looked very new and very clean and easy to get to the airport, very nice breakfast

the shuttle bus service was spot on

fast checkin , airport shuttles both ways, good breakfast , clean rooms

the gym and work facilities are excellent and very well designed

shuttle was efficient and on

i didnt change a room as it was impossible for me to move alone with two small kids and all the luggage

1 single bed and 1 cot arrived at hotel at 7pm - they gave us a double room for 1 adult and 2 kids even though

we did a late check out as we had to do some meetings in the room, super reasonable price €15 extra for

hotel allowed early check in

tries to set up the wifi without success even after talking with the staff, so gave it up

small bar with

cleanliness, bar with full meals

great room service

aeroporto lisboa - easy access, shopping center (lidl) across the street, easy parking, good wifi, comfortable

has electric kettle and free bottled water, has air conditioner, very good wifi, nice staff.

we were travelling with kids and had the flight at 7 am

to airport (had an early flight), comfortable bed, lots of space, connecting room with our kids, very

also the walls between rooms are paper thin, so conversations, tvs, kids and bathroom noise is very annoying

i omly stayed for a day,should have stayed longer...next time i will bring the kids.

our only complaint is that they won't let us stay in one room - two beds (family of four, kids 10 and 8)

breakfast was excellent

breakfast good, location especially for the airport excellent and good value for money

the room was super clean and bigger than we expected and the entire place is relaxed, and the breakfast was

not the airport hotel we expected...way better ! we had a lovely evening with food by the pool .

the breakfast was lovely with hot and cold selections

i got no time for that - oh you wild and crazy kids - stuff

decor throughout the property designed to impress college kids; the employees were the only college-age kids

no room service.

air conditioning, gym access, breakfast, cleanliness

too small no tea making facilities needed to pay for tea not enough food options no room service check in was

it's close to train station, shops, markets, restaurants and other entertainment for adults and kids

was great, room clean and close to the concert venue my kids went to

good wifi, a/c and television

bar open around the clock

clean room, nice wifi connection

wanterd an upper floor 1200€ precharge for potencial expenses for a family ,4 members 2 of them kids, in a

truly outstanding hospitality: warm, attentive, flexible, and genuinely caring, especially with kids

kids are scared of heights and did not enjoy the glass elevators, once they were working

hotel should have better with dogs, they are not dog friendly hotel for kids neither, i been in hotels 5 stars

the floor in the hall and bar vacuuming and scrub between 5 and 6 pm

kids had a pull out couch that was not very stable

hotel attracts many families with kids, so this could be a major problem, if you want to have a quiet hotel and

near the mall and oceanario is great for family with kids, breakfast was good, not excellent though

the bunk bed doesn’t seem hardy enough. my kids didn’t want to sleep on the upper bunk.

location was good for aquarium, casino and shopping access

they also gave the kids sweet little gift bags when we checked in

to a train station, close to many restaurants and supermarkets and a vast area to go with your kids

clean, comfortable, great breakfast, awesome location…reception gave goody bags to the kids when checked-in,

pool was great for the kids, and the room was ideal.

i was with my two kids and they where comfortable in their beds, the room was comfy with good temperature

they help us in every need we had, especially kind with our kids

driving us to the beautiful city center after we checked in, and driving my family back when the kids got tired

i was able to hear some kids on the upper floor running and playing

walls are very thin and we had a family with kids that were screaming most of the night

for a great value, which is one of the main reasons we stayed here (because we have 3 young adult kids who all

location was spot on, right beside a subway station, altice arena, science museum for the kids, conference

don't miss the aquarium right nearby - easy to spend at least two hours or more - great fun for kids and adults

breakfast really good, kids loved making their own pancakes ud83dude04

kids sit down while i check us in

night check in was possible and easy (i arrived around 1am with kids)

a kids friendly

the tv didn't work for the 2 rooms we had with the kids.for 5 star very poor

in the room, nor in the reception area - top floor pool is extremely cold, barely usable - wifi in the lobby

the gym is functional (this is the third time i stayed in this hotel and we always make it work but

bar staff there seemed a little overwhelmed as it seemed he was the only one working and it was

to a train station, close to many restaurants and supermarkets and a vast area to go with your kids, plus a park

we had a take away night due to kids not wanting to go out , we had no cutlery , i went down to ask for fork

stayed at the hotel with my two kids, and we enjoyed everything—outstanding staff, spotless cleanliness, great

the room was spacious, and they even provided an extra bed for the kids without me asking

didnt have any place to kids for play

the position of the taxi driver which was not wilinfg to take us to the airport with two small kids

having a breakfast at the hotel with two young kids that are happy with glass of milk or juice and some cereals

first of all, i have to say this is truly pet friendly — and not just for dogs

wifi works well after registration

free light breakfast for early risers

though the facilities didn’t have much to offer kids, the big green open area next to the pool with lots of

bad room no air, bad smell dirty dusty, breakfast empty trays liquidy eggs, burned rubbery bacon kids left on

room service meals were generous portions,fresh and tasty even for kids

kids menu in the citrus restaurant was good value

bidet was unstable and practically coming off the floor very poor free wifi in the rooms

excellent breakfast with fresh fruit options, clean and joined up rooms for kids and parents.

sofa bed wasn’t made up fir the kids and when we asked for bedding we had to ask specifically for a sheet, no

as i was travelling with 2 young kids, it turned the stay a bit complicated

the fridge was locked, its like how my grandma does when we go with the kids

we were traveling with two young kids and they put an extra bed in the room

the room was spacious and the sofa bed setup for the kids was good

say if someone needs to heat their food or heat milk for kids, it would be literally impossible

allowed us to take food from the buffet up to the room for the kids who were not

the buffet breakfast was a hit with the kids

was clean and comfortable and i travelled with my 3 kids so all of us had our own bed which was perfect

fantastic for adults and kids

family room was excellent, and breakfast was high quality. my kids loved to stay at the hotel.

family room was excellent, and breakfast was high quality. my kids loved to stay at the hotel.

room, spacious bathroom, good wifi, comfortable bed

wifi was good most of the time

pool had a lot of kids… not very relaxing

very good buffet breakfast

beautiful, comfortable and clean room with kitchen facilities and gorgeous river view

public transport close by. decent sized rooms with kitchenette.

the room was clean and the breakfast was ud83dudc4c

i think it would be best if there was no option to open them as kids might fiddle with it and it would be a

nothing really,the hotel’s bar could be bigger but overall it was a nice stay.

very professional staff great breakfast

special shout out to depok at the bar for being super friendly and good to talk to

wifi and the lighting in the bedroom

room service prices are extremely expensive for a three star hotel

it seemed as though room service was run by another company

you need to reconnect to the wifi every day, and the wifi connection in my room was far from good

tiny room, uncomfortable bed, no room service all for a pretty high price.

room service was cash only and you were not allowed to charge to the room for settlement on

and good smell was in the toilets ud83dudebb ud83dude05) swimming pool is nice if you travel with kids, it's

great wifi and room service

instead you had to fill in a form for the laundry service to do this on your behalf at a cost per item, which

better training of bar staff

good pool area and a lovely little bar area

i had to ask for complementaries, pool was great but maybe slightly small for families with kids

i like the gym and the bathroom as a bath tub witch is very practical when you travel with kids

kids not allowed in swinging poll although accompanied by parents

the kids were up until the wee hours of the morning and i did not have a good night's sleep at all

there might be an insulation in the swimming pool so everybody even kids can enjoy

that's not good , because my kids didn't shower for 3 days and i had showered with cold water

very good i stay with kids is so comfortable

wifi was a very big issue for me; my room haven't got any, so i solicited a room change

wifi in room

there is tv and free wifi and so if you don’t need to spend too much time in your room it’s fine and i can

we had 2 rooms on 2 different floors (one for kids and other for us) and same issue in both the rooms

bidet, wifi was very poor

wifi did not work for us.

wifi was a little hit and miss in our room

the wifi was solid and they gave you free nespresso that was stocked every day

stayed in the junior suite with 2 kids and it was spacious

and they had a guest’s with kids, who were screaming late at night

during a night is free (19:00 - 09:00); - beds were way too soft for most of our family (except kids); - breakfasts

there is no pantry in the room which makes uncomfortable situation with little kids.

breakfast was very good...loved the cakes. kids enjoyed playing the piano.

free parking lot is great.

would have liked a safety bar at the windows

yes &there is generosity for z breakfast fast responding from z reception

and i would like the bar to be open so i may have vodka in the morning with my breakfast

clean room.professional staff. great price, loved the buffet breakfast

wifi is fast and breakfast is quite fine

good localization, near to metro station. clean rooms, good breakfast. for city break- perfect!

excellent breakfast, wifi, aircon.

about the property: the bedroom is really comfy and the breakfast was delicious

one of the highlights of my stay was the excellent breakfast

kids like the breakfast time because they can meet the 'shy man' and practice english there

i thank the reception staff, cleaning staff, the kitchen staff

from gustavo and bruno at the bar where we had our pre-(and post) dinner cocktails (super bartenders with

wifi access in the room was strong

kids like the breakfast time because they can meet the 'shy man' and practice english there

the quiet time there is after 12 pm when the kids aren't allowed to be in

we either had to rush back to the hotel or miss this on most evenings as the kids always wanted to swim

during our stay there were no kids whatsoever so we could really rest and enjoy the time

rooftop infinity pool has a good view, the smaller pool was good for the kids

it would be good if the little kids splash pool were heated.

large rooms, perfect to stay with our 2 small kids, very clean and comfortable

kids loved it

nothing to eat for kids at hotel or around

offering was fantastic, kids loved the pancake machine

staff were very nice, geniuely very helpful, very well accomodating for kids

they have a great breakfast for only €10 for adults and €5 for kids

was facing open skies so we could see the plane take off or coming in to land, great to keep the kids occupied

free breakfast is a plus if you have kids

i was having dinner with my kids and we passed closing hours without noticing

some of the electrical plugs are coming out and that is dangerous for people that goes with kids, need to make

big rooms, very clean, good breakfast. the kids liked the pool.

onsite restaurants good - however we were only given 1 kids menu option from 1 restaurant

great location if traveling as a family with kids by car and close to the zoo.

we are with a group of friends with kids and they loved the swimming pool

fine for the kids who didn’t mind but was quite chilly when first getting in

the room service was excellent as well

but they have room service for that and the fridge in the room is well stocked

autobilling of mini bar when we

wifi was extremely bad and the staff was not helpful at all

the evening staff at the bar near the reception were professional and fun

was small for 1 adult + 2 kids

it's not appropriate and safe that kids or old people stay apart from family in different floors

the family room was large and had two separate beds for kids

the room was super cute for four, but the bigger bed was separated by a 1/2 wall so kids felt like they had

there was a family with screaming kids that started running in the hallway at 8am.

got the kids to the plane on time

staff in the restaurant and bar is very friendly and accommodating

so beautiful i liked the hotel atmosphere ( magical vibes ) i would like to thank fabiana at the bar who was

and a lovely restaurant and bar on an evening

the wifi is good

kids loved this hotel because of the pool and the activities

breakfast for the kids, helpful reception desk staff who have us connecting rooms

was winter and our kids enjoyed the heated indoor pool

was offered, and accepted, room service

room service is very bad the staff doesn’t clean the room properly and didn’t change the bed

with windows that can be opened - it was perfect to have some fresh air - but some others (kids were there)

it did not disturb me, but if you're sensitive or traveling with kids you may consider

was amazing, i really like the breakfast was very varied

breakfast was definitely a disaster in terms of cooked food: sausages, eggs and mushrooms

they also provided a great room service and a gluten-free breakfast every morning

the stuff is extremely helpful, specially with the kids, the breakfast if huge, the rooms are big and well

they gave us suggestions for transportation and interesting places for kids even discount vouchers for zoo

good location (close to metro and easly accessed by car), has everything for family with young kids

play areas for kids

had dinner in the restaurant, staff was great and entertained our kids

my kids were always excited to come back each day and see that the room had been cleaned and the bed

the front desk college age kids couldn't be bothered to smile, be the first to say something much less

group of kids were staying there so few minutes it got noisy and long lines for elevators for a short time

kids go free so why not tiny

the breakfast is very good

room service is good

wifi really was not satisfactory

wifi perfectly working, power outlets conveniently located

€10 euros for 24hr parking in secure carpark, free wifi, staff were very helpful!

wifi in the room

who travelling with kids, if you are travelling with buggy, you might feel lift bit congested- too small

breakfast was great with fee and the room is fantastic

laundry

very central and had everything u need, right next to metro and wifi was good

brilliant breakfast with a wide variety of food both savery and sweet ( the only thing we'd improve would be

great location and wonderful for families with kids!

the pool is little but the kids was satisfied

to call him john) think his name was tao was amazing - he provided us with stuff to keep the kids entertained

just wished there was more entertainment for kids or even a playing area

excellent breakfast, kids friendly nice pool, huge bathroom.

all cleaners were outstanding, very polite, smiling, friendly, same we can say about breakfast staff

great location good shower good wifi

budget hotel offering simple breakfast, comfortable beds, close to public transports so easy access to city

outstanding staff, great continental breakfast, very nice central location and a ten over all.

location,staff,facilities,wifi all perfect!

there was a park 2 blocks away we could bring the kids to as well

not in the middle of the dividing room wall, only kids could watch it, not us

hotel room was fantastic so clean and the little balcony room is fantastic so much space for the kids which was

clean, bed extremly comfortable, good breakfast metro station just 100m to walk restaurants in the near sorrounding

breakfast could have been more diverse (it was quite focused on variations of bread), but it was

the rooms are a bit small. a small kids play area would be nice.

although staff readily supplied a jug at the bar but we had to ask each day

wifi works perfectly and is free of charge

we were tired so we just had their bar food but it was tasty

the room was clean and tidy(timber flooring could do with a bit of tlc-was worn in places), mini bar was well

loved the swimming pool up on the rooftop it was really clean and quiet great too relax

roof terrace and pool is lovely

there is a roof terrace, which has great views of the city and a pool

rooftop pool was great with supplied towels

staff were extremely helpful and friendly. wifi was excellent shower was amazing

also, there is a great gulbenkian art museum and wonderland park for kids within walking distance

shops, laundry and restaurants close by

room service forgot to leave shampoo and shower gel had to ask myself for them

there is no room service (to eat food at night) there is no bar and alcohol drinks

water pressure and shower. sumeya (?) a room service worker was kind and professional.

the wifi worked very well

some might see this as a negative, laundry was too expensive for me to use

i was working from the room - didnt have any problems with wifi

helped me make the call from the reception and did not charge me for the attempted calls :-) room service - is

i liked the location and staff was very kind. breakfast was awesome and there were lots of food.

i liked the breakfast, everything there: fresh bread, salted butter, cheese, cereal for kids, pastry selection

the roof top pool is a real treat and the kids loved it as a wind down after a day out

staffs are super nice and kids friendly

my wife and i are in out 30's and two kids under 4, all were kind, however the fellow occupants seemed to think

was really tiny, even though we are a couple with no kids

breakfast was excellent

the breakfast was very good

the staff was nice, and the hotel lobby and bar were beautifully decorated

breakfast was excellent, plentiful, and with a wide variety on offer

reception is very nice , we had early flight they prepared very good breakfast for us to pick up

easy to walk and very friendly with kids, will definitely stay

they could serve a better breakfast.

breakfast buffet had great assortment. very clean and modern hotel with a friendly staff

room service didn’t deliver! go out instead; plenty of choice in area.

great staff, bed, location, wifi

the rooftop bar is great, but it would be better if it offered more finger food options.

indoor pool

i heard about the swimming pool, i expected a bigger one

a little bit tiny room, and shallow pool

they have a sauna and pool which i tested and loved

warm pool was open 24 hours - great bonus when travelling in winter with kids

noisy adjacent rooms with kids making noisy- soundproofing needs improvement

kids loved the “super cool” room

air con wasn’t great in our room - kids room beside us was

are not flexible about kids older than 3y sleeping with parents - we needed to pay 60 euros more daily for room

traveling with kids and in a covid situation, the staff was extremely understanding and helpful.

the cups in your room were plastic and looked they came out of a kids kitchen set

spacious and suitable for a family with 2 small kids

the gym wasn't available during our stay.

euros/day charge for hosting a pet

room service, towels very changed daily even we didnt leave them on the floor

no restaurant, no room service

nice design and lobby, great breakfast for the price

excellent location, friendly staff, clean rooms, delicious breakfast

wifi was weak. we were never able to fully connect.

spa and wellness facilities and adult outdoor vibe thinking it was adults only but there were kids in the indoor

then they gave little goody bags for kids in the room

limited healthy cereal options at breakfast - sugary kids cereals or cornflakes

room service/cleaning

perfect, the location is really close to good restaurants and popular streets, the facilities - gym, spa and

the staff are always friendly, the bedrooms are clean and comfortable and the wifi works well

wifi

the rooms had not good sound insulation and the wifi was very bad.

helpful staff from the desk information, to breakfasts and dinner plus the room service

staff were super helpful, room was so clean, bed was really comfortable, bar downstairs was really nice, and

staff were incredibly friendly and helpful and we loved the kids’ toiletry boxes ( esp

and baby cot was ready as requested and they even prepared a small baby box with a little toy, kids shower gel

clean rooms, gym, swimming pool (small but convenient)

no wifi in room; not real coffee; having to pay for the key of the safe box

wifi access bad, very slow and sometimes didn't work. tv is really old

not realy for small kids although we had 7year old daughter

time with my 8 years old daughter (notified the hotel) but health club is not available for kids

you don’t have a pallet for portuguese cuisine, great quality food but not conducive really for kids, no simple

very dangerous for kids

few nights in a row until very late,some kids and youg people were screaming and shouting,even tho we call the

the kids' area is only open on sundays, and the pool isn't covered, in raining days couldn't enjoy it

nice bed and bathroom. good room service

spa and pool is resort quality complete with pool bar service and snack options

i have expected the gym and pool to be much better than other portuguese managed hotels but this wasn't the

everything was excellent top services amazing view on the bar roof amazing pool just perfect

wifi sometimes lost connection

loved the location breakfast was delicious and people were lovely!

the breakfast is nice although and had good variety

i enjoyed my mini breakfast as i did not eat a lot, but i definitely enjoyed my stay

maybe a bar would have been nice, but it wasn't too bad that we didn't one!

no gem , the menu for restaurant is limited and no more options for kids

wifi was limited to only three devices and we each had a phone and an ipad

wifi works well

they have a laundry service that is available only in specific times

temperature control, plenty of lighting options, room service, cozy bed

expect (bread, eggs, juice, cheese, etc) the room was definitely small for a family with 2 small kids, for a

room was small for us traveling with 2 small kids i didn't like the cleaning product smell in the room, but the

location, cleaness was spotless, close to city center, good for kids

plus you then had to feed the meter from 9am to 6pm beds were ok for me but too hard for wife and kids not enough

fine for couples, would not come back with kids

check in too late (2hours delayed), doesn’t have anything for kids

also added bonus was the free popcorn for kids and coffee/tea for adults

hotel gym is very good and the staff are also extremely nice

gym is new and very good ud83dude4c also the staff was amazing☺️ud83cudf38 rooms are small, but

just two stars, so there is no fridge/minibar in rooms. wifi was weak on 2nd floor.

separate enclosure within the room for kids with another tv was beyond our expectations and totally enjoyed it

the outside bar area was really

the gym is fairly small, but enough to do a quick workout before heading out or in the evening

the location was great. laundry and supermarket are close to the hotel.

the gym is small, but that's not a big issue.

2m and the bath tub is for kids

a lot of tv channels, including some international ones wifi was stable coffee/tea machine in the room

service was terrible, no coffee or tea, no phone, no room service, no porter to help with luggage, no extra

noisy area. no bar or restaurant.

wifi is weak up on 6th floor (signal kept dropping out) but you can always go and sit on the chairs

elevators are too small we cannot fit in with 2 adults and 2 kids

great for 2 adults and 2 kids

the centre (25minute walk) to rua augusto arch so very manageable and when we wanted to give the kids a break

room (2 adults/2 kids) was fantastic with 2 rooms and a bathroom

was clean and quiet, the 2 single beds for the kids were real beds (and not sofabeds)

great place to stay with kids. wonderful breakfast.

new furniture and rooms interiors close to metro station nice park with kids playground around

we booked the family room with 2 young kids, so four beds and we were super comfortable and happy

breakfast was good value for money as kids are free with a paul g adult

my kids loved the breakfast

free wifi and good breakfast

decent breakfast but for the coffee

overall stay was ok. the location was good. street is not noisy. wifi good. stuff is great.

the wifi access was very good

access to the boiling water at the bar without any

it's an easy journey to the central part of lisbon, we enjoyed our stay (and according to our kids - the hotel

we were there for 6 days , our kids age 12 ,8 and 6 month old had a comfortable stay

the light show was so cool: my kids really enjoyed watching it

the room was well organised, clean, and could accommodate 2 adults & 2 kids better than normal family rooms i

complimentary breakfast for all family, two plates of fruits at the room, small gifts for kids

the wifi was decent

), gym was really bad, had nothing

i liked that there was a gym

maybe a more 'entertaining' bar setting that enciurages guests to interact, a program, music or something alike

the gym was handy for a quick workout however, no free weights available and a new mat for the gym

i can't but mention the helpful staff, the cleanliness, the hearty breakfast and both quick check in and out

no room service. bar opened till midnight.

the room service was incredibly expensive, but there are great coffee shops and restaurants all around

breakfast was nice with plenty of items to choose from

its windowless, small room with some mats and weights, so not really interesting, cause there s a gym 100 meters

kids loved breakfast, table football at the reception and rooftop pool

could have been a little more substantial for 8 euro, but kids did eat free

swimming pool, which is very tiny for the amount of rooms and full of kids jumping and obviously keeping you

rooms was enough for family and two kids (6 and 8 yo)

we were family with two kids, we took the familg room and honestly the hotel shouldn't offer such opportunity