Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
for the extra towels for my kids they took forever pillows and mattresses were the worst i have had in years
breakfast was limited to 1 because we hadn t added our kids to reservation even though we added them
specify on the booking the age of my kid, however during the check in i have to paid for two kids under 13 as
where was the pool?
some rooms have bad wifi signal, some rooms need improvements and the gym could be better.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
room service is awful and pay no attention to clealiness whatsoever.
the view of the swimming pool very clean, is close to downtown, clean room and big shower, bed very comfortable
at the restaurant, room layout and furniture, gym too small with old equipment, lack of water and
the price we paid they should have a hair dryer, coffe maker, minibar, the pool more hours more later the shower
the pool and gym
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the macroplaza is very big with lots to do for the kids
saw roaches in our room, you could hear all the noises from the people in the next room (they had kids so it
both our mattresses had large patches of stains presumably from kids wetting the bed
couldn't use the pool or gym
saw roaches in our room, you could hear all the noises from the people in the next room (they had kids so it
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the hotel is nice and clean and the restaurant and bar were excellent places to dine and relax
bar did not have any red wine
the food in the restaurant was really good. the breakfast was a great value.
breakfast (few options, low quality), gym has a good size and several equipment but equipment is worn
now talking about the food, i ordered a club sandwich through room service and everything was perfect, except
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
the location, the bar and the history of the hotel
there was also complimentary valet parking for guests
only thing they need to improve is the wifi strength and speed
room service, staff, drinks in the bar, location, beautiful hotel
my room was too far. the parking was across the street. many places closed early.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare
price and breakfast buffet kids not included
i liked the fact that the property had a pool and slide for the kids
with 5 children it s almost impossible to find a hotel that will be kind with kids
to close to the swimming pool could hear kids yelling
it was lots of kids screaming and making sounds until 11 pm at the pool which made it impossible to have an
Booking Options
Kid Friendly, On-Site Childcare
need to improve room service, no tv remote control, towels and coffe in room.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
attention, confortable, cost & parking lot
room service, front desk service, restaurant service.
the wifi was very slow. i couldn't do my work.
the swimming pool is small and is being shared with another hotel.
because the staff was in a phone call with a costumer that took nearly 20 mins, the small parking lot, the damp
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
we ordered room service and had to check in up to three times because it took forever for the food to come up
safe parking lot. clean room. great pool. friendly staff.
the gym is too hot. the ventilation at the restaurant is a bit loud.
not allowed to smoke, slow service at the pool
star hotel, well located, nice building, exelent friendly staff, bar terrace, restaurant, pool, rooms very quite
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
i like the property, the room was comfortable, the mini kitchen inside the room.
the front desk staff and the guard at the parking lot
difficult to get sleep somebody left open food cans inside the fridgener and it smelled bad the breakfast is
the elevator smell horrible and ther is an indoor pool with glass cealing, not a good idea in a city as hot as
the wifi wasn't working and there was no one to fix it.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
the gym and pool facilities are also unmanned and under equipped
hotel stay meant i could use the very nice gym across the mall
gym was very basic and run down
next day, i wake up to loud noises from upstairs, it sounded like the laundry room, then i hear dripping noises
the room service phone never worked and there was no hair dryer in the room even though it was listed
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
indoor pool and the cleanliness of the rooms
bathroom pretty old, pool was very cold also my eyes get irritated in the pool
have an excellent service, they have a computer's room if you need one, a great heated pool, and the room is
breakfast is great, free and secure parking
parking is convenient, staff is great, breakfast is delicious, building and rooms are clean
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
excepcional service , early check in and late check out with out problems. overall great.
like the hospitality and also the beds. gym was very goof as well.
ricardo the valet parking man was so so so helpful.
rooms are old, even the fiesta rewards floor, wifi is too slow for a business hotel
order room service and they took for ever to serve, every time i call to room service they told me that
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
great location, awesome price, very nice rooms and the kids loved the pool.
excellent breakfast services, great location
extra fluffy pillows, and awesome wifi!
private parking
friendly staff parking good breakfast
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
24 hour room service is not available
wifi was not working.
staff, they put me out from breakfast, bar and common areas while i need to work
breakfast is way too expensive, i recommend eating out. it'll be cheaper and more delicious.
couldn’t do early check in and late check out
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
there was a nice, warm friendly vibe kind of hipster, with young families and kids in the lobby area plus a
location and free breakfast for the kids
good parking and a pool
a nice, warm friendly vibe kind of hipster, with young families and kids in the lobby area plus a bar area with
location, pet friendly
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
breakfast was really good, people friendly at all times, swimming pool was enjoyable for kids and the mall was
looked for other hotels but you have to find parking and walk far to get to the hotel and i have kids so that
pool area was beautiful
great breakfast
my daughter love the pool, very close to a lot of restaurants
Booking Options
Swimming Pool, Kid Friendly, Kiddie Pool, On-Site Childcare
kids in jacuzzi
my kids loved it, it has an extra tv area and a table for 4 with a little kitchenette with plates,
pool area excellent! room exceptional!! location awesome!!!
room service was very slow. waited 30 minutes for some ice and ended up cancelling it.
room smelled like food from the kitchen
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
- the gym was always missing towels and water
i love that i can step out the door and have shops and dining right across the parking area
dirty pool and same breakfast
breakfast selection was very limited
kitchen ladies were nice nice and attentive
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
that kids couldn t be in the gym
being seated for the breakfast buffet while eating with my kids the waitress come up to me to tell me my room
wifi didn't work consistently
i did not use the pool but it looked ok; i used the gym and it was quite good
the room service was very slow.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
access trough the door and ladders from hotel to mall is not very ergonomic and safe, people and kids can slip
weight room and pool not all that great.
the room service and kitchen have great dishes, and the staff is always very attentive
also, on sunday, the area around the swimming pool was not cleaned, there were no clean towels and all the used
room service every day, two small bottles of water provided daily
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
it is an indoor swimming pool and we were woken up by the kids that started swimming and having fun while being
extremely nervous to go to monterrey (i ve never been before) but now i want to go back with my kids
playing on his phone and then he refused to help us to add credit to the room for the breakfast room service
no elevator on first floor, and there s no direct access from parking to the floor
the pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
pool always crowded with kids
the gym and pool
lobby bar was not in operation and there was no simple place to grab a coffee, drink or snack
a little bit warmer the swimming pool in the afternoon.
valet parking would take around 15 minutes to get bring your car