we enjoyed an evening by the fire pit followed by a dip in the pool which was both warm and clean

breakfast had a nice variety

stay in hotels frequently because i have two kids and travel soccer

the beds were great and the extra pillows. the pull out couch was great for the kids.

there was a soccer tournament taking place, although there were lots of kids, it wasn t noisy

kids running through the 3rd floor chasing each other with nerf guns being obnoxiously loud

only issue, the 2 rooms across the hall, must have snuck in a bunch f kids, there were about 15 kids in the 2

i had 4 kids with me and they loved it so much they wanted to stay longer

staff was really helpful i pulled over because the rain and wind was getting crazy with 4 cranky kids and they

children,as most are, are picky eaters and the breakfast selection for me was great but my kids wern't thrilled

by the time i reached the room and looked around, i told my kids to not sit down, we were leaving

had one problem that could be update for the kids with gaming consoles it wouldn t let us connect our ps5

pool was down , lights very dim in bathroom , no laundry facility for guests

everything was disabled the pool, the breakfast, and the chair was broken.

upkeep causing damage, no notice that breakfast facility was inoperable, no notice online that gym and pool

the food and bar service also were excellent

only two thing that i did not like is that the rooms do not have microwaves & the pool is outside

the chaperones were not too interested as to what the kids where up to

in the halls and why weren t the halls being monitored and that i did not feel safe with the kids hanging out

multiple soccer teams at the property and lots of the kids and some adults were not wearing masks

have offered a better breakfast

shuttle to the airport and free parking for our vehicles was so awesome and we will stay again the

breakfast was also understaffed for size of crowd and food and coffee ran out so didn t get

the breakfast choices were limited, but sufficient.

this made it hard for little kids to sleep

the location and the free breakfast but there was none only kids eat free with paid adults ?

the water was to cold for the kids anyway

picked a hotel with a pool so the kids could have fun before our flight home but pool hours were very limited

i needed to get to the airport the next morning and they even provided shuttle bus service

good location and hotel had some outside entertainment for kids (tumble tower, form 4)

my stay there was a large group having dinner in the hotel restaurant, and they left about 6 kids run free

hidden valet parking cost and high pet fee.

nice gym

pet fee is $100 for a night

it is difficult when you travel with kids as they gets hungry at any time

lobby offers convenient breakfast and had a nice bar area

the bar area was nice but wow, i had a sauvignon blanc - the only one they had and it was $15 for 6

valley parking only the bar wasn't very cozy

they did comp us two drinks a piece from the bar and reduced our rate by $60

we heard kids running up and down the hallway all night

was extremely disappointing for a hilton experience and the pool was closed for renovations so my kids couldn

great breakfast which includes waffles that the kids loved

having to sign-up for the rewards program to receive free wifi is just dumb

we heard kids running up and down the hallway all night

were on the floor with a team of young kids

pool is tiny but ok for kids

com and i wanted to make sure that when i arrived with small kids after 10pm that i would still have my room

i wish there was a pool to keep kids occupied

very busy so the rooms you can hear everything through the walls, many families so you just hear kids all the

with two toddlers, 5 and 2, my husband and i had to make the room safe and clean and put the kids to bed

way the room door slammed when kids went running out of their rooms and down the hallway early in the

lots of noise and kids playing on the elevators

people was smoking pot on the floor and kids running around on the floor most of the night

that was one reason i chose this hotel so the kids could

staff, cozy room and hip decore, lobby area with a lot of pass-time options for adults and kids

the bartender at the bar was extremely nice and attentive

the room was small but well equipped. the bar staff were so friendly and exceptional.

staff, cozy room and hip decore, lobby area with a lot of pass-time options for adults and kids

bar was to open at 3:00

our kids were in complete shock

also, there were a lot of kids in the pool that we re not being supervised and there was no lifeguard on

next door had screaming kids who were running around until very late

the pool was too cold for kids. hot tub too hot for us. parking is horrendous.

neither were their kids running around at the restaurant or in the elevator

a non smoking property with people hanging out on the outside walkways smoking, washing cars, kids riding bikes

the hotel room smells bad, mostly weed,.. very bad for family with kids also very old room

at blue or something and a broken mason jar was under kids bed

would not allow my kids who are teenagers out of the room without a parent with them

bad place do not go if you travel with family and kids nasty place do not waste your money

so it was completely dark and the alarm went off at 5:49 am unprompted which woke me and my kids up

your planning to come with kids this is not the place

the wifi wasn't very good in the room and it was slightly loud due to the downtown location.

the wifi signal is very weak- nonexistant on the upper floors

no bar or restaurant facilities

there was kids running up and down the hallway when we checked in our room wasn't sure if the kid was staying

we need a comfortable sleep with kids at a reasonable price

as a parent of two special needs kids, this property is not recommended and is deplorable in its customer

by the window a mother sitting in the parking lot drinking a big beer i'm watching her two kids play in the

not ideal to walk past with two little kids

beautiful building and a great stay! the bar and patio were lovely!

hotel was really nice - swanky and modern amidst the old stature of the building - having a pet allowed was why

the gym needed attention and was small.

had a pet - we appreciated that it was pet friendly - but there is absolutely no green space in the

the restaurant and bar downstairs has an upscale but casualness that i always enjoy from a small boutique hotel

staff was extremely kind and helpful. kids loved the rooftop pool.

the kids loved the bunk beds and the graduate fox stuffed animals the front desk gave them

the kids even had their own bathroom

this place is geared for college kids and their families...and partiers.

room still not ready when we got keys and went up- kids beds no sheets or blankets

we just left because i was tired and so were my kids

were put next to a family with 2 crying kids

the indoor pool was ice cold

would like to have seen more options for food and equipment in the gym but still satisfied with what was

please turn up the gym lights.

we had a family of 7 with little kids and the cereal was empty very

i felt bad for my neighbors because my kids kept forgetting and it would slam

no kids running up and down the hallway

kids didn t like the eggs but they never had hotel breakfast eggs before

we used it as a stopover in the middle of a long journey with kids

didn t like, the overall stay was great and the location was amazing for being able to get the kids dinner

really liked the sectional fold out couch - it worked wonders for us being able to lay with the kids until they

room. large and comfortable. pet friendly.

everything pool hot tub and very clean staff very friendly

nice kitchen in room, good breakfast

breakfast was delicious

beautiful facilities. new. very clean. quiet. good breakfast. great restaurant next door.

exceptional breakfast

breakfast was very good

the breakfast was amazing, the pool was extremely clean

my kids has a rough night sleep on the pull out bed, can t image if an adult has to sleep on it

very young soccer kids playing and running around in hallway (no adults present/about 15 kids)

located near richmond university. plenty of parking. nice staff

night sometimes there can be some weird characters in the parking lot or the surrounding

pet fee excessive, no continental breakfast and they did not inform me of meal plan option

also, not the hotels fault but other guests made the trip rather challenging for kids

their but we only slept their i also like the kitchenette i was able to make breakfast for the kids in the

so clean, great gym, complimentary laundry

room is like a small apartment well set-up kitchen as well as comfortable bed and sitting area, and desk to

picked this hotel initially because i loved that it had an actual kitchen in it

thing was cool i brought my kids so they could swim & eat pizza & ice cream the staff were so kind &

guest on top of my room was running jumping loud and on my floor where i had my room was a lot of kids running

i will be back again next time my kids have to see the dentist in richmond

kids were running up and down hallways all night

some kids knew what it was and some did not

this hotel it's the only one i will stay at with my kids its pricey but worth not having the anxiety of worrying

couple staying above me were a bit loud w kids but i'd imagine that's normal

the pool was dirty!!! my kids really want to use the pool but we could not!

rooms are clean well maintained with full kitchen

we had hoped to have two meals each day in room but was difficult with few kitchen items available

not a comfortable place one level down near the pool and gym which were closed but a film floated on the pool

we did not eat breakfast at the hotel.

there was no parking out front or in a well lit area, i had to park on the side toward back

good parking, clean room

like idea of indoor pool if we had time

of the hotel was the reason i could hear noises from upstairs all night - sounded like kids jumping on the beds

if i had booked more than one night with the intention of using the pool to entertain my kids, i would have

my kids especially loved the breakfast, i thought it was a good variety

hotel charges a 75$ pet fee which would be fine if the room was in order

i wish there were turkey sausage options for breakfast vs. just pork.

staff is amazing and personable really clean and pretty building felt safe being alone with 3 kids shopping and

were okay , reasonable priced but not the best taste, pool is only 4 ft and tiny so cool for the kids but not

no-kids hours at the pool would have been appreciated

look a kids made the beds

i ordered room service breakfast but didn t use the door hanger thing

the on site restaurant was so convenient with the kids

everything! especially breakfast. the kids enjoyed the pool. the gym was nice and big.

t work and it took until 10:30pm for a response and an offer to change rooms but we have young kids so it was

the kids really enjoy the pool

booked it so i could take my kids to the pool

when you have tired small kids going to your room faster to rest with them helps

were people smoking on the back stairwell to where i couldn t bring my kids down to the car and had to go all

me another night at the room didnt say why or what reason telling me get out here calling my kids ugly the only

nothing they was horrible to me and my kids

i stayed there a couple nights and the first night before i gave my kids a bath, my youngest one she accidentally

street and the interstate was very noisy from the traffic and people in the parking lot of crunch fitness

breakfast was decent, was sad to see no bacon and pancakes

also, there was a kitchen with all utensils, plates, glasses, and bowls a coffee pot too

is is not a dislike), since it was a quick overnight stay, we didn't get a chance to use the kitchenette, nor

the dining in the lobby and breakfast was amazing