Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
no discount for no breakfast, a pathetic explanation re supporting the kids
free wifi had issues
easy to get to and plenty of safe parking was a bonus
beautiful place, easy parking, lovely helpful staff and a. excellent breakfast
then the following day we were having breakfast and the same receptionist came in and asked us how the concert
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
receptionist was very nice, the kids play room is a great bonus, you can sit and enjoy a drink in the lobby
are a family with 3 small kids who used the hotel to sleep in our way to north wales
staff were really friendly & good with kids.
if they had interconnected rooms for families with small kids.
booked 2 hours in advance of arrival and the sofa bed was not prepared for the kids to sleep
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
pool is brilliant for the kids, beds are comfortable and rooms lovely & clean
would be great if they had more activities for kids
prices of food and drink. room had no bath. kids camp bed really uncomfortable.
kids ate free which was a bonus
we had problems with kids running round the corridors making noise and with my daughter being autistic she
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
considering the likelihood of kids in this room
hotel was amazing loved the stay and kids enjoyed it and loved the fact they stayed in a castle
was spacious with separate beds in the ante room for the kids, restaurant and bar served well (within the limited
breakfast was very nice, it was like kids portions, although to be fair, the hotel has just come out of lockdown
cracks in the bathroom under sink, one of the kids bed were missing mattress protector but honestly it was not
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
spotless accommodation with a very handy and well equipped kitchen area
however each room has a small kitchenette and there is a bigger kitchen and dining area on the ground floor,
no bar or restaurant but lovely kitchen facilities if you were to self cater
easy parking and key code to access main door and room which made it super easy
easy free parking and close pubs/restaurants near by
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
5 degrees so we ended up waking our kids and moving
fun property, my kids loved it and so did i
room was really good with the separate area for the kids
we were particularly unlucky, as there was a dance competition on, and kids were running around in their pyjamas
loved the aesthetic of the hotel, loads to do for kids, friendly staff, amazing breakfast
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
very clean comfortable room and the breakfast is exceptional good value (kids eat free)
the wifi speed was very fast which was great
did not have time for breakfast as i had a train to catch, but it is in an excelent position so close to the
size, appropriate sheets for summer, ac, respectful room service, windows, desk, kettle, having a
unfortunately the wifi wasn t working while i was there
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
pool was clean and enjoyable: the kids loved it
kids enjoyed the pool
understand it was xmas season, but still had plan to use the pool straight away with the kids
and welcoming, the breakfast was good with a nice variety, and the swimming pool was great the kids really
treats and an activity bag for the kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
sheets and quilt used on the sofa bed which were both too small for the bed with 2 kids in it, but not really
us a new clean room along with a complimentary free drink each for myself, husband and both our kids which wasnt
we stayed in a family room, for me and my two kids, and the sofa bed was really big
kids loved it
room was fine can t fault it tv great size which entertained the kids for the night , bathroom was great toilet
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was very tight when trying to shower kids but apart from that it suited us as we were only staying the 1
lifts weren t working well on the night we stayed so had to keep taking stairs with the kids
very noisy when having dinner, as kids on a bar football machine too close to diners
bit noisy with traffic and car doors which disturbed the kids
can be quite difficult to navigate probably would not recommend the hotel if travelling with kids or a party of
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
not free the tv in the room had a lock/ restriction so my kids couldn t connect playstation
1 lift working, it was busy, kids couldn't go into the pool without an adult in the pool with them, even tho
staff were really friendly nice gift box for kids in room lovely heated pool great breakfast
fantastic gesture and the kids all appreciated this in making our parents' stay extra special
kids activity packs were given by the concierge
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
can see the runway and jet 2 planes so kids loved it and made them more excited for their holiday comfy beds
families struggling with kids and luggage
to rooms as she could not give us keys ( didn't understand why) and we were on separate floors to kids even
dine in hotel due to extortionate food prices that weren't family friendly or suitable for kids
clean rooms, view of the airport kept the kids happy
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
there were less kids running around
we were there with kids - i was taken in by the colouring table, book area, sweetshop and film nights which is
great interior design and a lovely swimming pool for the kids
were looking forward to using the spa however, it was absolutely full with kids even after the time it was
the outdoor areas and activities for kids are great
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
real noisy with kids parents awol probably at the bar
we had lots of kids and they were most excited for the pool so it was a big disappointment
the website which wasn't clear not allowing kids in the pool..
kids can stay at the hotel but cant use the pool- then the staff say its written all over the small
a great selection of restaurants and lots to do for the kids, all under one roof
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was a nice break from my kids for the night ud83dude04 staff are always friendly and helpful even with my silly
great room 2 double beds and a sofa bed massive tv in lounge area great for movie night with kids dead quiet no
kids where very welcome and treated to a voucher tgat got them a free cookie which was a lovley
will recommend this hotel to everyone excellent service and all of us including my wife and three kids would
the cooked food was nice and hot, and kids had plenty to choose from
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
lee want above for us all, even baked muffins for the kids breakfast
very friendly nice and clean and the food was really good plus the kids loved it.
approx 10 pound in uber, room cleaned daily, disappointed no swimming pool as advertised, kids took their swimwear
like kids had done it
was not great in taste and prices were extortionate with no separate kids menu available we were left disappointed
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, Avaialable Crib
kids arent allowed to spa
the tv needs to be upgraded so if kids come an they want to play video games i don't think it would work on the
the kids loved having access to the swimming pool!
was spot on staff speacially reception was helpful and brilliant with the kids food was lovely and
room and facilities were great and excellent value for money. kids loved the pool.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
even at a busy time the standards never dropped very kind ,polite, helpful loving towards my 2 kids i was very
we dined in the restaurant and took advantage of the kids eat free offer and we were not disappointed, the food
kids wat free added bonus
i would suggest adding yoghurt to the breakfast menu as kids love this
my kids forgot their jacket and they ousted it before i even noticed it was missing
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
very clean, everything you need and great breakfast
was very welcoming and clean, and the location was easy to get to, the hotel has its own parking, which was an
is a family run hotel offering multiple services accommodation food and bar plenty of parking within close
very congenial host at the bar after a long day at crufts, we put the world to right, lol
great location, easy parking, host/staff couldn't do enough for you, fantastic.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
comfy bed. heating just right. quiet. late check out. good location.
once you get there you have plenty of parking
parking great. close to airport.
was not given a wifi password
wifi couldn't cope with more than one user
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids had a single bed each and loved seeing the horses
loved the location and kids loved the horses
very friendly, good clean rooms, fantastic breakfast, kids loved the horses
fantastic breakfast
wifi could ve been better but not a major problem.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
00pm which is amazing so i can enjoy myself after kids go to sleep
that said nice kids and they try hard
the portions were generous for kids and adults with delicious cheese cake
chose the hotel so our kids could use the swimming pool
really, maybe wanted a swim with the kids but could not get a space due to covid restrictions
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
of this yet waited for me to come down in the morning and then said yes we re aware we had kids throwing stones
95 for the kids and one is 7 and only had toast
noise from guests, kids running about, much slamming of doors, not needed when you have an early morning flight
receptionist was a little odd, and the toastie sandwiches (bar food) were like kids food
right in the middle of the wedding guests, doors were banging, people swearing and shouting, kids screaming this
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
was with my kids and the staff force me to book another room and ipaid 138 that is not fair m really
the bar & restaurant staff were very tentitive and the breakfast choice and quality were great
l want to say that it is the staff that make this place special , front of house in bar and restaurant and the
reception and bar area was nice and relaxed
young bar and restaurant server was very attentive and looked after us
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
great bar on site too
plenty of on site parking
the rooms are modern and well proportioned providing everything you require, the cafe bar and the a la carte
free parking good pizza
easy parking
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
great to have star city across the road to keep kids entertained and some good dining options there also
ideally would have preferred one room as we have small kids
location was slightly noisey with kids walking past and the dual carriageway
a family upstairs i think kids were jumping off the beds at 12/1 am but everything else
no hot chocolate options for room for kids, again evening staff sorted this
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
accommodated three kids and very helpful
locks on the doors need to be more secure and my advice to parents it's not a place for young kids it's a
it was hip, staff welcoming, decent prices & rooms were outstanding, we loved the spa bath, definitely worth
location, ambience , style, food, free parking, breakfast. *****
the bar and restaurant areas were clean, modern, comfortable well maintained and inviting
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
one of the kids beds you could feel the springs through it
the stairs and lack of choice for kids on menu
in the morning many parents drive in to drop their kids
clean and pool good for kids
hairdryer in the room spa was horribly noisy with kids and teenagers jumping into the pool and splashing
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
that the drinks for cheap, and it was lovely and quiet for the kids
parking was in the back garden of the hotel where there was lots of drunk people and kids playing football,
to help towards finding another place suitable for myself wife and kids to
nice room with separate room within the room for kids
towels noise kids were playing football right under our bedroom window where my car was parked shouting from
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
previous spas - no where near as good as previous ones, basic gym and pool is very small with kids everywhere-
spa facilities are great
as a stocky guy, i found the seating in the bar area and on the patio quite uncomfortable with no alternatives
friendly staff and very comfortable. ample parking.
lovely setting & great golf course
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also, very good english breakfast
if your looking for somewhere to stay out of town(plenty of free parking) then with a friendly informal ambience
the breakfast was huge and everything was cooked so well
off to a high standard of decoration in the victorian theme, with beautiful chandeliers in the bar area, this
good free parking in the hotel rear ground
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
would rather pay abit more for slight bigger kids meal/small adults
we loved the fact that there was a shallow swimming pool for kids and they gave us noodles for the children
kids weren t allowed into the pool until 2pm on friday which was a bit of a disappointment but
the kids pool was closed on our second day for maintenance which wasn't expected but obviously couldn't
the swimming pool wasn t to my taste and was busy but was great for the kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
when i booked the room i gave all the details about my family , 2adults and 2 kids, i thought i have settled
would ve been nice to have a smart tv (netflix or disney available) for kids.
trip i was travelling with my family and the fact that the staff took the time to engage with the kids and make
helpful staff, friendly face upon arrival, breakfast staff were amazing with my kids, they were friendly and
the room and the staff they were super kind and friendly the room was big enough for my family(my kids always
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
if fridge could be added to room for kids milk and food.
the customers in the bar were very welcoming
lovely nothing was to much for them the room was lovely the only thing that was disappointing the wifi was not
parking was full so had to get a permit for the street but the staff sorted and even paid for it
close to pride good vale for money and free parking easy to come and go as you like x
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
room service knocked on my door even though i had asked to late check out
the sheets had some scuff marks but well may have been from the laundry press
receptionist and bar staff were very helpful
no air conditioning, or room service etc
i can t comment on the restaurants or bar as all these facilities are currently closed due to the restrictions
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
considering the amount of kids it caters for the rooms are spotless clean and the whole hotel well maintained
kids entertainment was ok kids enjoyed it. breakfast was lovely beds very comfy
i did add the ages of both kids but it only booked two adults and we had to pay 80 in addition on arrival
turning up and finding entertainment for the kids on a night time was great
the location was fantastic and the kids had a ball
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
kids didn't enjoy the breakfast as there were not enough options
would have been good to have a park for kids really just lil
sofa beds were extremely uncomfortable for the kids
like the breakfast much , no toast or coffee the kids didn't get to pick what they wanted so my son didn't eat
very friendly staff and happy we got two single beds for the kids instead of a sofa bed
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area
kids playing in the car park climbing on people s cars people smoking pot in the entrance to the
of a pub and the noise was terrible, from people shouting outside and underneath the window to kids running in
loud music, gangs of kids outside, no kettle or drink making condiments
location, shops chippy close bye,kids park,bus stop outside,,
there was kids running and jumping and screaming in room above or next door with pare ts yelling at them all
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
we were walking distance from the bull pen which had kids of shopping and food
room, champagne, chocs and cake and fruit. night away from the kids.
no kids menu, extra bed was very uncomfortable and cost 15
have stayed at this hotel a few times with my kids and each time, they have enjoyed it so much that they didn
rude in their approach to when we brought food back to hotel as food menu didn t cater for kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids were exhausted and we did the check in earlier
kids enjoyed the breakfast menu
bed in the room are uncomfortable, there need an update and for breakfast need more options for kids like nutella
kids especially loved the pancake machine
kids running around late at night
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the ony channels i could watch was 1 or kids programs all the others were jumping
balcony doors did not lock and railings on the balcony were low so dangerous with kids.
no room service, no cleaning,
wifi not available in room, only in lobby.
less people using the wifi ud83eudd23
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
up bed in room 18 was soooooo hard with springs poking through i got a numb arm ( the kids pinched the other
as we had 2 little kids and lots of luggage / buggy it was a bit of a nightmare
the kids were happy with their options but they chose from the adult menu
kids had own tv and we had separate one
booked room only for 1 adult & 2 kids
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
good to find family rooms with separate beds for kids
kids and teenagers in the carpark drinking being noisy you need to keep an eye on that
the takeaways on high st, i only travel up to see my kids
it was quiet, with free parking at the rear, and you can eat at the next door hotel saracens head, or at a
good to find family rooms with separate beds for kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
someone to have used their initiative to ensure there were enough high chairs to babies/young kids staying
very engaging and were very good with the kids
as i asked for bath an shower but all round was ok very noisy at night so dont recommend for kids staff lovely
overall stay is good. however no tv channel for kids.
good room with tea and coffee and wifi, fantastic location and excellent staff
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
free room service when u have kids who can t sit still at the restaurant
it was full of screaming kids and the steam room is either off or it's so hot it burns you like a fire in 2
responsibilities from the leisure department and can t give relevant info as to timings for kids in pools etc
the staff was good with the kids at the restaurant
the bedside lights on when the main light was on too - really unhelpful in a family room with kids trying to
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was my partner's birthday and after such a year working in the nhs, my kids and i wanted to treat her
however, for a three day stay we did feel (family of four with young adult/teenage kids) that the breakfast
proximity to the centre bar area
room, excellent breakfast, and kind staff who went out of their way to honour requests
best location, high quality linen and amenities. nice gym, friendly staff, very nice breakfast.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
in the room all locked so no fresh air, in the room no toilet brush, no electric kettle, no kids chanel s on
he went ahead to blatantly lie to me that it was from the laundry
comfy bed!, central location, room service
large tv, wifi
room service was prompt, staff were welcoming and polite
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
was tiny , single bed was smaller than my kids single bed , no air con or even a fan it was absolutely boiling
247 reception, team making facilities, lift, wifi, compact,
bar at the bottom didn't have very good beers
excellent value for money. great location and bar staff friendly.
also the wifi wasn't connecting or letting me connect to my apps on my phone and tablet
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
it goes without saying that it was so loud and noisy when it came to bedtime and with two young kids it made it
didn't sleep until the last residents were back )just like home with the kids
there were kids in the room above us who sounded like baby elephants stomping around the room from about 6 am
enjoyed a deep, hot bath (luxury when you have kids
we have 3 kids and stay in hotels to have unbroken sleep where we don't have to worry about plumbing issues
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was a shortage of staff, so we were waiting for 5 minutes just for a cup to pour in tea, the kids didn't like
kids were in room 212 and there was a peeping sound that refused to stop
staff were exceptional, nothing was to much trouble and the breakfast was lovely plenty of choice kids were
i really enjoyed the stay and my kids loved it, we would definitely come again
my kids enjoyed the breakfast
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
lobby is so small for a big hotel that checking in and checking out with kids is not hassle
we had kids with us
the worse night with the kids i ve
everything was fantastic... kids loved it and breakfast was exceptional- 5 star service
with 2 very tiring kids i really don t know what to do the hot water finally resume around 10 pm but
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
not th room i booked for plus it has 2 door each side of th wall less previously a lot of noises kids crying i
was kids running around outside my room all night shouting and i was awake all night due to
i heard kids gate crashing the premises.
free parking is always bonus
they had no idea about guide dogs not being a pet and therefore should be able to stay in the accomodation for
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
they didn't have a kids menu but the chef done a separate small meal of my choice for my 1 year old a cot was
food aimed at children had to have adult meals needed smaller portions aim at kids
were kids running up and down the corridors from 5am and banging around so sleep was interrupted
reception very helpful room service very good not being since 2019 covid safe 10 out of 10
the bar was a little lacking but the tables were great and it had a cozy feel!
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
if you want your kids to see how houses looked 30 years ago, you absolutely have to visit
lovely hotel with excellent staff. and great food. very pet friendly hotel. i'll def stay again.
minor problems getting wifi to work on the evening, but it workers fine before breakfast.
wifi struggled a bit on a zoom call, but fine for everyday mobile phone use
lovely little pet-friendly hotel
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
couldn't connect to wifi for whatever reason and the tea at breakfast was a weird brand that didn't taste good
room service price was expensive as well as the hotel parking but there was complimentary drinks so
staff, early check in to help with birthday night away for my boyfriends special day
despite being upgraded was above the kitchen directly next to the extraction unit
kitchen extractor outside window was a little noisy but didn't affect our sleep