the odd night, very dog friendly (including in part of the restaurant) and increased number of ev chargers since our last stay (although there is a but

there was a large car parking area with ev charging points, however they hadn’t been advertised

the location could not be described as 'picturesque' it was blissfully quiet and there is a ev charger on site

location. good ev chargers.

ev charger in car park low rise building

independant ev charger on site is poor

plenty of parking available, including ev charge bays in the overflow car park

and quiet stay, grounds were very nice, ev charging and ample parking

ev charging available too

ev charging points, fantastic staff, beautiful surroundings

car park had ev charging

ev charging was an absolute joke

helpful staff, car park, ev charging, good location, restaurant and light meals.

close to amenities. central to shops. very clean and great to see ev charging stations

location and facilities. good parking and ev charging point too.

is an ev charge point which is great, but it was always blocked by non ev cars/vans, so we couldn't use

great central location with easy parking and free ev charging. good breakfast too.

ev chargers out if use due to building works

ev charger blocked by non charging car all night and no carpark management

gym music was mildly annoying that early (not horrific but mildly annoying)

spa, pool and hot tubs in fabulous relaxing location

parking and excellent location

wifi and phone signal was poor.

wifi connection on our tv or on my phone, this was reported and the staff at reception tried there

friendly staff nice grounds good spa dinner was excellent plenty parking

ev charging points not advertised; only one available for credit card use (other two restricted to

ev charging points

only hotel i could find near chester centre that has ev charging points as that is one of my priorities, good location

nice hotel, friendly staff, convenient location, free parking, gym and decent breakfast

spa as amazing, the breakfast choices were unbelievable and i did not want to

kitchen has everything you need apart from teaspoons

gorgeous, clean room with great kitchen facilities and plenty of room

bed was comfy and had everything we needed in the kitchen

the kitchen in the lodge worked just fine

it was very spacious and loved the open plan galley kitchen, dinning area and living room

lovely room very comfortable great spa great breakfast. fantastic staff.

good location just off the main road. happy hour bar prices @ £2.50 per pint

the offers in the bar could have extended to hotel gests

staying with my daughter currently and she lives pool lane but it's nice to have a night there once every couple of weeks

room service drinks menu. need more variety and options to edit mixers.

friendly greeting and helpful staff. great ev charging point right outside.

and you register your car on the tablet at reception - i specifically booked the hotel for the ev charging facilities, which require your own cable

ev charger

easily accessed. had ev chargers and was dog friendly.

has ev charging which was essential as we have ev car

nice bar meal and good breakfast and such a good price

room service or mini bar)

no room service.

have been more convenient if there was a room service for the food

service at the bar was very slow, not enough staff to cope with a busy time

the facility of the pool, sauna and jacuzzi are very good and especially as they are included with the price of the

pool was good with complimentary towels

couldn t get wifi in room number 433

the wifi and phone signal was not great at all.

pool cloased earlier than we expected for a weekend.

location, excellent secure parking & ev charging facility, friendly & helpful staff, very clean & tidy

parking and ev charging available

great location and parking as well as ev charging

nice early check in time

bar was busy

with lots of ev chargers

welcoming and really friendly staff the rooms were very clean and the meal we got from the room service menu was good as we missed the evening meal as we were at a concert

we arrived early and were told a blanket no re early check in

gym a bit small

access to executive lounge, complementary mini bar, efficient room service, great shower, huge tv, huge bed, perfect

and my girlfriend arrived on the 5th of october early in the morning to check in

gym could have being better equipped - adding in some more handles for the cable machines would be

were very tidy and included everything you will need even for just a couple nights,i tried out room service and it was very quickly delivered with a smile

they accommodated an early check in and were really helpful with everything

from the staff, to the rooms, and bar area were amazing

lovely hotel and lovely staff, kids enjoyed the swimming pool. great location.

bar was lovely

information about how to get the wifi

the staff were so lovely, the breakfast was amazing. just loved the whole vibe of the hotel.

i liked the large tv, i liked the room service