there's a shop on site which is handy and the kids enjoyed the arcade

the kids games and scooters were a nice touch too

the wifi at this property does not work

no wifi. no clean bed sheet. no proper heating

the comfy beds, lots of seating, caravan-size fridge-freezer, well-equipped kitchen, 5 minute walk and you're

the rooms are so spacious and comfortable, ideal for anyone taking in a golf trip or for any other reason in

it is a super mix of golf club, hotel, bar and mini restaurant

all the staff both on the bar and in the restaurant were very pleasant and accommodating

poor & unreliable wifi signal in bedroom.

the breakfast buffet was a highlight of the stay and i enjoyed looking out over two beautiful golf courses

young man who came from the bar to check us in was fantastic

was super hot and the parking was terrible

good breakfast helpful and friendly staff

presented chloe at reception was warm and welcoming, extremely professional great breakfast

a bit more comfy seating in the bar area would have helped us relax even more

super friendly staff that s really good with kids

our pet dog was so warmly welcomed too

breakfast was excellent - we also ate in in the evening and would rate the food very highly - would

location, lovely room very friendly staff, good home cooked fresh food, cozy fire burning in bar area, great

we also appreciated the fact that it's pet friendly and we were able to travel with our dog

had our kids been with us they would have loved seeing all these animals

good for families with kids as there is no activities for kids in the hotel or near hotel

if you have kids, book for at least 2 nights to explore the grounds

wifi was difficult at times, also the mobile reception

on checking in late out only option was room service

arrived on saturday and there was a wedding on, kids screaming on the stairs near our door for 3 hours until 1

00 and the lady behind the bar could not have been more helpful

wifi didn t work and restaurant ladybird for meals is 7:45pm

bed was nice and big as was the room, wifi good, shower great pressure and hot water, parking plenty

free parking

breakfast for kids under 12 is not free

a nice young lady gave us some great advice on where to go with the kids

kids eat for free which was also a bonus

pool, jacuzzi and sauna were included which was such a great relaxation, kids can visit the pool as well 9am-

2x x adults & 2 x kids, can't wait to return amazing staff to ask for anything needed

breakfast was excellent

all round great stay and perfect for golf location over looking gullane gc

good car parking facilities

location, nice atmosphere in the bar and restaurant

the hotel boasts beautiful views overlooking the golf courses, with outdoor seating that made basking in the

location excellent for golf. hotel was clean and staff were very friendly

we weren't greeted at breakfast so just sat ourselves down.

breakfast

breakfast great, fresh and tasty. location gorgeous.

complaint sitting at window in bar a slight draft

nice hotel with a great kids' play areas outside

hotel was nice and welcoming and playground for the kids open spaces and parking right next to the hotel

there's a huge playground for kids

the rooms were spacious and clean the kids loved having a separate room

my husband, two kids, and i all had beds and were able to sleep long and comfortably after flying on a red eye

) and not made by the chef herself; all other food made by the chef is superb, including the kids menu

all food was amazing, wedding meal buffet and breakfast

free wifi and parking and all at a very reasonable price

the bar was shut at 9pm!!

plenty of parking and near shops. very quite

breakfast was ok, but we always measure against the green park at pitlochry which was the best ever

breakfast could have been better but i did need it at 6am so i couldn't complain.

no room service , pillows were not good

we could not have breakfast or dinner at the restaurant, so had to other room service (different menu from

breakfast was fantastic, everything exceed my expectation

room was very spacious even with the extra bed down for the kids

noisy from footsteps upstairs..floor not insulated well enough ..young kids struggled to settle

sofa bed for our kids to share wasn t the best solution

any noise insulation, kids upstairs were jumping and our bed was shaking breakfast is ala carte and you ge to

loved the pub next door as after a long journey with kids we could take a couple of drinks back to the room

the castle also has a beautiful backyard for kids to run around and take

although the bunk beds in the room were exciting for the kids, it was a bit dangerous for our 3 year old who

room service & food , esp the steak - melt in your mouth staff really great was my birthday treat

of things to do and see on the grounds like walking trails, statues, climbing walls, archery, golf, etc

no information within the room regarding room service, dinner menu, breakfast times

the food was outstanding, best breakfast ever, by far, great choice, and local fresh produce

nice relaxed atmosphere in the bar area

comfy room with a good breakfast. the staff were all friendly.

no wifi in room

plenty of parking

breakfast was delicious also

everybody was lovely to our little dog and we had breakfast in the drawing room with her every morning

hotel is very pet friendly and the staff are particularly attentive

beautiful rooms, spectacular location, golf course bordering the property, great food & friendly helpful staff

could do with at least a small spa area.

breakfast service not quite as efficient as evening dinner service but still good

it has a small car park and plenty of parking outside on the street

we found the out front parking to be very tight,meant for small vehicles only.

food was lovely, both dinner and breakfast.

hotel set in a beautiful area (which has its own castle and gardens) large room with comfy bed, breakfast was

also the kids breakfast is not included in the pay for brekfast when booking option

30, a group of kids were on our floor who were very noisy

got upgraded to a club room, very big so would be easy to have another pull out bed for kids to sleep on

compensating, the bottles were sol or heinekin - lager for kids who do not like lager

make sure you read the small print too as kids had to pay for their breakfast despite breakfast being included

friendly experience and our kids loved the history of the boat

the only thing i can fault it with is not having a cooked breakfast

continental breakfast served in the bridge bar was lovely with a good selection- other half loved the smoked

breakfast was full of top quality choices

great bar - the theatre of the ocean mist cocktail is a must and it's delicious too

wifi is intermittent

beds was really comfy :) breakfast was tasty with home baking specials, choice of continental breakfast and

breakfast, good selection, all made fresh on order. staff amazing. good wifi in all areas.

wifi can be improved with stronger connection ;)

breakfast was really good with a nice varied choice

also during my stay, the last two days there were kids downstairs you can hear them playing loudly

it s was like a kids packed lunch

wifi wasn't very strong, but was ok

good choice of continental breakfast delivered to room. lovely, spacious, clean rooms.

beautiful accommodation very clean and friendly staff plenty of selection for breakfast

kids running the hall until 2:30 a

great location if you have kids starting at the university

dinner menu could have better selection including kids

staff was absolutely delightful, the room was spacious, yet cosy, the bathroom was clean and the breakfast was

free secure eduroam wifi, great for travelling academics

the location is quiet- central enough to walk to the centre of town with 2 kids but far enough for peace and

breakfast was very expensive and kids portions were not available

room had wifi, surround sound, well stocked fridge and original paintings adorning the walls

basement apartment was excellent - a huge room with sitting area and well equipped kitchen diner

+ size of the apartment (surely more than 40 m2) including a fully equipped kitchen, a giant coach, a living

pool is clean also with warm water, and, gladly you don't need to book the slot to swim with kids, it's opened

it was a luke warm swimming pool, with kids have swimming lessons in

room with a king size bed and an extra sofa bed overlooking the side street and a school, kids' chattering as

had a very nice 2 night stay with hubby and two kids

spa was poor barely any facilities and pool full of kids having swimming lessons

ideal for families of 2 adults, 2 kids

), on the same floor, some distance away for our kids

paid quite a lot of money for family room that was huge, however two kids 9and 13 had to sleep on a tiny

my details to give a free membership when i was strssed about not having a room yet and 2 sleepy kids

the bathtub was clean and the kids loved it

recommended even for families with kids

just got the family day pass when we wanted to travel and only cost 10 pounds for a family of 3 kids and 2

hotel overall was great kids loved it which is a plus and one of the best beds ive ever slept

stayed here with my partner & 3 kids, staff were really nice, room was clean & beds were comfy, wasn t too

no common area to chill out in when kids in bed

if i had been travelling with very small kids, it would be helpful to know there are stairs down to the room,

the code to get into the building as they were supposed to, so we arrived late at night with kids and had to

window ledge and the people next door to us was extremely loud in and out banging doors all night kids banging

the wifi was slightly temperamental

quite. great wifi. great lighting. comfortable bed. friendly and very helpful staff. great value

a big highlight was the private parking they even let us keep the car parked for the whole day after check

wifi was a bit wonky and unstable--they could use an upgrade so there is a stronger signal

perfect location, walking distance to the centre, free parking, tasty breakfast.

was very helpful and warm, the advice given regarding bus routes, wifi and knowledge of the city was

loved the honesty bar in the lounge

i had 2 kids with me, my mom and husband, we were treated extremely nicely and that totally makes a

i was staying there with my two kids and i always had to tell them not to touch things

no music in the kitchen could do with some light music playing while having breakfast

the room was very comfortable and with plenty of options for breakfast in the morning all home prepared by our

the possibility of early check in was very appreciated

my breakfast was included and my kids loved it

breakfast option, specially it was difficult to find something kids friendly other than muffins

was a female staff in particular that made our day evertime we saw her, she would ignolage the kids and be so

room with comfortable beds, kids slept well on sofa bed too

massive samsung tv which kids were delighted about

easy parking outside the hotel

not a big issue but wifi seemed a bit choppy.

superb breakfast. lovely room, spotlessly clean. beautiful lounge.

cute little pub in a charming village, bed was comfortable, shower was hot, everything was clean, breakfast was

very friendly and welcoming pet friendly hotel in a lovely location excelllent evening meal great atmosphere in

sudterrain room right in front of laundry packing area. a bit lacking in privacy

wifi bit funky

wifi was awful, i needed it for work purposes even thou on holiday

found the wifi very hard to log onto, signal quite poor

a bit disappointed that the wifi was down throughout the stay... what a shame!

stairs are a little steep and windy so need to be careful with little kids

i was there for 4 days with my two kids and it was perfect

the homemade breakfast was scrumptious and was halal. kids loved it and enjoyed their meal.

wifi was shocking

able to park at the front of the hotel, quadruple room was large and stylish, free wifi and bottled water

the hotel has a garden too which is lovely and great if you've got kids and you're able to grab a complementary

the breakfast was great

enjoyed a lovely day in edinburgh after enjoying a late check

the room service breakfast was odd but understandable since they are being refurbished

no wifi :(

i have stayed at many local hotels but with kids the kitchen, laundry and room sizes are perfect

the apartment was very comfortable, with a separate room for my kids to sleep in

we loved the bath toys kids could borrow from reception

the bed was rock hard. kids were fine with the sofa bed, but the actual bed was not soft.

my kids loved it

was noisy at front of hotel - designated a family room it would have been really hard to get kids to sleep with

facilities are great, we had two joint rooms for our family of four, the kids were very happy to have their own

hotel , also expensive would not stay here next time also : we had to book an extra room for the kids there,

an overnight stay to take the kids to see matilda

the staff work very hard and were very helpful, fantastic cocktails at the bar and the gym is really nice also

- the street outside (including uni kids at 3am) and the extraction fan that went off at random times on its

breakfast seemed poor for the price one pays for this hotel, with kids cereals instead of some quality ones

was rough, shower was mouldy, breakfast on both days was stone cold, staff (kids) had terrible personal hygiene

early check in possible upon availability and luggage storage on site

sadly the wifi did not work with my phone number

was terrible and very bad for ppl with kids or those not liking stairs

i had to cancel my stay since my wife and kids fell sick

were treated to the surround system until 11 finally got to sleep only to be awakened at 11:15 by kids and

breakfast & room service

very poor wifi connection

the hotel was somewhat well located except kids & drunks on corner near my room outside at night

buses & kids partying every night

bed was comfy and room service great

the room service was available 24 hours and i was able to order a bottle of prosecco to be chilling in

received early check in, a quiet, spacious room, comfortable bed, exactly what we requested for

to the wonderful selection at breakfast my kids tried new things, which is a big achievement

i felt room cold at night but kids were fine so maybe just me

him and his collegaue got the sofa bed ready for the kids

booking, centrally located, kids friendly, good and friendly staff, good arrangements for kids bed, easy access

nice big room for two kids family. good location and easy walkable distance to main locations.

room and location for taking our kids to the lion king

breakfast was great, plenty of choice and kids were happy with everything

more kids juice bottles on offer please - like fruit shoot

not an issue if your heading out but with kids we usually like to stay in hotel bar, which we couldn t do

room was still spacious even with the sofa bed pulled down for kids

the restaurant is also very good (a kids' menu would be nice)

my kids watched a bit of tv (flat screen samsung) a lot of towels for our use

- 24 hour room service was very nice as we arrived late at night and my kids were hungry

plus connecting door to next room, locked, but leaked all the noise from family with kids in next room

the breakfast was good and free for kids under

sofa bed was probably slightly too small for our two kids to share now they are getting older

room we stayed has a layout that suits for a family with kids

the sofa bed was ok-ish for kids but not very solid for adults.

free wifi overall a top budget hotel

t find the wifi codes for my grandsons ipad but it didn t really make much of a

kids ate free

pool was quiet and kids loved it

room is very comfortable even with two kids together

shower wasn't clean on arrival. kids dinner menu was a bit too sophisticated .

the swimming pool was quiet and perfect for an afternoon with the kids

spacious lounge and kitchen, comfortable bedroom but really pokey bathroom which was a bit of a shame

we didn t use the kitchen but it looked really well equipped and plenty of space to cook and eat

the kitchen and living area were very comfortable and spacious with good internet

great location and very well equipped kitchen

apartment is having room, bathroom and living room with kitchen

interesting pancake making machine, fun for kids

kids loved the pool and went in every night

there was a side where they offered options for kids and basically everything essential to cater to every

out was great so fast within 5 minutes we got our rooms that's amazing specially when you have kids with

was any toilets near the restaurant down in basement kids were really needing about peeped as it was ages away

location was fantastic, as an early thirties couple away from the kids for a rare occasion, we were able to try

we were still recuperating from our jet lag and our kids were sleeping

there is also a free laundry service if needed which is handy if you need to wash your clothes

the room had left of makeup products and rose petals from previous guests

excellent kitchen facilities, heated bathroom floor, fabulous location

i wish i could come back and stay with my son when we next visit but no kids are allowed.

the wifi was free. excellent breakfast.

parking was also a huge plus too

room service, amazing breakfast, very kind and good staff.

free secure parking at the hotel made the stay really carefree and enjoyable

we could hear the kids neighboring room. this could be from the connecting door.

the soundproofing is a bit poor. i can hear people laughing and kids running at 5 am.

beds quite small for 2 adults and 2 kids so we were glad we only stayed one night

kids was happy

due to having a stressful day so my son having a spinal operation on the royal hospital for sick kids nearby

we had a fantastic stay... me & 2 kids

had the feel of a more niche and bespoke hotel though with a friendly and helpful welcome, a nice bar open to

nothing major but the wifi was not working.

was perfect just off the royal mile, right next to the city cafe which was great for breakfast and the monkey

wifi is good fast

and the whole staff made us feel very comfortable traveling with small kids and with all the covid rules

the hotel also hosted a prom event and we were reassured that no noise would be heard but kids went to our

restaurant was fantastic and breakfast room service exceeded expectations

normally book hotels with the bar wen we go as a group, unfortunately, we were not able to have even a drink

price of room service

apartment out with the hotel (approx 3 doors down) on basement level which was excellent with kids as you felt

we were very comfortable in the apartment, my kids called it home for two days

it was our first night away from the kids in a year so it was quite disappointing not to get a long lie

)and the kitchen closed very early (well before 830/9pm) so after a full-on day out and about in edinburgh

bed and noisey room( outside noise and noise from kitchen below)

but at the balmoral they had equipped the room with kids dressing gowns, a secure step in the bathroom so the

the little touches for kids, from cookies and milk, a soft toy in the bed when we got back to the hotel at

and there is no place for families to sit and have a drink bar was too busy and we got told the kids couldn

with your luggage, to welcome notes, night time turn downs, heated towels,milk & cookies for the kids

there were nice touches offered daily - cookies and milk for kids, slippers and turn down service for adults,

as a person travelling with two kids , the amount of tissue wasn t enough

we used the rooftop bar too which had wonderful views

the staff could not have been more welcoming or kind - from helping with luggage, check in, room service, drinks

had trouble with the w hotel wifi

gym facilities should be provided as part of the hotel s facilities and not as an additional

overall, i totally enjoyed my stay and will be back again with my kids

wifi was patchy and kept dropping, so that it was difficult to connect reliably even to basic

see the lion king, and the quality of the accommodation, ambience of the room and hotel, reliable wifi, cleanliness

some spottiness with the wifi but it met our needs.

the bar was still open when we returned from our evening out, good collection of drinks

food options was limited for the kids but think restrictions due to covid and feels was nice

unpleasant odour in room & minibar would be better placed at a kids party.

a plug socket hanging off the wall which electricians came to fix, we were given a drink in the bar as an apology

bigger room service menu

breakfast excellent great choice. location couldn t be better