pool area is small, so if busy, you may not get a lounger

a lot of options for room service meals, their 2 restaurants

not a smart tv no netflix only free view, no wifi signal in the room n terrible phone reception

location, plenty of parking on site and a warm welcome upon arrival

there is no gym

modern, clean, plenty of ev chargers

the receptionist changed our room with two double-beds without fuss so we could put the kids to bed after a long day

kids running up the corridor, people in the next room talking and going to the toilet

a big car parking facility for gatwick and it s august so lots of kids

although it looked the same as previous was tired in areas, the shower did not work & the wifi was non existent unless i stood up & held my device up to the window but i believe these are

ev charger only had one lead and was very busy, we only got the car on it once

location. ev charger and breakfast.

ev charger

i would say though with families staying at the hotel the swimming pool is a little small to accommodate all guests especially when you have children in the pool

wifi didn't work well outside of the bar area on the terrace

lovely place, great parking and very friendly .. its a grown ups hotel

the weather was so hot we certainly made good use of the pool

noisy kids in swimming pool, but we were warned that family time at 3pm, so understood.

suite was meant to have garden view and it overlooked parking lot

was nothing i did not like but would have loved some hot breakfast room service

being on the 4th floor with a glass window which scared me with the kids

proximity to early check in

had room service and dinner was amazing massive tv in room comfy beds

the on site gym was great - it is only small but is was good to be able to work out prior to a

to dislike even after our long flight got us in a little earlier as front desk saw how tired our kids were can't thank

ev charging points at hotel, staff really friendly and helpful - top drawer

nicer sausages for breakfast!

the 24/7 self service laundry facilities were convenient and affordable

there was tea and coffee in the rooms, also did notice they had a gym although i didn t get to use it

the wifi was excellent, great for a business traveler

food and staff were exceptional and great value for money( kids eat free) reasonable priced ev chargers at the (+)had ev charging facilities

in restaurant (dinner and breakfast) was very good quality and staff were attentive

his behaviour was unacceptable and frightened my kids

great service and the resturant had great food with free food for the kids

the restaurant staff were so nice withthe kids

very peaceful good restraint and bar, ev charging effortless

ev charging was very reasonably priced

restaurant and bar were good and the food was excellent

beautiful location, friendly staff and amazing breakfast.

noisy kids running up and down corridor outside my room! fortunately it didn t last long!

only slight shame was having to pay extra for going in the pool.

to ensure our stay was perfect and we had everything we could possible need from keeping the bar open at night just for us to escorting us to the spa facilities and making sure we knew where

it was an idyllic spot for breakfast.

the location.. lovely freshly cooked breakfast!

were exceptionally helpful and could not do enough dinner was lovely and in a wonderful setting pool and jacuzzi were clean, well looked after and well