parking and restaurant seating

from the bar were well ebelow standard

breakfast, tea time, drinks outside, dinner at the bar all great

no spa facilities; but then not expected.

room service also ordered which never arrived even after waiting 45

car park, only one ev charge point

staff wasn't very helpful when we questioned about ev charging

ev charging point handy, location is within a few miles of everything, food was cooked/ presented

the location is good, and there is ev charger onsite

ev charging station on site

ev chargers were always full so i didn t manage to charge despite checking multiple times.

ev charger is not yet on the podpoint app - would be good just to add a note on the machines to

was perfect and easy to find, however the ev chargers where constantly in use due to the gym

ev charging also available

very handy having free ev charging

plenty of parking - just installing ev charge points too, but not active yet

no ev chargers

location, ev charging, staff

ev chargers unavailable as all had non ev cars parked in them presume due to insufficient spaces

no ev charger

breakfast was good lot to choose from room was spacious bed comfortable and lovely overlooking the

spoons for cereal - whether it's because the difference isn't obvious to everyone, or because the kitchen isn't keeping up

the spa facilities were absolutely amazing and we had a lovely, romantic weekend!

we drank at the bar which has a lovely atmosphere, we had good room service and breakfast buffet was excellent,

free wifi wasnt great however it is free lol. overall signal in the hotel is very bad.

plenty of space to walk the dog and the ev charging was a real bonus

three ev chargers didn't work with my kona

nice to see 3 ev chargers near main reception

superb breakfast, ample car parking

was stunning glad there was a gym and pool bar restaurant was stunning the decor the beautiful pictures all over in frames it was like a

full bar with food a definite plus

allowed early check in and late checkout

bar area and rooms were lovely

very helpful staff. very convenient laundry room.

mini food pantry and useful items sales counter with bar and snacks on ground floor

cruise stay, lovely place location and parking, the ev charger was a welcome unexpected benefit too, thoroughly delicious breakfast

lobby and bar with relaxation space was wonderful.

stocked bar and snacks in room

cosy bar area

our beautiful room (big bath, great shower, comfortable bed, gorgeous design), the deli bar had a lovely ambiance with a great food and drinks menu, and the location was perfect for

we chose this hotel because of the ev charging on site and on arrival it wasn't working and the hotel does not bear responsibility on

they had an ev charger the dinner was passable

drinks at the bar were a little expensive

view was excellent, quite room on the 5th floor and room service very good considering the covid 19 proposed restrictions of services

i also had room service and that was really nice too

here for a wedding at the golf club

brand new place, shame that they hadn't paid more attention to soundproofing, kids running down the corridors at 8am & sounding like they are in your room disappointing no

fabulous room service pizza from the parsons collar

clean, modern rooms. comfy bed. fast room service.

great welcome by staff and very helpful when i wanted an early check in

the ev charging points came in handy and about 6-8 of them so plenty for all

topped off my great room service and delicious breakfast

the pool and spa were still closed due to restrictions

for the kids, like the cookie, robe and slippers, chocolate dip treat, drink carton and activity pack is

poor wifi connection

ev charging priced fairly at 39p a unit

also pleasantly surprised to find ev charging for our car

easy check-in online, plenty of parking with ev chargers at 55p/kwh

breakfast was incredible

we visited the wellington country park nearby which is great for kids

lovely. staff food, accessible room, ev charging

there were ev chargers in the car park which was very convenient as it meant i didn t have to search around

the restaurant was closed for most of the time, due to staff shortages and there was no lunch or bar snacks served, an afternoon tea was available, but was fully booked

the small swimming pool in the basement was a bonus & kids had a fab time

beautiful hotel super clean good value for money lovely warm pool

location. staff. has an ev charger. breakfast

they also had an ev charger

needs more than one ev charger

more disabled parking near the entrance would be good.

excellent customer sevice delivery via the staff - staff prepared to go the extra mile - room service second to none - wonderful food - beautiful location - tranquil

great to have ev charger on site

is ok but perhaps a slightly narrow choice the swimming pool is quite small, but it's good for kids

location was stunning and loved they had an outdoor playground area to keep the kids entertained

crawling everywhere and toddler was enjoying the view out side horses and nice play ground for kids my kids were so relax because of them we were so

perfect location, kids love it

it is only 5 minutes walk from the town centre, has good parking and an ev charger (a rarity in the new forest apparently) (+)the car park had ev charges.

was great, so were the staff and the swimming pool was fab, great to have a nice swim

great facilities and clean room good location for access to town and local pub ample parking and three charge points good breakfast and nice restaurant well stocked

more disabled parking bays would be great

was very basic, no coffee machine or even wifi password

excellent location. good food and beer. nice beer garden. good parking with onsite ev charging.

free carpark with several ev chargers

we requested a late check out and it wasn’t an issue

friendly staff, excellent room and a great breakfast

restaurant was amazing and bar area was welcoming and friendly