parking, ev charging available, good arran backdrop, memories of spending honeymoon at hotel in 1993

wifi speed a little slow

i liked the bar area

coffee and toast were not served at the table all the facilities well maintained and plenty of parking

room service charge to have a 16 pizza and chips brought up

friendly staff. great breakfast. lovely old building beautifully refurbished. 4 quality pillows!

all good, clean, friendly excellent breakfast

breakfast

the staff were very pleasant and helpful, breakfast and meal in restaurant was delicious

restaurant food was lovely and a good bar selection, there was also a psychic night on which was really good

perfect location; friendly staff, good food, nice swimming pool.

the lounge area near the bar was so relaxing and comfortable and again had beautiful views

noisy locals in the bar blocking doors and route in and out although the area was not busy

good eat on 4 single rooms for a golf outing

excellent swimming pool sauna

quite a lot of loud families with kids running up and down the halls

there is a lot of parking

i didn't want a cooked meal so i had room service of a sandwich and chips and they were presented lovely, not just a sandwich on a plate

as i had help up and down stairs but would ve been a struggle if i hadve been alone with the kids

all good, better if it had a spa but it is what it is

plenty of residents parking ev charging point available in premises

everything was great accommodation, staff, location food and even ev charging

but facilities are very busy during the day due to a large nearby car park

great view of loch lomond from the bedroom. bar restaurant also great.

highlight was the cozy bar restaurant on property with a stone fireplace

well appointed room, ev charging facilities, restaurant with good food at reasonable prices

close to everything but with the easy parking, fabulous breakfast and amazing rooms

on point and always attentive if you wanted to order more drinks , the room was outstanding , the breakfast was a full scottish and i mean full it was huge , set you up for the day , all the staff

poor wifi connection, but not that much of a problem to me

the staff, the location, the room, the breakfast additional comment the guy behind the bar tuesday night was great very friendly always

selected this castle hotel because the kids really wanted to stay in a castle

selected this castle hotel because the kids really wanted to stay in a castle

pleasant and professional staff helpful with early check in as we were getting dressed for a

wifi was very good, both for personal devices and a work laptop

location. wifi. space. parking. restaurant.

ev chargers onsite was also helpful

that was carrie's thought our stay, the restaurant and bar staff were equally so

plenty of car parking

extremely comfortable bed and room. loved the spa bath. staff very accommodating.

friendly staff, room great value for money & food/ bar was excellent

fantastic, plenty of parking with ev charging

food was good and bar staff very friendly

pool excellent

food at dinner was reasonably priced with good deal - kids eating free

extremely friendly and helpful and very good with our children, we also used the pool which the kids loved

location and convenience of hotel having ev charging stations

a good car park with several ev charging points

getting breakfast was a bit chaotic at busy times, but the breakfast itself was delicious.

shower ran hot then cold. room next to laundry so smell in hall was not great.

the bar was expensive as it cost £15 for 2 gin and tonics

the hotel also has a built in gym and various games in their front lobby such as pool, table football and a photobooth

late check out is always a good thing after a late night

superb atmosphere. clean and organised common area. early check in.

check in reception staff bar staff very helpful very clean rooms nice touch with a welcome

of genius) there were also lots of things to do inside the hotel, like a photo booth, pool table, gym etc

wide ranging choice and everything was well cooked room service was excellent and we never waited too long for anything friendly staff where anything

kids loved it

the indoor pool. despite having to leave the main hotel building for access

spa facilities were excellent

the wifi was not working at all

had our two kids with us, so they used the sofa bed, but the quality of it was terrible - very old mattress and

unable to get our drinks without going to the bar ourselves and ordering them

second to none. good value for money, though breakfast is expensive and cuts off too early.

food was amazing room service staff where

good size room, very clean and comfortable. fantastic shower. gym was great.

parking across the street (discounted) with ev chargers

the breakfast in the morning was delicious

lovely breakfast, kids friendly

the room was very comfy with adjustable ac/heating, a chrome cast on the tv, free and very fast wifi and a bathroom with loads of handy spaces for all your stuff, not to mention the brilliant

the 24 hour bar and the pool table, staff were nice and rooms were good

the music by the bar in the evening could be mixed.

early check in very helpful staff jan lovely wee lassie £10 burger and chips the chips were

there is a gym but i didn’t use it

room, lovely decor and a really comfortable bed, lovely staff, nice gym and a nice breakfast menu

all the staff were very friendly and helpful, allowed early check in and offered to store bags on check out

ev charging at the door, and and excellent location for going out and restaurants

staff were very welcoming, room was spotless and bed was very comfy, breakfast was incredible.

sent my dress

faultless, the hotel made it feel very homely. beautiful bar & staff!

from early check in, umbrellas, taxi, drinks

if this category is required i d say the wifi was a little slow...

needed a late check out which most hotels charge you for, they gave me one free of charge for an extra three

late check out

no room service, very cramped shower cubicle, slow check in.

staff alllowed slightly early check in which was appreciated due to long train journey