excellent staff and the wifi was good

check in was from 3, but we didnt get to check in till almost half 4, asked for a late check out as a courtesy for delay but they wouldnt oblige

no pool for kids but thats expected in a city centre place in ireland

she is such an amazing staff member, lots of help & recommendations for myself & the kids

james), the laundry service bundle package was value for money as

arrived early and early check in was made available by friendly reception

the fitness room was small and no swimming facilities.

all staff was very helpful especially orie in the bar he was very kind

breakfast was nice but staff could have been a little more attentive, we waited a good 10 mins

size of the fitness centre wasn't ideal, and probably the bar in the ground floor doesn't take advantage of the

couldn t get room service after certain hours, i m not sure if this was covid related or the hotel policy all

location and staff - gym looked great as well great views on top floor

everything from check-in help ant reception rooms the bar and check out

all good - maybe a little more room service choice would be nice.

the veiws was amazing and room service 10/10

breakfast at a reasonable price, nice bar and great bar food, great location in the heart of belfast

laundry is sent out and returned that evening

the room was modern, the bed was very comfortable and dinner and breakfast was excellent

the bar over looks the busy city with beautiful historic building in the background

grab bar for getting out of the shower. it may be difficult for someone with mobility issues.

bar staff very friendly and polite

friendly nice room and breakfast good

free wifi reception was excellent

the food tasted great and the coffee machines make great coffee and hot chocolate etc

good wifi

wifi was terrible

even if you pay for early check in, you won't be in your room untill atleast 13

the bar on the top floor is a hit! wonderful.

also from bar / restaurant and top floor

attentive especially doorman and grand cafe staff room fantastic bed so comfy and toiletries and laundry first class will be definitely returning and would recommend to family and friends busy

sorry to say the food in the restaurant was not very good but the staff are lovely we had a late check out and the asian housekeeper woke us up knocking on the door even though we put a

the room service was fast and the food was delicious

room service menu is very small is the only thing i could fault

that we had to pay for wifi - thats not on these days!

location was good. kids coupon for a treat was very popular.

room was huge and comfortable, breakfasts and room service we had in evenings were amazing

to adding a lovely gesture for my husband 70th birthday x meal in restaurant was superb, and breakfast was delicious x highly recommend

was often crowded and on my last night, a sunday, was filled to bursting with families where the kids were sitting around playing cards

wifi poor for people on business

we got amazing room service for dinner and a lovely breakfast the next morning

ev chargers were very useful and to secure, free parking was brilliant

ample parking spaces and an ev charger

mattresses too soft no ev charger the rowdy visitors (male, young, drunk) too loud

breakfast was very good and nicely presented, i was really satisfied

minute walk into town the early check in at 8

also had a fast and overnight ev charger

lovely breakfast, lovely location for walks. ev charger, lovely pool

parking, superb breakfast & the sleep spray on the pillow was a fantastic touch much appreciated

kitchen deserves a 10/10

door into the staff kitchen at breakfast - adjust the closing arm on door so it stops it constantly banging

room space, breakfast, ev chargers located in the parking adjacent to the hotel.

about 6 ev charging points are available - 2 are 11kw, the others are 7kw

wifi in the appartment could have been a little better and there were a few too many stairs to

the breakfast was amazing

room service burger was great

close to belfast and a lot cheaper , free parking and wifi onsite , good breakfast , lovely

time was very busy, had room service booked but had to come down to restaurant as time was an issue and it hadn't arrived

the wifi in the rooms was not very good, but that really was the only issue

was in-between other rooms with people still having the craic at all hours, not fair on the kids

location able to reach all northern ireland from there, free parking lovely big room shower and bath large tv comfy bed, housekeeping excellent and breakfast

the kids had what they wanted and everything was presented beautifully

countries but its my first time to pay 85 pound for a break fast for a family of 3 adults and two kids one 3 yr and a 7 yr

parking bar restaurant

excellent room service, plenty of choice for breakfast.

breakfast ,there where a couple of kids looking after the buffet and some of the choices where either low or missing

this place is amazing friendly staff welcoming reception amazing breakfast clean and fresh rooms laundry left at door when dnd sign was put on door - great for fresh towels etc cocktails are fab

lots of parking so good if you have a car and want to see the coast and not too far in a taxi if you want

great choice at breakfast

no kids facilities

room service was a a-bit pricey for only 3 drinks that s the only thing

the wifi was poor in the room we stayed in and the hairdryer cable was too short to use in front of the

poor wifi in the room- i think it should be much better for a four star hotel

bad wifi ..

food was amazing pool/spa facilities really good staff were all lovely very good

gym facilities were great, pool was lovely and then we got massages too

food in the bar area could be better or more choice however what i had was

cost of the bar drinks - pretty excessive even for hotel prices & sandwiches ordered pretty late from the bar

we had dinner as well as breakfast which were both quite

meal at night and breakfast in the morning were excellent

breakfast excellent

no cocktails - because there was no cocktail bar person

had our evening meal in the bar area and it was simply delicious, would definitely return to this hotel

came to our door with a different menu for us and said they'd serve it to us from the bar as an exception - this absolutely made our stay, and made us feel so catered for

staff at reception, the bar area and the restaurant were so friendly and helpful

don't like the change in decor of the bar