waterside was a wonderful addition for our kids

many kids running up and down halls

was a kids hockey team staying the night with tons of kids running the halls until late one night

the kids loved the pool, the staff were very friendly. i d recommend to friends.

pool opening times 9am to 10pm which was brilliant if you had been out most of the day, kids could still go

when we arrived we just wanted to relax but that was a little difficult to do when there was kids playing hockey

kids loved the cinnamon buns

breakfast bar, coffee was available 24hours a day, and the indoor pool was great for family with kids

definitely too high for kids to get on

the parking.

our room was close to the elevator and ice room and the kids were out of their rooms past 3am

fully stocked selection and fruit would have been a nice option for the kids playing sports

arrival was late and small kids needed to go to bed

kids loved the instant pancake maker

annoying kids that are constantly abusing the free breakfast, most of them go down for at least 3 breakfasts

kids coming back from tournament and raiding the breakfast area the next morning

people screaming in the halls as well as kids running in the halls for hours

breakfast room when it wasn t over crowded with kids

i didn't like was being placed on a floor with a hockey team that kept me and my kids up to midnight running up

downside were the kids at some tournament kicking up a storm when they returned in the evening and knocking on

room was great as always we have stayed here a few times and the kids love it pool warm and the garden is

my dog and kids were very happy

breakfast was good and the kids really enjoyed the pool

my kids had a lot fun playing in the indoor swimming pool

beds were to firm for my husband and kids, but some people including my self might like that

wofe and kids

customer service from reception desk to room service breakfast was good the waffles are great for kids only one

staff were great and the rooms were spacious especially for guests with kids.

breakfast was great, my kids approved

breakfast was ok. waffles for the kids. bed was comfortable.

, even kids always expect for pancakes ,scrambled eggs etc

the room had 2 televisions which was great for us and the kids

4) room tv channels are paid channels, regular channels are less interesting please monitor your kids if they

my kids couldn't eat anything

moved to a different room during the night with 2 kids and several luggages

received complimentary milk and cookies for the kids

being a single mom with three kids the only thing of our whole trip that i was extremely looking forward to

huge thank you to our maid malika she was super great with my kids gave them treats made sure i had lots of

my kids loved having 3 pools to choose from

swimming pool for the kids, close to a lot of attractions

everything else was quite good. there were a lot of family gatherings for kids to use the pool.

, she was at the front desk and she upgraded our room to higher floor cause there was too many kids playing

the food in the restaurant for kids better selections and lower prices

caters to sports teams so it was a busy lobby with parents-and kids who were just hanging out when we checked

we even had a challenge as i'd lost my credit card jus as i was trying to check-in with 4 kids and two dogs in

choose not to eat here if you travel with kids, they said free for kids, but actually restrict kids eating

to the gym and there was a family there that was letting their kids play in the gym even though it has signs

it was very comfortable, and the hours for the pool and workout room were very reasonable

room are big & clean. a plus on free parking!

staff is excellent. polite and helpful. great pool.nice room.

time, we got a very spacious unit with a king bed and a sofa bed perfect for staying with my kids

thankfully, i don't have kids, otherwise i would be really concerned for their safety

it was quite an experience with my small kids and i tried to cancel my booking but i had travelled from far

free wifi sucks

was no handicap parking close by and i didn't see any even at the back of the hotel; for a wheelchair user it

pools was very cleans, kids loved it

we had two young kids who had a few stuffed animals they brought along on our trip

desk was always friendly and so helpful, even had easter treats for the kids

was just sad that the spa was closed, would have been great to use while the kids played in the pool

was not informed of a $100 pet surcharge until i arrived for check-in even though when i booked i specifically

breakfast was great kids loved it

breakfast was good and the pool was great for the kids

our kids were so excited to have their own room that my hubby and i actually had alone time haha

and beyond the pool and the courtyard are beautiful i can t wait to go back and neither can my kids

pool was cold i have never gone to a cold indoor pool little upsetting but but the kids still lasted a little

for both my rooms, would not give me the key for my second room because it was somehow in my kids names when

pool was very nice fun for the kids

kids were diving, eating, yelling, and on one occasion a mother was pushing her son so hard during

breakfast menu is extensive and there is a lovely bar for a drink in the evening

for both my rooms, would not give me the key for my second room because it was somehow in my kids names when

we didn't use the pool but i could see kids there from my window

very clean, pool water is nice and warm and the gym is nice my kids enjoyed it.

staff not as efficient / friendly as other hotels we stay in with our son when we travel for sick kids

the employees were kind. the atmosphere was inviting and my kids loved the pool.

kids loved the pool it was clean and water was

not much. the kids and i were very happy here.

kids loved the pool

on my floor, there were excited kids loud and running in the corridor early in the morning

was late at night and kids were exhausted and starving

room was nice, comfortable, minus the obnoxious kids party sat night, it was super quiet

the breakfast bar was lovely, with different options every morning. the kids enjoyed the pool.

the pullout couch was so old it made and woke up the kids all night.

the main bed was great, but the opening bed for kids was pretty awful

i was charged 6 times in my credit card and forced to wait at reception for 35 minutes while my 4 kids were in

hotels in the area made adjustments to change the time for breakfast so it was available for swim kids

of kids playing in the middle of night and hotel management let the games and hockey going through all

nightlight would be good (especially for kids) perhaps you had, i didn t think to ask.

pool several kids all under age of 12 unsupervised kids were very rough when i had my 3 year old granddaughter

friendly staff, clean rooms and well maintained pool. my kids love it!

kids loved swimming and eating at the bistro. excellent service from very friendly staff!

nice to have some separation in the rooms with the min divider pool isn't very big, but great for kids, they

kids liked the pool, breakfast was good but one of the staff came across as rude (i understood why

my kids were even grossed out by the pool

we have kids so we understand they were excited but came to get away from children, so wasn't pleasant

came while a group of hockey kids ages 8 to 10 where staying

flooring surrounding the pool was extremely slippery, my kids fell a few times and they weren't even running,

the pool was a good design and my kids loved it

breakfast was ok but the waffles were hard the kids didn't like that and the location wasn't far from home

it was very hard for my young child to be in the pool as there were older kids not respecting their surroundings

the kids also loved the pool etc ( its great for little ones because its swallow)

no pool.no kids menu in restaurant.

had to change room at 12 am really not convenient since the kids were already sleeping

no pool and variety in breakfast for kids like pancakes

close to sick kids hospital clean room

we came just to have a night away from the stress of work life and kids

now that our kids are getting older, a hotel room can feel very small & overwhelming

were kids yelling and running up and down the hallway

our kids had lots of fun and it was close to wonderland

the kids loved it immensely

booked a two bedroom suite so my father could stay with my husband, myself, and our two kids

the next door was smoking and went thru to our room i have small kids and having hard time breathing because

that lasted about an hour then there was screaming kids again at 1040, 0220, and 6 am

the staff had no control of the kids running halls until early morning

kids running all over hallways screaming and

the breakfast choices were not good for kids. just need simple.

bedroom and kitchen

wifi was not very strong no signal in room

value, wifi

the cleanliness of the room and the kitchenette. how close the hotel was to places to eat.

wifi did not work (originally),

room was not kid friendly, wires and dishes were accessible to kids, laundry was gross

having the kitchen is so convenient cause i can have something ready when kids are too tired to go out to eat

to sleep @ 12 with people talking and having fun in their car below us very loud and my kids and i couldn

it was uncomfortable with two adults and two kids

like the rooms , quite at night which is good , breakfast with nice choices, like the staffs , kids love the

thankfully my kids didn t get hurt - i do have pictures if

no activities for kids. no one.

i had to wake up kids and evacuate in the middle of the night

the staff would ask decent piano players to stop after 2 mins but let the inexperienced and kids play for 20

at 10 pm with 2 small kids after a very long day, this is a terrible experience

3- pool was too small, mostly it's made for kids

got really fed up and told her to cancel it and refund the money to the card even though i had my kids with me

i don't know if we just got a bad room but having a weekend away from kids and not being able to sleep in cause

kids loved the salt water pool

staff were so friendly and helpful. place was very clean and well kept. pool and spa were great.

staff are wonderful, rooms are very nice, breakfast was good, they have a well built gym and my kids enjoyed

the kids loved the pool and we enjoyed the breakfast included.

the pool was closed. choose this hotel to have pool for the kids.

but when all the parents are busy in lobby getting wasted no one paying attention to what their kids are doing

the second morning wr were awaken at 0630 being beside a staircase that 50 kids were running down, running down

pool too much chlorine strong for the kids..

there was many people yelling in there rooms and letting kids run the halls really late 11 pm and we had to be

for kids it is probably great

quite happy with the selection and helpful staff thru out the entire hotel poll was great for the kids was also

good breakfast and the kids loved it

strange kids was screaming in middle of night near by rooms at corridor

kids walked out of the pool area into the lobby and elevator dripping water so the floor was often

the kids and i loved our room. king bed with sofa bed and huge tv. the room was huge

for leisure tgis is ver, important also for kids as other staff was not professional at breakfast serving

i was in a rush to check out as i had to go and pick up my kids and it took them forever to give me my deposit

for me nob on the fridge is gone so everything in my fridge was frozen even my milk for my kids

hotel that i have been that does not include egg as part of breakfast especially when you have kids with

the breakfast was a kids paper lunch bag filled with random things thrown together

early but then i had to go spend over twenty on breakfast which should of been included; with two kids i try to

and staff was great, the hallways was nasty with empty food boxes,dirty carpet,loud noises kids running all over

there was some sports tournament going on as well so we couldn't get near the pool with all the kids

i liked the breakfast. kids liked the pool (wish it was a bit warmer). clean and quiet.

bed was comfy, bathroom was small, the pool was nice for the kids

the hotel staff offered to put us near the pool because with the kids

but, they were a bit skeptical about that and said that everything is good, must be the kids

the pool was nice, kids loved it.

box under the bathroom sink that had no electrical cover on it- could be dangerous for little kids

pool - too many kids

good value for money. our kids loved the pool. place was clean.

the noise from other rooms, or the hallways. kids were really loud.

a large group of kids arrived late on my floor and they were quite noisy for a while rooms not very soundproof

kids were playing basketball down the hallways

the pool for the kids.

we were 2 adults and three kids when i asked for a roll out bed, they said that they couldn't give us one due

was noisy with kids running up and down the halls and slamming the stairwell door which i was close to

everything was excellent, but one of the tvs in the kids room was not connected so they couldn't watch their

me and if you don't have wall charger you'll be waiting in line to charge your device with your kids but other

it was real clean and very comfortable and the kids love the pool and breakfast was delicious..

we needed it since we have two kids

were at the property 2 bed apartment with 3 kids

my kids love the pool at this hotel - we have stayed a few times now

the pool was nice for the kids. breakfast was also very good.

the pool was my kids favorite. unique look and clean. easy to access restroom.

kids and family had a very good time and enjoyed the food and service from the restaurant

pool was nice too, but a bit boring for the kids as it's just a round pool with nothing interesting about it

the pool and hot tub was a hit with both parents and kids

lot of noisy kids

kids eating pizza by the pool and adults drinking from glass containers too

got a family room ( two adults and 2 kids) and breakfast was included

was a large group of hockey parents and their kids at the hotel

pool had a scum line around the surface where kids had written in it with

the bed my kids slept in was squeaky

there was no real breakfast options for little kids

restaurant was good and check-in and dining staff were so friendly and patient with my kids

second time we've stayed here in the last six months, it's great and they are very pet friendly

we,including my kids, couldn't not sleep whole night

option i liked that they made up the sofa bed in advance (a good guess for a couple with three kids)

the noise with kids running down the hallway early in the morning.

about 30mins by uber we finally found a hotel elsewhere and settled in at 3:30 am with our three kids

also we were on the same floor as a group of disruptive guests who allowed their kids to play hockey in the

com that kids cannot use pool outside 9-12 or 4-7, this is so stupid, why would i book a hotel with pool,

the kids were treated with toys on the day we arrived and when we got to the room there were cute

the indoor pool was a plus with kids

staff are so helpful and friendly rooms really comfortable room service excellent

we also loved the gym and spa facilities

the breakfast have options for kids and adults.

the kids love the ambiance of the room and it is very clean.

staff service was amazing and fast, shuttle from and to airport every 30 min was wonderful

breakfast was a little less than we expected.

the pool and gym access was not available do to

room service menu is expensive and no vegan options (for those vegans out there) staff were

only downside is the pool was closed for renovations but they did upgrade us to a luxury room so it made up for

food at room service was mediocre.

central location, luxurious decor, nice boutique gym.

it is not safe to use laundry service at this hotel, my t-shirt was lost

really liked the breakfast drink options, wish there omelette options but it was overall very

location and modern style staff were friendly great gym

welcome drink - friendly & helpful staff - the gym: big, clean, well-stocked/current equipment - complimentary

a 4-star hotel and pricey as well but when you order their breakfast in the room, they charge an extra $5 for

room service breakfast menu was very limited

the spa is great

room service equally disappointing - really oversalted pastas

breakfast was delicious - plenty of selection, healthy, fresh ingredients

enjoyed rooftop bar and superb city view!

perfect spot in toronto amazing bar with a wooow view . rooms are great

honestly it's like the one night a year we can get away from our kids so i don't think anything could of brought

were renovations and we had to take the stairs from the 4th floor to get up to the pool, but my kids thought of

no tv hook up for personal programming apps for kids.

because of the price i tried to take advantage of everything, but when i used the pool there were kids swimming

my kids loved the little beverage kiosk outside the elevators with hot chocolate and cucumber infused

their hotel bar is very cozy

great location. close to subway and to rom museum. very friendly staff. swimming pool.

the room service food was not great

food was amazing, spa was quiet and pool was so warm! beautiful lobby and very nice rooms.

the same thing happened when i tried to use the gym at around 10 am

kids wished for a pool.

horrible peice of artwork and completely insensitive to children and anyone visually impaired kids will have

our whole stay was fantastic and i cant wait to come back with my kids

they changed my room saying it was better but we got a terrible sofa bed for the kids instead of the two king

location was perfect for proximity to our kids apartment

especially great when you are traveling with kids or you have early morning flight

the kids loved watching the planes from the window of our room

we needed a little bit of help since we had a lot of luggage an two small kids

the front desk staff gave me a complimentary upgrade so i didn't have to share a bed with my kids

location is priceless, we were traveling with kids and a lot of luggage and it was perfect