we stayed in a family room and the roll out beds for the kids could have been a bit comfier.

paid extra because i was traveling with my kids who are 20 years old

restaurant next door that catered well for kids and good breakfasts for takeaway the next morning before early

free shuttle service, room was ok, however smart tv would be appreciated, especially for a small kids

private parking, comfortable bed, decent size room for family with two kids, great customer

parking is easy, check in was smooth

he didn't greet me, didn't offer the breakfast, didn't give me the wifi password till i came down and asked

wifi good

check in bar chef xxx great pizza

the wifi (without password) worked though i had to go back down and ask about it

the gym could have more diverse equipment, though it's not a big deal.

limited fruits at breakfast; cold at reception area; small gym

wifi average.

very comfortable room, quick friendly service. restaurant & room service very good.

are traveling with our pet

we travelled with kids, a small playing area could have been nice

the breakfast meet our expectations, the situation is great, and they did little bag for our kids that was a

and what i absolutely loved is the surprise kit for the kids

and seems there are kids that time also they're running in the hallway

room was very big and exceptional for traveling with kids

location, fantastic facilities including gym and spa, superb breakfast on the terrace with beautiful fresh

breakfast was perfect, especially the guggenheim museum view

art in public areas, gym, roof terrace

loved that the hotel is across the street from the guggenheim! loved the room service!

however, prices at the bar, for room service and for breakfast were ridiculous

corner below my room 106 seems to be a meeting place at night for kids and later in the evening for noisy adults

little attention for the kids (drawings with stickers which kept my 4yo busy for a while :)

an excellent stay with young kids - highly recommended

room was comfortable, wifi worked, and tv had an english channel

also very clean, room service daily

perfect location, welcome desk decoration, all day free catering, kids welcome kit

requested a cot which we got in the room but also received a baby bath and kids pack

very expensive, no in house options for lunch or dinner, except for a very limited room service

we ordered a bottle of basque sparkling wine from room service (16 euros) and sat in the room enjoying the view

requested a cot which we got in the room but also received a baby bath and kids pack

also there was a little play area in the breakfast room for kids

staff very friendly and kind. lovely gifts in the room for our kids.

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

very good breakfast

due to noise disruptions, they cleared the fees of a laundry service that i had ordered to compensate

our friends' kids had a great time exploring the space

was poor - food under cooked was returned to kitchen 3 times - whilst the meat section was being re cooked the

reception, room, staff, breakfast, helpful tips for shopping and eating were simply great

united match in the bar as i am an avid football fan

disappointed gym / spa facilities not open but understandable in covid times.

they put in twin beds for my kids

great location with park and playground on the doorstep for kids

the architecture of the hotel is very impressive, and our kids enjoyed the balcony pool

love this hotel, its swimming pool is amazing and the kids love the lifts top tip , the parking at the hotel is

friendly staff, also towards our kids

they are better suited for older kids

many little presents for parents and kids

the kids said the staff were really friendly to them, there were free soft drinks available in the

kids had a normal size room, beds were comfortable and room was clean

i was with my family my kids and it was really unconfortable to sleep at 40 degree celcius

a little bit outdated and size of the room on the small side when the sofa was opened for the kids to sleep

great attention for kids

the bed for the kids was not so good and their room lacked air-conditioning

kids screaming in the hallway which the hotel can t control but yes a bit noisy

theyve thought of everything from a fantastic kiddies' corner on low tables so the kids can help themselves to

room was lovely, the parking solved a few problems and the breakfast was very good

location not great, expensive (but there was a conference on) and poor bar area

room service took almost an hour

breakfast could be a bit upgraded.

and the gym nearby was included and definitely has exceeded my expectations

being single without kids

& wifi didn't work

is very hard to find something to improve but if i have to do it - breakfast bufet could have better yogurt and

position, staff and high quality of the hotel. super pet friendly

we had an issue with laundry since we were traveling through spain for a while and would have liked to have an

was 12,5 extra pax and 7) for kids

the room was comfortable and very nice for my kids (they slept in a bunk bed that they loved)

we travelled with two kids and two doggies

tip to the hotel managers: we love that your hotel is pet-friendly, we've truly enjoyed our stay with our pet

having breakfast at the hotel was very convenient