the wifi wasn t working for half of my stay

to hang clothes in the room and the tv channels were not set up, but the young lady behind the bar solved the

staff were very friendly loads of parking spaces amazingly powerful shower close to edinburgh and newcraighall

location, easy parking, brilliant wifi connection in room, and no password required

really good food and nice breakfast

any noise insulation, kids upstairs were jumping and our bed was shaking breakfast is ala carte and you ge to

sofa bed less comfy for an adult but great for kids

noisy from footsteps upstairs..floor not insulated well enough ..young kids struggled to settle

place where you eat melville inn the selection of foods if you have kids there isn't great small dislike as this

loved the pub next door as after a long journey with kids we could take a couple of drinks back to the room

although the bunk beds in the room were exciting for the kids, it was a bit dangerous for our 3 year old who

the castle also has a beautiful backyard for kids to run around and take

the bar open around the clock is a nice plus for the driver who has refrained drinking and would like a

it offers a lot of good parking

the hotel wifi was ok

if you have kids, book for at least 2 nights to explore the grounds

good for families with kids as there is no activities for kids in the hotel or near hotel

had our kids been with us they would have loved seeing all these animals

location near the train station in wallyford (10mins away and free parking ) and then only 10 mins into city

room service also available

hotel was nice and welcoming and playground for the kids open spaces and parking right next to the hotel

my husband, two kids, and i all had beds and were able to sleep long and comfortably after flying on a red eye

there's a huge playground for kids

nice hotel with a great kids' play areas outside

the rooms were spacious and clean the kids loved having a separate room

arrived on saturday and there was a wedding on, kids screaming on the stairs near our door for 3 hours until 1

the property had a good location, free parking and very attentive staff

brilliant staff good breakfast brilliant room's free parking nice location

l was greeted at first by the bar manager ewan who helped make my stay very comfortable

on site parking was very

pool, jacuzzi and sauna were included which was such a great relaxation, kids can visit the pool as well 9am-

with large sized bedrooms, and options for single rooms for kids who are too old to share

2x x adults & 2 x kids, can't wait to return amazing staff to ask for anything needed

they were great with the kids

value kids breakfast took into account that small kids don't eat much.

we supped to check-out around 8:00am the internet was blocked and hot water switch-off i and my kids found this

recommended even for families with kids

stayed a couple of times, once with two kids visiting family nearby at really short notice, and at the price

i had my 2 kids with me(3 and 5)and the room was almost too small for them

no common area to chill out in when kids in bed

nice parking space

wifi kept dropping out but not a great surprise given the age of the building.

parking space at the back of the hotel, easy to reach the hotel coming from the highway, excellent

loved the honesty bar in the lounge

no laundry

i was staying there with my two kids and i always had to tell them not to touch things

i had 2 kids with me, my mom and husband, we were treated extremely nicely and that totally makes a

parking allowed directly outside front house at weekend

the breakfast was delicious; they offer meat-free sausages and haggis, nothing was too much trouble

room was beautiful and very clean, breakfast was served on demand and had many options, including cooked breakfast

the breakfast and high tea were sublime

everybody was lovely to our little dog and we had breakfast in the drawing room with her every morning

great mini bar snacks plus biscuits & cakes in our room wuth a great coffee machine

hotel is very pet friendly and the staff are particularly attentive

beautiful breakfast table. we only like a simple breakfast which is what we had.

stairs are a little steep and windy so need to be careful with little kids

i was there for 4 days with my two kids and it was perfect

the homemade breakfast was scrumptious and was halal. kids loved it and enjoyed their meal.

the homemade breakfast was scrumptious and was halal. kids loved it and enjoyed their meal.

able to park at the front of the hotel, quadruple room was large and stylish, free wifi and bottled water

to feel very welcome by the friendly owner, the room was well appointed and very comfortable, the breakfast was

home cooked breakfast to order

the hosts were very helpful to us with an early check in, late check out, luggage storage and breakfast in the

wifi

the hosts were very helpful to us with an early check in, late check out, luggage storage and breakfast in the

kids running the hall until 2:30 a

dinner menu could have better selection including kids

great location if you have kids starting at the university

shame the ev chargers are no longer free! at least a reasonable price.

of the ev chargers seemed to work except the single tesla charger which was fortunately free

the hotel has a garden too which is lovely and great if you've got kids and you're able to grab a complementary

the wifi was not good for a property of this standard and price

don't feel the need for tidying the room service everyday, but at least the bin could have been emptied (we

this visit the wifi was poor and intermittent in service

would have liked the bar to have been open, but it was being refurbished.

- the street outside (including uni kids at 3am) and the extraction fan that went off at random times on its

breakfast seemed poor for the price one pays for this hotel, with kids cereals instead of some quality ones

was rough, shower was mouldy, breakfast on both days was stone cold, staff (kids) had terrible personal hygiene

wifi is extremely good for a hotel and great view from 4th floor

noise at 6o'clock both mornings was horrendous lorries collecting laundry or delivering couldn't have made

the hotel was somewhat well located except kids & drunks on corner near my room outside at night

buses & kids partying every night

everything was great. location, cleanliness and wifi

the room service was available 24 hours and i was able to order a bottle of prosecco to be chilling in

the in-room wifi was extremely fast and reliable, and the flat screen tv had plenty of options

bar menu could be better wasn't a lot of choice. didn't seem to be a kids menu

room with a king size bed and an extra sofa bed overlooking the side street and a school, kids' chattering as

had a very nice 2 night stay with hubby and two kids

staff were very friendly and they were very good with interacting with the kids whilst trying to check in making

spa was poor barely any facilities and pool full of kids having swimming lessons

love their breakfast & all day coffee & choco drink for kids

comfortable room, kitchen with everything for making simple food, especially when traveling with kids

our kids got afraid and there was no any action from the hotel management to say sorry to the guests or

place to stay with family with small kids, kitchen facilities were nice

immaculate i loved it , kids loved it amazing breakfast before i did the edinburgh marathon

kids wanted pancakes, but none in sight

booking, centrally located, kids friendly, good and friendly staff, good arrangements for kids bed, easy access

had a laugh with the kids

nice big room for two kids family. good location and easy walkable distance to main locations.

to the wonderful selection at breakfast my kids tried new things, which is a big achievement

we loved the bath toys kids could borrow from reception

the bed was rock hard. kids were fine with the sofa bed, but the actual bed was not soft.

location, friendly helpful staff, interiors really nicely designed, suitable for families and kids, nice clean

kitchen area (prepping food for the day) ideal for small kids

was nicely appointed and structured for openness or privacy when traveling with kids

maybe wouldn t recommend for kids/families but 100% would recommend for couples

area was public property and he could do nothing about it we stated that there were young kids clearly up

superb level of service - nothing too much trouble - all night room service available

were lovely and staff very friendly and professional, loved the little cigar room and the bar was very cozy with

deluxe room.was amazing, the bar area is also really nice and relaxing. breakfast was very good

girl took to sick kids hospital , then because of snow the trains and buses were all cancelled and no taxis for

the ********* in the room next to us allowed their kids to use the shower like a waterpark and they were

room service breakfast was good with some very tasty options

the guest wifi in the rooms is really not great and was cutting out constantly.

rooms quiet, even when bar and restaurant hectic

it was very good the family room was so big good. kids loved it.

out was great so fast within 5 minutes we got our rooms that's amazing specially when you have kids with

kids loved the pool and went in every night

there was a side where they offered options for kids and basically everything essential to cater to every

interesting pancake making machine, fun for kids

we had a fantastic stay... me & 2 kids

staff, fast wifi, bed was the comfiest i've ever slept in, and the room was bright, spacious and airy

great location for royal mile, comfy bed, late check out and friendly staff. clean room.

only thing was no toilets in bar area

e early check in etc

also during my stay, the last two days there were kids downstairs you can hear them playing loudly

it s was like a kids packed lunch

had a wonderfully equipped room with high ceilings and fireplace (family room), lots of nice restaurants nearby

lack of room service

beautiful accommodation very clean and friendly staff plenty of selection for breakfast

my kids watched a bit of tv (flat screen samsung) a lot of towels for our use

plus connecting door to next room, locked, but leaked all the noise from family with kids in next room

the restaurant in the evening was run by a group of young kids that just wanted to clown around

- 24 hour room service was very nice as we arrived late at night and my kids were hungry

the restaurant is also very good (a kids' menu would be nice)

beds quite small for 2 adults and 2 kids so we were glad we only stayed one night

recommend family trip with 2 kids. it has two queen beds covering 4 persons.

the soundproofing is a bit poor. i can hear people laughing and kids running at 5 am.

amazing location awesome staff loved the place should have pools and more facilities for kids

were great, very happy to see us and chatted to us and the kids

small thing is that we had to call to ask the wifi code, but realised that we had just missed it in our guide

there is a common laundry room with a washing machine and a dryer

wifi was very good and pressure in the shower was great, beautiful kitchen/ bathroom/ sheets/

breakfast was very expensive and kids portions were not available

the location is quiet- central enough to walk to the centre of town with 2 kids but far enough for peace and

as for breakfast, the kitchen opened at 8am for hot meal (omelettes, etc

location and had a kitchen large bathroom

quick and excellent laundry service

wonderful as well :) room was perfect everything you needed and more, very clean bed was comfy, room service

only truly pet friendly hotel in edinburgh

good vibe, super modern and clean, good quality equipment in the gym, superb location very nice

room design and space are amazing, very clean , the gym 100/10 , staff super friendly

no swimming pool in case you need one but a decent gym on the 3rd floor

the hotel also hosted a prom event and we were reassured that no noise would be heard but kids went to our

and the whole staff made us feel very comfortable traveling with small kids and with all the covid rules

the hotel seemed very busy , we ordered room service & couldn t get through but when i phoned the reception

normally book hotels with the bar wen we go as a group, unfortunately, we were not able to have even a drink

no wifi in our room. get it all thru hotel, walk in our room no connection.

the bathtub was clean and the kids loved it

), on the same floor, some distance away for our kids

my details to give a free membership when i was strssed about not having a room yet and 2 sleepy kids

the all had no common sense to help their customer with 2 small kids

ideal for families of 2 adults, 2 kids

location was amazing stuff was very friendly room was very comfortable good for family with kids

nice amenities and wifi

location of this hotel is excellent as was the wifi

gave us more hangers and towels on request - welcome map, wine and orientation appreciated and an early check

wifi was free and fast enough for my purpose, very large screen tv, clean, well furnished room,

- loved the pool it was open 7am until 10pm and no restricted times for kids

fantastic location and very user friendly. pool for the kids, fun bar, great breakfast!!

kids loved the swimming pool

my kids love waffles for breakfast, delicious ud83eudd24

pool was a nice treat and kept the kids occupied.

for brekfast was limited, but the 'kids go free' when adults have brekfast is a good deal

if you want to do some serious exercise but if you're like us and just need a pool suitable for kids to enjoy

my kids were a little bummed

enjoyed the pool and free kids breakfasts

we traveled as a family and the hotel was very welcoming to kids

wifi connection was a bit inconsistent, sometimes i switched to my phone hotspot to get internet

wifi was between 3 and 7 mbs, both download and upload

the wifi couldve been stronger and our wirless screen mirroring didnt work in our room (209).

the penthouse bar and breakfast room is lovely and the staff were very friendly and welcoming

everything you needed was there, comfy bed and close to the city centre, lovely view of city from bar and

stairs are very steep and you may struggle with heavy suitcases or kids

kids loved them and we had no issues with them whatsoever

old and it took a little longer than we thought to get to the floor:) i would recommend if your kids don t

there was a crib in the room which we didn t ask for and we had also mentioned the age of our kids

hopefully we will be back one day with our younger kids

kids ate free

pool was quiet and kids loved it

the kids loved their stay as did we

the swimming pool was quiet and perfect for an afternoon with the kids

dinner was very good and the free dinner for kids was a nice unexpected bonus

temperature must be very close to boiling on the hot tap with no warning sign - just thankful my kids werent

my kids room in the 2nd floor was very nice

they kept toys for kids as well because they know we are travelling with a

chemical spray use for cleaning was left on top sink in the toilet, completely unsafe for kids

bathroom could be cleaner. the tv didn t pick up any kids channels

great location and very well equipped kitchen

spacious lounge and kitchen, comfortable bedroom but really pokey bathroom which was a bit of a shame

appealing, comfortable layout, with well equipped kitchen

good wifi, bed, heat

the kitchen and living area were very comfortable and spacious with good internet

the little touches for kids, from cookies and milk, a soft toy in the bed when we got back to the hotel at

putting up a kids tent in the room, a christmas stocking on the door, wrapping the phone chargers with small

but at the balmoral they had equipped the room with kids dressing gowns, a secure step in the bathroom so the

there were nice touches offered daily - cookies and milk for kids, slippers and turn down service for adults,

and there is no place for families to sit and have a drink bar was too busy and we got told the kids couldn

laundry service

a bit disappointed that the wifi was down throughout the stay... what a shame!

anything i didn't like, i do miss having bottled water in hotel rooms, however the bar staff were more than

wifi connection was great when it connected, but it was a tad spotty

found the wifi very hard to log onto, signal quite poor

location was fantastic, as an early thirties couple away from the kids for a rare occasion, we were able to try

we were still recuperating from our jet lag and our kids were sleeping

was great to have a laundry room to use for free as a guest but oof, that needed a good clean which we did with

on site, secure wifi, lovely views over city to arthur s seat, quiet, excellent shower, comfortable bed and

arrival the receptionist was super friendly and we were able to get an early check in

food options was limited for the kids but think restrictions due to covid and feels was nice

unpleasant odour in room & minibar would be better placed at a kids party.

bigger room service menu

hotel clean staff helpful and friendly,breakfast first class location fab ,highly recommend

the bar & restaurant area were beautiful & breakfast was fantastic

was terrible and very bad for ppl with kids or those not liking stairs

i had to cancel my stay since my wife and kids fell sick

were treated to the surround system until 11 finally got to sleep only to be awakened at 11:15 by kids and

was very expensive, breakfast wasn t included in the price and the wifi didn t work for most of our time

early check in, smart room, lovely bar and breakfast room

an overnight stay to take the kids to see matilda

hotel , also expensive would not stay here next time also : we had to book an extra room for the kids there,

facilities are great, we had two joint rooms for our family of four, the kids were very happy to have their own

was noisy at front of hotel - designated a family room it would have been really hard to get kids to sleep with

excellent venue and very professional staff who facilitated an early check in - comfy room,

the room was loud, due to traffic noise (plus the kids out late, whooping for some unknown reason;')

then you had the noise off the street all night long off people shouting,screaming, kids with boom box music

only one mocktail for kids maybe add more

to be noted, this hotel is not convenient for couples with very young kids, seniors or handicapped people

in the morning was not impressed to have to step over laundry outside the room door

the bar was nice, and we used it a few times after struggling to get into a few pubs with the kids (even during

convenient location, great for kids. room was very spacious.

the king room exceeded our expectations and we were very happy in it with our two little kids, comfortable,

made getting settled down and putting all kids to bed in the evenings a little bit challenging

the room was very long and thin and there wasn't enough storage space for 2 adults and 2 kids

as a person travelling with two kids , the amount of tissue wasn t enough

great gym

bar with views of castle were stunning

gym facilities should be provided as part of the hotel s facilities and not as an additional

the rooms are exceptional and the staff on welcoming you in the bar and restaurant staff were

8.50 for a kids movie on the tv

not an issue if your heading out but with kids we usually like to stay in hotel bar, which we couldn t do

room and location for taking our kids to the lion king

and very early in the morning we could hear the kids speaking all the time

the kids loved the fact that there is a children channel on tv

there is a lovely park across the road with a playground if you have young kids

-soundproofing not great- i coudl hear kids next door until late

i travelled with kids, and i had to park a little far, then brought many luggage to hotel many times

my kids had to share double bed,needs two single

breakfast excellent. good choice. helpful staff.

time visiting and still yet to get a spa appointment despite numerous requests up to 6 weeks in

good gym

a must do is the rooftop bar overlooking the square with views across the forth

have a gorgeous spa and gym area however the infra red light sauna is disappointing - it is tepid at best

perfectly equipped gym