i complained to the staff they had two security guards but the kids just ram from them

i visited there in october breakfast was free now only kids are free with paying adult

the door was not sound proof, kids were running and screaming on the hallway.

had to ask more than 3 tines for clean towels after 4 days, also beds made noise on floor , kids funning around

the pool was under renovation during the summer.

there were some loud kids running over top of us. that was the only downside.

we waited to go in hot tub and finally just went in with the kids

i have kids, i specifically wanted to stay at a hotel with a pool for them

high cost for parking and lack of parking on the street all the little kids hogging the hot

the kids enjoyed the living area

my kids and l loved staying here and the location was excellent though we primarily

that same night my kids were enjoying themselves and playing with their electric piano at 9:30pm and someone

location it was colorful and looked like something for kids

loved the colors, i passed by it twice because it looked like a kids play house (chucky cheese) the bedspread

the establishment looks like a sketchy place to stay at first (it looks like a 1990s mcdonald's kids playground

the rooms was clean and the pool was as well and my kids had fun

we there for kids for indoor swimming pool recepnaist told us the pool was open when we went with kids the pool

worked well for us visiting our kids and grandkids

lack of on premise parking. open shower/no tub. no bumpers for the kids

the hotel had a gym. the staff was friendly.

and my kids loved the pool

we stay at a hotel we always make sure that there is a pool because that is a must for my kids

by that time my kids were already asleep

we vary of choice at breakfast

they have good and delicious breakfast too

hotel is excellent for parents visiting their students kids in upenn

the area is on a college campus and thus, you may encounter loud college kids like i did

the hotel bar closed at 10:30pm

no laundry room and valet parking only

bathroom was beautiful- tv nice- flavored tea in the lobby- room service fast!

water s pool was very cold, it s impossible to swim with my kids.

weekend i was there they had a gathering for a children s hockey team these kids were carrying on playing

also a group of hockey families let their kids set up little hockey nets and run around playing loudly where

and kids and teens playing football in the hall way hitting doors with the ball and screaming

friendly staff. nice rooms. the kids loved the pool. the breakfast was okay.

location was great . small want to my kids schools, drexel and upenn

we really enjoyed the fact that hotel is pet friendly

was big, they did turnover service on time, they checked me in early at no extra charge, and the gym was small

service didn t have room cleaned by 4pm both days, had to cancel room service both days even though i was gone

pet relief area

i wanted to take my kids swimming but we could only stay a half hour, the water was way to

great kids love it

sooo if the kids got n the water they would ve gotten sick

the kids were unsupervised in the pool and

airport shuttle - large room - store in reception open till 2am

small so instead of sleeping in the same bed as my husband we each had to sleep with one of our kids just to be

then the valet took forever to get our car because he was helping a family with kids and multiple suitcases

perfect location for family visiting kids studying in upenn or drexel, a vibrant,bustling and walkable neighborhood

another major plus, the hotel is pet friendly

both times i ordered room service it was delivered without silverware

breakfast - limited choices, juice machine stopped working before the kids served themselves 2- poor wifi access

were guests in the hotel that had kids up at one in the morning, running in the halls and screaming

my kids were very happy to have free and fast wifi

my kids enjoyed the pull out couch

we came for a funeral with family and kids and you can smell the smoke everywhere

but if i had to stay for couple of days with a 1 year old kid that would be a problem as kids need more milk

how well everything was ran and well clean, and breakfast was amazing the kids loved it

loud kids ,up late.

wouldn't have bothered just me but i had kids along

little kids running at night

there were a bunch of loud and unruly kids in the lobby area

it was kind of gross but by the time we realized it, it was late and with 2 small kids we just went to bed and

with kids, that's not workable

the gym and pool

nice pool, good breakfast (for a fee), and overall clean room

the bed wasnt comfortable, there were kids in the level making noise until late

was not working wifi was not working and i couldn't use the kids dvd player or game to watch movies cause the

you could easily enjoy even with kids running around

will not bring wife and kids a mile from this place

had to pay for car park and we only wanted cereals and milk for kids and that was extra

for some reason they put us in a room for only two people and had our kids sleep on an air

many kids running around the lobby making a lot of noise

was no food at the bar and the walls were paper thin so we heard kids running up and down the halls the whole

way on 5th floor did not have a fresh smell kids was playing in hallway tv in doc nog play basic channels room

only down side that is not advertised is that the kids are not allowed in the pool after 9 pm

kids running around nocking on the doors late at nite and making noise in the hall way

thinking of e of my kids fall off the bed

the kids running around pretty much

my kids love it nice place friendly people to meet

to many kids in the pool

we all (2 adults and 3 kids) enjoyed ourselves

one queen bed for kids in the front area and a king size bed in a bedroom

finally, there should be a reduced breakfast rate for kids up to 10/12 years (currently under 5 yr old eat free

the room was comfy the kids enjoy it

our suite was the perfect size for us and allowed the kids to be able to run around and enjoyed the sitting

never got back to me so we ended up having to carry all the luggage down to check-out with two kids in hand (2

pool was closedud83dude1fi had my kids with me and they were definitely disappointed and so was i

staff was very friendly the kids had fun no complaints the price was awesome i will come back here again so nice

the pool wasn't working hasn't been since 2020,no microwave,not a place for kids n mom

kids stay free here, so the pool was full from one end to the other with screaming kids not really

has amenities like a gym and indoor pool two restaurants 24 hour coffee, tea, water and small snack shop

my girls and i loved the pool it was clean and the water was a comfortable temperature always.

at this hotel but will not be our last, the front desk staff was very friendly and professional , breakfast was

breakfast was good, not great but it was exactly what i expected.

loved kitchenette with utensils, plates, even salt and pepper

we travel a ton for kids' activities and this was by far the quietest and nicest we have found

fitness ,the only thing i despised was they put me on the 11 floor other guest was making they kids so much

up with a room with no view and a grand piano under our window which was used as a plaything by kids until late

up with a room with no view and a grand piano under our window which was used as a plaything by kids until late

clean and tidy. large spacious rooms. excellent fitness room / gym.

i had to use stairs because there was no elevator with 2 kids and my luggage

he fetched water bottles for my kids and made suggestions for take out

it is always good to provide that kind rooms travelers who are having kids

the gym was very good

it's very convenient as it's attached to the airport and they have a nice well maintained gym

nothing the room was dirty. it s was a lot of kids riding bikes and yelling all night long

sleep well nice place to sleep but not with kids

that's not good but when u have no were to go you will stay any were to keep a rook over your kids heads

cars in the parking lot up on jacks, kids yelling, questionable activity,it felt extremely unsafe

no rags or towels, mattress was horrible, cigarette burns on sheets and blankets, tables etc, kids running

they have a huge treasure chest for kids to pick out toys when you walk in

the valet, bellman, front desk, steward, bartender and spa attendant were all professional, engaging, helpful

small issue with room service, but was rectified.

they have a huge treasure chest for kids to pick out toys when you walk in

the salt water pool comfortable bed cherry staff

had mold, everything stink, and nobody spoke english and also it's super loud at night time kids running around

asking room no smoking because i have 4 years old kids at midnight our room smell marijuana so strong make us

no pool activities for kids

a group a kids making noise in the hallway late at

kids killed 2 roaches elevator got stuck with me and my daughter on it water does not get hot at

as a solo traveler, the room was adequate in size. two people would be cozy. kids no thanks!

noise due to kids congregating in the hallways.

didn t realize how small the room would be, or that there was a swinging rooftop bar for kids

there's a fun bar in the lobby and the gym had a lot of equipment

the gym and room is quite small.

wish i didn t have to wear a mask in the gym.

we ended up getting room service and we had a fabulous meal

infinity pool

all the dining facilities at the comcast center are excellent for breakfast, lunch, dinner, or room service

everything. staff were helpful, the room was amazing and the pool incredible.

pool was great for the kids

late at night when your kids are hungry for some pretzels or chips there wasn t really much we could do

room (we had a suite), more than enough space for 2 adults and 2 kids indoor pool was a lot of fun and a great

the breakfast was wonderful with many options for kids and adults the staff was very friendly and helpful the

pool excellent, kids loved it, very clean and well kept

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

service, nice comfortable room, great prices, free parking even on the day of checkout until midnight

convenient location. garage parking especially during bad weather.

small bar in lobby area

no complementary breakfast. bar prices were ridiculous!

our kids love the park and it's convenient getting to shopping, dining and

kitchen is fully equipped, had 2 tv's, robe, additional towels

gym tiny but very pleasant - and hotel has arrangement with the amazing sports club at the bellvue

the on-site bar and restaurant was cozy, modern, we only ate desserr but was delicious, the server we was

super location, clean, quiet, laundry.

it was perfect for a little getaway and the kids loved the pool.

very comfortable beds and enough room for our 3 kids

at the hotel was friendly and welcoming and the pool was not the biggest but it was nice and the kids enjoyed

for families that travel with kids both of these issues seem to be inconvenient for

very friendly staff very sweet to my kiddos. my kids loved the pool and breakfast.

, staff was nice ,, service was great rooms clean my kids had an amazing time

soccer team venue, with kids running through halls and lobby at all hours with no supervision

stay was nice family and children,enjoy their self heated pool was a plus for the kids

kids were running up and down the hallway through the night

we were in town for the taylor swift concert and staff was able to accommodate our early check in request so

the additional seating area was perfect for my kids

we also request a room for 4 people ( 2 adults and 2 kids), but our room has only one bed and the sofa was

had a great stay my kids enjoyed the location i would be back

walking distance to great restaurants, mcdonalds is even around the corner for the kids

room we got we very roomy for the kids to fun around and for my wife and i can have our alone time

stayed at sofitel for our first getaway from the kids

room was not very clean and we were told there would be a pull out sofa for the kids, but the room did not have

were dirty, pool was green and closed so my kids couldn't swim (part of the reason we booked this hotel), and

kids running back and forth in the morning and no hotel staff came up to address it

traveling with our infant daughter and they provide with the pack and play, little slippers, a kids activity

me with what is quite possible the worst bottle opener in the world from what looked like a kids fisher price

the quiet time for a date weekend away from the kids

breakfast was so fresh and amazing

we were asked to schedule an fixed time at check in for everyday room service but they never kept the time and

last but not least the breakfast was great and the service too

we really appreciated the small but fully equipped kitchen super convenient when traveling with kids

kids were able to sleep on the pull out couch and have their own t

even brought the kids a board game to play in the room

i would've booked a king suite just to have a separate room from the kids.

we always say if we didn t have kids, we d be down in philly at the windsor a couple times a month

the pool was not available so the kids were upset but we were given free wifi to cheer them up

thing i didn't like, was it was too many young kids stay their that night

the gym was full of wet kids playing around, the parking valet is too expensive!

our waiter at breakfast was amazing and great with our kids

pool was great for kids. 3'-5' deep

wifi had some problems, staff quickly helped me but still not great

wifi was spotty and there was no notification the building would be covered with scaffolding

fully stocked kitchen with utensils and plates was a godsend

wifi doesn t work. netflix couldn t even connect.

wifi was good but could be faster

maybe offer a discount to those staying to the spa

staff was very helpful - signed me up as marriott bonvoy member so that i can get complementary wifi

the party in the lobby bar was very nice with good music, good food and good philadelphia company

the wifi was a bit patchy and the gym was quite limited

the spa, pool, gym, and dinning was excellent

only thing i looked for but didn t find was a weight scale in the gym (to weigh myself).

enjoyed the spacious suite with the kitchen, as well as the gym, breakfast and central location

the kitchen was great for our

had a fantastic room on the 30th floor but there was no wifi

i loved the 'kitchen' area, and that the left faucet handle is filtered water

s regulations/mandated rules required no food/beverage to be served inside of buildings so the bar and restaurant

wifi was not included in the hotel rate, which seemed a bit stingy on the hotel's end

clean, friendly receptionist, hotel was beautiful, new up to date furniture, stocked mini bar with snacks

we were forced to order room service after 10:30 pm and could not eat at the bar (where we wanted to hang out

pet friendly. free illy coffee. nice staff

this hotel because it had a pool and so i could take my kids to the pool

pool not set up for kids - only lanes for swimmers doing laps and no place to sit by side of

kids could not use the poor because it's a private club and only has certain days of the week the

i have three kids and 2 of three are twins so i understand being a parent and what happens to go with it good

the pool hours did not meet my expectations. no fun for the kids

nice hotel, wonderful location, staff was helpful and took the time to talk with our kids, overall a great

we had to wait 3 hours before the kids bed (sofa) was made

gym was

room service food was not great.

- the phone in the room wasn t working - room service menu wasn t in the room until we asked for it , it

family stayed for two nights with two kids (3&5)

it was definitely comfortable enough for two adults and two kids to spend the night

the kids were very nervous to walk outside the hotel

the staff was super helpful, and the restaurant worked great for a meal with my three kids

the halls were filled with trash and laundry that stayed there most of the day

we will be chosing this place for when we come back to the city with our kids

room/gym

staff, clean hotel in old bank building, cool gym in old bank vault

nice gym

my dogs with me, hotel is pet friendly but i dealt with an incredibly rude front desk member because my

the breakfast is good but lacking selections for kids- they did have cereal

i also heard kids running in the hall way

former (south and northeast) philadelphia resident making a brief visit to town with kids

the water - the shower products were in very flimsy pump bottles that were difficult to use - my kids were in

we had to all go downstairs and then go back up because i couldn t leave my kids

started again at 1 am and woke the entire family up and no one could sleep, including my 2 kids

i stayed with my 2 grown kids and husband and the room was a good size

i explained to her that it s valentine s day and i have my kids

the room was small for a 2 adults and 2 kids

were traveling with two very young kids and decided to order dinner from the restaurant inside the hotel since

front staff was so friendly especially with the kids

it turned out useful for us a family with kids

my kids and there day was putting together a puzzle they bought at the franklin institute

you re a family with young kids, it s not the calmest location

kids were content with breakfast. enjoyed the coffee and items to put it in.

she was still there when we returned from the show and excitedly asked the kids how it was

also room service was the best

she was still there when we returned from the show and excitedly asked the kids how it was

the complimentary breakfast bar offered delicious food and beverages

the noise level of the bar or restaurant music was very annoying and it continued until 10:45 pm

kids had a great time in the pool and the hot tub

in the bathroom is wrong the toilet was a kids size its hard for us older folks to lower ourselves easily

surroundings. can have milk cans for kids as a buy option.

couldve been a indoor pool for the kids

my kids and i plan to come more

too many screaming kids at the pool

kids loved the pool and location was great - could walk to almost all the sites to see in the city

went to the pool and it was full couldn t get in too many kids

need to without even going outside of the building which works especially well if traveling with kids, not

room & likely to be crowded depending on when you visit, small and again, pretty overpriced - kids played a few

the facility was filled with loud kids

the kids in the room next to me were extremely loud even after multiple

when i decided to take my kids, staff told me it was shutdown for

my kids thinking it was a pool on the 5th due to the advertised signs in the hotel

the on site bar is amazing as well

dark, super noisy, and no city view at all (just facing a gym)

one night the bar was snooze city but the next night another bartender put on some decent music and people

gym was nice

stylish location friendly staff was able to have a late check out

bar and restaurant that was open and inviting space (not dark or clubby feel)

despite the heating, my 2 of my kids had cold air on their throat during the night

smelled like marijuana when my 4 kids and i used it

to drink was fruit juices, coffee and tea, soymilk, almond milk and for kids chocolate milk

kids running up and down the hall

it was noisy at times. kids talking loudly at times in the hallways

there were college age kids on our floor playing in the hallways and being incredibly loud

kids breakfast small scoop of eggs, 1 sausage patty, 2 mini waffles which came cold cost $36

wifi was good

thank you tara and management who approved my late check out

we had to pay so much for parking - dusty vents and carpet in the room and washroom - wifi connection wasn't

no where on website does it say that, so kids were disappointed

kids running in the hallways was a problem

were to soft got flat to fast pool had to much chlorine kids got sick no turkey products for

the pool was small but the kids were able to swim and have a good time

there is no contenital breakfast . aswell as a very small pool that had kids running everywhere.