breakfast was just enough to get going for the day

it was very clean and i liked the gym equipment

location - good breakfast - great gym area - proper clean equipment

full bar with happy hour in the

we also ate an evening meal at the bar area and kathleen was our server/bartender she was friendly, professional and made the

property the insulation isn’t super great and it is right next to the train tracks and a loud bar with music

the hotel does not have a restaurant or bar but as it is situated right in the centre and surrounded by restaurants and cafes that is not a

dirty wet wash rag in tub, no bar soap and stained pillowcases required changing

the wine bar is awesome across the street

noisy (based on location outside bar with live band playing until midnight)

, service , excellent neighbourhood with museums , restaurants, walking promenades swimming pool

art, location, gym

the pool area is wonderful

property has it all- updated rooms, great food and bar, excellent staff, beautiful pool and gym

at time we went there was no room service, room cleaning unless asked or spa facilities

the staff, the beds, the pillows, the pool, all were wonderful

i liked their food bar and lounge area

the people at the frontdesk and at the bar were very kind and helpful

good hotel, nice and clean, very nice staff, the hotel offers free shuttle which makes it a

the pool was amazing! the bar food was great

due to construction: no bar, no pedestrian entrance/exit, no pool, no gym

had one continental breakfast by room service

staff was great from the door to the spa and everywhere

the pool,fitness center and spa kept us relaxed and fit for our stay in orlando.

sides room service- a potential equally pricey option)

friendly staff. relaxed atmosphere. clean hotel full gym

the bar staff was friendly

large bedroom, with a lounge area and a kids area, nicely decorated.

is very clean the pool was excellent the decor was great very beautiful hotel

decor, close to downtown restaurants, pool.

some of the ev chargers where not working when arrived but luckily they repaired them.

garage has free ev chargers too

staff great. room and bed are very good. wifi excellent.

good location staff friendly bar attached to hotel room comfortable and a good size room clean

we ordered the most amazing breakfast via room service

have an ev charger on site

the breakfast was also pretty good

microwave needed in lobby to heat breakfast

proximity to family and springs. breakfast sandwich

no hot tub and gym was too small.

that breakfast!!!!!!!!!!!!!!!!!

pillows were a tad small and soft. more lighting needed in the parking lot.

cleanliness, comfort, fridge and microwave, breakfast

breakfast was nice, pool was great, staff very friendly.

to covid the breakfast is grab and go items which is fine but there is no hot coffee

the pillows were not comfortable and not enough selection for breakfast

great pool.

they have a laundry available for $4 ($2 the washer and then $2 for the dryer)

breakfast included, parking comfortable, pool nice, everything clean

also i tried to wash and dry my clothes at the on site laundry room

the rooms were very spacious, the kitchen was very complete, and the breakfast was excellent

washers & dryers in laundry facility needed to be cleaned

good breakfast

love everything about the hotel the location and the way the staff accommodated to our early check in

sheets were a little itchy -only one person in front desk -loud a/c but turning it up helped -gym was just

leaving for an 11am check out room service knocked twice once at 10am another at 10:30am to make sure we were

good ferry/ shuttle to theme parks and availability with frequent intervals

was very comfortable, room service and buffet was great, but most importantly stuff was very friendly

the boat to universal, lovely setting, great pool for the kids

lovely pool for the kids

nice pool area, good gym, and perfect location for visiting the universal parks

my kids had a good time in the game room. and our room was very clean thank you.

the gym

room service was amazing.

very strong smell as you walked to the pool or elevators to the north tower

pool was perfect and clean

the pool is 24h and clean

and luxurious + complimentary parking + easy to drive in and out of the property + we used the kitchen a few times and found it satisfactory + the pool area was nice

nice pool and free breakfast.

breakfast was not a good as expected. but it worked for us.

the pool area and bar was also just

- great nights sleep snack shop has lots of variety for all times of the day lunch at the pool bar with a giant cocktail just has to be

direct access tom universal park via short walk or on boat shuttle service

hurricane closed pool and room service! housekeeping burnt armani shirt.

my kids loved the pool/slide

free parking, a complimentary airport shuttle, and 10 ev chargers made everything super convenient

breakfast was excellent! what more could people want!

breakfast offered a lot of food items to choose from

the beds were comfy and the breakfast was great!

complimentary hot breakfast

new, in great condition. comfortable beds and room. nice shower. nice bar area.

offered shuttle to airport.

great room, friendly staff, great shuttle driver!

gym equipments were not adequate and the air at the gym was not cool enough

great for grabbing something quick on the go or if you need something for kids

hotel to the parks was surprisingly beautiful, and the free water taxi was a huge hit with our kids — such a fun and relaxing way to travel

breakfast was amazing!!! had room service.

grab and go breakfast bar is expensive and chaotic

staff were brilliant couldn't thank the gentleman on the desk anymore, he helped with an early check in said i had buttered him up with my warm attitude towards him haha he was so nice

no free breakfast!? ;-) no big deal, kids were too excited to eat that early anyway.