s*** in there and they was up on the prices to no reason roaches and spiders in 30 can't have my kids around

scared my kids to death

cars in the parking lot up on jacks, kids yelling, questionable activity,it felt extremely unsafe

sleep well nice place to sleep but not with kids

no rags or towels, mattress was horrible, cigarette burns on sheets and blankets, tables etc, kids running

kids killed 2 roaches elevator got stuck with me and my daughter on it water does not get hot at

asking room no smoking because i have 4 years old kids at midnight our room smell marijuana so strong make us

had kids trying to open our door 3 times during the evening

we took two steps into the hallway with our kids and immediately turned around and walked out

had mold, everything stink, and nobody spoke english and also it's super loud at night time kids running around

kids were running up and down the hallway through the night

stay was nice family and children,enjoy their self heated pool was a plus for the kids

soccer team venue, with kids running through halls and lobby at all hours with no supervision

, staff was nice ,, service was great rooms clean my kids had an amazing time

only suggestion i have is to offer more variety for breakfast

upstairs neighbor had kids running around and making noise way past 12am

for families that travel with kids both of these issues seem to be inconvenient for

we happened to celebrate a surprise b-day of one of the kids in our party & the hotel staff/receptionists were

the room is neat and spacious..breakfast was great from the kids.

i had kids and i wanted to sweep crumbs up

up with a room with no view and a grand piano under our window which was used as a plaything by kids until late

we travel a ton for kids' activities and this was by far the quietest and nicest we have found

fitness ,the only thing i despised was they put me on the 11 floor other guest was making they kids so much

so so bar and restaurant

excellent gym and friendly staff. good breakfast. great location near the airport.

kids running around nocking on the doors late at nite and making noise in the hall way

to many kids in the pool

my kids love it nice place friendly people to meet

the kids running around pretty much

the pool was closed it jadbroken by kids few weeks ago and they are waiting for parts.

it is always good to provide that kind rooms travelers who are having kids

he fetched water bottles for my kids and made suggestions for take out

i had to use stairs because there was no elevator with 2 kids and my luggage

beautiful and accommodating. nice gym!

great gym

was looking great but in the morning when get up and see the floor the amount of hair, not from kids or wife,

i was with my kids and had to stay because i was close to the port

didn't like anything about it, i would recommend this hotel especially if you have kids

so my kids and i had to share towels for 3 days

location was near my kids school and the staff was nice especially she went above and beyond to help me out

i love that is my kids where able to still do virtual learning because of the wifi.

loud kids ,up late.

breakfast was great the kids enjoyed the pool the room was really nice

wouldn't have bothered just me but i had kids along

but if i had to stay for couple of days with a 1 year old kid that would be a problem as kids need more milk

kids running in the hall.

the manager was called and she said she was home with her kids do, very unprofessional

too noisy - kids running around lobby and halls

when my husband, kids, and i first walked in, we were pleasantly overwhelmed with a fresh clean scent in the

also they put us in a room below people that had kids running around late at night then early in the morning (

kids running around and nothing being done about it

my kids enjoyed the pull out couch

were guests in the hotel that had kids up at one in the morning, running in the halls and screaming

found dirty kids pajamas

breakfast - limited choices, juice machine stopped working before the kids served themselves 2- poor wifi access

kids stay free here, so the pool was full from one end to the other with screaming kids not really

threw up in the pool and we had to get out for the rest of our stay my room was dirty there was kids socks in

the kids come out wet and all the cold air hits them helping them to get sick

pool was closedud83dude1fi had my kids with me and they were definitely disappointed and so was i

never got back to me so we ended up having to carry all the luggage down to check-out with two kids in hand (2

sooo if the kids got n the water they would ve gotten sick

great kids love it

i wanted to take my kids swimming but we could only stay a half hour, the water was way to

the kids were unsupervised in the pool and

was a small little stench coming from the kitchen area like it might have been a dead mice they said it was the

only down side that is not advertised is that the kids are not allowed in the pool after 9 pm

many kids running around the lobby making a lot of noise

way on 5th floor did not have a fresh smell kids was playing in hallway tv in doc nog play basic channels room

had to wait to get into the pool because of the young kids i think the time should be a little earlier for them

didn't like that we had to wait a while foe the janitor to take the vacuum out of the pool for my kids to swim

the bed wasnt comfortable, there were kids in the level making noise until late

you could easily enjoy even with kids running around

had to pay for car park and we only wanted cereals and milk for kids and that was extra

will not bring wife and kids a mile from this place

was not working wifi was not working and i couldn't use the kids dvd player or game to watch movies cause the

we all (2 adults and 3 kids) enjoyed ourselves

finally, there should be a reduced breakfast rate for kids up to 10/12 years (currently under 5 yr old eat free

our suite was the perfect size for us and allowed the kids to be able to run around and enjoyed the sitting

following kids around

the room was comfy the kids enjoy it

water s pool was very cold, it s impossible to swim with my kids.

friendly staff. nice rooms. the kids loved the pool. the breakfast was okay.

also a group of hockey families let their kids set up little hockey nets and run around playing loudly where

and kids and teens playing football in the hall way hitting doors with the ball and screaming

weekend i was there they had a gathering for a children s hockey team these kids were carrying on playing

i complained to the staff they had two security guards but the kids just ram from them

the door was not sound proof, kids were running and screaming on the hallway.

i visited there in october breakfast was free now only kids are free with paying adult

had to ask more than 3 tines for clean towels after 4 days, also beds made noise on floor , kids funning around

didn t like how i was told the pool closes at 11 and inside the pool area on the wall it says 11-12am adult

they didn't have any smart tvs, which i was hoping they did for my kids so we could use our streaming services

pool ready and kids loved it

full breakfast

room was great, clean, they brought extra towels and their breakfast is way above average and serves until 10

parking was free and large lot

we all enjoyed the booths with tvs and our kids got a kick out of the jason kelce cut out

we also had to ask to make the bed for the kids cause it wasn't ready even if we booked a room for four

for fold out couch an i called front desk they never brought them up but said they would my kids had to lay on

kids were playing hockey in the hallway right outside my door

they also have a free bevvy machine for flavored sparkling water, which my kids appreciated during a heat wave

high cost for parking and lack of parking on the street all the little kids hogging the hot

the kids enjoyed the living area

we waited to go in hot tub and finally just went in with the kids

pool was under maintenance. i specifically chose the hotel for that for my kids.

very convenient location when visiting my college kids at upenn

my kids love the bedrooms and the living spaces

more breakfast options.

some were unnecessary for a short stay but if it was an extended stay the room kitchen and supplies would be

breakfast was nice start to mornings especially with a toddler

the curtains so very hard to get a toddler to sleep at night when they can see light due to the parking lots

hotel is excellent for parents visiting their students kids in upenn

the area is on a college campus and thus, you may encounter loud college kids like i did

bathroom was beautiful- tv nice- flavored tea in the lobby- room service fast!

we felt safe walking to and from the center, and we had a good lunch at the bar downstairs

no laundry room and valet parking only

location was great . small want to my kids schools, drexel and upenn

no complementary wifi, and ridiculous parking cost of $35 a night

pet relief area

nice american food cousine with bar would be huge enhancement . did not spot any.

hotel has a bar but doesn t have a traditional breakfast area or buffet that we could find

small so instead of sleeping in the same bed as my husband we each had to sleep with one of our kids just to be

then the valet took forever to get our car because he was helping a family with kids and multiple suitcases

perfect location for family visiting kids studying in upenn or drexel, a vibrant,bustling and walkable neighborhood

wifi strong

great bed/room/room service/staff

they have a huge treasure chest for kids to pick out toys when you walk in

heated pool adjacent to a great gym complete with a reformer and other workout accoutrements for stretching

they have a huge treasure chest for kids to pick out toys when you walk in

having a pool + sauna + steam room heaven

price of room and room service

residences older staff , desk young kids

ordered in-room dinner for the kids

the additional seating area was perfect for my kids

had a great stay my kids enjoyed the location i would be back

we also request a room for 4 people ( 2 adults and 2 kids), but our room has only one bed and the sofa was

our kids love the park and it's convenient getting to shopping, dining and

as a hotel i would have preferred more amenities (room service/late night food availability)

could have had coffee and tea makings in the suite's otherwise well equipped kitchen

there's also a gym and cinema located inside

a bar on the bottom floor is awesome and the bartenders are top notch

noise due to kids congregating in the hallways.

as a solo traveler, the room was adequate in size. two people would be cozy. kids no thanks!

didn t realize how small the room would be, or that there was a swinging rooftop bar for kids

gym was clean and well equipped

couldn t connect to the wifi!

room was not very clean and we were told there would be a pull out sofa for the kids, but the room did not have

were dirty, pool was green and closed so my kids couldn't swim (part of the reason we booked this hotel), and

traveling with our infant daughter and they provide with the pack and play, little slippers, a kids activity

stayed at sofitel for our first getaway from the kids

sofa bed was extremely uncomfortable for our kids, it was clearly quite old and worn and the springs could be

services at the spa were amazing

infinity pool

all the dining facilities at the comcast center are excellent for breakfast, lunch, dinner, or room service

the pool

not have breakfast, but the gratis coffee was delicious

the quiet time for a date weekend away from the kids

me with what is quite possible the worst bottle opener in the world from what looked like a kids fisher price

cost-saving and eco-friendly but they swayed too far away from hospitality the brown bag room service

should offer free breakfast (considering the size of the hotel)

around 12 on saturday and was very happy to get into my room (thank you) but there were piles of laundry all up

she was still there when we returned from the show and excitedly asked the kids how it was

they re breakfast was good as well, the room was great

price point and hot breakfast was great. the front desk staff was great.

procedure to get to wifi was cumbersome.

the noise level of the bar or restaurant music was very annoying and it continued until 10:45 pm

the staff was super helpful, and the restaurant worked great for a meal with my three kids

the kids were very nervous to walk outside the hotel

it was definitely comfortable enough for two adults and two kids to spend the night

family stayed for two nights with two kids (3&5)

& modern rooms, wifi worked great

received complimentary drinks at the bar upstairs with check in and the kids got free cookie vouchers from a

the pool hours did not meet my expectations. no fun for the kids

i have three kids and 2 of three are twins so i understand being a parent and what happens to go with it good

kids could not use the poor because it's a private club and only has certain days of the week the

this hotel because it had a pool and so i could take my kids to the pool

the front desk staff was super nice and helped me with all requests i had roost has both a gym onsite (mostly

from the coffee to the kitchen spray everything is chosen with care

breakfast is served; a fully equipped kitchen is provided

wifi was good but could be faster

fast, free wifi

the bar downstairs in the lobby has amazing crafted drinks and the restaurant attached has the same

the in room dining and the gym and the space of the room was good.

its a great getaway especially with the heated pool thats my favorite part

maybe offer a discount to those staying to the spa

wifi was only free if you sign up for a marriott bonvoy membership

the gym

the breakfast was good and the location was appropiate.

love the free breakfast and the daily free happy hour in the lobby. great touches !!

breakfast was amazing

gym was better than most hotel chains

oh and kids friendly as any hi i've been to

room located right over pool and kids were in there quite early

kids were content with breakfast. enjoyed the coffee and items to put it in.

perfect location! the outside pool is the main reason we chose this hotel (for the kids).

my kids love the fresh pancake machines with sausage and hot choc

we had to wait 3 hours before the kids bed (sofa) was made

nice hotel, wonderful location, staff was helpful and took the time to talk with our kids, overall a great

room service food was not great.

great location and liked that the gym was 24 hours though a little dated.

did find the area under the oculus, where, i think, the bar was located, very noisy and very hard to have a

location, kids play room, hotel staff

was a bit dusty, kids were both were sneezing and coughing before bedtime

pool was great for the kids

kids playing in the rotating door and running into people

pool excellent, kids loved it, very clean and well kept

the power went out at my house so we needed a room to keep the kids sane

thin walls. 9pm noise complaint over 3 kids talking a little loud

kids were able to sleep on the pull out couch and have their own t

i would've booked a king suite just to have a separate room from the kids.

we really appreciated the small but fully equipped kitchen super convenient when traveling with kids

i also heard kids running in the hall way

the water - the shower products were in very flimsy pump bottles that were difficult to use - my kids were in

we had to all go downstairs and then go back up because i couldn t leave my kids

the breakfast is good but lacking selections for kids- they did have cereal

former (south and northeast) philadelphia resident making a brief visit to town with kids

the room was small for a 2 adults and 2 kids

no service for the logage, very hard when you have 2 little kids

it was a horrible experience after having travelled a long time with 2 kids

i explained to her that it s valentine s day and i have my kids

were traveling with two very young kids and decided to order dinner from the restaurant inside the hotel since

the pool was not available so the kids were upset but we were given free wifi to cheer them up

kids n adults running n staff did nothing

it takes just a few minutes' walk to franklin institute, which's the kids' favorite

pool was great for kids. 3'-5' deep

our waiter at breakfast was amazing and great with our kids

we were forced to order room service after 10:30 pm and could not eat at the bar (where we wanted to hang out

s regulations/mandated rules required no food/beverage to be served inside of buildings so the bar and restaurant

wish they would offer a breakfast package or include a complementary breakfast offer especially for marriott

wifi was not included in the hotel rate, which seemed a bit stingy on the hotel's end

$3 for wifi at a 4 star hotel is ridiculous, it should be free

unknowingly picked a very busy weekend so there were kids everywhere

went to the pool and it was full couldn t get in too many kids

party all night with my husband u don t want wake up hearing kids running around in the

kids loved the pool and location was great - could walk to almost all the sites to see in the city

too many screaming kids at the pool

the staff were amazing from the front desk to the bar and breakfast team, everyone was warm, welcoming, and

paying for wifi is just really unnecessary on a hotel room at this price

the lobby, bar and restaurant area have a very hip vibe, they are comfortable and interesting spaces

bar and restaurant that was open and inviting space (not dark or clubby feel)

the bar area is nice and they also have on site parking (although you can self park around the corner

my kids thinking it was a pool on the 5th due to the advertised signs in the hotel

the kids in the room next to me were extremely loud even after multiple

when i decided to take my kids, staff told me it was shutdown for

the facility was filled with loud kids

i love that the hotel is so pet friendly, and the agents are exceptionally friendly

we will be chosing this place for when we come back to the city with our kids

the gym was

the gym was a larger size

hotel staff were not very informative didn t say about check out times , breakfast or wifi and asking them

staff, clean hotel in old bank building, cool gym in old bank vault