easy to get to & loved being able to walk to cracker barrel next door for dinner with the kids

kids in a separate (attached) room on the pull out couch with their own tv

i wish they had a taller toilet seat. when my little kids say it's low.

good variety of breakfast, kids and adults were satisfied

my kids were

pool had so many people in it and they were very rude splashing us and we had little kids with us

also pool wasn't available for the kids

too small for to many kids and adults cant enjoy the time there beds where really stained around all the edges

and the pool was nice but there was too much chlorine, my kids eyes were burning bad

pool was a good bonus for the kids and the breakfast area was nice and big which we used after breakfast to play

and location is good but there was some kids running around yelling up all night

in the hallways talking loud at like midnight yelling, laughing having their doors open for their kids to be

we love staying here! the kids love the pool and staff is very accommodating.

not at all. the breakfast was even fantastic and had many options for the kids and i!

kids running up and down halls causing noise at night

did not offer breakfast even though the website says it does, pool didn't have water in it (kids were bummed),

to move us to another room and that would have been great but we already had laid down the kids

nice big room lots of space for the kids

in only one room, so the kids slept in a cold room and the other room temperature was little hot but ok

location to airport was great, help setting up the shuttle was much appreciated

safety concern for kids

within a 5 minute walking distance along with sparetime bowling, lounge, and arcade for the kids

- this was the first and last time i use them - i hope you didn't charge me - luckily for my kids and i there

kids were very upset and discouraged

and pushing me away when i m with my two kids

very thin walls i could hear everything..souded like the kids were in my room

the whole purpose of staying overnight was so that the kids could use the pool

damn kids were loud and wasteful at breakfast

husband was waiting for me in the parking lot at around 11 pm, and the indian man at the front desk called the

parking was terrible. not enough parking. had to park at restaurant next door.

breakfast was great, rooms were comfortable, clean and quiet. excellent for traveling with kids.

wish there was a less deeper end of pool for kids

it was so nice, clean, and everyone was so extraordinarily kind to our kids & us alike

pool was cold but the kids didn't mind.

we had an issue with extremely loud kids across the hall and the front desk clerk took care of it immediately

the noise in the hallways kids running back and forth

parents letting kids handle the food spoons that's a no no

wouldn't be so bad if the kids stayed together

fault of the hotel, i was woken up very early by some folks in the next room with lots of small kids and a tv

all of the staff was extra friendly, also friendly w the kids

i had 3 people with me including kids so we used a lot of things

room was spacious for the kids to run around.

let the hotel know that we had 6 kids and at 8pm we were being told by the downstairs people to be quiet

and then i heard her in the kitchen with the door open making a comment to another worker about me asking

room was spacious for the kids to run around.

we had to order pizza from across the street and have our kids eat in the lobby while they wouldn t seat us

it seems silly, but when you have kids this can be a deal breaker

did not have breakfast at hotel due to cost, i had 2 small kids, not worth $14.99 per person

chlorine/ph in pool was very high and burned the kids eyes.

though we were a family of four (two adults and two kids), there was only enough toiletries and towels for two

the pool was empty for the kids and east access to several things

the kids were very disappointed to learn there wasn t a pool

happened to be a youth convention with 150 adolescents, and i was given a room on a floor without kids

noisy banging scared my kids

the room service menu was weak

the kids loved the pool we loved that we chosen this hotel

they also had yard games for the kids to play

breakfast ended too early

guess, it was room service but when i responded no one there

the breakfast wasn’t complimentary. would have been nice to eat for free

was woken up at 6am to kids screaming & running up and down the halls

wish pool was bigger as it was filled with kids

not good, all basic food , the swiming pool was not clean especially after it got used by alot of kids

the hotel was overun with kids that made the pool area unusable as well as the gym

i didn t like that it was so late in the night & some kids were racing up & down the halls.

not clean. property is dated. lots of kids running around unsupervised.

school kids staying there and screaming in the hallways and rooms

of kids in the pool they were screaming to the top of their lungs

kids tournament so lots of kids running / making noise . not the hotels fault

broken ice machine, one elevator wasn't working, pool was not open, bar was closed also.

and when we checked in the whole team it was for a volleyball tournament myself and a few of the kids their

great location, clean room, nice kitchen and kids loved the pool, nice eating and grilling area.

friendly accommodating staff and kids loved the pool

kids running above us all night

the pool was closed!

the pool area was great the kids had fun swimming and i was able to relax

from the bar area instead of serving paying guests and customers alike i get it they re kids bur the adults

were thin; could hear dogs and kids nearby

restaurant staff were great. my kids loved the pool

my kids enjoyed the poor

breakfast was delicious and being able to pack and go to the room comes in handy with kids who struggle to wake

kids loved the pool

the room was beautiful, clean and spacious enough for my 2 kids and i

very noisy at night, kids running up and down the hall at midnight, kids left unattended in the pool

, staff was so nice and friendly, this is my second time staying in the property i love it,my kids love it and

everything was clean the rooms were nice and presentable pool was great for small kids.

when there was six empty rooms from my room up i had to rent it that far away i asked how old the kids had to

kids with not supervision, horse play, music

the pool was overrun with kids not being supervised

i loved it and would definitely go back again with the kids

use the pool or hot tub because there was too many kids in it

we did pick a bad day since there was a bus of kids for playing sports so didn t get to use it

i brought my kids to swim for their birthday, pool and jacuzzi could've been cleaned better

she was very nice and accommodating when we needed a late check out.

good location, very nice hotel, clean nice pool

was good for our purposes and allowed some privacy between parents and kids with the separate room

we stayed with three kids and we were only able to get 1

old tv have modern amenities, netflix and videos games for kids improve on your furniture

was terrible too many room parties like 10 kids in hallway in front of my bedroom door

hotel is not in a good location and they kept the pool closed when the kids wanted to swim.

staff ignored parents in the lobby screaming at their kids running around in bathing suits because the pool is

many young kids in the pool screaming for the whole stay

specifically for pool and hot tub for kids, but was not open due to lighting issues

was our pet and not telling us anything all night and allowing us sleep in the room with 3 kids

kids running and yelling in hallway saturday night until 12am!

was awakened by kids running up and down the hall, yelling and screaming, & scuffling

had the studio with a connecting door to an entire room the size of a hotel room with a kitchen, dining for two

location was nice and the jamaican lady who worked in the kitchen was a sweet heart

loved the breakfast

the pool and free breakfast. also the security guard in the parking lot

the fire alarm going off at 1 a.m do to kids in a room smoking a lot of pot on the second floor.

old tv- included continental breakfast was lacking' little to no food available - stated it was 1 mile from

of marijuana when i went for breakfast in the morning and shower curtain was torn which permited water to go on

they didn't have breakfast or a gym

continental breakfast was extremely disappointing

stayed at simsbury house several times and it is a wonderful little inn that is convenient to my kids' school

kids sofa bed had a blow up on top of the mattress so no lumps or springs

there were also three couches cozily ringed around the fireplace, but they were occupied by guests who were

didn t really matter to me, but i don t think there s an on site pool or gym

location was great and breakfast was just right.

pool was very warm and great for the kids

i highly recommend this hotel for family with baby and kids

the only negative was that the pool was too cold for the kids.

the pool wasn t tiny so the kids loved that

was awesome the kids enjoy the waffles

choose from we were there for 2 nights, the room was very clean, the pool was so relaxing and the kids enjoyed

location, completely breakfast was good and had lots of options (my kids favorite was the make your own waffle

travelled with kids so having an extra seat would have been nice

the kids and i were asleep, but my husband was awake trying to use the bathroom when she just walked in

noisy kids

it was nice having a full size table for meals and kids homework, too

my wife paused, my kids slowly laughed and asked,

the open concept was great and the kitchen area was perfect for a short stay or even a week-long stay

plenty of parking

the tv had limited cable channels but wifi allowed us to stream tv from our phones to the tv

several doors were propped open so the kids could run from room to room

at breakfast was totally the highlight of the stay, especially for my kids

even the kids mentioned the smell right away

the only thing we didn t like was that we could hear our neighbors that had pretty loud kids.

knowing we wete thete for sports she put out breakfast 15 minutes early so kids could eat

only suggestion would be to have a kids menu in the restaurant

no kids running up and down the hallway, no slamming doors, no adults talking excessively loud

chosen bedroom did not have a fireplace in it

i also liked the wine bar restaurant attached to your hotel

cool decor, very nice gym

we booked to break up the journey for the pool and the pool was incredibly overcrowded by 30 kids plus their

there had to be 50 kids and 30 adults in pool area at all times

didn t like that it was kids in the pool with no supervision and no staff said anything about it i couldn

location was good for new years activities. pool was great for the kids. room was comfortable.

the kitchen was accomodating by making a kids pasta dish that was not on the room service menu

not very sound proof and was able to hear people running down the hall or the kids screaming in the room next

the bedding had cigarette holes all through them when i requested a non-smoking room because the smell bothers

the sheets had burn marks possibly because we were in a smoking room, but still it should have been replaced

floor, the blankets were full of lint and had a hole in them from a cigarette, a guy was in the parking lot

wifi was really hit or miss, had to sit in the front of the room to get wifi

kids jamming up the elevators all night playing games with no staff trying to control that issue

room was comfortable and pool was great for the kids.

i know we were in a room on the floor with the pool, but the kids using the pool were very noisy around the

gym was nice and clean. pool good for kids.

hotel is very nice, just not suitable for young kids

the moms and the kids went to the dr

help, but on such a busy weekend in springfield would assume they would be prepared for lots of kids in the pool

the breakfast was good, there were pancakes and my kids loved it

i had carried food for my kids that ended up going bad

what i liked the most was the room super clean, organized and the pool my kids loved it

clean, friendly, nice pool and hot tub for the kids, mall for older kids and bar for adults!

walls so think that kids in next room playing woke me at

for adult breakfast and $12 for kids was a little crazy so we skipped that and got delicious bagels nearby

bc for us it wasnt a huge deal we couldn't use it for one night without our kids, but if we were staying longer

important details when traveling with kids

our two bedroom was perfect for our family. pool/jacuzzi great for us and the kids.

restaurant menu could have had a few more simple options, like kids foods

our kids loved the pool and we all enjoyed the food at the restaurant

overall property very nice and staff great. early check in was great and smooth.

our two bedroom was perfect for our family. pool/jacuzzi great for us and the kids.

great room service

no onsite parking

room service food came barely warm

to covid procedures, you need to park in the parking garage about a block away

mini bar was well stocked with a nice variety of items

the hot tub didn't have an age limit and there were kids playing in it when i just wanted to relax none of the

it felt like home. my kids loved it.

woke up kids many times

the pool was nice but it was full of kids in the hot tub i couldn t use it, the pool itself was a little too

the pool was clean and perfect for the kids to play in

kids were partying all night and the staff wasn't very responsive in fact they knocked on my door

would have liked breakfast included with my stay but the prices were reasonable and my kids and i had a wonderful

elevator didn t work .. kids were out if control in hallways

the bar was available late enough to enjoy a cocktail while visiting with family

of parking for larger vehicles, the staff was inviting, the room had an awesome view, and the gym was nice too

the heated pool was great for the kids to help burn off energy

we had 2 adults and 2 kids

accommodation was fine, very clean. staff was very friendly. kids enjoyed the pool.

the location was perfect. clean room. the pool!!!! laundry room, great breakfast.

we were able to get early check in which we were very grateful for

horrible service probably due to staffing issues with kids back at school and the fall out from the pandemic

so no bath if you have small kids

i understand with having kids, that's why i requested a room on the first floor so we won't get a complain

perfect for a family with young kids who need big space to run around

kids had to sleep on floor in lobby till they found a

breakfast was a highlight.

a good range of breakfast options

- it was clean, they provided breakfast, and the beds are so comfortable

breakfast spread is very good.

i cooked in the room each meal, including breakfast

there was no lifeguard at the top of the slides, kids going down multiple at a time, crashing into each other

we re dirty , the plugs in the room were broken , the wifi wasn t good, no breakfast included even though

the gym was great

didn't work, ac didn't work, scary people hanging out in the parking lot, lights and electrical outlets not

pleanty of parking where you can even find an electric charging station for the car

then charged it twenty dollars anyway then the toilet constantly ran the supplies were none the kids next door

the bed had springs that were sticking out , making it uncomfortable to sleep wish there was more kids tv channels

noise of highway and kids running, laughing, screaming, slamming doors till after 11 pm

the first day we didn't even swim because my kids were afraid of all the rough housing and screaming going on

was some young kids having a party in one of the rooms but i will say that the staff resolved the

this is why i did not see it when i checked the rooms to make sure the kids had grabbed everything i immediately

my kids enjoyed the pool

not exactly a place that you want to bring your kids

clean, warm and friendly staff! breakfast was yummy!! my kids enjoyed the pool!

very friendly and accommodating; breakfast buffet had sufficient options; pool availability for kids was

roudiness of the guests next to me and the kids sprinting up and down the hall late into the night

staff accommodated our requests with courtesy and speed, even providing a pass to a nearby gym

no breakfast,small swimming pool.

location, room, late check out possible

the food bar soso

only issue was that in the morning on the weekend was no breakfast meat like bacon and the kids were mad the

had dents an the over head light was crack an pulled all the way out just wasn t happy my kids an i cleaned

they went above and beyond to be kind to me and my family, especially the kids, and were quick to respond to

breakfast was good but wish they also offered bacon and extended hours to 10 am.

parking was ample, the location is easy to get to, and there are plenty of places to eat around the

everything was clean the kids loved the pool

kids love the pool

i like best was the place period it was very beautiful, my kids and families had fun

pool was fun with the kids

everything was perfect for my kids and i.

little more flexibility for early check-in when you have kids!

the breakfast was very noisy they were kids out of control

close to my kids

breakfast was awful, loud doors slammed to close, loitering in halls and kids running around in halls all hours

the hotel is located right next to fun city trampoline park for kids

friendly staff. location and convenient stores near by. breakfast was good as well.

hotel is quiet, convenient location, staff very friendly, and the breakfast is excellent

breakfast was good.

pool smaller than expected

the location is great too as i felt safe and great parking options as well