added bonus of complimentary breakfast

was brilliant the facilities were good bar open till 2am brilliant for a night cap

a great location near the downtown area, a comfortable, quiet room, a nice restaurant and bar and wonderful staff

location, super clean hotel, with friendly helpful staff, with bar and evening meal facility

friendly reception and bar staff

to their credit the bar staff quietened it all down once i went down to ask, and apologised in the morning as well

bed was too soft. poor sound insulation, could hear all sounds from the bar and restaurant.

the bar staff were fantastic and the room we stayed in lovely

there is a separate restaurant area, and the bar has all the personality of a traditional village

a nice cosy bar area with a fire tv and music

very cheerful helpful staff. lovely dinner and excellent breakfast. ev charging worked well.

dedicated leisure team with melissa and the others in the pool area

location, cleanliness, staff, food, swimming pool and bar all excellent.

pool and spa fab and loved the jacuzzi

bar area just recently renovated - looks great

and well equipped bedrooms and lovely gardens, dog friendly, ev charger, helpful staff

the fact they didn t have ev chargers.

staff and restaurant and ev charging

quiet setting with ev charging on site

we stayed in a standard double room with breakfast that in lesser hotels would be marketed as a superior room

the ev charger was great too

beautiful garden. a historical church beside. easy parking. nice breakfast. extra bed for child.

was fantastic - very comfortable and warm,loved the open coal fires in the lounge bar areas good room

the room, staff,breakfast,pool,gym

gym is basic but does the job

staff were excellent. always polite and helpful. the ev charge point was very useful.

staff excellent, parking and ev charging right outside front door

lovely clean hotel with ev charging

although i appreciate it may of been bank holiday was extortionate as admitted by a member of bar staff when mentioned during discussion

of parking, friendly staff at reception and in the bar, quick room service delivery

ev chargers not working.

rapid and type 2 ev chargers in car park

excellent ev charger

ev chargers on site friendly and helpful staff clean and comfy bed and room facilities on

cleanliness and facilities. ev charging points are a bonus

free parking and wifi

they allowed us to bring takeaway into our room as they didn t offer room service

location to my business meeting was great 2-3 mins drive and i was at the property parking was great especially as it was free to hotel guests

great location, free parking, reasonable room rates and excellent food and drink

excellent breakfast

the bar could have a better range of drinks, there were no non-alcoholic options for example

staff were friendly, and reopened the bar for us so we could have a drink when we arrived, although there was not what we wanted to drink

no one at the bar area every time we went, with no one around, we had to pay at reception

no beers, ales, or ciders on tap even though the bar has taps visible

young bar and restaurant server was very attentive and looked after us

only two ev chargers.

2 x 7kw ev chargers available, one of which was unavailable due to a guest not moving their car

bed was comfy. ev charging worked ok.

location, ev charging available, grounds, breakfast

lovely location and building ev charger!!

i asked for late check out unfortunately couldn't extend the booking

restaurant and bar alongside the spa facilities.

hall room bathroom everything was clean, at the restaurant the food is good they also have a spa and a clean gym breakfast with good food thank you for everything and much success in the

i had late check out however i had cleaners knocking on my room door at 11 and reception calling for no

did realise until i checked one of my receipts at the bar they were adding service charges without asking or informing

the hotel also has 4 ev charging points available, all of which were free when i charged my car which was brilliant and

huge bar and restaurant with plenty of charging points and looked great downstairs

wifi signal not great

late check out time (12 o'clock) overall a very enjoyable stay and i would happily stay here again (+)great location, late check out is great. good customer service (+) lifts are quick, late check out allowed for members, discounted parking at grand central brittania car park 12 (-)not ready by 1500 for check=in but they compensate us with free drinks and late check out the air=conditioned not working and the guy in reception replied unprofessionally as

there was room service available

a special shoutout to geoff, and ashley from the bar and restaurant they were incredible

i could have and it's minimum were that they put one towel out for 2 of us and we asked for late check out and the house keepers came at 10am

any extra frills (late check out, bag storage, tv and wifi) cost extra, but it's super easy to add them on

steven on the desk was particularly helpful when i arrived late at night and gave me a late check out which was great

when i asked about late check out hony was really helpful and

it was very modern, there were no windows meaning it was pitch black and silent and we paid for a late check out which was 1pm

great bar with real good prices

are friendly and helpfull location is fantastic bar is responsible prices for bham city center

great place and desk guy was sound and bar beside great crack in station bar very friemdly

bar at the bottom didn't have very good beers

mostly everything, couldn't fault the hotel.except for the bar closing early.

and hot chocolate was a lovely touch and £9 for a lovely breakfast was really reasonable (kids eat free too, bonus

wifi was free but not secure it was provided by 02 but they asked for your mobile number whicj i

had a small kids play area

breakfast for kids

it was no toiletries in the rooms we asked for toothpaste, shower gel, room service refused to give us and say go to the reception and ask them, reception said we haven't