the odd night, very dog friendly (including in part of the restaurant) and increased number of ev chargers since our last stay (although there is a but

there was a large car parking area with ev charging points, however they hadn’t been advertised

the location could not be described as 'picturesque' it was blissfully quiet and there is a ev charger on site

location. good ev chargers.

ev charger in car park low rise building

location and facilities. good parking and ev charging point too.

close to amenities. central to shops. very clean and great to see ev charging stations

ev charging was an absolute joke

spa and excellent breakfast, good location , room ok, good car park but ev chargers looked to be out of order

helpful staff, car park, ev charging, good location, restaurant and light meals.

ev charger blocked by non charging car all night and no carpark management

great central location with easy parking and free ev charging. good breakfast too.

is an ev charge point which is great, but it was always blocked by non ev cars/vans, so we couldn't use

ev chargers out if use due to building works

spacious lots of bits for kids games and books for adults to read and chill pool and table football quite space for adults to as

plenty of parking available, including ev charge bays in the overflow car park

ev charging available too

and quiet stay, grounds were very nice, ev charging and ample parking

ev charging points, fantastic staff, beautiful surroundings

independant ev charger on site is poor

only hotel i could find near chester centre that has ev charging points as that is one of my priorities, good location

ev charging points

ev charging points not advertised; only one available for credit card use (other two restricted to

the pool it was relxing

any compensation but then after my husband speaking to them, they agreed to a complimentary breakfast which was lovely

the pool area in the hotel was amazing and the thermal spa experience was fab

hotel and food where amazing. spa the next day lovely.

the spa and restaurant weren't open due to covid, but the room service food was excellent

to order room service, and was told the kitchen was too busy

room service menu a little limited, but excellent quality

kitchen has everything you need apart from teaspoons

gorgeous, clean room with great kitchen facilities and plenty of room

bed was comfy and had everything we needed in the kitchen

the kitchen in the lodge worked just fine

it was very spacious and loved the open plan galley kitchen, dinning area and living room

fantastic for a family trip, lots to do restaurant was superb, enjoyed sitting outside at the bar and having lunch and breakfast was also good the spa was great and made full use of

and usually always in the court yard suites ,we really enjoy all the on site facilities pool gym etc, and as always the breakfast of choice always excellent we will be booking again very soon

there could have been more park facilities for the kids.

very nice pool facilities

was exceptional especially matthew and the blonde lad behind the bar very welcoming and nice to see hotel staff with a

has ev charging which was essential as we have ev car

ev charger

the ev charging for £15 was excellent and the pre booking of the ev charging was the main reason for

ev charging points immediately outside was a massive plus

they have slow charging which is good for ev charging overnight

alarms went off at 4am no late check out offered or discount given for standing out in the freezing cold for nearly and hour

hotel and room was lovely the pool and gym was outstanding and the people so friendly in all

reliably fast wifi

bed was extremely comfy, shower very good, food fabulous and gym and swimming pool brilliant.

i booked early check in, which was fine and the pool was gorgeous

retail park just around the corner if you're with kids and wanting to grab dinner away from the hotel

choices are expensive and very limited

simple bar food

have been more convenient if there was a room service for the food

retail park just around the corner if you're with kids and wanting to grab dinner away from the hotel

location, excellent secure parking & ev charging facility, friendly & helpful staff, very clean & tidy

parking and ev charging available

great location and parking as well as ev charging

nice early check in time

bar was busy

with lots of ev chargers

welcoming and really friendly staff the rooms were very clean and the meal we got from the room service menu was good as we missed the evening meal as we were at a concert

we arrived early and were told a blanket no re early check in

gym a bit small

access to executive lounge, complementary mini bar, efficient room service, great shower, huge tv, huge bed, perfect

and my girlfriend arrived on the 5th of october early in the morning to check in

gym could have being better equipped - adding in some more handles for the cable machines would be

were very tidy and included everything you will need even for just a couple nights,i tried out room service and it was very quickly delivered with a smile

they accommodated an early check in and were really helpful with everything

from the staff, to the rooms, and bar area were amazing