great clean swimming pool, the bed and the breakfast, stuff is very friendly

mirino correia, creating an unforgettable breakfast experience in the sun at the pool

great breakfast selection, the staff were super friendly and attentive.

good breakfast with fresh food

breakfast was fresh and good up to the mark.

very good breakfast , helpful personal .

the breakfast buffet is extraordinary.

staff at breakfast was usually quite slow and often they did not add food when it was finishing until you

breakfast was good including my wife who can only eat gluten free food and the bar was very

breakfast and bar food is good.

was beautiful and the indoor swimming pool on a rainy day was perfect for us with two young kids

kids loved the pools and we had a fantastic time

the spa open 24h for adults and kids

no rules for the kids

hotel, especially fabulous with kids

quiet place, perfect to relax and safe to swim for the kids

as a family with three kids that would have been 50 euros

no groups of noisy kids until 3.00am in the morning

the room for two adults and two kids wasn t huge, but the way the children's beds were arranged was an

had more adult only feel in the space as set up wasn t for kids

staff very unique property in the middle of the city family games room (which helped keep our kids busy while

garden and swimming pool are great options during the summer, and kids will like the cute animals in the garden

the kids loved the garden

relaxed, green, nice swimming pool and play area for the kids

we were a family with three younger kids and there were three proper beds from them in the loft space, ample

swimming pool, kids play area etc

the gardens were beautiful and the pool was clean and open for the kids. breakfast was good.

food for lunch and dinner, summer almost finishing still swimming pool not ready , kids get upset because no

my wife and my kids are happy lovely resort

coffee maker at breakfast did not make hot coffee it was lukewarm and not good at all!

night check in was possible and easy (i arrived around 1am with kids)

breakfast really good, kids loved making their own pancakes ud83dude04

kids sit down while i check us in

location was spot on, right beside a subway station, altice arena, science museum for the kids, conference

don't miss the aquarium right nearby - easy to spend at least two hours or more - great fun for kids and adults

a kids friendly

the tv didn't work for the 2 rooms we had with the kids.for 5 star very poor

there is a beautiful pool on the top floor

the gym on top floor included sauna and steam room which i never saw in a hotel before

reception was amazing , breakfast staff incredible, cleaning staff did an amazing job, pool deck bar tender

issue was the restaurant for kids didn’t feel overly family friendly

i was with my two kids and they where comfortable in their beds, the room was comfy with good temperature

i missed fun stuff for kids

there is also a aquarium if you have kids

pool was great for the kids, and the room was ideal.

wanterd an upper floor 1200€ precharge for potencial expenses for a family ,4 members 2 of them kids, in a

kids are scared of heights and did not enjoy the glass elevators, once they were working

hotel should have better with dogs, they are not dog friendly hotel for kids neither, i been in hotels 5 stars

truly outstanding hospitality: warm, attentive, flexible, and genuinely caring, especially with kids

hotel should have better with dogs, they are not dog friendly hotel for kids neither, i been in hotels 5 stars

hotel attracts many families with kids, so this could be a major problem, if you want to have a quiet hotel and

the bunk bed doesn’t seem hardy enough. my kids didn’t want to sleep on the upper bunk.

near the mall and oceanario is great for family with kids, breakfast was good, not excellent though

kids had a pull out couch that was not very stable

had a misunderstanding when ordered from the room service

it's close to train station, shops, markets, restaurants and other entertainment for adults and kids

was great, room clean and close to the concert venue my kids went to

wifi could be better

breakfast was very average

was no tv, poor (but free) wifi, empty frig when there was supposed to be a stocked mini-frig

decor throughout the property designed to impress college kids; the employees were the only college-age kids

i got no time for that - oh you wild and crazy kids - stuff

too small no tea making facilities needed to pay for tea not enough food options no room service check in was

breakfast is worth to pay, very clean and good vibes, the gym is really good too

no wardrobe, no room service

and she made an art packet for our toddler and recommended her sister hotel for the pool for the kids but we

kids loved the tv in the bedroom mirror

and she made an art packet for our toddler and recommended her sister hotel for the pool for the kids but we

only critique, which is very minor, is that both room service and laundry are outsourced which meant that using

the staff accommodated an early check in and were very kind

some of the electrical plugs are coming out and that is dangerous for people that goes with kids, need to make

they have a great breakfast for only €10 for adults and €5 for kids

i was having dinner with my kids and we passed closing hours without noticing

45pm it was now 10pm and the kids was hungry, no answer from the room service at all

free breakfast is a plus if you have kids

room and breakfast

breakfast was delicious, the building was beautiful and the staff were so friendly and helpful -

understand that a hotel this size cannot have room service

the kitchen utensils could be better quality, isolation in rooms is very bad and not much space for

beautiful halls and rooms, a lot of tiny perfect details, staff is easygoing and very helpful, breakfast is

more suitable for a couple & 1 child (or 2 small kids) then for a family with 2 teenagers

they gave my 6 y/o daughter a special kids' breakfast treat the first morning, too

had an issue with laundry but issue resolved

my wifi didn’t work second evening - too late to sort it

wifi

the pool is a lot smaller than the pictures, so with the other people, including three kids, there wasn't much

also unfortunately we were not given rooms one next to another with our kids so had to walk every time to go

staff was great and friendly always playing with our kids

the indoor pool was closed (covid related) and early closing times for restaurant/ bar but nothing under their

2 calls and no one picks up the room service tray.

good wifi quality (1st floor, not sure about others)

tv not working for the entire stay 2) wifi was not working for most of our stay

wifi was very good for us

check-in, almost no wifi in our room, no fridge, no extra table, and breakfast got no refilling at 10

tv and wifi were not working

both the bar and breakfast room were exceptional both in decor and service

cocktail bar was fantastic

refreshing food choices at audrey’s, very accommodating staff, great location, nice lounge, bar and lobby

hotel itself was beautiful with a gorgeous lobby, bar and even the lobby bathrooms were lovely

parking was free, and the location was great as in the middle of the old town but v quiet too

rooms are new and clean, kitchen full with accessories and a dish washer

the pool, restaurant and bar were not open yet

well equipped kitchen

the pool, restaurant and bar were not open yet

location, the building, the rooftop pool, the interior

rooms were not very clean (except for the wc and linens) wifi price

the laundry service was also expensive

choices for breakfast to suit all the tastes in our party

the breakfast buffet was equally delicious with enough choices

there is room service available but it tends to be 'snacky' things

the room were cleaned every day, wifi is perfect.

breakfast was excellent

lots of thoughtful touches like the guest kitchen

hair dryer on the room would be nice, also some bar with snacks on the room would be appreciated

priscilla, benjamin, and the kitchen staff (didn't get names), including the chef and woman who made us multiple

is no bar as such, more like a self-service dining area which could do with a bit more life

roof bar with a large view and friendly staff

room service is good

i had room service a couple of times (lasagne bolognaise), and it was delicious

room service even though it was advertised

laundry services but they were helpful in finding me a great one very close by. lol

and from the breakfast place (top floor) is superb, the staff is friendly and speaks english, wifi works flawlessly

the facilities were clean and the wifi worked fairly well

would have liked room service to bring me tea in my room

incredible views. good wifi. overall a good deal.

windows in the kitchen weren’t secure and the safety and security didn’t feel amazing i felt a bit unsafe

was very good, close to castel de sao jorge and the apartment had a very roomy kitchen and newly remodeled

however, the worst thing was the fact that the windows of the kitchen cannot be locked (they can just be slid

kitchen was well proportioned and lots of big windows so natural light

comfortable beds and also a kitchen which we didn’t use

-bed and pillows were so uncomfortable -no land line phone in the room to dial reception or room service instead

we ate at the bar and the food was very good

wifi worked excellently, and the staff were extremely accommodating

only was the accomodation and room service exceptionally clean and luxurious, but the staff, particularly luis

the aircon in the bar area didn’t seem very cool

it may be not very suitable for families with small kids, but i would recommend it anyway

wifi did disappear one evening for a few hours.

however these are not problems cause there are a lot of good cafes and restaurants with good wifi around

room service came in once but we were still there and then they didn’t check in whether we needed

breakfast was a great addition to all mentioned above

room was immaculate and staff could not have been more friendly and helpful

no coffee nor tea available in the kitchen.

a kitchen down the hall was available; it had a fridge, microwave and coffee/tea maker

great area- quiet - clean - wonderful breakfast - nice staff - good wifi

spacious, comfortable room with a double bed, a well-equipped kitchen, and a convenient shower

we had to prove that we booked twin not double rooms as we traveled with teen kids

cleanliness & immaculate & comfortable rooms/beds - excellent wifi & abundant tv channels

in addition, the wifi was extremely unstable, which made it challenging to stay connected

great breakfast

laundry was next to the hotel, localization, its was perfect

a big group of kids , 16 to 18 y/o arrived late at night, after midnight and there so loud for over an hour

wifi very slow

laundry service iron availability

the parking is so small for a big car

parking was good good laundry facilities nearby great nail salon opposite

our kids were in a different room which was a bit nicer

no room service for late night food and drink

wanted to do a laundry service which is advertised but it seemed to be too much of a issue for staff and expensive

didn’t get towels replaced for both days and they took the old ones (blamed it on the laundry), leaving us

wifi quality was terrible

lovely breakfast in copenhagen cafe where the staff were friendly and helpful

and the wine bar slightly further down the road

the breakfast was yummy

of the main partying areas so it is more quiet (still can be some noise) than closer to the main bar areas

the hotel advertises it has a bar and restaurant which it didn’t have

the kids loved the pool, although it is not big but it was a welcome distraction after walking the city

it is very complete for a family with kids

complaint - but kids in apartment upstairs the ran loudly on floor early in morning - waking us

neighborhood, walking distance from city sights and restaurants, swimming pool is great for the kids (and adults

separate room for the kids and a pool to keep them happy and cool off after a day of exploring

neighbors had very noisy kids running up and down the hallway

the rooms were modern and clean with great working amenities also worth to mention great wifi connection

comfortable, good room service food

excellent location & very friendly& helpful staff good room service

the hotel bar was

it is perfect for a family with 2 kids using the sofa bed

it will be good if they can offer some others facilities like a plate, spoon , water kettle with kids we need

we stayed the night with two kids and there was enough space for all of us

their stroller service was very helpful with kids transport

travelled as a family of 8 (grandparents to young kids) and ticked all the boxes

wifi excellent

location was great, the breakfast room was lovely and the selection of the breakfast choices was

i had called the morning of to see if we could check in early, as we landed at 7am from the us

breakfast was very good and enough.

tea and coffee bar in lounge cake at 5pm every day breakfast with huge choice included free wifi staff were very

the extra bed for kids was a great addition for us as a family.

maybe good for youth not family with kids

also the wifi signal was really bad in the room but downstairs in the hall was good

i found the wifi worked for the majority of my trip (about 90-95%, which is enough for me), and the overall

great location, rooms were spacious and great to have basic kitchen facilities

breakfast: superb

great modern style overall. nice bar area with outdoor terrace. superb view from our room.

our flight arrived early in the morning and they were able to have a room available for early check in (and a

breakfast tasty

wifi was miserable - almost not there

rooms for kids who love football very special, decorations amazing

not kids friendly

kids were excited to come to cr7 as it’s a brand of ronaldo but i guess the hotel is only cashing

no pool for the kids

the sports bar area is excellent for a drink

breakfast was ok but the plates and cutlery are more like a kids play set

the day before arrival we received a message that there would be no room service because of covid measures

the breakfast was varied and delicious, offering a good mix of hot and cold options

very good wifi and breakfast

amazing breakfast, good clean room

breakfast buffet was poor.the neighborhood where is hotel situated is not suitable for kids.

#3 room service barging in without knocking while we are laying in the bed, very awkward experience

breakfast was area was a little small... but no problem

like the staff where helpful and kind and the location was perfect near metro station and laundry and supermarket

not the best wifi, but other than that, nothing to complain about.

quite harmless though but i wouldn't bring my kids to this hotel because of that

had a bar fridge which was handy and great pressure in the shower

and bar was not in operation and we got alcohol in the local store instead

we did not try the bar as it looked more like a cupboard than a proper hotel bar

a few more wines or perhaps a beer or two at the bar would have been nice.

great staff, great breakfast, next to metro

good wifi good air conditioning unit (quite) and the window closure instead of curtains ensured a quiet

the hotel was clean, the reception and kitchen staff (for breakfast) were always friendly and helpful

beds were comfy, air con and wifi worked well

suggest to have different hot food at breakfast

it was very comfortable for 2 adults and 2 kids

but if you have kids with you and a couple of luggage with, then the story becomes a drama

you baggage to get to the lift and there were no felicities for the baggage or people with little kids

because the ac was placed right above the kids‘ bed and also very loud, we couldn’t use it during the night

the breakfast was nice with a good selection

across the world, and i found everything to be perfect and ideal - the location, room, cleaning, breakfast, and

hotel bar was a little expensive.

location, decor, delicious breakfast.

the mini bar fridge had complimentary drinks (1st round stocked) which was unexpected and very nice

great location. helpful staff. delicious breakfast

as well with a pushchair and two kids the entrance with

which whilst this wasn’t needed in the day, it would have been nice for evenings with the kids

beds, friendly people, airco works amazing, in the bathroom they have even rituals (omg <3), good wifi, and our

delays waiting to check for names to have breakfast or key locked at 11am when i asked twice for late check out

high speed wifi

no ironing facilities in room or on premises and high laundry costs

slow wifi

very friendly staff. rooftop bar next door.

wifi a bit in and out but no problem

i went to breakfast area for coffee before breakfast scheduled hours

in some rooms windows could only be swing open and it's not safe for kids.

breakfast was very good. location was in a great spot. close to everything

the wifi was strong with no issues and staff very friendly and helpful

the air-conditioning and wifi worked well

station/ tramway nr 28 - direction to alfama and praça do comércio, excellent breakfast, good wifi

did not have access to laundry facilities or a clothesline on the property

well located, clean and comfortable, good wifi connection, and the staff was very nice and friendly

the rooms are comfortable and spotless, and have television and wifi

was awesome, also wifi is very good

decent wifi in the room

so you can imagine the floor mat is completely soaked and it would be very dangerous for young kids and senior

great breakfast, wifi and the room absolutely beautiful and clean

breafkast was not so good,we payed room service,they bring us some fruits and omlet tasteless,without bread

lovely reception & bar area

comfy bed pet friendly and friendly staff

swapped another room in the end which was stressful considering we had kids and just landed after a day's work

up that park because it was such a beautiful park but we were too scared to go there with the kids

extra charge for 11 yr old kids where other hotels don’t charge for upto 12 yr olds

will definitely recommend this to friends & families especially if travelling with kids

when i told the staff the kids

nothing much, it would be great to have a coffee bar in the room

slept very well and the breakfast was very good

they gave us a welcome coffee at the coffee bar when we arrived and then offered us a box breakfast when they

shame about the non alcoholic bar but plenty of bars 20 min walk to main square

may be wifi connection should be improved

the kids had a separate room but we were connected by a small entrance area behind locked doors

family room was ideal for a family with 2 little kids

the family suite configuration worked so well for our family of 4 with young kids

strong wifi

comfortable and very friendly staff, were able to arrange an early check in (which was great after a 12 hours

family, specifically both my kids loved the 3 bed room

the washrooms, in particular are very very small which probably only kids would be comfortable with

was very dusty and didn’t look clean, no elevator and we had two kids and suitcases and they put us on the

lift worker but sometimes doesn’t and it’s also very small (only one person on the lift, wifi didn’t work

location, breakfast, wifi, clean

had very irresponsible couple with two young kids who let the kids play outside our room in the hallway and

our family got two rooms next to each other one for the kids and one for the parents

was amazing and helpfull, the room was clean, breakfast and location was perfect

room service was prompt, friendly, and delicious

thought the spa was very limited

not a thing very good, breakfast lovely too.

during two mornings of our 3-day stay, they had “breakfast boxes” done up for us because we had to leave

the location and the breakfast

breakfast very good

aircon and wifi works perfectly

kids were placed on 5th floor

also you need to call room service in order to open windows

pedro behind the bar was very friendly

maybe more information on spa and gym.

friendly staff in a great location. beautiful bar and restaurant . beds were very comfy,

they had a little kid box with kids shampoo and soap which was a great touch

and always available, the beds are super comfortable, the air conditioning was great and the wifi was fast

coffee or tea making facility in the room and no bar service in the hotel as it had only opened up fully in

daily room service, and very good

nothing other than there was no bar facilities in the hotel

room service did not refill the coffee and the bedsheet was so small that it got out of the

delivered right at 15:00 pm, despite the fact that we arrived in the hotel at 10:30 and asked for early check

noise from the traffic lights, low light in bathroom. wifi works only when tv is on.

best location and fantastic amenities. good breakfast too

excelent fresh and good breakfast

the third floor houses the hotel laundry so we listened to the constant humming of the driers and the smell

breakfast was excellent, pastries were delicious, staff were nice and friendly, location was great

twin beds to make a double bed, wifi is really slow, it takes a long time to figure out how to adjust the

the room was really good value for money but must’ve been adjacent to the laundry room and air con units -

they do not have a laundry or iron. it is an issue especially for business travellers.

2m and the bath tub is for kids

breakfast was ok

was there for three days, and it was an unpleasant surprise to find out that the room service did not clean the

breakfast was great with hot and cold dishes, fresh fruit and a cappuccino delivering all sorts of

good location, very friendly staff, comfortable bed, nice breakfast, ...

there was a family with screaming kids that started running in the hallway at 8am.

challenging if you have kids with you too

was small for 1 adult + 2 kids

the room size is tight for 4 adults and the whole space is more suited for a family with small kids - there

it's not appropriate and safe that kids or old people stay apart from family in different floors

pool had a lot of kids… not very relaxing

very good buffet breakfast

fresh breakfast, plenty fresh simple options to choose from, good coffee

the pool was too small, which was not obvious in the existing images.

pool bar only opens on weekdays even in the summer and found out upon check in