Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
swimming pool was cold and the don't have baths just showers, a hotel of this price should have fancier
probably the beds a little hard for my liking, i wished they had bar open 24/7
loved the parking situation
free parking was especially a bonus
very nice pool and the entire staff was amazingly friendly and polite
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
a parking spot, they helped us carrying our baggages to our door especially we had our two kids
book their spa day i got a facial spa
room service and cleaning was done with care and the staff was amazing
a parking spot, they helped us carrying our baggages to our door especially we had our two kids
wifi is great and the beds are very comfortable
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
the playground for kids was very dusty, i check in at 12:30 like it's advertised but at my arrival they told
pool was dirty, so it was impossible to swim
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
pool and beautiful view all around .
there is no restaurant or little kitchen
pool is cute
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Kiddie Pool, Avaialable Crib
the welcome/reception staff person was friendly, she helped us with parking and walked us to our room
didn't have screen on the windows, the pool is small
safe parking
wifi works best near restaurant
the pool is small, no ladder so it's hard to get out if you are older and the water is cold
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
pool was wasn't clean and cold
no wifi, unavailability to have 2 sets of keys fir a room
excellent staff, nice pool.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
i had booked for 1 night to spend with my husband and 2 kids and stayed just the time to check in and leave (
pool was unusable
have been cleaned a bit more and no plates or kitchen utensils available to go with the mini
the pool was closed without mentioning anything and when we stayed two of the three lifts did not work
the laundry service ruined my white pants & 2 days later, the staff has no clue how to resolve it
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff very friendly! breakfast was very good!
great value, very comfortable bed, delicious breakfast & friendly front staff. what more to ask?
breakfast
i like the breakfast a-lot
breakfast can imporove
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was really comfortable and the team was so kind to move our room to the tallest level for my kids can enjoy the
it s nice and clean place. breakfast is very tasty.
was really comfortable and the team was so kind to move our room to the tallest level for my kids can enjoy the
tha accessibility, location, may need to extend the breakfast time though
should have a different breakfast day it was all the same every day
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
the pool area has great views of the pyramid and you can see the volcano
the rooftop pool with the view on the cholula pyramid is unmatched
the pool open a bit late
the rooftop pool is not really for swimming.
spa does not have enough equipment or shower
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
veces el wifi fallaba un poco, lo mismo los servicios de tv
booming music from bar across street until late on weekends
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
free breakfast: there were 2 early groups finishing off everything, kids and coaches
basic breakfast service. no room service or food availability
gym/pool level marked g just like the g for ground floor
that the room was clean and the staff was very polite, they were very helpful, also the swimming pool was nice
i liked the gym facilities and room service
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
i had my 2 kids and they where very sleepy needed a bed asap
the room was very clean, and pool area was nice. it could use a hot tub
the food the ambience and the service like room service etc quite slow and disappointing.
relaxing pool area and friendly reception staff
the pool time for our grand babies was totally amazing
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
valet parking
the american breakfast was great
there is a pool next door where you can access, also there is a fitness center
complicado el estacionamiento y el valet parking
breakfast was good the view of the volcano was excellent the room was clean and the bed was
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the food room service was delicious and prompt
pool is a let down
the free valete parking was a surprise
expansive restaurant no drinks at pool side
room service was amazing and exceptional customer service from check in to check out.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was no water pressure in the shower hotel was full so to get breakfast was not easy
quick check in, rooms very comfortable, staff super, breakfast delicious, location great
excellent, breakfast good cleanness good, parking facilities very good
pool too small floor in shower slippery: good idea if some anti-slip patches are placed
dirty. breakfast area dirty.
Booking Options
Complimentary Parking, Kid Friendly, Avaialable Crib
room service was also on
check in, room service nunca respondio
only parking
they have a small but very complete fitness room
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
breakfast and attitude of staff at the restaurant
breakfast
while they were in proceso of repairing it i pulled a mcgyver and propped the pool cleaning rod against it to
speed, room a little noisy (close to the main street) and the breakfast is extremelly
-accommodated me on my early check in
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we where unlucky to have a family with 2 screaming kids arrive at 2:30 am
the breakfast was excellent. the quality of the products was great.
breakfast room was freezing cold.
great pool close to all shoping spots
maybe in the pool area it needs an anti slip around it and no towels around
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
buffet, more options for small kids apart from pancakes
in staff at reception were nice, but not the security and or parking attendants we then had to wait over 5 mins
wifi, no ethernet cable at bussines center.
the hotel services are top of the line, the shuttle, the breakfast, the location are excellent.
the gym is small, everything was broken and it was too hot to work out
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
booking for swimming room is mandatory, i did booking but when i was there it was full of kids
breakfast buffet is really good with a lots of choices
incredible breakfast, perfect location, excellent staff, big room.
need to open club for breakfast at 7 am
pool too small
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
my kids enjoyed the couch and side tables of the room to play at
reception lady forgot to activate wifi for our name/room
room service and it took over an hour and a half to bring a hamburger
is no laundry service as shown in the pictures, also there is no kitchen and no microwave as shown in the
my kids enjoyed the couch and side tables of the room to play at
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
there was access to the gym facilities and the pool facilities
there was access to the gym facilities and the pool facilities
gym too old and tiny , not chance for early check in
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the parking lot
breakfast
was spacious, beds were big and comfy, breakfast was delicious (excellent variety of fruits and vegetables, they
staff is amazing. rooms are well kept and clean. breakfast is good. good location
mexican breakfast , coffee and tea avaliable all day fresh and clean location is near estrella de puebla-
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
food is very basic, just breakfast
the breakfast is functional and a plus
breakfast and cofee and parking
breakfast was so bad
the breakfast food was not so good
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
no swimming pool, dining room or lounge
the pool needs a schedule about private pool parties, for try to take a less busy time in there.
peeling tub, and a room safe that it was far from safe, no hangers in the closet, no pool or gym available, no
i called a few days before my arrival and i was told that the pool was open and when i got to the property, it
very nice staff, good location. clean rooms, comfortable beds. ok gym.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the complementary breakfast was delicious
he reminded us if we need any room service, water or anything else to please let him know
the bed was great, and the room service was excellent.
the breakfast was good, hot and varied (not included)
wifi cuts and is slow, for online business conferences they need to improve speed and signal
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
someone stole our trailer trail lights that was in our truck parked inside their parking lot.
very limited options for included breakfast.
nice parking area, right outside your room
the stay included breakfast (though it wasn't mentioned in the reservation)