wifi signal was weak.

no kids facilities

so much easier and soooo much cheaper than driving around, getting lost, trying to find parking and we could have lunch in town with a glass

of parking, staff very friendly, comfortable and clean room

breakfast was excellent

room space, breakfast, ev chargers located in the parking adjacent to the hotel.

about 6 ev charging points are available - 2 are 11kw, the others are 7kw

great breakfast

ample parking, great restaurant

ich is super expensive) even things like the wifi was an extra charge

to adding a lovely gesture for my husband 70th birthday x meal in restaurant was superb, and breakfast was delicious x highly recommend

was often crowded and on my last night, a sunday, was filled to bursting with families where the kids were sitting around playing cards

convenience: especially with kids, we were able to explore and take guided tours of the titanic quarter

we didn't use room service.

wifi worked no problems at all in the room

nothing was a problem and on arrival the kids got a token to use in the shop, nice little touch we

vending machine for kids

in entering an amazing room to all the essentials the hotel room has equipped in it, also great gym suite, and to a top notch breakie the following morning, everything about my stay was just

breakfast was amazing staff are super friendly and receptionist tha checked us in couldn t be

i booked for 2 adults and 2 kids. breakfast was free for adults and not for kids.

reception area and bar grill were just wonderfully decorated and a lovely touch of a sofa at the top of the stairs

great bar downstairs with live music

was fantastic ate there for the two nights of our stay and couldn’t fault anything kids loved it too staff were so warm and friendly couldn’t do enough for

are friendly and helpful , parking great , decor good and rooms great size

clean rooms, nice bar with great food ud83dudc4c

the room service wasn t nice but everything else was.

gym was small and not that well equipped

good gym on site

location and staff - gym looked great as well great views on top floor

couldn t get room service after certain hours, i m not sure if this was covid related or the hotel policy all

ev chargers were very useful and to secure, free parking was brilliant

mattresses too soft no ev charger the rowdy visitors (male, young, drunk) too loud

ample parking spaces and an ev charger

minute walk into town the early check in at 8

new places for family kids were suggested, food was served with a smile

no gym/pool

it'd be great to have some fitness space / gym?

the price of the room service pizza, the pizza was tiny

wifi reception and phone reception

south african receptionist

not informed about not being able to allow kids to rooftop bar after six therefore due to a later check in and time to eat we couldn t go

wifi didn t work at all which is quite poor if i am totally honest

ordered 2 iced coffees and 2 pints of orange squash via room service and it was 24

the breakfast

observatory bar on 23rd floor will immediately get you into holiday mode

breakfast was excellent and receptionist thomasina went over and beyond to help us

grab bar for getting out of the shower. it may be difficult for someone with mobility issues.

breakfast rate of booking.com

g nutella to the selection of sauces for the pancakes for kids

the bar over looks the busy city with beautiful historic building in the background

we arrived earlier like 1 o'clock and our room waw ready for free early check in

the last day we needed to keep our luggage at the hotel since our flight was in the evening and late check out was not available, i appreciate that the receptionist allowed us to keep our luggage

early check in and late check out were granted with no issues or charges

needed early check in for a least one room with having a guest with a disability but they could not

the bar had limited choices available

also the fitness ctr was very small

delicious room service breakfast

location, luxurious rooms, friendly staff, fast wifi, great breakfasts, and room service

everything,from the exceptional room,breakfast and ideal location

room was very comfortable and wifi worked well

also had a fast and overnight ev charger

lovely breakfast, lovely location for walks. ev charger, lovely pool

the staff made me feel very welcomed, the bar was good, food at both restaurants was great

breakfast room service was extremely dear

had everything we needed, i loved having the spa and pool

breakfast did not have many options available, especially for kids

were at far end of building)

noise from room next door, kids and adults

when we ordered room service the following morning we were expecting fresh coffee as it was stated on the menu but

the room, the restaurant, the staff, free parking.

we also went for some light lunch in the lounge bar the next day, which is such a relaxing and homely place to sit and further enjoy the views -

even though we coukd have all fit into the one suggested for kids, one with queen and 2 twin bed

entertainment in the bar / lounge area might have been nice though there was a wedding on so maybe not possible

was fantastic, bar area was clean and tidy and very relaxed

the kids enjoyed the ghost room and the food was excellent