to move us to another room and that would have been great but we already had laid down the kids

did not offer breakfast even though the website says it does, pool didn't have water in it (kids were bummed),

in only one room, so the kids slept in a cold room and the other room temperature was little hot but ok

nice big room lots of space for the kids

no wifi, disgusting pool, dirty floor, rude staff on arrival

kids were very upset and discouraged

within a 5 minute walking distance along with sparetime bowling, lounge, and arcade for the kids

safety concern for kids

and pushing me away when i m with my two kids

- this was the first and last time i use them - i hope you didn't charge me - luckily for my kids and i there

very thin walls i could hear everything..souded like the kids were in my room

the whole purpose of staying overnight was so that the kids could use the pool

damn kids were loud and wasteful at breakfast

husband was waiting for me in the parking lot at around 11 pm, and the indian man at the front desk called the

the pool area, i can't think of nothing else.

the noise in the hallways kids running back and forth

fault of the hotel, i was woken up very early by some folks in the next room with lots of small kids and a tv

all of the staff was extra friendly, also friendly w the kids

pool water was warm great for small kids. ample breakfast options.

wish pool was open kids really want to swim when we come.

i had 3 people with me including kids so we used a lot of things

room was spacious for the kids to run around.

let the hotel know that we had 6 kids and at 8pm we were being told by the downstairs people to be quiet

no elevator and parking to my room was a little bit far had to carry luggage there was nothing to carry my

yes, the breakfast

the bed linen were dirty and we had to prepare the second bed for the kids by ourselves

it was so nice, clean, and everyone was so extraordinarily kind to our kids & us alike

the kids woke up too early. lol

breakfast was great, rooms were comfortable, clean and quiet. excellent for traveling with kids.

i booked the hotel for 3 nights just to have the kids go to a pool and when i checked in was when i found out

chlorine/ph in pool was very high and burned the kids eyes.

we had to order pizza from across the street and have our kids eat in the lobby while they wouldn t seat us

couldn't sleep until 2am since there was a lot of noise because some kids were running around the

though we were a family of four (two adults and two kids), there was only enough toiletries and towels for two

it seems silly, but when you have kids this can be a deal breaker

noisy banging scared my kids

the kids were very disappointed to learn there wasn t a pool

happened to be a youth convention with 150 adolescents, and i was given a room on a floor without kids

the pool was empty for the kids and east access to several things

the early morning room service delivery man is excellent.

and location is good but there was some kids running around yelling up all night

in like the clean rooms, pool kids loved.

not at all. the breakfast was even fantastic and had many options for the kids and i!

in the hallways talking loud at like midnight yelling, laughing having their doors open for their kids to be

we love staying here! the kids love the pool and staff is very accommodating.

and the pool was nice but there was too much chlorine, my kids eyes were burning bad

also pool wasn't available for the kids

i have not tried the pool yet because at the time i went there were just too many kids hollering but they seemed

pool was a good bonus for the kids and the breakfast area was nice and big which we used after breakfast to play

the pool was very dirty and i wouldn't let the kids swim in it so they were really disappointed

i wish they had a taller toilet seat. when my little kids say it's low.

good variety of breakfast, kids and adults were satisfied

easy to get to & loved being able to walk to cracker barrel next door for dinner with the kids

we had a big group with lots of kids so everyone was very disappointed

my kids were

i didn t like that it was so late in the night & some kids were racing up & down the halls.

not good, all basic food , the swiming pool was not clean especially after it got used by alot of kids

the hotel was overun with kids that made the pool area unusable as well as the gym

wish pool was bigger as it was filled with kids

was woken up at 6am to kids screaming & running up and down the halls

the kids loved the pool we loved that we chosen this hotel

they also had yard games for the kids to play

would like to have seen more variety for breakfast

no free breakfast included and the bistro was a little expensive.

location and comfortable bed and breakfast was great.

not clean. property is dated. lots of kids running around unsupervised.

school kids staying there and screaming in the hallways and rooms

of kids in the pool they were screaming to the top of their lungs

kids tournament so lots of kids running / making noise . not the hotels fault

broken ice machine, one elevator wasn't working, pool was not open, bar was closed also.

and when we checked in the whole team it was for a volleyball tournament myself and a few of the kids their

great location, clean room, nice kitchen and kids loved the pool, nice eating and grilling area.

friendly accommodating staff and kids loved the pool

kids running above us all night

the pool was closed!

the pool area was great the kids had fun swimming and i was able to relax

from the bar area instead of serving paying guests and customers alike i get it they re kids bur the adults

were thin; could hear dogs and kids nearby

restaurant staff were great. my kids loved the pool

my kids enjoyed the poor

kids sofa bed had a blow up on top of the mattress so no lumps or springs

stayed at simsbury house several times and it is a wonderful little inn that is convenient to my kids' school

didn t really matter to me, but i don t think there s an on site pool or gym

we especially loved the 24-hour availability of tea and coffee in the fireplaced living room

beautiful property, friendly service, easy parking, clean and quiet with great rooms.

our kids loved the pool and we all enjoyed the food at the restaurant

our two bedroom was perfect for our family. pool/jacuzzi great for us and the kids.

restaurant menu could have had a few more simple options, like kids foods

the indoor pool and hot tub were fabulous

our kids loved the pool and we all enjoyed the food at the restaurant

kids with not supervision, horse play, music

i told him he needs to figure something out because i have 3 kids with me who are hungry

the pool opened at nine am but on our first day the kids arrived ready to swim at 9 only to be told they were

screaming kids, could hear every word adults said

everything was clean the rooms were nice and presentable pool was great for small kids.

there were kids in the hot tub jumping and splashing

was our pet and not telling us anything all night and allowing us sleep in the room with 3 kids

so many kids on the floor i was on running up and down the hallway from 7am to 10pm .

there was use orange juice drink in the fridge every time i try go in hot tub there was little kids in it then

kids running and yelling in hallway saturday night until 12am!

i brought my kids to swim for their birthday, pool and jacuzzi could've been cleaned better

use the pool or hot tub because there was too many kids in it

we did pick a bad day since there was a bus of kids for playing sports so didn t get to use it

the pool and jacuzzi was also perfect

easy check in, pool was warm and clean, facility was very clean,

old tv have modern amenities, netflix and videos games for kids improve on your furniture

there wasn't any channels to watch for kids

hotel is not in a good location and they kept the pool closed when the kids wanted to swim.

much for the kids to do

was terrible too many room parties like 10 kids in hallway in front of my bedroom door

at breakfast was totally the highlight of the stay, especially for my kids

several doors were propped open so the kids could run from room to room

even the kids mentioned the smell right away

the only thing we didn t like was that we could hear our neighbors that had pretty loud kids.

knowing we wete thete for sports she put out breakfast 15 minutes early so kids could eat

the room was beautiful, clean and spacious enough for my 2 kids and i

kids loved the pool

very noisy at night, kids running up and down the hall at midnight, kids left unattended in the pool

breakfast was delicious and being able to pack and go to the room comes in handy with kids who struggle to wake

, staff was so nice and friendly, this is my second time staying in the property i love it,my kids love it and

only suggestion would be to have a kids menu in the restaurant

no kids running up and down the hallway, no slamming doors, no adults talking excessively loud

they didn't give us one of the king deluxe rooms with fireplace

great location, friendly staff, nice gym

lovely bar with great jazz band on sat night

was awakened by kids running up and down the hall, yelling and screaming, & scuffling

the lady that did the breakfast ( sandra) she was the nicest and most pleasant person, also your front desk

connecting to wifi was difficult; it took many attempts

loved the breakfast

location, although this is next to the motorway no hustle or noise from it, adequate parking, clean room, nice

i highly recommend this hotel for family with baby and kids

pool was very warm and great for the kids

they offer snacks and water bottles to take up to your room, my tired kids loved this

older kids playing football without supervision while the little ones were trying to enjoy them selves

the kids enjoyed the pool so much

the fire alarm going off at 1 a.m do to kids in a room smoking a lot of pot on the second floor.

more breakfast choices. soy milk for non milk drinker,

they didn't have breakfast or a gym

continental breakfast was extremely disappointing

of marijuana when i went for breakfast in the morning and shower curtain was torn which permited water to go on

there had to be 50 kids and 30 adults in pool area at all times

location was good for new years activities. pool was great for the kids. room was comfortable.

food options were too highend if traveling with kids

didn t like that it was kids in the pool with no supervision and no staff said anything about it i couldn

the kitchen was accomodating by making a kids pasta dish that was not on the room service menu

i understand with having kids, that's why i requested a room on the first floor so we won't get a complain

kids had to sleep on floor in lobby till they found a

a step stool in bathroom for little kids

we especially enjoyed the bar area with the pool table where my kids had a lot of fun

the game room was a nice opportunity for the kids to play and unwind

it was also set right on the parking lot, not very pretty or relaxing

let s move on to the pool and hot tub

was very disappointed that the breakfast was not served by 8am

- it was clean, they provided breakfast, and the beds are so comfortable

the room design was good with a small kitchen and a sofa bed

not very sound proof and was able to hear people running down the hall or the kids screaming in the room next

bathroom sink didn't drain. noise from the parking lot woke me up repeatedly.

wifi was really hit or miss, had to sit in the front of the room to get wifi

also, the wifi was horrible

floor, the blankets were full of lint and had a hole in them from a cigarette, a guy was in the parking lot

it was nice having a full size table for meals and kids homework, too

my wife paused, my kids slowly laughed and asked,

the tv had limited cable channels but wifi allowed us to stream tv from our phones to the tv

didn't notice til the day we left but there's a burner in the kitchen cabinets if you wanted to cook something

situated in the back of a parking lot, some pieces of food on the couch (from prior renter

location, breakfast, room

no onsite parking

the gym is a bit too small.

the location, the room, the decor, the breakfast - all beautiful

parking is 2 blocks away, also spa was unavailable, they don t pick up the phone....

i know its summer but it wasnt outside and the air on and the pool so cool i was freezing but the kids didnt

luckily we have kids so i was able to wipe a lot with baby wipes

noisy kids

location, completely breakfast was good and had lots of options (my kids favorite was the make your own waffle

the kids and i were asleep, but my husband was awake trying to use the bathroom when she just walked in

room was comfortable and pool was great for the kids.

indoor pool they don't promote that it's not heated and very cold, too cold to swim in with young kids

i know we were in a room on the floor with the pool, but the kids using the pool were very noisy around the

gym was nice and clean. pool good for kids.

hotel is very nice, just not suitable for young kids

important details when traveling with kids

bc for us it wasnt a huge deal we couldn't use it for one night without our kids, but if we were staying longer

walls so think that kids in next room playing woke me at

for adult breakfast and $12 for kids was a little crazy so we skipped that and got delicious bagels nearby

clean, friendly, nice pool and hot tub for the kids, mall for older kids and bar for adults!

what i liked the most was the room super clean, organized and the pool my kids loved it

in without speaking to us and interrupting the call, which was weird, especially as we were with kids, wet from

help, but on such a busy weekend in springfield would assume they would be prepared for lots of kids in the pool

kids loved the pool

the breakfast was good, there were pancakes and my kids loved it

the pool was clean and perfect for the kids to play in

pool needed to be vacuumed, but the kids didn't care and had a great time

it felt like home. my kids loved it.

sound like kids being obnoxious and furniture

there is a kitchenette and that was very helpful. pool and spa was fun for the kids!

accommodation was fine, very clean. staff was very friendly. kids enjoyed the pool.

we had 2 adults and 2 kids

the heated pool was great for the kids to help burn off energy

fix the gym. the heavier dumbells don't come in pairs and some of the treadmills are broken

accommodation was fine, very clean. staff was very friendly. kids enjoyed the pool.

kids were partying all night and the staff wasn't very responsive in fact they knocked on my door

elevator didn t work .. kids were out if control in hallways

would have liked breakfast included with my stay but the prices were reasonable and my kids and i had a wonderful

there was ample parking and it was conveniently accessible to the hotel's entrances

the pool was nicely cleaned and heated

there was no lifeguard at the top of the slides, kids going down multiple at a time, crashing into each other

we re dirty , the plugs in the room were broken , the wifi wasn t good, no breakfast included even though

the gym was great

didn't work, ac didn't work, scary people hanging out in the parking lot, lights and electrical outlets not

pleanty of parking where you can even find an electric charging station for the car

then charged it twenty dollars anyway then the toilet constantly ran the supplies were none the kids next door

the bed had springs that were sticking out , making it uncomfortable to sleep wish there was more kids tv channels

noise of highway and kids running, laughing, screaming, slamming doors till after 11 pm

the first day we didn't even swim because my kids were afraid of all the rough housing and screaming going on

was some young kids having a party in one of the rooms but i will say that the staff resolved the

this is why i did not see it when i checked the rooms to make sure the kids had grabbed everything i immediately

my kids enjoyed the pool

not exactly a place that you want to bring your kids

clean, warm and friendly staff! breakfast was yummy!! my kids enjoyed the pool!

very friendly and accommodating; breakfast buffet had sufficient options; pool availability for kids was

i like best was the place period it was very beautiful, my kids and families had fun

the pool was warm perfect for the kids

everything was perfect for my kids and i.

everything was clean the kids loved the pool

pool was fun with the kids

roudiness of the guests next to me and the kids sprinting up and down the hall late into the night

the water pressure in the shower was good, according to some of my family the gym and pool were good

was no hot tub it was concreted over the pool was a lot smaller than the pictures showed the food in the bistro

pool it seems bigger but it was too small

liked parking on premises that was free

this is the second time i stay at this hotel for kids graduation

we reserved this place specifically for the location and the pool for the kids

clean and accommodating for the kids!

very different-this should just be included in the room fee the facility fee was for use of the gym and breakfast

gym is very small but adequate.

close to my kids

the breakfast was very noisy they were kids out of control

the hotel is located right next to fun city trampoline park for kids

upgrade on the sink which is always a plus with kids.

little more flexibility for early check-in when you have kids!

breakfast was hot and delicious with plenty of options which is important to me

pool smaller than expected

modern setting, ample safe parking

also last room next to an exit to parking lot so my room shook when that door opened & closed

early check in request was accommodated,