arrived on saturday and there was a wedding on, kids screaming on the stairs near our door for 3 hours until 1

wifi didn t work and restaurant ladybird for meals is 7:45pm

good location free parking nice breakfast room good

brilliant staff good breakfast brilliant room's free parking nice location

is a very nice accommodation in a good location close to local amenities with free parking

they were great with the kids

all the staff were lovely and so helpful! they were really great and patient with our kids too.

with large sized bedrooms, and options for single rooms for kids who are too old to share

breakfast for kids under 12 is not free

pool, jacuzzi and sauna were included which was such a great relaxation, kids can visit the pool as well 9am-

good for families with kids as there is no activities for kids in the hotel or near hotel

if you have kids, book for at least 2 nights to explore the grounds

had our kids been with us they would have loved seeing all these animals

wifi in the room was intermittent.

there was no info pack in the room regarding wifi or room service and organising a menu and subsequent snack

place where you eat melville inn the selection of foods if you have kids there isn't great small dislike as this

any noise insulation, kids upstairs were jumping and our bed was shaking breakfast is ala carte and you ge to

plenty of space in the room for 4 of us (2 adults and 2 kids, 11 & 8)

room was very spacious even with the extra bed down for the kids

sofa bed for our kids to share wasn t the best solution

the castle also has a beautiful backyard for kids to run around and take

although the bunk beds in the room were exciting for the kids, it was a bit dangerous for our 3 year old who

told we couldn t order room service due to wedding because as they didn t have the staff

do not use the name of the hotel as your point of interest in the gps because there is a golf course by the

parking

hotel is very pet friendly and the staff are particularly attentive

on one side the views extend to the a golf course, to the field which hosts the bull cows and the stunning old

great mini bar snacks plus biscuits & cakes in our room wuth a great coffee machine

could do with at least a small spa area.

excellent breakfast. staff really helpful. furnishings vey impressive.

breakfast superb, choice of menu was good

breakfast was everything you could want

only teeny tiny problem was the extremely weak wifi in most of the room

beds was really comfy :) breakfast was tasty with home baking specials, choice of continental breakfast and

very clean, had someone at the hotel for arrival and a bar after a long journey.

the kids games and scooters were a nice touch too

there's a shop on site which is handy and the kids enjoyed the arcade

poor wifi signal and tv reception was not good at all

was no wifi

nothing to do with the caravan itself but to use the pool etc at the park had to purchase extra play pass that

recommended even for families with kids

i had my 2 kids with me(3 and 5)and the room was almost too small for them

stayed here with my partner & 3 kids, staff were really nice, room was clean & beds were comfy, wasn t too

hotel overall was great kids loved it which is a plus and one of the best beds ive ever slept

no common area to chill out in when kids in bed

we did expect some room service during our 3 night stay although it was offered in the evening of our first

plenty of parking spaces and the bed was huge it was amazing

bar in lounge full with drinks

great location, parking, breakfast was good. staff was incredibly helpful.

no laundry

i was staying there with my two kids and i always had to tell them not to touch things

i had 2 kids with me, my mom and husband, we were treated extremely nicely and that totally makes a

parking available nearby

wifi was a little slow.

i was staying there with my two kids and i always had to tell them not to touch things

comfy room with a good breakfast. the staff were all friendly.

really good food and nice breakfast

food at both dinner and breakfast was delicious

wifi ceased to work in the friday evening just after we arrived

the food was outstanding, best breakfast ever, by far, great choice, and local fresh produce

dinner menu could have better selection including kids

kids running the hall until 2:30 a

great location if you have kids starting at the university

cleanliness and size of the rooms, quality of the food, friendly staff, early check in and free parking

breakfast was nice, free wifi in the room, very good

i was there for 4 days with my two kids and it was perfect

the homemade breakfast was scrumptious and was halal. kids loved it and enjoyed their meal.

stairs are a little steep and windy so need to be careful with little kids

i was there for 4 days with my two kids and it was perfect

i asked for laundry (just wash and dry) and she offerred to do that for only 5 fee, which was very nice

the hotel has a garden too which is lovely and great if you've got kids and you're able to grab a complementary

the room service breakfast was odd but understandable since they are being refurbished

wifi bit iffy.

was provided as room service only as the dining room was out of action when we were

it is very clean and breakfast was good

it was a luke warm swimming pool, with kids have swimming lessons in

staff were very friendly and they were very good with interacting with the kids whilst trying to check in making

location, facilities were great and kids loved pool

bar menu could be better wasn't a lot of choice. didn't seem to be a kids menu

when you re trying to have a nice relaxing meal especially with kids around it puts a damp mood on the

also during my stay, the last two days there were kids downstairs you can hear them playing loudly

it s was like a kids packed lunch

had a wonderfully equipped room with high ceilings and fireplace (family room), lots of nice restaurants nearby

everything was super. loved the good quality coffee tea breakfast that was provided

also worth mentioning is the excellent breakfast and the kind waiting staff

the location is quiet- central enough to walk to the centre of town with 2 kids but far enough for peace and

breakfast was very expensive and kids portions were not available

the kitchen faucet was loose

real complaint it the weak wifi signal in the upper level twin rooms facing the garden

very impressive healthy, high quality breakfast from such a small kitchen, amazing!

paid quite a lot of money for family room that was huge, however two kids 9and 13 had to sleep on a tiny

the bathtub was clean and the kids loved it

), on the same floor, some distance away for our kids

the all had no common sense to help their customer with 2 small kids

ideal for families of 2 adults, 2 kids

i have stayed at many local hotels but with kids the kitchen, laundry and room sizes are perfect

kitchen area (prepping food for the day) ideal for small kids

nice communal area with games and a football table which was a hit with the kids

was nicely appointed and structured for openness or privacy when traveling with kids

location, friendly helpful staff, interiors really nicely designed, suitable for families and kids, nice clean

was rough, shower was mouldy, breakfast on both days was stone cold, staff (kids) had terrible personal hygiene

breakfast seemed poor for the price one pays for this hotel, with kids cereals instead of some quality ones

- the street outside (including uni kids at 3am) and the extraction fan that went off at random times on its

facilitated an early check in as i’d had a very early flight

very modern, small rooms, 32 mbps wifi, super duper breakfast.

the breakfast was absolutely delicious and we even got room service our first morning which we so appreciated

staff is extremely helpful, and the hotel offers a welcome laundry service at a modest price

wifi was awful, i needed it for work purposes even thou on holiday

the wifi for the tv wasn t the best but it wasn t a big problem at all.

no room service no room

buses & kids partying every night

the hotel was somewhat well located except kids & drunks on corner near my room outside at night

the air vent gave out a food smell from the kitchen

the room service was available 24 hours and i was able to order a bottle of prosecco to be chilling in

cheery place, very comfortable room with reliable wifi and ample supply of bottled water, tea/coffee, and milk

there's a huge playground for kids

my husband, two kids, and i all had beds and were able to sleep long and comfortably after flying on a red eye

the rooms were spacious and clean the kids loved having a separate room

hotel was nice and welcoming and playground for the kids open spaces and parking right next to the hotel

nice hotel with a great kids' play areas outside

if i had been travelling with very small kids, it would be helpful to know there are stairs down to the room,

window ledge and the people next door to us was extremely loud in and out banging doors all night kids banging

the code to get into the building as they were supposed to, so we arrived late at night with kids and had to

wifi a bit patchy

quite. great wifi. great lighting. comfortable bed. friendly and very helpful staff. great value

compensating, the bottles were sol or heinekin - lager for kids who do not like lager

make sure you read the small print too as kids had to pay for their breakfast despite breakfast being included

got upgraded to a club room, very big so would be easy to have another pull out bed for kids to sleep on

fixed but was quite the inconvenience due to the heat and not having phone contact with our kids due to phone

30, a group of kids were on our floor who were very noisy

to the wonderful selection at breakfast my kids tried new things, which is a big achievement

him and his collegaue got the sofa bed ready for the kids

nice big room for two kids family. good location and easy walkable distance to main locations.

had a laugh with the kids

kids wanted pancakes, but none in sight

friendly experience and our kids loved the history of the boat

great bar - the theatre of the ocean mist cocktail is a must and it's delicious too

fabulous choice of a continental breakfast.

comfortable, highly serviced cabin, delicious continental breakfast

proper milk with your tea, good wifi, responsive heat pumps made the room nice and cosy

my kids watched a bit of tv (flat screen samsung) a lot of towels for our use

the restaurant is also very good (a kids' menu would be nice)

the breakfast was good and free for kids under

- 24 hour room service was very nice as we arrived late at night and my kids were hungry

plus connecting door to next room, locked, but leaked all the noise from family with kids in next room

very specious room with play area for kids inside the room

kids loved the pool and went in every night

out was great so fast within 5 minutes we got our rooms that's amazing specially when you have kids with

we were able to reach all of the sights by foot (with 3 little kids)

they prepared two roller bed for my kids instead of using the sofa as sofa bed like most hotel do, this is

an overnight stay to take the kids to see matilda

was noisy at front of hotel - designated a family room it would have been really hard to get kids to sleep with

hotel , also expensive would not stay here next time also : we had to book an extra room for the kids there,

facilities are great, we had two joint rooms for our family of four, the kids were very happy to have their own

location, quiet place, friendly staff, comfortable room, wifi.

were treated to the surround system until 11 finally got to sleep only to be awakened at 11:15 by kids and

i had to cancel my stay since my wife and kids fell sick

was terrible and very bad for ppl with kids or those not liking stairs

was very expensive, breakfast wasn t included in the price and the wifi didn t work for most of our time

difficult to get them to connect and stay connected throughout the stay, this may be due to poor wifi connection

we had a fantastic stay... me & 2 kids

the 24hr bar was a fantastic feauture!

5 voucher if you didn't need your room cleaned every day is a great idea as can be used at the bar etc , and

e early check in etc

prices at bar a little expensive.

travelling with kids can be stressful (even more so with kids with additional needs

shower wasn't clean on arrival. kids dinner menu was a bit too sophisticated .

we live locally but come regularly to get a break from the kids and the dogs

the kids loved their stay as did we

the swimming pool was quiet and perfect for an afternoon with the kids

were great, very happy to see us and chatted to us and the kids

due to having a stressful day so my son having a spinal operation on the royal hospital for sick kids nearby

the soundproofing is a bit poor. i can hear people laughing and kids running at 5 am.

we could hear the kids neighboring room. this could be from the connecting door.

staff were superb, great with the kids

not an issue if your heading out but with kids we usually like to stay in hotel bar, which we couldn t do

more kids juice bottles on offer please - like fruit shoot

and very early in the morning we could hear the kids speaking all the time

8.50 for a kids movie on the tv

room was still spacious even with the sofa bed pulled down for kids

and the whole staff made us feel very comfortable traveling with small kids and with all the covid rules

the hotel also hosted a prom event and we were reassured that no noise would be heard but kids went to our

price of room service

location, very friendly and efficient staff, good wifi, good breakfast, and excellent room size and amenities

mini bar contained different soft drinks and chocolate

kitchen was gorgeous

the kitchen and living area were very comfortable and spacious with good internet

spacious lounge and kitchen, comfortable bedroom but really pokey bathroom which was a bit of a shame

the kitchen was well equipped and living area nice for lounging around after a long day of walking

great location and very well equipped kitchen

we were still recuperating from our jet lag and our kids were sleeping

location was fantastic, as an early thirties couple away from the kids for a rare occasion, we were able to try

centrally located , validated parking, excellent facilities, great to have access to a laundry

central location,loved the kitchen facilities,spacious room, modern,friendly staff would def stay

it has very convenient self serve laundry facilities and their taxi call button brings a cab in minutes

area was public property and he could do nothing about it we stated that there were young kids clearly up

maybe wouldn t recommend for kids/families but 100% would recommend for couples

were lovely and staff very friendly and professional, loved the little cigar room and the bar was very cozy with

staff was attentive and room service was prompt

lovely room and the bar and breakfast were also very good

sofa bed was probably slightly too small for our two kids to share now they are getting older

the sofa bed was ok-ish for kids but not very solid for adults.

room we stayed has a layout that suits for a family with kids

early check in

when we had to ask for quite an early check in they were more than accommodating and really quick at responding

there were nice touches offered daily - cookies and milk for kids, slippers and turn down service for adults,

the little touches for kids, from cookies and milk, a soft toy in the bed when we got back to the hotel at

great location, helpful staff and lovely little gestures for the kids.

and there is no place for families to sit and have a drink bar was too busy and we got told the kids couldn

putting up a kids tent in the room, a christmas stocking on the door, wrapping the phone chargers with small

love their breakfast & all day coffee & choco drink for kids

our kids got afraid and there was no any action from the hotel management to say sorry to the guests or

place to stay with family with small kids, kitchen facilities were nice

basically almost a 5 star stay accommodation for the guests with kids

immaculate i loved it , kids loved it amazing breakfast before i did the edinburgh marathon

as a person travelling with two kids , the amount of tissue wasn t enough

the customer service and the food service and the room service were impeccable

the rooms are exceptional and the staff on welcoming you in the bar and restaurant staff were

didn't like the price of booking the spa

great facilities esp the gym equipment

it was our first night away from the kids in a year so it was quite disappointing not to get a long lie

apartment out with the hotel (approx 3 doors down) on basement level which was excellent with kids as you felt

we were very comfortable in the apartment, my kids called it home for two days

bed and noisey room( outside noise and noise from kitchen below)

some family must have lived there before as you can tell from the kitchen and laundry room that it was someone

unpleasant odour in room & minibar would be better placed at a kids party.

food options was limited for the kids but think restrictions due to covid and feels was nice

directly across from waverley train station and breakfast was included

the room was a good size comfortable bed . free wifi the staff were friendly and helpful

came back tired one day and ordered room service, everything was delicious

the breakfast was superb

the penthouse bar and breakfast room is lovely and the staff were very friendly and welcoming

wifi is extremely patchy

only complaint at all was the wifi service; it was either not working or extremely slow

wifi connection was a bit inconsistent, sometimes i switched to my phone hotspot to get internet

there is a common laundry room with a washing machine and a dryer

wifi was very good and pressure in the shower was great, beautiful kitchen/ bathroom/ sheets/

small thing is that we had to call to ask the wifi code, but realised that we had just missed it in our guide

the mixture of buffet and kitchen orders was a great idea

restaurant and room service

we had breakfast room service on our final day and we loved it

of response in getting laundry done

of service, security breaches, no sound proofing in rooms, slack laundry service, dismal breakfast buffet

overall, i totally enjoyed my stay and will be back again with my kids

the bar was gorgeous and well stocked

easy to walk to from waverley station good bar on ground floor to have

wifi was a bit weak and a bit slow one day though speed was okay most of my stay.

prefect with a bar in the hotel

v friendly staff, great location, good food, great gym, good recommendations

room was beautiful and the gym super

when we checked out for services, e,g service at breakfast and we had already paid for breakfast; room service

absolutely loved the hotel, the food, the service, the rooms, the ghd hairdryers, the gym

lovely gym

pull out bed used by parents so kids could sleep im the room away from the rear

there was a crib in the room which we didn t ask for and we had also mentioned the age of our kids

stairs are very steep and you may struggle with heavy suitcases or kids

and just enough space for our family of 4 with 2 kids around 9 years old

great historic location kids loved it had a lovely chilled weekend a real sense of the past

the room was loud, due to traffic noise (plus the kids out late, whooping for some unknown reason;')

to be noted, this hotel is not convenient for couples with very young kids, seniors or handicapped people

then you had the noise off the street all night long off people shouting,screaming, kids with boom box music

only one mocktail for kids maybe add more

nice to have the bar with the view on the premises when i just wanted to stay in and relax

notice and our velux windows opened wide straight onto sloping roof - would be an issue with kids or vulnerable

great location. very comfortable. friendly staff. great breakfast. good wifi. great price.

helpful staff, required an early check in which was accommodated at short notice, lovely basement room, excellent

breakfast was brilliant, good choice of cooked/cereal/ continental , included in room deal - really

wifi is only available in public place which is the reception and the dining hall

location was amazing stuff was very friendly room was very comfortable good for family with kids

room service at night and the sandwich was made with stale bread

location of this hotel is excellent as was the wifi

excellent wifi throughout; good tea & coffee making facilities; comfortable bed & pillows!

wifi is good quality