Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
bathroom pretty old, pool was very cold also my eyes get irritated in the pool
the fitness machinery in the gym does not work well.
i would say the breakfast was good, also the gym.
enough parking spot for the car, air conditioning wasn t working properly also the shower - so i had to
have an excellent service, they have a computer's room if you need one, a great heated pool, and the room is
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
the rooms were nice and the room service quite good.
pool closes early
they have good wifi and save parking. there's also a little ceasers and a oxxo right across.
parking lot too small!
sink and shower in the room had a bit of a drainage smell, the pool needs keeping up, the tiles are coming off
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
breakfast was limited to 1 because we hadn t added our kids to reservation even though we added them
specify on the booking the age of my kid, however during the check in i have to paid for two kids under 13 as
for the extra towels for my kids they took forever pillows and mattresses were the worst i have had in years
some rooms have bad wifi signal, some rooms need improvements and the gym could be better.
also, we never saw the pool or spa as it seemed it was under renovation or closed while we were there
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
gym is small but it has enough machines for cardio and weights
swimming pool with spectacular views over monterrey
room service got it all wrong took three trips to fix and by then it was cold there is always
room attendants were rude and room service was horrible
next day, i wake up to loud noises from upstairs, it sounded like the laundry room, then i hear dripping noises
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
saw roaches in our room, you could hear all the noises from the people in the next room (they had kids so it
both our mattresses had large patches of stains presumably from kids wetting the bed
the macroplaza is very big with lots to do for the kids
it had garage parking and close to shopping!!!
feel old, tv was an old one, wifi never worked in my room and something i dont know if it is a feature or a
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
wifi was horrible in parts of the rooms
no alcohol in the room. you can't bring everything from outside and hotel bar close early too
ordered room service on our last day
only thing i would say is that the bar closed early haha
the only inconvenience was that i had to ask directly for the room service cause they didn't clean, but after
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
looked for other hotels but you have to find parking and walk far to get to the hotel and i have kids so that
breakfast was really good, people friendly at all times, swimming pool was enjoyable for kids and the mall was
breakfast was good and enough. excellent location. affordable price.
great breakfast
breakfast was really good, people friendly at all times, swimming pool was enjoyable for kids and
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
great place. terrible wifi
wifi was often unstable.
no self-parking. u have to use valet parking. it is free.
spacious room, excellent breakfast in the restaurant and rapid and delicious room service when required
only thing they need to improve is the wifi strength and speed
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
wifi connections were weak. i had to move closer to the hall way to get a stronger connection.
the worst, i ordered the laundry service for two white social shirts, they brought me yellow shirts
free underground parking garage so vehicles are safe
wifi was good in the
the pool.. and the location.
Booking Options
Kid Friendly, On-Site Childcare
need to improve room service, no tv remote control, towels and coffe in room.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare
price and breakfast buffet kids not included
with 5 children it s almost impossible to find a hotel that will be kind with kids
i liked the fact that the property had a pool and slide for the kids
to close to the swimming pool could hear kids yelling
i could hear clearly the noises from the kids playing in the pool until almost midnight
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
toy-sized pool, the spa is a joke, the restaurant is mediocre at best
has a gym
gym has just the bare minimum (dumbbells and that s it) and the cardio equipment is old and
wish the pool was a bit bigger and maybe a jacuzzi, but other than that it is a great place to stay
housekeeping and room service
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
staff slowed kids to run up and down the hallway at 21:00, not an appropriate hr for noise
the breakfast area, they didn't let you know which food was for free, they told me when i already have
i think all breakfast should be free at hotels.
no swimming pool nor gym. no restaurant
there are no decent restaurants within walking distance. the gym is very average
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
the wifi wasn't working and there was no one to fix it.
late breakfast
easy parking, friendly staff and great breakfast.
bed very comfortable, sheets very clean, ac worked great, breakfast ok, close to bus statio, courtesy transportation
breakfast was a bagged sandwich. it would have been better if no
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
parking lot is to small and gets overcrowded during weekends
excepcional service , early check in and late check out with out problems. overall great.
the parking g lot is limited
the wifi could be better
no wifi
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
below average but “cheap for the area” they gave me a quick and early check in
were not clear about them accepting pets, they charged us extra for our pet while they did not explained on
charged pet fee even it was a service animal & did not respect booking notice that it wasnt supposed to be
guys in restaurants was so helpful. good breakfast.
breakfast is old food. wifi not consistent
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
there was a nice, warm friendly vibe kind of hipster, with young families and kids in the lobby area plus a
location and free breakfast for the kids
mini bar just a small bottle water for a couple
location price staff wifi breakfast
construction work inside the hotel -super noisy -no gym, even tho you pay for it -the pool was dirty and noisy
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
great location, awesome price, very nice rooms and the kids loved the pool.
friendly staff parking good breakfast
no usb connections no plastic bags for laundry.
parking too dark
great location, awesome price, very nice rooms and the kids loved the pool.
Booking Options
Swimming Pool, Kid Friendly, Kiddie Pool, On-Site Childcare
kids in jacuzzi
my kids loved it, it has an extra tv area and a table for 4 with a little kitchenette with plates,
hotel on monterrey by far love the room, the pool and the restaurant
the pool was beautiful and the views were amazing
used room service, the frieds had not catsup, i called the attendant to ask for it and never
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
that kids couldn t be in the gym
being seated for the breakfast buffet while eating with my kids the waitress come up to me to tell me my room
wifi: kept disconnecting in the restaurant area
that kids couldn t be in the gym
prices at the bar to expensive