Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
swimming pool was cold and the don't have baths just showers, a hotel of this price should have fancier
probably the beds a little hard for my liking, i wished they had bar open 24/7
loved the parking situation
free parking was especially a bonus
very nice pool and the entire staff was amazingly friendly and polite
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
a parking spot, they helped us carrying our baggages to our door especially we had our two kids
book their spa day i got a facial spa
room service and cleaning was done with care and the staff was amazing
a parking spot, they helped us carrying our baggages to our door especially we had our two kids
wifi is great and the beds are very comfortable
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
the playground for kids was very dusty, i check in at 12:30 like it's advertised but at my arrival they told
pool was dirty, so it was impossible to swim
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area
pool design, spa
the spa area looks like ward zone, they really need help
shower too cold no heaters on winter room service - food not that good
no commodities at all, gym was full of spiders and no electricity horrible
spa was closed, so not really spa hotel, therefore overrated price as the hotel is quite isolated
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
there is no restaurant or little kitchen
pool is cute
pool and beautiful view all around .
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Kiddie Pool, Avaialable Crib
the welcome/reception staff person was friendly, she helped us with parking and walked us to our room
didn't have screen on the windows, the pool is small
the pool is small, no ladder so it's hard to get out if you are older and the water is cold
entry to pool should have a short handrail placed on brick wall for pool entry.
pool isn t set up for anyone with a disablility- it isn t easy to get in or out
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area
property grounds are beautiful and well kept breakfast was good
we reserved two months in advance for a suite with a pool room and arrived were give a double room with no pool
the breakfast was not to our liking.
breakfast was good and complimentary
we arrived on sunday afternoon and were excited to jump in the pool and we were told it was closed because they
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
pool was wasn't clean and cold
no wifi, unavailability to have 2 sets of keys fir a room
excellent staff, nice pool.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
i had booked for 1 night to spend with my husband and 2 kids and stayed just the time to check in and leave (
the laundry service ruined my white pants & 2 days later, the staff has no clue how to resolve it
swimming pool was too small
no breakfast, wifi doesn't work
pool was unusable
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast
staff very friendly! breakfast was very good!
excellent service by the staff. it is pet friendly, it os celan and the price was fair.
breakfast can imporove
clean rooms, nice service, comfortable bed, good breakfast.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was really comfortable and the team was so kind to move our room to the tallest level for my kids can enjoy the
was really comfortable and the team was so kind to move our room to the tallest level for my kids can enjoy the
tha accessibility, location, may need to extend the breakfast time though
breakfast was included and very delicious, we had chilaquiles and beans, fruit
should have a different breakfast day it was all the same every day
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
very clean, friendly staff, good food, my kids loved it!!
it has a small playground for kids
it had private parking
the pool and the room were a little bit cold.
the man watching the parking lot was very friendly
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area
also, there is a very noisy bar just at the corner
parking lot is located several blocks away the hotel
they don't have their parking on site
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
kids enjoyed the pool
the pool needs a lot of maintenance, specially after kids
you're steps away lots of breakfast, lunch and dinner options and maybe 10 minute walk from the church built
the sky bar was strange but nothing wrong just did quite fit the building
we had to repeatedly ask for a tv control, and the hotel's wifi signal wasn't available from my room
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
there was one negative thing it would be that the wifi in the rooms is not the best
rooftop pool nice as well
beautiful hotel and grounds, relaxing rooftop pool area
the rooftop pool with the view on the cholula pyramid is unmatched
the pool area has great views of the pyramid and you can see the volcano
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
the breakfast was included, we thought it was only a continental, but it had more options
waffles should be included as part of breakfast ud83eudd5e
pretty room, comfortable bed, breakfast was great
the breakfast is exceptional, with the exception of the
although the hotel doesn't provide breakfast, it shares the ground with chez waffle and the food was great
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
veces el wifi fallaba un poco, lo mismo los servicios de tv
booming music from bar across street until late on weekends
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
free breakfast: there were 2 early groups finishing off everything, kids and coaches
there were a lot of people and the pool was a little bit dirty
i liked the gym facilities and room service
rooftop pool and the cleanliness, and as a real state investor, i loved their location location location
excelente staff and customer care. the breakfast has a lot of variety and delicios.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
i had my 2 kids and they where very sleepy needed a bed asap
i requested to change rooms and i got a nice view to the pool and partial golf court
gym bathrooms did not have working lights
the pool time for our grand babies was totally amazing
wifi was weak
Booking Options
Kid Friendly, On-Site Childcare
room service was excellent. the layout of the room was amazing.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
valet parking
the american breakfast was great
complicado el estacionamiento y el valet parking
there is a pool next door where you can access, also there is a fitness center
the games at the lobby and the breakfast was a nice
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
it was clean, comfortable and had parking which was nice. staff were friendly and helpful.
parking spot
pool working
expansive restaurant no drinks at pool side
room service is nice and tasty
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
pool too small floor in shower slippery: good idea if some anti-slip patches are placed
parking is not exclusive for the hotel, swimming pool wasn't warm enough
the hotel was very busy it gets very occupied at breakfast time
was no water pressure in the shower hotel was full so to get breakfast was not easy
i checked), everything was new, it was quiet to sleep, it had a great view of the volcano and the breakfast was
Booking Options
Complimentary Parking, Kid Friendly, Avaialable Crib
room service was also on
they have a small but very complete fitness room
check in, room service nunca respondio
only parking
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
-accommodated me on my early check in
breakfast and attitude of staff at the restaurant
while they were in proceso of repairing it i pulled a mcgyver and propped the pool cleaning rod against it to
breakfast is ok, but could be better.
was not like photo online, breakfast not american, no hot cakes, chilaquiles not good, was cold a/c even tho
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we where unlucky to have a family with 2 screaming kids arrive at 2:30 am
pillow was not really comfortable for us and breakfast ends at 10am, which is a bit early for us
clean, relaxing, breakfast included although limited options.
maybe in the pool area it needs an anti slip around it and no towels around
the location was convenient and the breakfast options were good too.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
buffet, more options for small kids apart from pancakes
internet, parking
loved that it has free parking, free breakfast and it is so close to so many places, they also have a shuttle
gym is not functioning and there was no notice about it, they ask you to use the gym at a neighbor
good service and good wifi
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
booking for swimming room is mandatory, i did booking but when i was there it was full of kids
gym wasn t available during my stay. rooms on the top level are pretty noisy.
incredible breakfast, perfect location, excellent staff, big room.
we were very interested in the bar or the lobby based on the photos and they didn t look anything like the
great location ! very good breakfast!
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
my kids enjoyed the couch and side tables of the room to play at
reception lady forgot to activate wifi for our name/room
we ordered room service, just passable, particularly the not so good lasagna.
my kids enjoyed the couch and side tables of the room to play at
is no laundry service as shown in the pictures, also there is no kitchen and no microwave as shown in the
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
there was access to the gym facilities and the pool facilities
there was access to the gym facilities and the pool facilities
gym too old and tiny , not chance for early check in
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff is amazing. rooms are well kept and clean. breakfast is good. good location
we had to pay for the parking
was spacious, beds were big and comfy, breakfast was delicious (excellent variety of fruits and vegetables, they
good breakfast for the price...
the gym is really small and not good for more than 2 people at at time we were 4
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast is functional and a plus
breakfast was not good
breakfast and cofee and parking
the breakfast food was not so good
breakfast was so bad
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the smell of the elevator. the room was very hot and the pool didn't look well.
no swimming pool, dining room or lounge
wifi didn't reach the gym.
location ans the pool
th gym was well equipped.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
great hotel - nice room / good breakfast / secure underground parking.
good location, great underground parking and overall a good stay! thanks.
the breakfast was good, hot and varied (not included)
the food was not that great, just a regular breakfast
clean ! helpful stuff ! gym was good
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
very limited options for included breakfast.
nice parking area, right outside your room
someone stole our trailer trail lights that was in our truck parked inside their parking lot.
the stay included breakfast (though it wasn't mentioned in the reservation)
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool
wifi is terrible and the kitchen is absolutely useless - there s not a single piece of cutlery or
wifi is terrible and the kitchen is absolutely useless - there s not a single piece of cutlery or crockery,
poor wifi, not plates,