Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
we wanted to stay in the hacienda, but our rooms were outside the property in the golf club nearby
rooms look like a 1970s condo in florida- very tired, lousy sheets, sparse kitchen, limited hot
hacienda had different things to do; horse riding, pinpong, little football, tennis, sqash and a pool the rooms
pool was too far from rooms, water was not warm, there were not many chairs to sit and hard to find
we wanted to have access to the facilities of the hotel like the restaurant and the pool, but we were too far
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Avaialable Crib
attentive (did not even care to help us with our bags even though we came with three small kids and there was
there was a kitchen, for guests, with coffee and tea
parking is available on the hotel premises, but it is very small
it looked on the picture - for example, what looked like a nice little garden actually served as parking lot
booked the hotel since it said there was a spa at the facilities, however when getting to the hotel we were
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
location, secure parking
nice staff and secure parking. good location close to the main square.
the beds are very comfortable, the room service is exceptional, and the central garden is very charming
good breakfast, convenient location and parking. authentic building.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Kiddie Pool
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
they have a climatized pool
great room, comfortable bed, very nice gym and pool.
staff does not speak english very well, water filters in the gym cooler were dirty.
great room, comfortable bed, very nice gym and pool.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
the view, cleanest and great service at pool and front desk
breakfast was amazing as well, and i appreciated the fact that they let me do a late checkout
i used the pool, sauna, and the spa parlor
i used the pool, sauna, and the spa parlor
temperature wasn't warm enough and, other than breakfast, lunch options could have been tastier but i know i'll
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant
the amenities in the room are good, bed comfortable, wifi, fast and reliable
refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in
wifi not so good.
wifi password didn t work
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
parking is on natural soil and got muddy after the rain that day
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
it would suddenly spit water out, it was quite frightening for the kids
neighbors while being intimate and talking in addition to hearing everything from the yard where kids play and
the little kids park and the open outdoor space.
location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the
additionally: they parking my car and taking my car keys all the time
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was okay, but didn t like that they said the 2 kids with me would cost 50 pesos extra each child
delicious breakfast, spacious room with extra bed / crib for free
perfect service, valet-parking good breakfast very friendly staff
breakfast- food and service fantastic
very good wifi
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the wifi was not stable
it has the best wifi of all the local hotels
good location near centre but quiet with own parking
parking
very good wifi too
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
no gym available, pool in reparation process a cheto in my room, no wc paper at my room
the parking lot is on the back of the hotel and no one helps you with your baggage
location was excellent. excellent breakfast. will definitely book this hotel again
clean, great location, excellent breakfast
the bar with the blue velvet comfy chairs
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff was friendly dinner area was good to work indoor parking was good
location parking
breakfast is acceptable, but i suggest you ask if you prefer to have breakfast, even if you pay the
the staff is friendly and the hotel has its own parking space.
breakfast is served late (9:00 am), and dinner stops early (7:00 pm).
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast could be better and more variety for kids like pan cakes or
a great value with nice rooms with kitchen.
my older son loves the small gym and i appreciate the spacious laundry room
the breakfast was amazing, the room was perfect!
most ridulously expensive pet fee we've ever experienced in mexico $950 mxn per day.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the wifi was also very unstable and unusable for most of the day
attentive staff, parking available, walking distance to zocalo.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
gym machines to old
the pool had longer hours so i could site see during the day and swim at night/early morning
sadly the mini bar was not equipped for a late check in like mine very sad.
great facilities that include a nice gym, pool, spa, restaurant, and more
the pool area was not clean and overcrowded
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
pools are too small one is closed. pool which is opend, water too cold so couldn't swim
nice terace near the pool
hotel and grounds, nice swimming pool
the wifi cost
wifi not included
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was absolutely fantastic
breakfast price was a little too expensive
breakfast buffet had a lot of great options, comfortable and clean beds.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
staff is very friendly, reasonable breakfast
the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down
our room service tray sat outside our door for hours
great breakfast and service
and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
staff from kitchen / restaurant were amazing, they remembered my preferences for my everyday breakfast and
the gym is very well equipped and has everything you need to make a 2 hours exercise routine
locked parking area and enough parking
new building, great restaurant and gym
parking was super uncomfortable
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
small kids look foward to the pool and the pool area was not an area where kids can splash around and be
the beds are comfortable and the rooftop pool was great for the kids
on a complete refurbished historical cathedral building with outstanding facilities (rooftop pool and bar, indoor
great breakfast, elegant rooms ans facilities, great service
in puebla that we only had one meal in the restaurant downstairs (as opposed to the one by the pool), and that
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there is no rooms service or a kitchen available
the breakfast was very average to be in mexico.
we also chose this hotel for the parking opportunity on the premises of the hotel that was free of charge
breakfast is average but otherwise all good.
great wifi speed
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
loved the design, the carefulness, the products in the room, the jacuzzi and the pool in the rooftop, the
for example they say they have 24 hours room service and
the items in the mini bar seemed to be really old already
breakfast was marvelous
service after the weekend its very slow on breakfast take much longer to bring the coffee but the people there
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the hot breakfast food had ham or bacon on it
breakfast can get improved, they serve always the same everyday, and we do not like the cardboard
the breakfast choices were very few and there could have been more
very crowded & busy the area in which the hotel was. very hard to get into the hotel parking
maybe need to have a variety of breakfast
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
wifi wasn t great, and location is bit far out
breakfast was good and plenty of choice and the coffee was available 24/7
the breakfast service, not enough, bad quality
great price and free breakfast is a plus
great breakfast! friendly and helpful staff.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
parking they would not be responsible for tha car during the night the car was parked in their
utensils at breakfast
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
is good but does not include any hot chocolate for the kids, which does not make sense
i could hear everything going on outside my room, especially when people were talking and kids were running
in the 1st floor, next to an open space with chairs, and 7am in the morning we were able to hear kids running
bathroom very slippery. no safety bar to grab and prevent a fall.
- parking on the spot - super friendly staff
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the wifi is not very stable
poor wifi
the wifi is stable enough but sometimes was cutting during calls (we were working from the hotel)
although each room had its own wifi connection, the one in our room was sporadic, so we had to use a different
would have preferred more reliable and secure wifi, and i found the cafe convenient and delicious but a bit
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
cool hipster bar down the road and really close to the artesan
the wifi was very unstable.
bed and pillows uncomfortable to sleep. no room service and breakfast is always the same
the terrace was nice but is shared for venues/events so there was a party when i was up there, gym area is also
wifi is a bit weak
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
room is clean. wifi is excellent.
wifi in rooms, and very thin walls, you can here everything
room service food was amazing at a reasonable prize, the decorations are gorgeous and interesting
the check out the receptionist accused us of eating beer and cookies from the mini bar we didn't even know
the wifi was mediocre and i could not use it on my ipad
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
only thing was that there were noisy kids at the rooftop pool sometimes but this just depends on your luck
s the third time we come back to this hotel and the kids are loving it
neighbour was yelling at her kids with their room door open for the days that they were
with all the rooms opening to the main courtyard of the building that had a creche, we could hear kids shouting
kids were very happy to explore the hotel and look around for the art pieces
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also the pool on the 4th floor was not usable and very small
there wasnt a kettle in my room to make tea. room service tea was a bit expensive.
no options for making a tea/coffee - has to be ordered as room service
liked - location, the apartment, the breakfast, the architecture of the hotel dislike - the gym
the wifi is very spotty.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
there is a really good breakfast service and they have a good entertainer at the terrace bar on fridays
breakfast was included in the price of the room, and we loved the dining room, and returned for a
is a wonderful hotel,the breakfast was out of this world
was excellent, breakfast which was made to order was outstanding
was very cute, rooms were clean, bathroom was great; breakfast each morning was very good
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
the kids loved the pool and the overall feel of the hotel.
nice touch of having complimentary iced fruit-infused water and popcorn for kids
restaurant inside, pool ; the only thing it wasn t ready that first day which i wish i would of known before
the room's immediate floor access to the pool and dining area
on site parking
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the staff was very friendly and helpful and we loved that it was pet
wifi is great too
a terrace with a small attached gym, however, there was a terrible smell on the patio right next to the gym
comfortable bed, great wifi, and the shower was huge
very clean, nice ambiente, kind staff, super wifi, great location (cathedral, restaurants)
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
clean comfortable beds good breakfast
breakfast was good
wifi was not working for my phone, and we tried everything
not so friendly at the breakfast, breakfast also very small, the included one
has private parking but guests are not allowed to park themselves, you have to give the key to the valet and
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
it made it very hard for the kids (and us
when i had a issue in the bathroom,no help from the staff to get transportation around the city,wifi slow,room
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i like the breakfast, the clean room when you returned from a day out
although located in a mall, free parking worked flawlessly and well, i love trains and they move right on the
the parking lot.
i chose this hotel as they list breakfast being served from 6am, and i needed to be at work at 7 so
was hard and very uncomfortable, wifi was sohen it worked, breakfast selection was poor food did not seem