pool is very nice

could have had better breakfast options

breakfast area was so nice, it felt like we were eating in a gourmet coffee shop

spacious rooms with a real kitchen, comfortable living area, including couch and a great bed

the free breakfast they serve was one of the best i've had at a hotel and the staff at the breakfast was

loved the colors, i passed by it twice because it looked like a kids play house (chucky cheese) the bedspread

location it was colorful and looked like something for kids

that same night my kids were enjoying themselves and playing with their electric piano at 9:30pm and someone

the establishment looks like a sketchy place to stay at first (it looks like a 1990s mcdonald's kids playground

my kids and l loved staying here and the location was excellent though we primarily

lack of on premise parking. open shower/no tub. no bumpers for the kids

we there for kids for indoor swimming pool recepnaist told us the pool was open when we went with kids the pool

the rooms was clean and the pool was as well and my kids had fun

worked well for us visiting our kids and grandkids

the room service was very quick and breakfast was fine

by that time my kids were already asleep

we stay at a hotel we always make sure that there is a pool because that is a must for my kids

and my kids loved the pool

laundry and a pool was available

didnt eat the breakfast.

there were a bunch of loud and unruly kids in the lobby area

with kids, that's not workable

it was kind of gross but by the time we realized it, it was late and with 2 small kids we just went to bed and

the bar tender and front desk people were exceptional

the wings at the bar during happy hour were delicious

my kids were bummed

i have kids, i specifically wanted to stay at a hotel with a pool for them

we waited to go in hot tub and finally just went in with the kids

the kids enjoyed the living area

pool was under maintenance. i specifically chose the hotel for that for my kids.

i couldn t do keep with the loud kids in the plaza

(also a group of kids were parcor-ing outside of the hotel and there was banging and a lot of noise from

friendly staff, great location for visiting kids at temple. roma are big and clean, great wifi.

friendly staff, great location for visiting kids at temple. roma are big and clean, great wifi.

the view, nearby restaurants ,lounge refreshments with cookies, computer access and free wifi.

kids were a little squeamish about sleeping on the pull out sofa after that

free parking on site

really cool venue ... beautiful courtyard. free breakfast and the jazz bar !!!

great property. wonderful staff. great breakfast

location staff wonderful. bathrooms lovely modern and clean free wifi and breakfast

location was great . small want to my kids schools, drexel and upenn

gym closed too early

clean towels, clean sheets and regularly cleaned dishes (and laundry if requested)

good variety of workout equipment in hotel gym

no complementary wifi, and ridiculous parking cost of $35 a night

hotel is excellent for parents visiting their students kids in upenn

the area is on a college campus and thus, you may encounter loud college kids like i did

we felt safe walking to and from the center, and we had a good lunch at the bar downstairs

no laundry room and valet parking only

the size of the bed and close at 10 pm the room service

perfect location for family visiting kids studying in upenn or drexel, a vibrant,bustling and walkable neighborhood

then the valet took forever to get our car because he was helping a family with kids and multiple suitcases

small so instead of sleeping in the same bed as my husband we each had to sleep with one of our kids just to be

perfect location for family visiting kids studying in upenn or drexel, a vibrant,bustling and walkable neighborhood

room service and cleaning impeccable

was a bit dusty, kids were both were sneezing and coughing before bedtime

late at night when your kids are hungry for some pretzels or chips there wasn t really much we could do

pool excellent, kids loved it, very clean and well kept

location, kids play room, hotel staff

pool was great for the kids

very convenient for travelers with kids

pool was great for kids. 3'-5' deep

our waiter at breakfast was amazing and great with our kids

the gym was full of wet kids playing around, the parking valet is too expensive!

kids n adults running n staff did nothing

king 1br, with sofa bed worked great with 2 kids

we really appreciated the small but fully equipped kitchen super convenient when traveling with kids

even brought the kids a board game to play in the room

great for our family of four with 2 young kids

we always say if we didn t have kids, we d be down in philly at the windsor a couple times a month

the spa and the pool were super nice

the views from the bar and restaurant on the 60th floor are spectacular, and the mirrored panels on the very

the swimming pool and car seevice

breakfast was superb!

very cool hotel. the pool and the bar are stand out!

didn t realize how small the room would be, or that there was a swinging rooftop bar for kids

as a solo traveler, the room was adequate in size. two people would be cozy. kids no thanks!

noise due to kids congregating in the hallways.

the early check in and the decor and the restaurant downstairs

wifi in the room was very weak, almost impossible to use, and the walls are so thin that i could

& helpful staff from valet to front desk to bartender, beautiful accommodations, excellent pet policy, delightful

excellent staff and very good breakfast.

clean, friendly receptionist, hotel was beautiful, new up to date furniture, stocked mini bar with snacks

$3 for wifi at a 4 star hotel is ridiculous, it should be free

the number in 30 minutes and the front desk staff told me that they have added it in for free wifi

they have a huge treasure chest for kids to pick out toys when you walk in

the valet, bellman, front desk, steward, bartender and spa attendant were all professional, engaging, helpful

the gym is my favorite place as well as

- 24/7 room service, slippers and a robe laid out for us at evening turndown service, beautiful bar and restaurant

small issue with room service, but was rectified.

smelled like marijuana when my 4 kids and i used it

to drink was fruit juices, coffee and tea, soymilk, almond milk and for kids chocolate milk

kids running up and down the hall

it was noisy at times. kids talking loudly at times in the hallways

there was a bunch of kids and teenagers staying that were running around the corridors, being loud and disruptive

the quiet time for a date weekend away from the kids

me with what is quite possible the worst bottle opener in the world from what looked like a kids fisher price

the room service was excellent and the valet parking was very convenient and easy to work with.

we were asked to schedule an fixed time at check in for everyday room service but they never kept the time and

the breakfast is great, the waitress we always get is absutely awesome.

our kids love the park and it's convenient getting to shopping, dining and

location! rooms. bar and restaurant in lobby, but not needed.

room at low level next to laundry, noizy fridge,

gym tiny but very pleasant - and hotel has arrangement with the amazing sports club at the bellvue

laundry is complimentary

we will be chosing this place for when we come back to the city with our kids

no room service available

room/gym

location. got upgraded. early check in

no gym?

it no longer has a pool but the site pictures were not updated. kids were disappointed.

i love the long pool hours it gave me a chance to take the kids after a nap

surroundings. can have milk cans for kids as a buy option.

couldve been a indoor pool for the kids

in the bathroom is wrong the toilet was a kids size its hard for us older folks to lower ourselves easily

sofa bed was extremely uncomfortable for our kids, it was clearly quite old and worn and the springs could be

traveling with our infant daughter and they provide with the pack and play, little slippers, a kids activity

were dirty, pool was green and closed so my kids couldn't swim (part of the reason we booked this hotel), and

stayed at sofitel for our first getaway from the kids

room was not very clean and we were told there would be a pull out sofa for the kids, but the room did not have

kids breakfast small scoop of eggs, 1 sausage patty, 2 mini waffles which came cold cost $36

there were college age kids on our floor playing in the hallways and being incredibly loud

we had to pay so much for parking - dusty vents and carpet in the room and washroom - wifi connection wasn't

room service was a little slow and at times unresponsive

grab bar in shower was not placed where it could be helpful. the view was not the best.

nice facilities, good location! stayed with kids.

started again at 1 am and woke the entire family up and no one could sleep, including my 2 kids

no service for the logage, very hard when you have 2 little kids

i stayed with my 2 grown kids and husband and the room was a good size

were traveling with two very young kids and decided to order dinner from the restaurant inside the hotel since

room we got we very roomy for the kids to fun around and for my wife and i can have our alone time

residences older staff , desk young kids

we also request a room for 4 people ( 2 adults and 2 kids), but our room has only one bed and the sofa was

had a great stay my kids enjoyed the location i would be back

i was very comfortable with my kids there

breakfast was very good

the gym is nice and has great equipment not to mention the futuristic treadmill

the room, microwave, fridge the gym and staff! just great

love the free breakfast and the daily free happy hour in the lobby. great touches !!

i loved the 'kitchen' area, and that the left faucet handle is filtered water

pool restaurant/bar could open a little earlier

no spa late night

hotel - clean and comfortable (beds and bed linen was lovely) robes in the room were nice good gym

and a half hours to retrieve my car to travel to meeting and i missed the meeting there was no room service on

the gym was beautiful and had high end machines and dumbbells

former (south and northeast) philadelphia resident making a brief visit to town with kids

i also heard kids running in the hall way

we had to all go downstairs and then go back up because i couldn t leave my kids

the breakfast is good but lacking selections for kids- they did have cereal

the water - the shower products were in very flimsy pump bottles that were difficult to use - my kids were in

the gym is not very well equipped

only downside was the gym

the kitchen, living room bedrooms and bathrooms all felt homey and ready to be filled with our own

some washing up liquid in the kitchen would be handy

the gym of th building was closed during my whole stay.

nice hotel, wonderful location, staff was helpful and took the time to talk with our kids, overall a great

we had to wait 3 hours before the kids bed (sofa) was made

when asking about the slippers for the spa nothing arrived despite chasing

the location and breakfast

lunch at the bar was fun- gorgeous room

my kids loved the beds i am old thoud83dude44ud83dude02ud83eudd23 again not bad not bad at all

kids running in the hallways was a problem

no where on website does it say that, so kids were disappointed

the pool was small but the kids were able to swim and have a good time

was a bit loud due to multiple large groups of college kids staying for a tournament who also ran up and down

room & likely to be crowded depending on when you visit, small and again, pretty overpriced - kids played a few

went to the pool and it was full couldn t get in too many kids

too many screaming kids at the pool

kids loved the indoor pool

kids loved the pool and location was great - could walk to almost all the sites to see in the city

my kids thinking it was a pool on the 5th due to the advertised signs in the hotel

when i decided to take my kids, staff told me it was shutdown for

the kids in the room next to me were extremely loud even after multiple

the facility was filled with loud kids

had a great time at the hotel room service was great, staff was amazing

i have three kids and 2 of three are twins so i understand being a parent and what happens to go with it good

received complimentary drinks at the bar upstairs with check in and the kids got free cookie vouchers from a

this hotel because it had a pool and so i could take my kids to the pool

pool not set up for kids - only lanes for swimmers doing laps and no place to sit by side of

kids could not use the poor because it's a private club and only has certain days of the week the

the kids were very nervous to walk outside the hotel

family stayed for two nights with two kids (3&5)

the staff was super helpful, and the restaurant worked great for a meal with my three kids

it was definitely comfortable enough for two adults and two kids to spend the night

wifi terrible, mediocre breakfast

was self-service, valet did not take our full-size suv, free wifi only with hilton login

excellent gym

gym was nice

ice available on floor, high quality hair dryer, comfy bed, a safe, small fridge drawer, and nice gym - everything

i m couldn t connect to the wifi

it turned out useful for us a family with kids

perfect location! the outside pool is the main reason we chose this hotel (for the kids).

room located right over pool and kids were in there quite early

my kids love the fresh pancake machines with sausage and hot choc

oh and kids friendly as any hi i've been to

she was still there when we returned from the show and excitedly asked the kids how it was

the staff was great, good breakfast and the bar and restaurant staff was great

i was also allowed a late check out, which was appreciated

the laundry is not working

the small gym was a good place for light stretches and exercises

many kids too over the pool stayed there almost my entire stay 2 days everytime we checked they were in

my kids love it and want to come back

were a lot of kids and they were running around, screaming past 10 pm

hotel room was very comfortable, kids loved the room and the breakfast was great

there must have been 4 kids in the room, i never saw an adult but the kids were in and out of the room all day

location is not kid friendly, no nearby restarants / kids fun places.

checking, the pool area was completely empty so the kids got to enjoy themselves, location was close to different

the pool water was pretty murky and you have to go off site to get good coffee.

bar prices were costly too

prices of beverages at the bar were $$$ steep

one minor complaint - the bar closed a bit early. otherwise, everything was great.

the gym is snug but in line with the size of the property

nice bar nice bed linens

an event on terrace made lounging by the pool uncomfortable.

was a little far from public transportation & the poolside service was a bit hit & miss (tho the bar is close

breakfast was delicious, with quality ingredients

breakfast was acceptable, but nothing to enthuse about.

website advertise breakfast included but is not

breakfast was just to be chosen from the brunch menu

there are restaurants and a bar within the hotel

my kids loved the afternoon cookies and tea/hot chocolate

breakfast could have been a little better quality, but it was fine for being included in the room

i loved the ambiance and the breakfast eating area and all of the lit fireplaces!

breakfast was stunning, that home made granola and pastries, so goooooood

smell from the kitchen entered the room.

of kids our last day there running around but that was more a parenting concern then the

pool was basically for the kids

noisy when kids camp arrived but not the hotels fault

room was a good size for 2 adults and 2 kids

location, location, location!! kids loved the roof-top pool.

style, interior design. amenities, well equipped kitchen etc. airy.

bed, sofa and kitchen/bath were all great, super comfortable and great layout

the kitchen was well-appointed with excellent coffee

the addition of basic kitchen supplies was much appreciated

was a wonderful room with small kitchen

so my 3 kids and i use only one bed

and did not provide up with a room with 2 queens (we were a family traveling with kids) and a city view

was so much more spacious than i expected which was a real delight since we had our two teenage kids with us

that there was no laundry facilities and no pool

location. breakfast. well appointed room. nice staff.

had 6 kids with us and was told the pool would be open by the 3rd (it was 105 outside so a pool was

my kids could only stay for 30 minutes before they started to cough, and their eyes were bright red

traveled with three kids (3-10) and liked just about everything

made my teenage kids feel uncomfortable and i'm not happy spending money on a safe comfortable place that looks

shown the comprehensive breakfast menu and thought it would be great for both us adults and the kids

if you are coming with family or kids, you will have to make a quick decision to buy a pot and plates

a kitchen is present, but it lacks the necessary cooking utensils.

shuttles run every couple mins to 2am back and fourth

we went to the rivers casino and they had a free shuttle which was perfect

casino and the fillmore very close to location

break would be a great way to leave pool time for adults that don't want to be around a bunch of kids

on site starbucks was a bonus! kids loved the indoor pool. hotel bar was neat and upscale.

sizable indoor pool - great for kids

kids enjoyed it though

$17pp (including kids) plus tax ($20pp) for recently defrosted muffins and bagels and runny oatmeal

more kids friendly meals.

was overwhelmed with kids

nice and clean hotel, everything is close by for attractions, kids love the swimming pool.

kids running around lobby with no staff addressing them or their parents.

not convenient for family with kids and all their

had a first aid kit in the drawer of the kitchenette and nice to have a kitchen

facilities, clean, comfortable beds, and kitchen with everything that you would need

wifi was a bit wonky. but the beautiful surroundings made up for it.

towels in the kitchen area would be nice :) not in the property a control, but it was quite loud on the street

the no-fuss ease of the hotel, it felt like an apartment and with a toddler having a mini kitchen was great

had to ask more than 3 tines for clean towels after 4 days, also beds made noise on floor , kids funning around

i visited there in october breakfast was free now only kids are free with paying adult

i complained to the staff they had two security guards but the kids just ram from them

the door was not sound proof, kids were running and screaming on the hallway.

it didn t include breakfast and to buy breakfast is expensive ($17

room was clean and the adjoining rooms were cool for our kids they had there own view and loved it

with three kids ages 5,3& 1

staff gave us excellent service we went during christmas and my kids were able to get gifts from under the tree

we even used your laundry facilities

location and facilities were fantastic. gym was very nice and staff were very friendly

it was a few kids running in the hallway

the kids body and eyes was burning bad they only got in one time and that was the main reason we came

but no pull out bed for kids

my kids had a ball in the salt water indoor pool

a little noisy lots of kids, but ok

loud kids above the room waiting over an hour for sheets on checkin, holes on sheets and curtains

one at the hotels fault but the pool was crazy so packed,with kids running jumping diving flipping parents on

me and my husband and kids been staying at this hotel for 5 years already we love it ud83dude0a

kids looking for waffles at breakfast, but plenty of other stuff to eat

pool temp was colder than expected but kids still enjoyed

i would encourage better security or a policy that parents must watch kids

was a bit crowded with young kids running around while parents sat in the lounge drinking

i didn t like was on the website they said it was a pool when we got there there was no pool my kids wanted

kids putting towels into the pool

was the perfect place to stay for a weekend soccer tournament with my kids

the kids were unsupervised in the pool and

sooo if the kids got n the water they would ve gotten sick

great kids love it

i wanted to take my kids swimming but we could only stay a half hour, the water was way to

is spotlessly clean and all the stuff are very helpful, they have a laundry room

i love this hotel very nice for a get away from reality with no kids.

she(chef) was very nice with my kids and cook them pancakes while waitress had totally ignored us

was a pissy mattress that my kids had to sleep on because when i first got checked in i called the front desk

alot to do with kids and ur mate

sounded like a lot of kids

nothing really, the only issue was kids running up and down the hall later in the evening.

the pool closed a little early kids love to pool and night swimming.

was good size for 2 adults with 2 kids, great headed outdoor pool, kids loved it

loved thel location, the room was huge and suited me and my kids well after a long travel day

we had the deluxe queen room and it was plenty of room for 4 adults and 2 kids