the kids were disappointed and it really ruined the experience

only booked this hotel because my kids wanted to use the pool , the pool is closed because they can not find a

on the 2nd floor and got complaints from the front desk within 30 mins of being there because my kids were

the room was beautiful and spacious for my kids

only booked this hotel because my kids wanted to use the pool , the pool is closed because they can not find a

i put my adult kids up here not expecting much considering how the rest of my neighborhood looks, i was pleasantly

knew it was booked for a family of 4 ,2 kids 2 adults one gave us a handicap room no tub and they also did not

mouse droppings in the pull out sofa where my kids were going to sleep

t like how it says breakfast available but there s no breakfast at all at the hotel , the gym is to small

pet friendly hotel with pick up bags and trash cans in a few spots around the grounds.

pool was not working which was extremely disappointing my two kids really wanted to swim

kids running up and down hallways but i also was a kid but 11pm a little bit late.

and the pool was not working which was extremely disappointing my two kids really wanted to swim

kids loved making their own waffles

my kids did like the pool but the heater wasn t working so it was cold

front desk person was new , totally overwhelmed, didn't have our reservation, kids running around the lobby ,

the pool allowed kids under 5 years old in the hot tub

would highly recommend and we will be back next year since our kids are coming back for crew nationals

we spent most of our weekend there at the pool and hut tub area with our kids

even our kids (13 and 10) commented on how incredible they were

just overall disappointing for as much money as i paid to stay there with my kids and not have them do anything

very welcoming and friendly and remembered kids' names and was so kind

on the time that you booked this hotel, it might be a little noisy here and there if the kids are on vacation

go out of their way to make sure that we were happy and were really great with our two small kids

loved the freedom of a kitchen in the room, being there with my kids during the trying time having an area we

loud, at the time we went the entire dining area was full, a bunch of kids running around but i didn t mind

spectrum too and she understands how deeply disturbing any disruption of plans can be for those kids

but room next door had loud kids lol remember those

didn't work i would've ask for another room but i didn't want to repack everything having 2 kids with

we had 4 kids who ordered pasta which was burnt and inedible and we were told that s all they had and

there were two buses of kids that showed up

excellent breakfast, nice and clean bedroom

breakfast was very good

staff, precautions taken due to covid, bag breakfast available to take to room, very quiet, clean, exercise room

very large, spacious, well maintained hotel. feels new. nice gym.

the kids running up and down the halls after 11:00 pm and doors slamming

there were kids running up and down the hallways until very late do it was hard to sleep and they were back to

was a lot of dog poop outside in the parking lot and the lines in the lot were also kinda faded

it felt like being in a cave, being told we had to pay for wifi was a total shock

love the restaurant and bar downstairs rooms were spacious

it s not the ritz but for one night near my kids school it was fine

in the kids room

the kids were the sweetest things and i felt awful that they were left in that situation

great bed - excellent mattress, clean room, wifi worked great, staff were courteous and professional

beds are comfortable and got a non-smoking room for my granddaughter s stay and i was accommodated with a smoking

kids were bummed the pool was out of service

is a seperate bedroom / living room space which is better with 3 of us staying in here (me and 2 kids 9 & 11yrs

to a kitchen, pool for the kids, and breakfast

kids were putting their heads in the hot foods (lifting up the lid and literally out his head(hair)

it ok,my kids they like ud83dudc4d

the staff even made the kids chocolate chip cookies for a snack

the basketball court was a plus for the kids

breakfast was very good. everything that one would need.

pool was not open

loved the large suite, gym and laundry

staff had two lanes for lessons & kids didn't have room to swim

the kids loved the pool

say its a dislike however may want to post for families with kids that the pool is a sports club owned and has

the kids love the pool

it was so completely wrong which almost made us stay elsewhere for we wanted the pool for our kids

kids running up and down the hall but that's really not the facilities fault

convenient location, great price. kids enjoyed tne pool.

love that it s set back and there are many walking/riding trails so it was great for the kids and their bikes

to see different would be to have homefries with the breakfast and a belgian waffle maker for my kids

was not a great choice for a mom and three kids

1-bedroom suites are huge but affordable and a great solution for a couple traveling with a baby/kids

the breakfast. they didn't have much to offer young kids like waffles or pancakes.

the pool also was very foggy, and full of loud unsupervised kids who were jumping in and splashing my 3 and 4

had a suite so that my parents could stay with my husband and i, and our 2 kids

wonderful staff, real breakfast, indoor pool was great for the kids in december

stations within walking distance for us to grab some drinks or snacks without having to pack the kids up to take

nice n quiet kids had fun in the pool stores close by and close to highway.

kids enjoyed the

i would highly recommend to anyone with kids

and heard kids running back and forth yelling downstairs we were on second floor then heard people talking

i saw kids spitting in the water this grossed me out

it was clean and spashus morning breakfast and swimming pool for the kids

the only thing i didn't like were some kids running n screaming early in the

loved the room, loved that it had a pool even though my kids and i didn t get a chance to use it

my kids love the pool

should also offer chocolate chip cookies without walnuts--so many nut allergies these days and kids do not

the staff was great! the pillows were soooo comfortable, kids loved the pool and hot tub

kids running around all night in the hallway

the adult beverages were good and playing billiards with my kids was fun

there was obviously a family with young kids either on the same floor or above, but they were running up and

with kids, expensive with no breakfast, squeaky floors (when you have a baby that needs to stay asleep,

the staff was extremely polite and made us feel welcome in any area from bar to dining

a bit confusing parking assignment or none

the wifi in my room didn't work

was approved, but when we arrived they had no idea we had our dogs and did not put us in a pet friendly room

i love kids, but not running in the halls and parking lot of my hotel at 11pm

pool was out of order (big disappointment for my kids), the ice machine was broken and there was a hour long

the pool was awesome my kids loved it

the lobby was over run with kids when we arrived which just made a hectic, messy image for a first-blush view

gym is cool. nice clean machines. bed is very very comfy....quiet nice organized hotel overall

hardly big enough for just my two kids to swim in

very loud, kids running the halls all hours of the night

is unacceptable - not even toast is being offered, only yoghurt, some cereals predominantly for kids and some

it has everything we need-laundry, food, kitchen, gym

for a hotel in that location - clean, good gym, acceptable breakfast, comfortable room.

the room upstairs must have had kids. they were running around and it was a little disturbing.

a little bit annoyed there were dozens of kids constantly in it i wasn t able to use it once

comfort wth kids, amenities, cleanliness,staff, and the location had great dining

loved having the kitchen! it was perfect and so cute!

the kitchenette

more than 15 minutes getting a server, we got our wine but had to re-ask for the kids drinks

very happy that there was a way to book the pool for the kids so they got a break

kids did not like them at all

we swam with a child ourselves, so this isn't an anti-kids comment

marijuana smell seemed to be coming through the vents and it continued through the night and with kids in the

breakfast so so location perfect

toilet paper, rough towels, too many down feather pillows, no hand lotion ( the bar soap was nice but stripping

the breakfast had fresh and healthy options that we really liked!

very spacious room, plenty of parking

breakfast was delicious

we saw many families with kids

went there with 4 kids and my wife and loved it especially for it s space

pool wasn't open for the kids.

the two bedroom king suite was perfect for a family with little kids

was traveling with my family (2 kids, 2 and 5 years old)

that was a pool but it was too small and was being used by some groups for swimming lessons for kids so was too

i had to drag my 3 young kids out to a diner both mornings

heated indoor pool a plus if you have kids

my kids were beyond excited to pick out a candy bar and drink when we first arrived- little things

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area

everything was good! my kids had fun at the pool.

in room kitchen is great for traveling with kids

i was offered to move to a different room, but with kids (and a baby) not possib

good complimentary hot breakfast every morning and an indoor salt water pool is at the perfect temperature

friendly staff, plentiful parking, amenities offered were numerous, great hotel for the price

weren t working and we had a room on the fifth floor had to go up all those stairs with 2 kids and a baby in

reserved for a room with king size bed for me and husband and sofa for my 2 kids but when i arrived at my check

was a bunch of young kids and random people on my floor making noise all night and people coming in and out of

first thing i noticed was the strong smell of wet paint and the three kids playing with on pillows in the

understand that housekeeping can be stressful, but they could've cleaned the kids dirty hand print on the picture

quality was terrible it s not the artistry on the green food that you get for room service and even the food

breakfast was fabulous with a menu that changed daily

were beautiful and i loved the fireplace

great room, comfortable bed, wonderful shower and good wifi

the hotel is well situated for sightseeing in the area and car parking was easily available

kids didn't eat free

other than kids screaming next door to me, everything was great!

10pm knowing we checked in with children they wouldn t give us sheets or pillows for the kids to sleep on the

rooms are clean and comfortable staff is so friendly! my kids love the pool

the beds were very comfortable, the kids loved the pool and everyonr was very friendly

promised pool would be open memorial day weekend and was closed! kids bummed out ..

kids enjoyed the breakfast

soft beds and pool to entertain kids

unplanned event occurred and hotel was able to allow me an early check in

room service and cleanliness were excellent

a lot of little kids crowded at the pool, but that's a given

the walls were pretty thin, so it was hard to not notice the noise of neighbors and kids

really like the bed and pillows,so comfortable i traveled with my husband and my two kids

the complimentary breakfast! the cleanliness of the rooms and kids love the pool!

worst was the busloads of rowdy kids running the halls and pounding the floor above us till way late

mainly stayed to get away from kids and soak in the hot tub have dinner out at the new area.

where we have kids who has specific food to make warm

hotel reach there no room they send us back to holiday inn it was the worst nightmare for me and kids 3 am we

room keys didn't work either day we were there, we had 3 small kids with us and this was very inconvenient

the pancake machine was broken, and our kids had to be on a different floor

reserved a room for 4 people: 2 adults and 2 kids

some non classy guests and too many loud kids in the pool

pool was crowded never got a seat to sit near pool

beautiful local. lots of restaurants and shopping. good size rooms and wonderful gym.

wifi was aweful

apparently the untrained kids were also on my floor

kids loved the pool and my oldest was happy that at check-in the gentleman switched us to the 5th

was like rubber turkey saucage sucked bananas were good and the stupid parents that let there kids scream also

pool the water was super cold, my kids were looking to swim, but they couldn t because the water temperate

we booked two rooms, a king and a twin with two queens for kids

it was down which is fine because we was told it would be open the next day and it was not my kids and i was

my kids enjoyed the salt water indoor pool, and had all the things we needed to cook in our rooms

staff was rude, i was roomed next too people who had three little kids and two husky puppies and the babies and

my kids and i each found something we liked to eat

issues, no driver for airport shuttle bathroom drain sluggish as well as kitchen and loud heating unit sounded

the kids couldn't swim the pool was under maintenance for 3 days.

kids loved the pool and breakfast

my kids loved it

the matador restaurant (lunch and dinner) was phenomenal! kids loved the pool area.

rooms were very clean, they had a heated pool for the kids and bar for adults

me and my kids really enjoyed the pool

kids running around halls late at night being loud screaming also running and very loud and

kids were very disappointed

got a junior suite. perfect for staying with young kids. pool was added bonus.

nice environment.the pool was really nice, the kids enjoyed it.

was visiting for a soccer tournament and they were very kind to the kids

we had a great time. the kids loved using the pool.

the internet was out our entire stay and our kids couldn t use any electronic devices

my kids went into the pool at night and they couldn t breathe and their eyes teared

how small the bar was

wished there was a way to order in room movies for the kids and a microwave in the room would be an added plus

everything went excellent, and my kids love the experience

lots of kids staying here - a bit noisy

we had dome noise complaints about the kids staying in the above us and the front desk staff moved us quickly

my kids loved it

it s definitely a good choice for family, especially with kids

the breakfast was good too

breakfast was perfect, fresh bagels, fruits, coffee, juices and a cereal and yogurt station

very good wifi

breakfast was included and there was lots of parking

breakfast, facilities, location, my kids loved the pool with warm water as well as the scrub mommy

from the staff to the hotel in general, super clean, beautiful, grate room, kids loved the pool, breakfast was

staff was great and did everything possible to make the stay enjoyable for my kids and i

evening staff we re not very friendly or helpful my kids and i walked into a room that smelled like cigarettes

kids wanted a hot tub!

to small for four people especially two of them being kids

reason a i booked this mini -overnight gateway with the kids was for relaxation and for the kids to use the

our neighbors kids were extremely loud

cooling master control tv volume set by management can not use roku i left 2 weeks early handicap parking good

good food generally, full breakfast very good , bar lively ,

but was provided with smoking room even though i was with young kids and informed while booking

loud noise from high school kids. crowded lobby

free parking & continental breakfast

pet friendly, but when we wanted to bring my daughters pet dog to our room for few hours, i was

should have been more aware when choosing that they welcomed pets

had kids running up and down till midnight

a nice perk for the kids in the morning

needless to say, whoever booked rooms aren't too bright, kids on bottom floor

the pool was packed with about 25 kids, but it is a pretty small pool

all of the kids were coughing most of the night & into sunday, and they had red burning eyes

for the price it was great. lounge area was very nice and the staff was good with kids.

was very quiet, decent price, and kids loved the pool

children slipped and hit their head by the pool area because when the floor gets wet there it becomes very very

parking, cleanliness, interior design, ease of checkin and checkout, friendliness of staff,

pool was a bit small

also the pool was warm and spacious for the kids

that was a very setbacked for my kids and i had to go to somewhere with pool & paid

the rooms are really nice loved that we had separate bedroom from the kids

love the lobby entry ,very classy and the bar at night very romantic relaxed atmosphere and my kids loved the

bed so comfortable. kids loved the pillows

location; close to a supermarket, bookstore, restaurant and short drive from things kids can do

very accommodating to our needs upgraded us for free of charge as he saw we had a baby and 3other kids with us

only wish it was slightly warmer also pool was open till 11pm which was great for after the kids went to bed,

the pool was excellent and the kids appreciate the complimentary ice cream and cookies after

room was spacious and clean, the kids enjoyed swimming in the pool, i love the egg omelette with cheese and the

anyway :( we don't like those rooms because you hear everything next door, which we did -noisy kids early am,

kids in pool too late and pool was cold

events going on, birthday parties , weddings, it was loud and obnoxious and pool area overrun by kids

there is a food tray with food and sensors that made me nervous with the kids

have more outside space to be with kids can t understand why the parking is paid at this distance from the

lot of choices and the special is about the waffle makers which my kids love so much

i didn't like there's no microwave in the room. it's a must when you have little kids.

not enough cable channels, but it was okay because the kids had their ipads

the breakfast choices satisfied even my super picky kids

the pool could have been warmer especially with small kids.

better for kids to play

much as i like dogs, the hotel is pet friendly but the rooms spelled like dogs

no in room water- only tap water or gym water fountain(no complimentary water bottle) our window wouldn't open

we ordered steak and cheese appetizers at the bar and mid way they were cold

staff (they are nice, professional), breakfast, gym, lobby space, modern design...

the gym was full of kids and very noisy

the kids loved the breakfast, there were plent of options

very clean and quiet,live that, and the kids love the pool.

lots of kids who are overall rude (but that is the fault of the parents)

breakfast was good, loved the pool

did not have breakfast. only coffee available

last minute trip to christmas shop without the kids

are some extended people living here as it is mostly 70% that clientele, so i would not let your kids go out

plenty of space for the kids and i

i didn't see a gym

i was disappointed my room didn't have a fireplace (king suite)

i didn't use it but the full kitchen with a dishwasher is amazing

our room included a kitchen (full-size refrigerator, oven, sink, microwave), which was nice to have

was clean, large, very comfortable, had full kitchen appliances in the room, and easy check in

full kitchen and very spacious

booking. com photos need updating to remove bbq and laundry, as not present now.

there was a little confusion if it included kids (email confirmation says yes, easily resolved)

had booked for 4 people (2 kids 2 adults); it was one bigger room (which is fine) - but there were no blankets

not good for families we kids either

we change rooms four times and even that way my kids and i clean the room that we end up don't be fooled for

at 250 pounds per night expect at least sheets for the kids

excellent beds. great breakfast. perfect for family with kids.

we didn't have kids with us

parking was tricky when we arrived at 10 pm at night!

excellent beds. great breakfast. perfect for family with kids.

excellent breakfast! all freshly prepared, wide variety of items, coffee was great!

the kids loved the pool, breakfast was phenomenal by far the best hotel breakfast i ve ever had

ramona was exceptional.,the kids loved her.

pool area was recently redone and fun for the kids

my kids enjoyed the pool, and the town has a small town vibe with hip restaurants etc

the room had a pull out bed, so we could comfortably sleep all six of us(four kids ages 9-13) in one room

at 4:30am kids were yelling and running around in the room above me until 6am

the breakfast had plenty of options, the kids enjoyed the pool and the location was nice.

were excited about the pool and the king room until we saw 20 kids splashing around

kids running around pool dive booming splashing us said something to them they only got worse

my kids were getting sick from walking through it every time we left our room

helpful waitress, and the breakfast buffet the next day was large and varied, making the kids particularly

and the absence of the lock on the bathroom sliding door, which is important when you travel with kids

with teenagers stampeding the hallways, police were involved and they could not find all the kids so ultimately

was one of the worse i have ever had not tentative, not respectful and cared less of me and my 2 kids as customers

arrived to a weekend when it was full if kids on a dance weekend the hotel was full crazy busy no decent food