reception and bar area was nice and relaxed

the bar could have a better range of drinks, there were no non-alcoholic options for example

staff were friendly, and reopened the bar for us so we could have a drink when we arrived, although there was not what we wanted to drink

no beers, ales, or ciders on tap even though the bar has taps visible

the dining room and bar were open until late (although i didn’t need to use it)

ev chargers on site friendly and helpful staff clean and comfy bed and room facilities on

rapid and type 2 ev chargers in car park

excellent ev charger

cleanliness and facilities. ev charging points are a bonus

ev chargers not working.

breakfast was excellent, but would have been better with tea/coffee available to help yourself

i would suggest adding yoghurt to the breakfast menu as kids love this

wifi sucks

they went out of their way to retrieve it from the laundry trucks and posted it back to us

my kids forgot their jacket and they ousted it before i even noticed it was missing

very cheerful helpful staff. lovely dinner and excellent breakfast. ev charging worked well.

location, cleanliness, staff, food, swimming pool and bar all excellent.

very easy check in and my little boy loved the swimming pool which was suitable for all ages

the bar was not open

pool and spa fab and loved the jacuzzi

was told the ev chargers were free only to be charged when i actually arrived, really disappointing as this was

plenty of parking and ev chargers which were easy to connect to

min), plenty of parking space with 2 ev chargers, good breakfast and nice bar

located on walking distance from nec

it was hard to find the ev chargers - more signage would be useful

hotel is accessible to dining, recreation, shopping and has gym and swimming pool that my family really enjoyed

r first night away without the kids

we had lots of kids and they were most excited for the pool so it was a big disappointment

only thing i would say is that we ordered room service and the food was cold, again the staff were very understanding and took it off our

a big hotel and the swimming area is not good enough , we didn't even get in to see the swimming pool

the beds were comfortable and the breakfast was brilliant

clean room with ensuite, wifi and aircon

the room service food was horrible but the issue was resolved very quickly

huge bar and restaurant with plenty of charging points and looked great downstairs

there was room service available

close to new street , comfy beds , pool table in bar and jukebox , lovely barmaid .

would have liked a night cap in the bar when we got back but it had closed at 8pm.

great place and desk guy was sound and bar beside great crack in station bar very friemdly

are friendly and helpfull location is fantastic bar is responsible prices for bham city center

bar at the bottom didn't have very good beers

the hotel also has 4 ev charging points available, all of which were free when i charged my car which was brilliant and

devices sometimes disconnected from the wifi if they went to sleep and it took some time to reconnect

incredibly friendly lady at the reception &swimming gym facilities available too

the gym was also really good

room service knocked on my door even though i had asked to late check out

decorated rooms, friendly and very helpful staff, great location and enjoyed using the nearby pool facilities

quiet setting with ev charging on site

staff and restaurant and ev charging

the fact they didn t have ev chargers.

and well equipped bedrooms and lovely gardens, dog friendly, ev charger, helpful staff

lovely hotel, nice spacious rooms. staff friendly and helpful. beautiful breakfast the next day

they do offer late check out for 1pm for £10, but lets be realistic, nobody wants to pay just to sleep a little

any extra frills (late check out, bag storage, tv and wifi) cost extra, but it's super easy to add them on

i could have and it's minimum were that they put one towel out for 2 of us and we asked for late check out and the house keepers came at 10am

steven on the desk was particularly helpful when i arrived late at night and gave me a late check out which was great

it was very modern, there were no windows meaning it was pitch black and silent and we paid for a late check out which was 1pm

more options and affordability of house wines on the hotel bar menu would be great.

the breakfast was fantastic too

we took a walk around the grounds and enjoyed a drink and food in the newly renovated bar area

nice breakfast, exceptional rooms, the manor is in a beautiful setting, there plenty of areas to relax

breakfast service was a little slow and too much sauce on eggs great coffee though!

wifi was very good as well

is lovely here , the bar , the rooms and area

the option of possible room service would have been more than welcome after the bar closed

the option of possible room service would have been more than welcome after the bar closed

and the staff are friendly- it s good value for money, conveniently located and there is ample parking

i hope they will introduced a new family rooms for small kids

be on the breakfast hall on early. make sure you put on the sign for room service.

have to pay for parking and late check out

downfall was some of the cooked foods at breakfast time tasted as though they were yesterdays warmed up

reception and bar staff were great

staff excellent, parking and ev charging right outside front door

staff were excellent. always polite and helpful. the ev charge point was very useful.

lovely clean hotel with ev charging

dined in the bar twice and food was delicious

the bar facilities are superb, the meals are delicious and very good value

perfect location, great bar area and super friendly staff

we were given complimentary late check out at 1pm ( usual checkout is 11am which is still a decent time

the dinner menu was a little overpriced but the bar menu was not bad.

facilities in the gym, spa and room sizes

restaurant and bar alongside the spa facilities.