value for money, staff friendly and comfortable for my kids

you have young kids there are a lot of stairs and no lift

wifi was not working.

on site car parking

staff, room and breakfast and convenience of parking all first class

had booked a room with three beds for our family - assuming the kids could sleep in the two beds and my wife

they are very welcoming for when kids stay with me and staff are friendly and polite

the weekend i wouldn't say suitable for kids or if you want peace/are a light sleeper, there's a nightclub next

had booked a room with three beds for our family - assuming the kids could sleep in the two beds and my wife

the position of hotel, ideal for the family party at local golf course

economical and also had shared kitchen and washing machine

who stay in the hotels, they are very disrespectful when using the public facilities for example kitchen or

lots of extra amenities that i didn t expect for our room was a fridge and kitchen

had kitchen facilities, which i did not need to use

the password for the wifi is not available in the room. so we couldn't use it

off road parking

the use of a parking space was excellent and the property itself was very well placed, near a tube station

was very well presented, parking on the driveway

good location with parking

free parking

kids running up and down the halls; knocking on door; yelling until 0030 - hotel did not seem

till 11pm which was fab as we stayed as we attended a show at the sse so we could feed the kids fab all

perfect area for the kids

after a full day in central london we would head to the designer outlet for a meal with the kids

would recommend getting an oyster card (kids travel free with adult)

kids enjoyed the tv in the bath

need to get away from the kids for one day

had an issue with a lady and kids in the hallway outside out door

kids loved

very clean and the kids loved the tv in the bathroom

duvet wasn t big enough on the sofa bed, just thinking in hindsight :-) may have stopped the kids squabbling

breakfast was fab, lots of choice and the kids loved the pancake machine

the fact that we booked an executive room for 2 adults and 2 children, yet when we go there the kids sofa beds

location was perfect for sse arena and the room was fantastic with 2 kids with me.

for us, it was okay buin case f anyone has kids, they would have problems

really good with a great range, omelettes made to order and even had a pancake maker which the kids loved

the spa was filthy and teeming with kids most of the time (not relaxing

my 3 (well behaved) kids are tall and almost 16 years old, the water is 1,20m deep, one child is 1,84 m

wrong with his eyesight, he could clearly see i was holding a baby and failed to mention that the kids swimming

the swimming pool is small and has kids lessons in so it was difficult to swim

the second night the next door room were continually shouting at each other, kids screaming and doors banging

is very good, also have lots of different board games on offer which is a lovely touch, keeps the kids entertained

no much for my son no kids menu had to ask and given list on piece of paper

drinks at the bar were not overly expensive (for london), didn't get a chance to try the food as we were back

when i was told room service was not available, and the night staff can't speak correct english.

out of date breakfast very very basic for the price, they even hid the little tubs of nutella, kids recived 1

it was quite funny, but if i were there on business, or had kids with me and therefore an early start, i wouldn

lovely continental breakfast

free wifi (ramada wifi)

i was only in the hotel for abot 4 hours - i used the wifi for a virtal meeting i had to attend.

my husband and two kids were in the same room and had a bed

reception person asked if we can keep the music down and we wasn't even playing music we had a kids program on

very comfortable room with shower tv wifi coffee making facilities

wifi extreemly slow unable to stream, no regular tv channels only thing i could find was someones

everything was fantastic. clean room, wifi, very nice and helpful owner. safe parking space..

went on to the garden, with us having dogs staff was happy to accommodate to help us with the kids as arrived

don't drive so got train to harrow don't do this at night, huge mistake i make i had kids too an dogs i requested

we had a lovely bar meal as gilbert's was closed due to the date of our stay

pet friendly

we glimpsed some conference rooms with splendid old fireplaces

there are no family rooms, as a family of 5 we would love to take our kids there to stay when visiting london

no sockets near the beds and not enough of them for kids devices

was nothing for kids safety

bit noisy in the corridor first thing with kids running up and down

easy to get to and from wembley, secure parking, fantastic breakfast, friendly efficient staff

josh was reception deal with me a single dad and my kids

close to brunel where my kids are

we traveled with the kids and reserved two rooms

had no record of my booking at 11pm and when i eventually got the room keys and dragged the kids around there

business lounge service was really helpful to get some separation from sleeping kids and myself while i need

s in an industrial estate but by a canal great for just a break from kids or somewhere to stay if u going

... except for the floor. could be vacuumed/cleaned better. and slow wifi upload speeds.

food was good value for money, room clean and with a mini kitchen very helpful and the toiletries smelt lovely

prices at the bar were reasonable

there are usb and mains plugs for convenience, and the wifi is free and worked seamlessly

the breakfast buffet was great - lots of choice, everything was fresh and tasty and my kids especially loved

nice style and design details, very welcoming staff kids friendly breakfast was incl

the breakfast is buffet style hot english and waffles for the kids

staff were helpful and amazing with kids

the continental buffet, even a waffle machine with chocolate and marshmallows ( couldn't get the kids off it

grubby walls and carpet, uncomfortable bed and pillows, plug that didnt fit plughole, kids stickers all over

not something i wanted my kids to see as it was

in asked the staff to help but fully booked i have to open the door to sleep during the night as kids can't even

only issue was tv really bad signal and we couldn't watch tv hence kids wasn't happy

came in with my two kids 1 and 2 year old and they gave me a tall bank bed

bathroom dooor being sliding is not good with kids around

very friendly and appreciated our early check-in, which was especially helpful since we had two kids with us

staff are really friendly and make a fuss of the kids

from the hotel, there is a beautiful playground which is an asset for families with small kids

the bed provided for kids were extremely comfortable and spacious

one of them gave my kids some sweet treats and offered us some tea and coffee

not an ideal place with kids

of was dirty, to top it off the cold and hot tar are the wrong way round, not good when you have kids, not the

liked cleanliness, location, a british-style house, free parking spot, and a friendly member of staff

spacious & convenient parking area

there is a big garden behind the hotel with a playground for kids

in reception after a long journey to be greeted by noisy kids high on a party, getting fractious with their

service, rooms, facilities, staff - we were a group of 10 (kids and adults)

very nice breakfast room is bigger than i thought there's kids playground

we asked for an early check in and the room was available within an hour at 11:30

the decor downstairs was great and the area is great for kids-cinema style seats in front of large screen and

we were told that no kids were allowed in the pool after 5pm that day but that was not the case

the pool area is beautiful and lots of kids swim times with swimming floats all around the pool

kids swim time

kids particularly loved the giant tv and google assistant in the room and the pool and starbucks

the kids enjoyed the hot chocolate and the coffee was also very good

room was clean and had a good view. kids enjoyed the film theme

we had the family room & it was good enough with 2 kids (2 & 5)

great location. clean and comfortable and modern. free popcorn was a hit with the kids.

kids running around in the hallway

very helpful staff and well equipped rooms which were comfortable. good bar service .

good breakfast/wifi was good and easy to access

the only difficulty i had was that there is no early check in option and i arrived at the hotel 6 hours early

staff are very accommodating. comfy beds. good selection at breakfast

no room service. i couldn't charge bar orders to the room. pillows could be better

are small, the hotel is a bit far from the train station so it is challenging with kids

love the town. staff was nice. hotel was quiet. accommodating with kids.

on reaching there we found out our kids couldn't use

love the town. staff was nice. hotel was quiet. accommodating with kids.

when i booked it said there was a bar but it was clised

very cold during night, couldn't sleep properly and even the kids were waking up saying they are cold

the fairly remote location, room service would have been useful, especially when travelling with kids

dinner in bar was nice and menu for restaurant looked good

in the grosvenor suite which was huge and so comfortable - we arrived late evening so had a bar meal which was

had to run my room service order down to reception on a piece of paper as they weren't answering the phone -

helpful staff on arrival, free parking, lovely hotel with lovely decor and detail, super comfy bed

very tight driveway to parking behind hotel and when around the back, especially for bigger cars

bar didn't have lemon or lime for gin and tonic

a bit of confusion about gym access

the hotel is great for a short break with parking

the particular room we were in was perfect for me travelling with my two kids

the room worked just fine for me and the kids

only downside was the wifi kept dropping off a lot on the 2nd

pub and lodgings were both great but wifi was poor, but they were working on it.

the wifi didn't work that wasn't nice, but that was the only thing.

but it was pain at last moment to sleep in one room with 2 kids

vas lacking, we traveled with kids so requested two rooms one next to the other months in advance only to get

place had lots of stairs which made it difficult to find the rooms and with bags and small kids was a bit awkward

for work purpose, the room had nice connectivity to wifi and it was quiet due to which i did not had any problem

shared toilet and bathroom / wifi did not work / room was very cold

friendly and helpful staff, who helped to change our room into a twin for our teenager kids

no kids running around bar at11pm and noise fm event

wanted a twin room for our kids, but the doubletree is more geared for adults

safety concern for kids

ordered room service and the bread with the soup was mouldy so kids stopped eating - this was quickly dealt with

perfect for a family trip with kids

which is easy to get into the centre without having to rush and walk for hours so good for kids too

were next to several rooms containing young kids and families that kept knocking for one another

its very very close but since we were travelling with kids and stroller and bags and there is no lift on the

that we didn't like - but would have been good to have a soft drink at the bar - but only did mini cans of coke

i liked that the property offered breakfast and that is free for the kids also the hotel was clean and the

a last min booking after we had a property cancel on me and my 3 3 kids stuck in london everyone was very

staff were fabulous and so accommodating especially with the kids

the kids menu not a big variety of food for small kids.

loved the welcome three wishes for kids

10 mins walking from piccadilly line, free car park for customers, all you need for kids and babies

it was also a little stark in the bar area

plenty of parking and they let me park early and leave late which was

and spacious rooms and good super fast wifi internet coverage

free off street parking and good wifi

to our dissatisfaction they offered us free breakfast however were told by the waiter that my kids are not

v good breakfast staff assistanceroom changed as stairs too difficult for me great parking easy access to public

facilities like a bar or room service it s a jewish hotel and it should state this at time of booking as they

loads of parking if you need

have stayed many places over the globe and in london, easy to get to, easy to use as base, great parking, very

lady is no we ask her if we can early check in atleast q hour because we travel far and i have kids she didn't

but this didnt affect the kids as they were fast asleep

we didn't realise until a few hours into our stay, it melted some chocolate the kids had bought

a little higher room service quality

room (207) was in the back of the hotel above the kitchen

we needed it for a visit to our kids who live near

there was no room service, or anywhere to buy drinks or snacks

the food and bar service was amazing. the bar manager is simply perfect

bar is bright and modern, drinks were very reasonable and the room was lovely and spotless

are very friendly, service very good, wifi excellent, shower excellent

for the kids the television only had one channel working in today s day an age very

my kids struggged to sleep on the beds

not as advertised wooden floor in poor condition no door bar between bedroom and bathroom, kids hurt toes on it

you can have 5 in 1 room 3 kids 2 adults

no good behaviour towards kids

about tv, was told they would get me one which never materialised, so stuck in a room with two kids and no tv

the shower room door knot was broken, kids stuck inside because they can't open the door

my kids and parents loved it

there is a few parking spaces on site which is a life saver and it has everything you need

free parking was available in front of the hotel

wall, thought it would be better if the tv and drinks tray were in the little sitting area so if kids were in

kids friendly

family room was a tad snug with 4 adults staying, may be an issue with young kids

generally, my family had a memorable experience, and the kids loved it

1 - kids running around late at night shouting between 10:30 & 12 pm, we couldn't get off to sleep it

either too hot or too cold, it was noisy when i was going to sleep i could hear people talking, kids playing

walls were paper thin and could here everything slamming doors, shouting neighbours, kids crying

my husband and i traveled with our three kids, and we loved having adjoining rooms

people round the area with kids were walking around at 2

room service could have included new bottled water daily

maybe dont stay here if youve really young kids, or cant stand staying somewhere that isnt like a show house

the staff were incredibly helpful and the bonus of parking, wifi and breakfast.

comfy bed, free parking for tall vehicles, spotlessly clean, excellent wifi and sensibly priced

good location with free parking. friendly staff and clean basic rooms.

the staff were incredibly helpful and the bonus of parking, wifi and breakfast.

enough to go for a larger single bed, i'm sure someone quite large in size would struggle on this kids sized

bar on the first floor and location in common are not very tourist friendly

fresh, clean, easy check in and no issues with early check in

clean cool bar lovely staff couldn't be more helpful

no free wifi

parking and had to find our way to the nearest public parking garage, not ideal especially with kids and luggage

very good and staff were excellent and very helpful indeed been my kids really love the stay

lady made me wait with 5 kids for 45mins - (arrived at 2pm) telling me the room wasn t ready , when the room

no everything was fine kids enjoyed there little trip, all was good

easily accommodating 2 adults and 3 kids

good for business & couples & older kids

and love the indoor balcony cons need 20mins+ walk from tube, if you are with heavy lauggage or kids not suggest

i stayed with my husband and 2 young kids and it was like home from home

our kids loved the bunk beds

stayed in a spacious room (one bedroom) with 2 kids

all the staff were attentive. they were very nice and friendly to the kids especially.

disappointing when the kids have devices they would like to use

helpful staff from reception to the restaurant, even our kids commented on how polite and helpful the restaurant

a very minor gripe, but having to queue to be seated for breakfast with two hungry kids on tow seemed a trifle

breakfast staff were so friendly and great with the kids

hotel was so clean and staff were so friendly the use of the pool and sauna was incredible kids loved it but

lovely rooms kids loved the swimming pool fantastic staff lovely sauna great location with easy links to

kids loved the pool setting and

and great with the kids room was modern and had everything that was needed for a comfortable stay

the whole experience was brilliant from the entertainment in the restaurant with gadgets for kids and adults

with kids, it was a bit difficult to move around

the reception staff were super helpful and really kind to the kids. genuinely nice people.

through his back yard door to sainsbury s for atm which was disgraceful as i am a mum with 2 kids travelled

a recommended place for a family with kids, the room is so small that hardly one could walk between the cots,

hotel room was big enough for two adults and two kids