friendly people. nice comfy room. parking space.

staff was kind, parking was easy

there is a nice free parking (great for me, as i was travelling by car) with nice wide prking

in reception and the bar was so helpful she recommended a restaurant and called a taxi for us

check in bar chef xxx great pizza

my kids would've appreciated internet tv. ;)

we stayed in a family room and the roll out beds for the kids could have been a bit comfier.

very uncomfortable with little kids

convenient to have in the room, it was set up on a lower shelf which is not great with little kids

restaurant next door that catered well for kids and good breakfasts for takeaway the next morning before early

the gym could have more diverse equipment, though it's not a big deal.

limited fruits at breakfast; cold at reception area; small gym

wifi average.

very comfortable room, quick friendly service. restaurant & room service very good.

are traveling with our pet

we travelled with kids, a small playing area could have been nice

the breakfast meet our expectations, the situation is great, and they did little bag for our kids that was a

and what i absolutely loved is the surprise kit for the kids

and seems there are kids that time also they're running in the hallway

room was very big and exceptional for traveling with kids

staff very friendly and kind. lovely gifts in the room for our kids.

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

also there was a little play area in the breakfast room for kids

petit palace, really nice place to stay, they gave us a room on a high floor overlooking the street

location and great breakfast!

no mention of wifi code, i had to ask

breakfast was perfect, especially the guggenheim museum view

my shirt got lost in the laundry

there is a great roof terrace where a very substantial and delicious, fresh breakfast is taken every morning

high standard of maintenance and great ambience, especially in the ground floor bar area

little attention for the kids (drawings with stickers which kept my 4yo busy for a while :)

corner below my room 106 seems to be a meeting place at night for kids and later in the evening for noisy adults

an excellent stay with young kids - highly recommended

proper wifi and air conditioning were great

wifi was free, but weak, for emails okay

requested a cot which we got in the room but also received a baby bath and kids pack

perfect location, welcome desk decoration, all day free catering, kids welcome kit

i tried to order their 24 hr room service (according to the menu) at 5pm and they said they didn't serve until

we had requested an early check in and were pleasantly surprised to have a room ready when we arrived quite

amenities than some places- no coffee machines or mini fridges in the room, no pool or gym, but the price reflects

our friends' kids had a great time exploring the space

was poor - food under cooked was returned to kitchen 3 times - whilst the meat section was being re cooked the

reception, room, staff, breakfast, helpful tips for shopping and eating were simply great

united match in the bar as i am an avid football fan

disappointed gym / spa facilities not open but understandable in covid times.

they put in twin beds for my kids

great location with park and playground on the doorstep for kids

the architecture of the hotel is very impressive, and our kids enjoyed the balcony pool

love this hotel, its swimming pool is amazing and the kids love the lifts top tip , the parking at the hotel is

friendly staff, also towards our kids

they are better suited for older kids

many little presents for parents and kids

the kids said the staff were really friendly to them, there were free soft drinks available in the

kids had a normal size room, beds were comfortable and room was clean

i was with my family my kids and it was really unconfortable to sleep at 40 degree celcius

a little bit outdated and size of the room on the small side when the sofa was opened for the kids to sleep

great attention for kids

the bed for the kids was not so good and their room lacked air-conditioning

kids screaming in the hallway which the hotel can t control but yes a bit noisy

theyve thought of everything from a fantastic kiddies' corner on low tables so the kids can help themselves to

room was lovely, the parking solved a few problems and the breakfast was very good

location not great, expensive (but there was a conference on) and poor bar area

room service took almost an hour

breakfast could be a bit upgraded.

and the gym nearby was included and definitely has exceeded my expectations

being single without kids

& wifi didn't work

is very hard to find something to improve but if i have to do it - breakfast bufet could have better yogurt and

position, staff and high quality of the hotel. super pet friendly

we had an issue with laundry since we were traveling through spain for a while and would have liked to have an

was 12,5 extra pax and 7) for kids

the room was comfortable and very nice for my kids (they slept in a bunk bed that they loved)

we travelled with two kids and two doggies

tip to the hotel managers: we love that your hotel is pet-friendly, we've truly enjoyed our stay with our pet

having breakfast at the hotel was very convenient