and was just hoping to not fall sick and desperately waiting to checkout the following

it is a safe hotel for women by themself or with kids and for families also.

the pizza and raspberry ripple ice-cream cake were first class and room service was

room service could have had a better selection and they only had slimline tonic, so i couldn't have

breakfast very good

great breakfast selection for the price

bar with smoke and drinks on one of the floors

location, cleanliness, number of bathrooms, linen, bedding, towels, kitchen, terrace area

the beds were comfortable, and we particularly enjoyed the shared kitchen and sitting area for breakfast

the kitchen and outdoor dining area are very nice, too

the wifi did not reach the top room too well.

no much for my son no kids menu had to ask and given list on piece of paper

the second night the next door room were continually shouting at each other, kids screaming and doors banging

is very good, also have lots of different board games on offer which is a lovely touch, keeps the kids entertained

great value! large comfy bed, powerful shower, free biscuits, free wifi and parking.

clean, complimentary quality toiletries, room service if required, free wi fi, room quiet at rear and my car

we stayed there with family (two young kids) and enjoyed our trip to explore london's

the kids menu not a big variety of food for small kids.

loved the welcome three wishes for kids

a last min booking after we had a property cancel on me and my 3 3 kids stuck in london everyone was very

loved the room and was laid out ready for our party of 2 adults and 2 kids

chose it as it had 2 double beds so perfect for the kids to share rather than an uncomfortable sofa bed

friendly and exceptional; the rooms were comfort and had everything we needed for a family with 2 kids; the

room could be a little more spacious, as we were in four (me, my husband and two kids), but nothing you can not

decorated, very family friendly hotel with a wonderful restaurant with kids menu, a great pool and great room

we were there for liesure and have 3 kids, teen and pre-teen age

good for a night but with kids at least, it would have been good to have more space and a common area for a

no hot chocolate for the kids.

have lift, was given a 3rd floor room for kids

run down, on third floor with kids and some staff rude

in a small space , spacious for a single traveler , air conditioned , has iron and even a small kitchen space

wish supervised kids could swim later that 8pm

the kids loved spending time down by the pool and loved the hotel room

the room was brillant, food very good, great that kids were allowed in the pool till 11pm.

were really friendly, they had easter egg hunt for the kids, a movie night every night over the easter weekend

pool floor was a little dirty but probably because the kids swimming class just finished

the bed in the loft is tiny for 2 so we put one of our kids up there

bunk beds they were kids bunk beds bought from ikea

it was impossible to let the kids wash themselves for fear of burns

about the apartment being too bright in the morning- something i was a bit anxious about with our kids as well

the upstairs bed and the washing machine, kitchen facilities, cleanliness

and will be nice for family holiday for the kids also

chips& no cutlery on tray from room service but delicious club sandwich & yummy chewy caramel chocolate

the location was fantastic, set in acres of beautiful countryside with plenty of free parking available

grounds with ample parking

wifi is complimentary thete