the staff were friendly and helpful, and the bar attached to the hotel is terrific; great service and fabulous

easy check in/out and a good bar next door

get a table in the bar on the saturday night, but there was a local festival and all were

honestly i was in disbelief when we stayed here, there is a lovely bar / cafe on the ground floor of the hotel

lovely hotel in great location. great bar & restaurant

great place to stay to explore the area and there is a great restaurant and bar downstairs that is great quality

very good ac and excellent wifi

the bar and restaurant downstairs is modern and not too expensive

our room was spacious, stylish and comfortable and the adjoining bar and restaurant serves delicious food at

the village is basically dead after 9 but the hotel does have a restaurant and bar (closed tues the night of

small kitchen facilities available and restaurant-bar attached to the property if you don't want to cook

guests have access to the first floor as well where they have a kitchen and a living room

even the bar prices were reasonable for a hotel of this

we travel on our motorcycle and although there is no covered parking here they have always allowed us to park

was great, food very good, staff very helpful room was big and clean and well catered for the dog parking

choice in snack bar was poor (and unfortunately the restaurant was closed)

the staff are great and the bar and restaurant are lovely

booked one room but made a mistake and didn t indicate that we are two adults and two kids

s modern clean comfortable with outside terraces and a good bar and dining room

catering and bar quality is excellent and reasonably priced rooms are modern and well

the breakfast buffet was fresh and plentiful

great beds, shower and breakfast

breakfast was a kids dream with many homemade cakes

ftover from the restaurant i'd imagine), plus many other

clean and big enough room with a terrace, air conditioning, tv, ok view, playground for kids

playground on site so kept the kids happy

it was the best breakfast we had during our 1 week trip around the basque country

our kids couldn t let go of all the dogs and cats around the house

shared kitchen was very convenient

breakfast is in the communal kitchen, where a wooden box with your roomnumber containing delicious chocolate

furnished rooms, well equipped kitchen facilities

our kids couldn’t let go of all the dogs and cats around the house

beautiful historic property with very nicely appointed rooms. wifi was fast and stable.

hotel, tapas in the bar good, comfortable, very friendly and helpful staff

bar and restaurant are really really nice

location was good; breakfast buffet also good; bar with snacks or restaurant available!

no wifi poor tv interface poor value for money air conditioning , noisy , not regulatable

nice room with a decent shared living room and shared kitchen

lovely property, large garden and all facilities bbq, kitchen to use comfortable rooms.

should be kitchen facilities for the morning too

was a great host, made us feel welcome and granted access to kitchen area for wine glasses etc

you do not get access to the kitchen and rooms are tiny

such friendly and kids friendly staff!!

big parking area even if you travel with trailer

modern rooms, very big bathroom, little balcony /private garden, lift, coffee machine & mini bar (free sparkling

the snack bar provided good menu of light meals

limited choice at breakfast (though quality is good), very remote and hard to find, wifi sometimes a little weak

in the hotels that we had stayed indifferent countries they dont charge the kids for breakfast, but in the case

it was dirty and smelly, a/c was not working in 36 temperature and there were no fans even for my kids

staff, comfy stay, great parking and also dog friendly

perfect if you are travelling with a pet as they were very dog friendly having 2 dachshunds themselves which

location and a big parking lot

room was equipped with a kitchenette worktop with cupboards and drawers underneath and a fridge, together

the guest house is a short drive to san sebastian, where we were able to park easily in a parking garage and

big parking space

however we booked a room that showed a small kitchen and this had been made obsolete

accomodation, great view and usefull parking

bathroom: large, open shower area (we have go a room for disabled persons), heated, warm water wifi: works well

good wifi

excellent wifi connection

a peaceful place to relax (stayed in the 'apartment' - we'll equipped small kitchen, and large shared kitchen

and great facilities such as washing machine, coffee machine, herbal teas and a lovely shared kitchen with epic

they have a washer and kitchen to cook in with several grocery stores nearby

the facilities were very good with a shared kitchen area downstairs

internet connection was good, and the view from the property superb with secure car parking

couple of the bar staff could have made a bit more effort to be friendly

nice breakfast

bartender from the outside bar needs some hygienic lessons

the spa bath was very relaxing

no laundry service, if that matters to you.

the location has free parking and is not in the city center (why it is quiet and serene) and there is a ten

free parking in front of the hotel

nice outdoor seating area and free parking directly at the hotel

outdoor area has kiwis growing, and breakfast includes fresh locally sourced

- very clean - pleasant - friendly staff - free and safe parking in front of the hotel

our host was welcoming and polite, nothing was too much trouble and the breakfast was lovely

cleaningness, ambience, staff and chamber. and special mention for the breakfast

had in the mornings from the coffee maker, which is more expensive than any coffee we had in any bar in spain

offers private parking space for your car

staff were friendly and accommodating. breakfast was delicious and the room was perfect.

the staff are super helpful and offered us a complementary super late check out without any problems:)

location on a hill with parking

breakfast pancakes and eggs undercooked quite offten.

20 min walk to the beach, clean and stylish rooms, very comfortable bed, free parking, very good

safe parking and a very comfortable bed

i wish we had time to use the pool

rooms are a bit bare, and entrance to building/car parking not clear nor signed

views were breathtaking and the infinity pool was a great treat

the outdoor infinity pool is gorgeous and refreshing in may

terrible wifi connection, but it is the perfect place to enjoy without receiving emails anyway

i rented two rooms and my kids and husband were very upset about this

building with big rooms big parking beautiful area good breakfast nice staff working there very good

1. very thin walls (you can hear your neighbors watching tv, and talking) 2. humidity 3. no wifi

enjoyed the excellant spa which was offered in price

we would have liked to have tried the spa but just didn't have time

reading materials, different styled chairs to several quaint children s plays areas that small kids would

the location is good, 5 min to the beach. it has a kids room with books and games.

the hotel is beautiful, clean, spacious and they have nice play areas for kids

the room service is quite expensive

wifi was very slow

loved the location and the family room was ideal as kids had their own space.

ringing bell out my window and screaming kids every day

we were a family group of 5 (2 kids, 3 adults) and the staff arranged for us to switch from two rooms on

lively bar with good simple food

mins walk fro the beach, located in a lively square, offering a bar & restaurant just below the hotel

and it s a fancy one, so not as easy to get something to eat for kids

closed until 3pm which is not great for kids

a bunch of kids under 14 were staying there too (with parents) and nobody told them to be quiet

we had 2 connected rooms, ideal with kids. the rooms are comfortable, nice beds and good shower.

you news to take the car or bus to go center but the bus was resolu easy, even with the kids

playground for kids across the bridge

com website is not sufficient as you will have to pay 30 euro per person to use the spa area, and kids are not

to children, as the only pool that was open was for 18+, and there was no babysitting or kids club which meant

pool is nice but not so much when full of kids

that kids were not allowed even with supervision the go to the gym or spa

service, very good breakfast, very comfortable, great dinning, very convenient parking with direct access to

out of town and will have to drive in every time you want to tour or eat in town, but underground parking in

another tip is to try the local yoghurt with their forest honey for breakfast

the breakfast is obviously a highlight

- location: convenient indoor/outdoor parking, easy driving access (within 10mins) to san sebastian town where

still great we could have our pet with us

parking, pet friendly, very clean and comfy

, wifi password was not initally provided, water bottle in minibar wasn't provided after roomservice

unable to take dog into bar to get a coffee very small parking space 46

la wifi no habia

is a 20 min walk to the sites a bit long if you have young kids

considering we were with the kids and many luggage this was not

breakfast, staff was friendly with us and the kids and helpful at all times

and a full kitchen if you wanted to prepare quick bites for the kids

no special room or place for the kids to play. a little far from downtown on foot.

nice clean hotel, room was a good size with air condition, wifi connection very good and a nice restaurant for

food in restaurant/ bar was good

nice late check out option of 12pm

free parking next door

parking is in a public aerea and even if close to the hotel you have to reach it by walk

comfortable, very clean, everything is thought of, it even had a gym

delicious and rich breakfast, nice staff, beautiful house and gardens, and lot of facilities, gym, etc

however we did have our evening meal on arrival in the bar adjoing, and possibly part of, the hotel

wifi wasn't the best connection on third floor

weak wifi in room.

the cafe/snack bar next door,which is part of the hotel is fantastic,i've not had better food anywhere

free wifi also

slightly later check out time than normal which is great for organising kids

shame, since more noise nuisance was caused by kids running at 22h at night right above my room

pool was a bit too small to accommodate more than one family with kids.

pool maybe a little cold for the kids but on a hot day that would be a good thing.

receptioniste was very kind and friendly she placed the order for the room service for me the room was as

with 3 year old daughter, the personnel set up a separate comfort bed for her and even gave her kids amenities

great views and location. kids loved the free sweets! clean rooms and good facilities.

had interconnected rooms so our two young kids could have some independence

in the room of my kids, it smelled like smoke because of the restaurant in the ground floor

big room; great staff; excellent room service and really nice location

they need smart tvs or tv channels in english for families that travel with kids like us

great with connecting rooms for us as a family with small kids

i like sandwich zenit on the room service menu

great it had a gym and hot tub

room was very clean and no problem with wifi

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old

they helped to get 2 rooms together so parents and kids could be together

the bedrooms were clean and comfortable and the same with the bar area

rooms are clean and they re pet friendly (they leave a nice bed in the room for your pet)

hotel is pet friendly

things, main thing, they advertise a pool, which is why we booked it as we have 3 kids who love swimming

person and kids are not allowed gym also is additionally paid 8euro /person, but around there are plenty of

family room is composed of two rooms connected with each other - good option for a bit older kids

we have heard kids running in the hallway next to the elevators

s a very nice hotel and well located, the rooms are spacious and kids enjoy the swimming pool

the grounds were very pretty and there was a nice pool

not far from san sebastian, we drove up to the loiola train station, the last entry point where parking is free

the swimming pool was great

secluded pool

free parking, friendly stuff, clean.

it lit up the whole back end of our room- making it difficult for the kids to sleep

the breakfast buffet was good and the kids enjoyed the food

they had such loving detail in everything, like packages for pets and kids, etc

we didn t want to discuss at that moment with two sleepy kids

wifi was extremely poor, breakfast is poor, the cleaning staff entered in our room while we were

a booking of a huge group of kids (american kids with absolutely no manners) and putting them in rooms on the

great bathroom. kids loved the spanish candy at the reception.

a separate space where the kids could sleep

gym not really gym wifi poor

room, comfortable beds, very good room service, lovely breakfast, walking distance from the

i went to park and realized i had to go and check in first and that was complicated to do with kids in the car

when travelling with kids, sometimes you need help with food deliveries or assistance with baby food

super clean, super confortable. in the city center so you go anywhere on foot. my kids loved it

20minute walk from the beach with kids

everything. really nice decoration. nice details for the kids.

fine for singles, couples or groups but not for families with young kids

wifi kept going down - always when you really need to send emails

wifi: not working the 1st day, badly working the following one

decent, modern hotel, wifi was good.

quiet room overlooking the river. good shower and wifi. excellent breakfast. nice staff.

there was a family who let their kids run about until 10

staff who went above and beyond especially seeing we had 3 little kids, free coffee and tea and muffins during

very handy for the amusement park if you have kids - but not close as to be intrusive

my kids really enjoyed the breakfast room and the outside area

there was a family who let their kids run about until 10

remember though kids, this is donosti and this is what 99 gets you on a monday night

there were also kids making a racket at 6am

our kids had 103, also a great room

our kids had 103, also a great room

wifi worked great

the kids loved being so close to the

our beds were flimsy beds on wheels, almost like holiday camp beds for kids

liked the restaurant which was very good plus the large terrace in front of the hotel and the bar was very jolly

tapas bar was awesome - food extraordinarily tasty

out after that), and then on the last night being called down from my room as someone in the bar had not paid

no pool access and nothing to warn us. we wouldn t have booked if we knew wasn t open

it was still a very tasteful meal, i just think the bar is set high with nobu around the world and this particular

- the gym was non existent

the pool was tiny with very little space for people as there were only 4 loungers

room service for breakfast wasn’t accessible via phone so we had to order at main reception.

we were travelling with 2 kids and they loved it

are very thin so when the soccer tournament is in town and the hotel is full of kids running ans playing in

overlooked the highway; the rooms and bathrooms were dark - lot of black; it s a residence for kids going to

there are local play areas for kids

business and large lively hotel with lots of facilities- kids playing table tennis, great business area and nice

and bathroom super clean excellent breakfast with fried egg a must from there own hens garage parking for

to the nice beach - breakfast was simply great, with fresh pastries and home-made products - safe parking

easy, onsite parking

free parking is a plus as well

situation and parking facilities are excellent the property is situated in amongst vineyards

place for the kids, so close to a playground and to the beach

lovely apartment - awesome play area for kids right across the street/in front of the

parking nearby is difficult

parking was very easy - drop off outside and carparks available on the street

parking

was traveling with 2 kids and had to rent 2 rooms

also, our room was very hot and loud at night from the kids on the beach partying

pintxos at the bar are excelent

wifi was very slowly

there was also no room service which is strange