breakfast was nice but in my opinion was very expensive, for the price i expected something

cost of the bar drinks - pretty excessive even for hotel prices & sandwiches ordered pretty late from the bar

was fantastic, bar area was clean and tidy and very relaxed

entertainment in the bar / lounge area might have been nice though there was a wedding on so maybe not possible

the price of drink at the bar is just ridiculous.

ordered room service for my evening meal and the standard of service and food was

room was lovely and very clean and comfortable we had a snack at the bar along with a few drinks they where great

there were two heart shaped chocolates left on the bed earlier in the day after room service; i thought a bit more effort would have made the experience a lot better

breakfast was beautiful. lovely external wedding building. accommodated with early check in.

great ambience-easy parking

breakfast was nice until kids were up without their parents and coughing into the hot plates

was often crowded and on my last night, a sunday, was filled to bursting with families where the kids were sitting around playing cards

breakfast was good with plenty of choice

we got amazing room service for dinner and a lovely breakfast the next morning

we got amazing room service for dinner and a lovely breakfast the next morning

gym was small and not that well equipped

location and staff - gym looked great as well great views on top floor

great staff, nice hotel, decent bar and high quality rooms.

couldn t get room service after certain hours, i m not sure if this was covid related or the hotel policy all

access to wifi and willingness of the staff to help getting access.

room space, breakfast, ev chargers located in the parking adjacent to the hotel.

about 6 ev charging points are available - 2 are 11kw, the others are 7kw

staff so so friendly and helpful from reception to breakfast to bar staff and even the ground maintenance staff out side are so nice thanks for a

hotel staff so lovely and friendly, came from dublin for nye we had great time late check out 6pm was a dream food was great also

the breakfast was excellent, plentiful and provided an abundance of choice

nothing was a problem and on arrival the kids got a token to use in the shop, nice little touch we

the option of a late check out and baggage storage, as we was travelling in the evening

modern, comfortable, clean, great gym, fantastic staff.

nothing was a problem and on arrival the kids got a token to use in the shop, nice little touch we

the room service was fast and the food was delicious

room service available for food at 11pm on tues 4th january- no one answered the phone on numerous

breakfast was prepared -would prefer a buffet style

the price of the room service pizza, the pizza was tiny

as much as the room service breakfast was very tasty, the menu could have more options.

room was great size for 3 adults & breakfast we amazing

room service replaced towels but didn't clear out the old ones and the bin liner in the toilet was

bar ambience furniture not comfortable

was hit and miss, no ability to cast from device which would have been good when travelling with kids

rooms were over 30.degrees and when adjust temp they kept going back to 30 degrees kids too hot

excellent staff and the wifi was good

carry it upstairs) and the pizza itself was very

9 for a beer in the observatory bar ud83dude32

one bar staff in the observatory bar was having a bad day and spoke badly to his colleague in front of

veral times) for room service

attentive especially doorman and grand cafe staff room fantastic bed so comfy and toiletries and laundry first class will be definitely returning and would recommend to family and friends busy

arrived early and early check in was made available by friendly reception

the gym/fitness room was small and some of the equipment is showing its age.

the wifi connection is terrible.

good size room. early check in which was a great help. umbrellas as it rained.

staff couldnt have a done enough for us and i cant say enough good things about the lads at the bar will definitely be

g nutella to the selection of sauces for the pancakes for kids

was first time in a long time me and my wife had a night away from the kids and the europa and our room surpassed everything

we had been looking forward to a ly in as we had no kids with us on our trip

the room was modern, the bed was very comfortable and dinner and breakfast was excellent

beautiful hotel with a lovely upstairs bar and excellent service. ud83dude00

ince when i was last here) - bit blingy

staff at reception, the bar area and the restaurant were so friendly and helpful

very pleasant, comfortable stay. half board package was good value. easy parking.

had our evening meal in the bar area and it was simply delicious, would definitely return to this hotel

don't like the change in decor of the bar

ev chargers were very useful and to secure, free parking was brilliant

mattresses too soft no ev charger the rowdy visitors (male, young, drunk) too loud

ample parking spaces and an ev charger

options to choose from, staff were friendly, toilet was clean, beds were comfortable, the gym is very good

new places for family kids were suggested, food was served with a smile

also had a fast and overnight ev charger

lovely breakfast, lovely location for walks. ev charger, lovely pool

they gave us free late check out

we were signed up to the ihg programme and received early check in and late check out

wifi issues in our room.

breakfast did not have many options available, especially for kids

very friendly and helpful staff. breakfast was perfect. restaurant and bar was nice.

with 4 kids and always looking for something in car or to go out

was in-between other rooms with people still having the craic at all hours, not fair on the kids

the room was so comfortable. and the staff were lovely and the breakfast was so tasty

was fantastic ate there for the two nights of our stay and couldn’t fault anything kids loved it too staff were so warm and friendly couldn’t do enough for

rooms were comfortable and clean and there was a bar and great choice of food available

wifi was slow

easy to find with lots of off road parking

room

staff were very attentive, and friendly with our kids

was excellent, staff overall great, spa was so clean

paying for spa booked out

breakfast was tasty and well presented. location was excellent lovely views over rathlin .

very clean hotel staff friendly warm and welcoming spa therapists very professional

wifi couldn't connect at all, unable to use bath as bath tap rusty and dripping into bath settled

getting parking ticket outside front

the food was lovely. the location was great, by the sea was fab with the kids. will return

5 charge for parking 5 charge for room service no tv or bar in hotel

my son and i dined there and i had toast for breakfast