we were a family with three younger kids and there were three proper beds from them in the loft space, ample

relaxed, green, nice swimming pool and play area for the kids

setup of the room was not ideal for a family with small kids, as the kids' beds was up steep stairs

garden and swimming pool are great options during the summer, and kids will like the cute animals in the garden

staff very unique property in the middle of the city family games room (which helped keep our kids busy while

we were lucky some kids left right after we arrived

had more adult only feel in the space as set up wasn t for kids

quiet place, perfect to relax and safe to swim for the kids

as a family with three kids that would have been 50 euros

the room for two adults and two kids wasn t huge, but the way the children's beds were arranged was an

the spa open 24h for adults and kids

we have two young kids and came for 5 nights

was beautiful and the indoor swimming pool on a rainy day was perfect for us with two young kids

hotel, especially fabulous with kids

travelled with the toddler and i was so grateful for kids kit, chair in the room and crib

any staff to serve in the bar when a coach party visited the restaurant was very

breakfast was good for the

breakfast and bar food is good.

was the breakfast room, not a place for dinner

excelent breakfast, good size of room, helpfull staff.

from a very pleasant and restful stay with superb breakfast, the design features of the hotel are exceptional

breakfast was good, the room was comfortable and nicely decorated; the man serving the breakfast

we especially enjoyed the free buffet breakfast

good breakfast with fresh food

clean, convenient, great staff, nice pool & nice breakfast

kids are scared of heights and did not enjoy the glass elevators, once they were working

wanterd an upper floor 1200€ precharge for potencial expenses for a family ,4 members 2 of them kids, in a

hotel should have better with dogs, they are not dog friendly hotel for kids neither, i been in hotels 5 stars

truly outstanding hospitality: warm, attentive, flexible, and genuinely caring, especially with kids

breakfast options - also vegan and really friendly and helpful staff, everything exceptionally

don't miss the aquarium right nearby - easy to spend at least two hours or more - great fun for kids and adults

breakfast really good, kids loved making their own pancakes ud83dude04

kids sit down while i check us in

night check in was possible and easy (i arrived around 1am with kids)

location was spot on, right beside a subway station, altice arena, science museum for the kids, conference

was great, room clean and close to the concert venue my kids went to

it's close to train station, shops, markets, restaurants and other entertainment for adults and kids

also in the new downtown riverfront with a superb casino

breakfast, bar fairly priced , great location, fantastic staff

for example, when i asked where the gym was he pointed to a sign indicating renovation work (and gym closure)

the tv didn't work for the 2 rooms we had with the kids.for 5 star very poor

a kids friendly

to ask 3 times for laundry service because they forgot it, towels and bathrobe were bad because they had a lot

the 15th floor gym offers a lot with epic views and high quality finishes

breakfast literally good flavours and the room service ladies many thanks

they also gave the kids sweet little gift bags when we checked in

there is also a aquarium if you have kids

clean, comfy, good amenities, very friendly staff that handed over goodies for the kids.

ideal for family with kids that won't need to push prams up and down hills

to a train station, close to many restaurants and supermarkets and a vast area to go with your kids

kids had a pull out couch that was not very stable

near the mall and oceanario is great for family with kids, breakfast was good, not excellent though

the bunk bed doesn’t seem hardy enough. my kids didn’t want to sleep on the upper bunk.

hotel attracts many families with kids, so this could be a major problem, if you want to have a quiet hotel and

the bar tender, gonzalo, was especially nice

i got no time for that - oh you wild and crazy kids - stuff

decor throughout the property designed to impress college kids; the employees were the only college-age kids

well located, people extremely nice and helpful, good internet connection, nice gym and young environment

bed, bathroom and wifi all excellent

funky space, has a gym as well

to the airport (taxi 10 euros), two supermarkets nearby, fast and stable wifi, has free tea and coffee with

emailed to ask if there was room service, they replied and confirmed there was

not given enough information about room service

lobby was inviting with a small bar and breakfast nook

small bar with

1 single bed and 1 cot arrived at hotel at 7pm - they gave us a double room for 1 adult and 2 kids even though

i didnt change a room as it was impossible for me to move alone with two small kids and all the luggage

overall it was a pleasant stay and they even gave us early check in which was really helpful and nice of them

there wasn't wifi in the lobby/waiting area.

airport, which was convenient - big bathroom - ok-ish breakfast - quite clean - comfortable bed - late check

kids friendly staff

some of the electrical plugs are coming out and that is dangerous for people that goes with kids, need to make

was facing open skies so we could see the plane take off or coming in to land, great to keep the kids occupied

45pm it was now 10pm and the kids was hungry, no answer from the room service at all

i was having dinner with my kids and we passed closing hours without noticing

i omly stayed for a day,should have stayed longer...next time i will bring the kids.

our only complaint is that they won't let us stay in one room - two beds (family of four, kids 10 and 8)

run by badly trained kids

we were travelling with kids and had the flight at 7 am

also the walls between rooms are paper thin, so conversations, tvs, kids and bathroom noise is very annoying

wifi in the room

wifi is not good, keeps disconnecting and when it connects barely works

the quality of the room service food could be improved

i had room service a couple of times (lasagne bolognaise), and it was delicious

noise from the roof terrace bar which was directly above us, but this wasn’t too late at night

were not able to stay for breakfast because we had an early flight but they prepared a to go breakfast

everything! wonderful service. perfect accommodation, pool, everything amazing.

close to the airport was very clean and the staff was super helpful and kind pool was great did not have breakfast

amazing property, outdoor pool, friendly staff

the pool open on november also

pool had a lot of kids… not very relaxing

spaces to spend time, instead of just having a room - breakout/common room for relaxing with a pool table,

beautiful, comfortable and clean room with kitchen facilities and gorgeous river view

room has a kitchenette (without an oven), which is very nice and comfortable, although there is no basic

was very difficult to get the room service menu

very good breakfast, friendly staff

to the airport, very comfortable, very clean, restaurant on site for breakfast, room service, super reception

this included our golf bags in a secure area

fast checkin , airport shuttles both ways, good breakfast , clean rooms

shuttle service was great

food for lunch and dinner, summer almost finishing still swimming pool not ready , kids get upset because no

swimming pool, kids play area etc

my wife and my kids are happy lovely resort

the gardens were beautiful and the pool was clean and open for the kids. breakfast was good.

lovely to sit around the pool

that's not good , because my kids didn't shower for 3 days and i had showered with cold water

very good i stay with kids is so comfortable

the neighborhood had a grocery store, pharmacy, coin laundry all in the block

there is tv and free wifi and so if you don’t need to spend too much time in your room it’s fine and i can

- wifi didn't work well - room door didn't work properly, needs to be repaired

there was a family with screaming kids that started running in the hallway at 8am.

the room size is tight for 4 adults and the whole space is more suited for a family with small kids - there

the room was super cute for four, but the bigger bed was separated by a 1/2 wall so kids felt like they had

was small for 1 adult + 2 kids

the family room was large and had two separate beds for kids

kids loved the tv in the bedroom mirror

and she made an art packet for our toddler and recommended her sister hotel for the pool for the kids but we

complimentary water and refreshments in the bar fridge as well as a portuguese wine to enjoy at my leisure and

only critique, which is very minor, is that both room service and laundry are outsourced which meant that using

offering a buffet and à la carte dishes rooms are at boutique hotel level complimentary mini bar in the room

wifi was really slow and breakfast very very basic. i would welcome more options.

no laundry facility which makes it good only for a short stay.

convenient location and nice breakfast

breakfast was good with plenty of choices

the breakfast is nice although and had good variety

driving us to the beautiful city center after we checked in, and driving my family back when the kids got tired

walls are very thin and we had a family with kids that were screaming most of the night

for a great value, which is one of the main reasons we stayed here (because we have 3 young adult kids who all

i was able to hear some kids on the upper floor running and playing

they help us in every need we had, especially kind with our kids

so you can imagine the floor mat is completely soaked and it would be very dangerous for young kids and senior

gym a bit small ,but workable,

breafkast was not so good,we payed room service,they bring us some fruits and omlet tasteless,without bread

the gym room is very nice and well equipped

also no bar service was available

2m and the bath tub is for kids

location (close to the metro, laundry services and supermarkets), the room facilities (the availability of a

good breakfast and room service.

upload wifi speed

no laundry service, noisy rooms, ac not working

the wifi wasn’t working great in my room and a hotspot was delivered to me

wifi, lovely bathroom, nice bar, and our room was very clean

breakfast was delicious

e that there was a common kitchen for us to use) and during the whole stay we felt like we had to ask for what

hair dryer on the room would be nice, also some bar with snacks on the room would be appreciated

they gave my 6 y/o daughter a special kids' breakfast treat the first morning, too

more suitable for a couple & 1 child (or 2 small kids) then for a family with 2 teenagers

very slow wifi. 4g works better.

groundfloor bar open long hours

nice bar and corner store up the block

breakfast was ok but the plates and cutlery are more like a kids play set

great breakfast

ev charger not from the hotel; unless you have the correct card it won't work and the hotel staff

i was then able to sit in their restaurant and use their excellent wifi for an hour before my driver arrived

it was a nice treat to have breakfast included

incredible views. good wifi. overall a good deal.

and from the breakfast place (top floor) is superb, the staff is friendly and speaks english, wifi works flawlessly

the wifi was good enough for netflix

would have liked room service to bring me tea in my room

the facilities were clean and the wifi worked fairly well

kids screaming at 7am, doors slamming, people talking

new furniture and rooms interiors close to metro station nice park with kids playground around

breakfast was very reasonably priced (kids free) and everything was well stocked

we booked the family room with 2 young kids, so four beds and we were super comfortable and happy

great place to stay with kids. wonderful breakfast.

breakfast buffet was poor.the neighborhood where is hotel situated is not suitable for kids.

breakfast is really good, and the restaurant stuff are nice and helpful

near metro station, good price, friendly staff, clean number, good continental breakfast, useable wifi, cattle

very good breakfast ( everyday changing gave you something new, not boring) ud83dude42 big and clean room (

wasn't a big problem, but the mini bar was empty, and i wish there were options to eat at the hotel by night

tv not working for the entire stay 2) wifi was not working for most of our stay

good wifi quality (1st floor, not sure about others)

check-in, almost no wifi in our room, no fridge, no extra table, and breakfast got no refilling at 10

wifi wasn't always

wifi didn’t stretch to the room and there was no mention or breakfast on arrival which we thought

a big group of kids , 16 to 18 y/o arrived late at night, after midnight and there so loud for over an hour

laundry is across the street, lidl supermarket is up the road, tram number 28 stop is one block

breakfast, basically no wifi, not very comfortable bed, there's no minifridge in the room

location is great.. good parking lot..underground 25 mins walk to downtown

parking in ramp

we had to prove that we booked twin not double rooms as we traveled with teen kids

small bar area which did not sell alcohol

the bar area was not staffed and no one really used it

excellent wifi

there was no wifi coverage in our room

there is a complimentary mini bar with soft drinks, juice, water and a beer which was replenished each day

beautiful halls and rooms, a lot of tiny perfect details, staff is easygoing and very helpful, breakfast is

he also serviced breakfast with style and humor

breakfast was gorgeous

understand that a hotel this size cannot have room service

wifi 6

kitchen staff regularly replenished items

great staff, great breakfast, next to metro

from the reception to housekeeping, to kitchen - it’s a pleasure meeting you all

breakfast was great, subway was great to access downtown

the rooms are a bit small. a small kids play area would be nice.

we were tired so we just had their bar food but it was tasty

the wifi service was poor and we needed to leave our room to connect to it.

room service very slow. would have liked an evening restaurant on site.

and if you take room service they charge you 5 euro per service

quite harmless though but i wouldn't bring my kids to this hotel because of that

worst wifi ever. they gotta work on it to fix occasional disconnection.

had a bar fridge which was handy and great pressure in the shower

wifi internet speed sucks. no international power point. only one power point in the room.

poor intetmittent wifi.

excellent breakfast with fresh fruit options, clean and joined up rooms for kids and parents.

good value for the money. we had a nice room and a separate connected room for the kids.

as i was travelling with 2 young kids, it turned the stay a bit complicated

was great, traveled with 3 kids rooms were a good size for the extra bed we needed in each room

sofa bed wasn’t made up fir the kids and when we asked for bedding we had to ask specifically for a sheet, no

maybe breakfast could be more viable

cell phone and wifi connections quite poor. beds a little to firm.

free wifi was excellent

very bad wifi

fully stocked mini bar in room should you want to purchase anything (did not use though)

was beautiful, the hotel was stunning, the food and staff were wonderful, my mom and i loved the spa and each

we were upgraded to their suite, which was appreciated, very spacious and had panoramic views

refreshing food choices at audrey’s, very accommodating staff, great location, nice lounge, bar and lobby

staff were very friendly especially the breakfast and bar staff

the location was perfect with on street parking

for kids all day archering golf water polo valeybool face paintng

wifi is free, but slow and drops out quite a lot which is frustrating

wifi was spotty at times, but i wasn't in the hotel room for long periods besides sleep.

the wifi was very slow

room service

decent wifi in the room

well located, clean and comfortable, good wifi connection, and the staff was very nice and friendly

the wifi is too slow most of the time (took me 7-10 minutes to watch a 3 minute video on 1080p)

was awesome, also wifi is very good

did not have access to laundry facilities or a clothesline on the property

staff was great and friendly always playing with our kids

also unfortunately we were not given rooms one next to another with our kids so had to walk every time to go

the pool is a lot smaller than the pictures, so with the other people, including three kids, there wasn't much

a complaint, as it was of not much significance to us, but the swimming pool is tiny and is more of a pool, only

2 calls and no one picks up the room service tray.

we got a normal room for us and a small room for the kids

kids loved everything though - sweet pastries, granola yoghurts, jelly and the fruit salad

was very comfortable for 3 people, the employees are very accommodating & breakfast was filling

theres not a lot of bar or dining options around the hotel but there is a mini market just round the corner

the wifi, the a/c, the bed, and the rainfall shower were all great

say if someone needs to heat their food or heat milk for kids, it would be literally impossible

kids screaming in the hallway late at night no soundproofing between rooms very basic accommodation

the room was spacious and the sofa bed setup for the kids was good

allowed us to take food from the buffet up to the room for the kids who were not

close to airport very big room separate single beds for kids with very good memory foam mattresses gorgeous

family room for two adults and three kids

also, its a bit of a walk for kids to the main tourist areas

poor wifi (on the top 5th floor). the breakfast could be more varied.

wifi without any problems

-wifi is terrible -toilet and shower is súper mini

maybe good for youth not family with kids

the extra bed for kids was a great addition for us as a family.

wifi could have been better as we couldn't connect

early check in and access to public transport at our front door

the small kitchen was well equipped the the fridge was enough for keeping our drinks cold

windows in the kitchen weren’t secure and the safety and security didn’t feel amazing i felt a bit unsafe

fully equipped kitchen

kitchen was well proportioned and lots of big windows so natural light

apartment was huge - large eat-in kitchen as well as a dining table in the living room, and two bathrooms

however, the worst thing was the fact that the windows of the kitchen cannot be locked (they can just be slid

expect (bread, eggs, juice, cheese, etc) the room was definitely small for a family with 2 small kids, for a

room was small for us traveling with 2 small kids i didn't like the cleaning product smell in the room, but the

fine for couples, would not come back with kids

plus you then had to feed the meter from 9am to 6pm beds were ok for me but too hard for wife and kids not enough

location, cleaness was spotless, close to city center, good for kids

it may be not very suitable for families with small kids, but i would recommend it anyway

we loved breakfast on the terrace, and the room was clean, comfortable, modern and quiet (the air

bar bill was presented on scraps of paper rather than proper print out

room service came in once but we were still there and then they didn’t check in whether we needed

wifi signal was spotty in our unit

also added bonus was the free popcorn for kids and coffee/tea for adults

check in too late (2hours delayed), doesn’t have anything for kids

no on-site bar or restaurant, only breakfast served with limited food on offer (not enough for the demand, so

i loved the gym and how modern the equipment is

just two stars, so there is no fridge/minibar in rooms. wifi was weak on 2nd floor.

had such a spacious room, my kids really enjoyed staying there

nothing to eat for kids at hotel or around

large rooms, perfect to stay with our 2 small kids, very clean and comfortable

the rooms were basic, and the top pool was a kids attraction

upon arrival no kids amenities for my child were left

-bed and pillows were so uncomfortable -no land line phone in the room to dial reception or room service instead

wifi/internet was good, the adjacent pedestrian street is filled with cafes and restaurants

the aircon in the bar area didn’t seem very cool

wifi worked excellently, and the staff were extremely accommodating

only was the accomodation and room service exceptionally clean and luxurious, but the staff, particularly luis

the kids loved the pool, although it is not big but it was a welcome distraction after walking the city

it is very complete for a family with kids

separate room for the kids and a pool to keep them happy and cool off after a day of exploring

neighborhood, walking distance from city sights and restaurants, swimming pool is great for the kids (and adults

complaint - but kids in apartment upstairs the ran loudly on floor early in morning - waking us

rooms , good breakfast, good wifi , close to bus station and metro station 8 min walk , not far from airport

food in the bar was 1st class, compliments to the chefs and waiter's

free and fast wifi quality was perfect

the wifi was decent

maybe a more 'entertaining' bar setting that enciurages guests to interact, a program, music or something alike

decent size and amenities, shared bathrooms were clean, tv had some english speaking programmes, wifi was good

my room was bigger than the pictures and there was a kitchen with fridge/store to use

large room in a good location. very clean, staff were lovely. wifi was good.

narrow room but with the table and kitchenette it works out well

access to the kitchen was a plus

will definitely recommend this to friends & families especially if travelling with kids

swapped another room in the end which was stressful considering we had kids and just landed after a day's work

extra charge for 11 yr old kids where other hotels don’t charge for upto 12 yr olds

up that park because it was such a beautiful park but we were too scared to go there with the kids

this for a holiday with my two young kids

because the ac was placed right above the kids‘ bed and also very loud, we couldn’t use it during the night

you baggage to get to the lift and there were no felicities for the baggage or people with little kids

but if you have kids with you and a couple of luggage with, then the story becomes a drama

it was very comfortable for 2 adults and 2 kids

such a big variations of food for breakfast, missing some fruits and vegetable

great location, great breakfast and very comfortable room which was great value for the money.

are some great breakfast options to be found at the copenhagen cafe lab, in the same building as the hotel, and

they suggested a lovely wine bar in the neighbourhood

the breakfast was yummy

and the wine bar slightly further down the road

breakfast not very varied but fresh and tasty

thin walls. limited choices for beakfast and room service.

no ironing facilities in room or on premises and high laundry costs

breakfast was excellent lots of choice

transport and travel sites, friendly staff, great breakfast choice, modern clean rooms and good wifi

breakfast has reasonable selections of food

have liked fried eggs but had boiled eggs for breakfast-some gluten free bread would have helped me

the breakfast was exceptional and we needed it prepared at 5am and they did it

extremely clean, central location, good wifi signal, friendly staff, a lot of space in the room

breakfast and range of afternoon snacks might have been more varied (we stayed 5 days) but this is

wifi also good

the breakfast was very good, the hotel was spotlessly clean, and the best part of all was the staff

hotel has a very young vibe, there’s e cool bar on the ground floor, they offer free water to drink and the

i also have to mention the breakfast, it was fantastic

i got a nice complement and a small celebration at their bar on my birthday which was super nice, thank you so

we stayed the night with two kids and there was enough space for all of us

it is perfect for a family with 2 kids using the sofa bed

it will be good if they can offer some others facilities like a plate, spoon , water kettle with kids we need

travelled as a family of 8 (grandparents to young kids) and ticked all the boxes

their stroller service was very helpful with kids transport