bar and restaurant are really really nice

location was good; breakfast buffet also good; bar with snacks or restaurant available!

no wifi poor tv interface poor value for money air conditioning , noisy , not regulatable

hotel, tapas in the bar good, comfortable, very friendly and helpful staff

was beautifully clean, with great staff, very reasonable food in the bar and comfortable rooms the whole property

the breakfast was amazing and the staff was exceptional! would definitely stay again.

staff were friendly and accommodating. breakfast was delicious and the room was perfect.

great water pressure, friendly staff and the only hotel in basque country where we got breakfast included

cleaningness, ambience, staff and chamber. and special mention for the breakfast

the breakfast buffet was also very nice

clean room, comfy bed and ac available, friendly staff, parking is very close (and free)

food in restaurant/ bar was good

nice late check out option of 12pm

parking is in a public aerea and even if close to the hotel you have to reach it by walk

free parking next door

choice in snack bar was poor (and unfortunately the restaurant was closed)

and efficient check-in, great bar and dinner service

enough parking space close to the hotel

room service every

wifi should extend to the restaurant terrace and, even more, to the area where the lounge chairs

guests have access to the first floor as well where they have a kitchen and a living room

the village is basically dead after 9 but the hotel does have a restaurant and bar (closed tues the night of

small kitchen facilities available and restaurant-bar attached to the property if you don't want to cook

clean and big enough room with a terrace, air conditioning, tv, ok view, playground for kids

breakfast was a kids dream with many homemade cakes

ftover from the restaurant i'd imagine), plus many other

playground on site so kept the kids happy

off road parking

the staff were friendly and helpful, and the bar attached to the hotel is terrific; great service and fabulous

honestly i was in disbelief when we stayed here, there is a lovely bar / cafe on the ground floor of the hotel

easy check in/out and a good bar next door

get a table in the bar on the saturday night, but there was a local festival and all were

great place to stay to explore the area and there is a great restaurant and bar downstairs that is great quality

the bar and restaurant downstairs is modern and not too expensive

our room was spacious, stylish and comfortable and the adjoining bar and restaurant serves delicious food at

lovely hotel in great location. great bar & restaurant

another small issue: wifi in my room was rather weak

place surrounded by mountains and nature, room very clean, kitchen which is shared is well equipped, you can

the shared kitchen was equipped very well so you could make yourself nice homemade dinners

a peaceful place to relax (stayed in the 'apartment' - we'll equipped small kitchen, and large shared kitchen

the facilities were very good with a shared kitchen area downstairs

spa in the room

beautiful setting, excellent dining facility and food, wonderful breakfast, towels and linens are luxurious,

nice view and staff are kind and friendly.the breakfast is good!

view, interior design, staff, food, parking, warm welcome, honesty bar

there was a small honour bar with tea and coffee free to help yourself to and a small selections of drinks at

lovely onsite restaurant providing great dinner and plentiful breakfast

place to stay, very quite area with a lot of trees, golf course and the best of all is that it is in the mountains

hotel with golf course and padel court in the mountains

plenty of parking

ample parking

see what was on offer and i would say that it would be worth having, breakfast is set up in the bar area

parking is in a public car park and we booked it cos it said private parking

delayed, room too dark, lack of privacy, thin walls, very unfriendly staff, no sink plug, parking too

nice , big rooms ,clean hotel , big parking space.

the nice breakfast guy, very good beds and the views

the perfect view, breakfast, client service. the whole facility makes a huge impression.

lovely room finished to high standard. friendly staff and good breakfast

good location, pet friendly and lovely room.

restaurant and bar were nice and staff was great especially the manager xegun who was very helpful

looking hotel with amazing bar /restaurant attached, free parking straight outside, 4 motorcycles, lady on

nice decor, very spacious room, pet friendly, nice garden in front, easy late checkin, conveniently located for

i rented two rooms and my kids and husband were very upset about this

bar is so poor

big and free parking

nice buffet breakfast was included

very nice and quiet place. very good breakfast

bathroom: large, open shower area (we have go a room for disabled persons), heated, warm water wifi: works well

the animals add some extra fun if you have kids

cool play room for kids and delicious dinner

there is a lot of space for kids to safely run around, they can feed the donkey's and dogs and use the games

i didn't use the gym, but it looked fit for purpose

there is a lot of space for kids to safely run around, they can feed the donkey's and dogs and use the games

our kids couldn t let go of all the dogs and cats around the house

are very thin so you are woken up as soon as someone comes to the kitchen for breakfast in the morning

really nice communal kitchen facilities and beautiful view on covered patio to eat and look at the view

parking is nearby

our kids couldn’t let go of all the dogs and cats around the house

the parking in the underground garage is just perfect, next to the elevator

comfortable, very clean, everything is thought of, it even had a gym

delicious and rich breakfast, nice staff, beautiful house and gardens, and lot of facilities, gym, etc

loved the location and the family room was ideal as kids had their own space.

ringing bell out my window and screaming kids every day

we were a family group of 5 (2 kids, 3 adults) and the staff arranged for us to switch from two rooms on

the bar downstairs is very popular and lively with tourists and locals alike and the tapas is superb

very good wifi

the location is good, 5 min to the beach. it has a kids room with books and games.

reading materials, different styled chairs to several quaint children s plays areas that small kids would

the hotel is beautiful, clean, spacious and they have nice play areas for kids

wifi was very poor, there was no bar

room service was poor and only 2 meals came and had to go down twice to get other meals sorted.

good wifi

excellent wifi connection

for families with kids, the playground and many toys right in front of it

went there with 2 kids, the stay was wonderful

the apartment is beautifully clean with a well equipped kitchen - in fact everything you need for a comfortable

nothing was open nearby but the room unit had a kitchen

such friendly and kids friendly staff!!

and pet friendly

big parking area even if you travel with trailer

the snack bar provided good menu of light meals

free on site parking too

safe parking and a very comfortable bed

location on a hill with parking

breakfast was good

20 min walk to the beach, clean and stylish rooms, very comfortable bed, free parking, very good

a comprehensive and tasty breakfast was provided with a large variety of choices

bar below was convenient, eroski market almost next door

it had a bar and was clean

the little bar is nice and staff helpful and friendly.

bartender from the outside bar needs some hygienic lessons

spa was wonderful with lots of pools with massage jets as well as a sauna and steam room

rooms were clean and spacious and the daily supply of bottled water was a nice touch

we were told we had to book our daily pool time and breakfast times, yet the place was virtually empty

is an outside bar where the bar man insists on playing loud music at times-funnily enough he rarely had any

the rooms were spacious and the family/kitchen area was comfortable and practical

situation and parking facilities are excellent the property is situated in amongst vineyards

was a four post bed , breakfast was good too , looked even better than expected , and undercover parking for

free parking is a plus as well

easy, onsite parking

and bathroom super clean excellent breakfast with fried egg a must from there own hens garage parking for

booked one room but made a mistake and didn t indicate that we are two adults and two kids

great location with free parking!

wifi was very annoying having to re log back in every time you leave the hotel and come back as it

expensive breakfast with limited choice.

30pm and couldn t get food, bar closed at 11pm with no tea or coffee available in room and no room

staff, very comfortable room, nice terrace, very nice breakfast, delicious coffee, good wifi connectivity,

room was very spacious and had the extra bonus of a small kitchen with hob, microwave and fridge

great wifi

good clean rooms - the mountain side has the better view, the road side comes with a kitchen; both work

the room (ours was 21) consists of a small lounge/dining/kitchen area, the large double bed and an ensuite

great lication! sea watter swimming pool. friendly staff.

guests can use the amazing salt water thalassotherapy spa pool without charge

salt pool!

would benefit from some information in the room such as wifi code, spa prices and availability, tourist information

place for the kids, so close to a playground and to the beach

lovely apartment - awesome play area for kids right across the street/in front of the

it can be difficult to find a parking spot close to the hotel.

parking was very easy - drop off outside and carparks available on the street

parking

there is a children s playground on the site which is great to keep the kids entertained for a while

playground for kids

to find out adjoining rooms were not adjoining, just next to each other as we have two young kids

the kids bed was comfy and the cot was a genuine wooden crib rather than the standard travel cot

the hotel doesn't have any dedicated area for chilling/staying with kids

parking is a bonus

friendly staff ease of parking, comfortable room and excellent breakfast

a pool would be amazing but the sea is close

nice location, parking available in the courtyard, the room and bathroom were absolutely huge and very clean

very spacious and comfortable rooms, a bit far from the center but fortunately there is a large parking

bar was not very well stocked, but we did have a mini-bar fridge in the room

a bar would have been nice in the lounge - even a self-service type

setting with views over the beach from the balcony area where the receptionist/ bar brought our drinks up to us

very clean, charming and pet friendly

mini bar was comprehensive and interesting

wonderful view, excellent hospitality, honesty bar/snack bar very good idea

and the self service bar and snacks area was a nice detail that helped make our stay feel like we were at home

wifi very weak

view, first class service and homely atmosphere; the self-service evening bar and buffet was a big plus

the hotel has an honesty bar which was a very nice touch

amazing location, the sunset, the friendly staff, the excellent breakfast and the wonderful pool that unfortunately

i wish we had time to use the pool

views were breathtaking and the infinity pool was a great treat

the weather wasn t nice enough to use the pool, but it is beautiful

peaceful place on the basque coast with a unique infinity pool

host was very socialable, on site parking and amazing views

lourdes was supernice and explained everything very well, there was a nice kitchen to use and amazing chill

breakfast can be better. no parking places at the beach during the hot weather.

their friendly pets welcome you when you arrive, breakfast was also very good, and there is a kitchen where

absence of ac and wifi

good parking facilities and easy access for wheelchairs

room was equipped with a kitchenette worktop with cupboards and drawers underneath and a fridge, together

private parking and good communication were also much appreciated

parking is plentiful and secure

big parking space

should be kitchen facilities for the morning too

kitchen facilities available in the evening

lovely property, large garden and all facilities bbq, kitchen to use comfortable rooms.

you do not get access to the kitchen and rooms are tiny

was a great host, made us feel welcome and granted access to kitchen area for wine glasses etc

in the hotels that we had stayed indifferent countries they dont charge the kids for breakfast, but in the case

it was dirty and smelly, a/c was not working in 36 temperature and there were no fans even for my kids

it has a private parking so there is no problem to park your car

very good for a stopover with a pet

perfect if you are travelling with a pet as they were very dog friendly having 2 dachshunds themselves which

free parking in front of the hotel

peaceful, friendly, comfortable, great value, secure parking, superb setting

the shower was excellent and breakfast was scrumptious

free safe parking

nice outdoor seating area and free parking directly at the hotel

pool

i would also highly recommend booking a service in the spa

everything, restaurants service was excellent specially at breakfast

my last tip is to really enjoy the hotel, go for a walk, and enjoy the spa, and the pool is not for swimming

left the staff rushing around multiple errors on our room service orders