beautiful facilities. new. very clean. quiet. good breakfast. great restaurant next door.

good breakfast selection included in price and lots of seating areas and spaces in lobby to relax

exceptional breakfast

very clean. nice decor. nice bathroom and bed. good breakfast. very quiet!

breakfast was delicious

parking lot was well lit. pool was clean.

of the highway so you hear so much traffic all day and night not to mention there is some kind of bar or something

clean room with a good view of the parking area

breakfast bar wasn't attended to very

called ahead for booking to see if the pool was open and available and was told yes

thing was cool i brought my kids so they could swim & eat pizza & ice cream the staff were so kind &

i will be back again next time my kids have to see the dentist in richmond

guest on top of my room was running jumping loud and on my floor where i had my room was a lot of kids running

kids were running up and down hallways all night

some kids knew what it was and some did not

if i had booked more than one night with the intention of using the pool to entertain my kids, i would have

my kids especially loved the breakfast, i thought it was a good variety

of the hotel was the reason i could hear noises from upstairs all night - sounded like kids jumping on the beds

pool is closing to make room for a gym

and attentive staff, comfortable beds, continental breakfast had something for my family

no breakfast as advertised and sketchy people hanging around making it not safe for family with kids

we had to move the beds slightly so the kids won t fall off the bed, and what we found was horrific

me another night at the room didnt say why or what reason telling me get out here calling my kids ugly the only

nothing they was horrible to me and my kids

when you have tired small kids going to your room faster to rest with them helps

their but we only slept their i also like the kitchenette i was able to make breakfast for the kids in the

also, not the hotels fault but other guests made the trip rather challenging for kids

so clean, great gym, complimentary laundry

room is like a small apartment well set-up kitchen as well as comfortable bed and sitting area, and desk to

picked this hotel initially because i loved that it had an actual kitchen in it

really liked the sectional fold out couch - it worked wonders for us being able to lay with the kids until they

didn t like, the overall stay was great and the location was amazing for being able to get the kids dinner

breakfast was good nice location area nice and clean food kept covered i enjoyed the food very

pool didn't have bathrooms close to it, so you had to walk through the cold lobby getting the floor

laundry room was just okay

bad place do not go if you travel with family and kids nasty place do not waste your money

would not allow my kids who are teenagers out of the room without a parent with them

at blue or something and a broken mason jar was under kids bed

the hotel room smells bad, mostly weed,.. very bad for family with kids also very old room

a non smoking property with people hanging out on the outside walkways smoking, washing cars, kids riding bikes

by the window a mother sitting in the parking lot drinking a big beer i'm watching her two kids play in the

we need a comfortable sleep with kids at a reasonable price

as a parent of two special needs kids, this property is not recommended and is deplorable in its customer

had to wait half an hour for the manager to check us in ( with 2 tired from a road trip kids)

not ideal to walk past with two little kids

that made the kids upset

location. sketchy area. swimming pool closed and it's 98 . don't bring kids here.

that the swimming pool was closed down that was the main reason i took this hotel for the kids to have

away when i called them that i needed a set of sheets because our little one got sick and the breakfast was very

on my room key holder the room number didn t exist lol a wonderful staff member in the laundry room and

big issue when trying to entertain 2 young kids in a small space

staff, room and amenities, and breakfast were great

very clean, staff was so helpful and friendly breakfast very good, many choices

pool was great

pool's floor, my bathroom didnt have a lock, the pond had a bit of trash visible from my bedroom,

room, so stressful after long busy day traveling, then having to wait for room change with pet

the kitchen sink and counter was wiped not clean

very nice staff, service with a smile, clean, comfortable rooms, great tv options, nice bar and outdoor seating

also on my saturday night stay, we had to evacuate in the rain because the kitchen staff burnt something at

dining room was not clean and breakfast was very late

kids being rowdy in the pool area

the breakfast they put out though was great for the kids

elevator scared me by making some scary noises, and they were kids running around making noise when we were

the pool and the whirlpool kept my kids happy!

cloudy pool and dirty pool floors elevator is crappy and disgusting

there are some college kids staying there due to housing shortages on vsu campus so it can be noisy

on and off the highway and was a easy check in with two young kids after a long day traveling

kids do eat free though

the manager or whomever thought we were having a party because it was me and 4 kids and my other family with

kids couldn't use pool because of the amount of chlorine

had to take the shuttle from the airport at 1:30 am when the shuttle quits running at 1 am

also it says pool and spa but that tiny hot tub attached to the pool was barely even considered a spa/hot

the restaurant and bar is there if you want it

check in and check out were easy. room was great and wifi was fast.

streaming services and wifi was good

only issue, the 2 rooms across the hall, must have snuck in a bunch f kids, there were about 15 kids in the 2

the beds were great and the extra pillows. the pull out couch was great for the kids.

there was a soccer tournament taking place, although there were lots of kids, it wasn t noisy

stay in hotels frequently because i have two kids and travel soccer

kids running through the 3rd floor chasing each other with nerf guns being obnoxiously loud

by the time i reached the room and looked around, i told my kids to not sit down, we were leaving

children,as most are, are picky eaters and the breakfast selection for me was great but my kids wern't thrilled

was no breakfast and the kids was disappointed because the pool was closed

i had 4 kids with me and they loved it so much they wanted to stay longer

had one problem that could be update for the kids with gaming consoles it wouldn t let us connect our ps5

the chaperones were not too interested as to what the kids where up to

multiple soccer teams at the property and lots of the kids and some adults were not wearing masks

in the halls and why weren t the halls being monitored and that i did not feel safe with the kids hanging out

shuttle runs later though out the night.

a lack of parking close to the door after a certain hour.

breakfast was also understaffed for size of crowd and food and coffee ran out so didn t get

the breakfast choices were limited, but sufficient.

the water was to cold for the kids anyway

picked a hotel with a pool so the kids could have fun before our flight home but pool hours were very limited

this made it hard for little kids to sleep

the location and the free breakfast but there was none only kids eat free with paid adults ?

gave me free parking for the room inconvenience, but meh

we enjoyed an evening by the fire pit followed by a dip in the pool which was both warm and clean

breakfast had a nice variety

good location and hotel had some outside entertainment for kids (tumble tower, form 4)

my stay there was a large group having dinner in the hotel restaurant, and they left about 6 kids run free

i wanted more i needed to go to the bistro and purchase even though she had just moved it to the kitchen seconds

there wasn't any breakfast!

gps, we also had a note that said there was free breakfast but we could only find the breakfast bar which you

it is difficult when you travel with kids as they gets hungry at any time

gym facilities being closed but understandable with covid-19.

that it didn't have a shuttle to transport if it rains and parking deck prices are to high.

also, the fact that a shuttle only runs from 7 am-7pm is crazy

richard/drove the courtesy shuttle/ was also great

next door had screaming kids who were running around until very late

neither were their kids running around at the restaurant or in the elevator

also, there were a lot of kids in the pool that we re not being supervised and there was no lifeguard on

our kids were in complete shock

the pool was too cold for kids. hot tub too hot for us. parking is horrendous.