could get wifi in the room however the staff didn t tell us the password so didn t actually use it

- great breakfast selection - great airy and beautifully decorated restaurant area - unexpected spa bath - this could be recognised as an upgrade on the king room - it s definitely a

great location. excellent parking, rooms, food and service

- great parking outside each room - very friendly staff & great

excellent breakfast and the staff were very welcoming and friendly

location for crewe and lots of parking (although ev charging which is a shame for somewhere quite modern)

very quiet location ,secure parking for cars ,friendly staff ,very goobd breakfast

ordering room service wasn t allowed until paid over phone

good setting. plenty of parking

the free breakfast was a nice touch as well as the gym

size comfortable family room good ev charging lovely setting with great drive way, kids felt like they were visiting a castle

pool was open for family times so i took the kids, but those using spa facilities were consistently rude- moving my towels from chairs where

amazing pool and spa facilities

check in process very quick. excellent room service.

in family time which is excellent as one can enjoy a swim whilst one s partner supervises the kids & swap

i booked this hotel because they welcome dogs and because there was ev chargers near the door, unfortunately this was a little premature, they had yet to be connected

great bar in the evening

we were able to take our dog with us into the bar to eat and into the breakfast room in the morning which was fantastic

the location and car parking was good, it was good that there was a bar and gym on site

24 hour gym was also a good facility

bar was added bonus

big massive thank you to jane birtles and a girl named emily from behind the bar absolutely amazing they were they both went above and beyond for us

going on so weren t able to use the pool/spa facilities which was a shame, and when ordering room service after hours we received a pizza which i can only describe as chicago town

location to and from alton towers, we didn t get a chance to use the pool as didn t arrive until 8pm and between that time it s adults only , so a little gutting as

property was lovely and had good facilities like the swimming pool gym and had a bar which was good to sit and relax with friends

very friendly staff, comfortable bed, fabulous breakfast, great to have an ev charger on site

the pool was also lovely and the jacuzzi

our breakfast and evening meal were of a very high standard and well presented by friendly yet

building great staff spa facilities top class make sure you stay in the old wing had great

offered wifi

ev charger available

location for us and ev charging

and sun room, attention to detail with high quality furnishings and seating areas, relaxed bar area with friendly attentive staff, good menu the dinner and breakfast were excellent and

the breakfast was very good and staff were very pleasant

limited parking

ev charging was a nice bonus, thank you, although the second charger wasn't working so another ev

had an ev charger which was the main reason i choose the hotel. convenient overnight charging.

i liked the fact that there are at least 2 ev chargers around the property too

gym facility's and sauna and steam room

early check in at no additional cost

vehicles, so there was always a space for electric vehicles to connect to the charging points, ev charging is a really positive initiative

the ev charging point was a bonus

were cheery & helpful; ample parking & ev charging on site; very quite location; good weather do; lovely bedroom, comfy bed & a great

ev charging point. friendly staff good food at reasonable prices

felt 20 was a little steep for ev charging overnight as aware it does not cost 20 to charge car, however was needed therefore

hotel bar and restaurant was also well furnished and

the swimming pool was a lovely treat for my daughter and was nice and warm

lovely hotel , staff friendly and breakfast excellent

room service was very quick and tasted delicious, i would definitely stay again

fitness equipment small selection and rowing machine a bit tired but nice small pool, jacuzzi and

the ev charger don't work

of using the ev chargers is very high

they had ev chargers - yay - but...

to top it off, the bar area was quite large with lots of seating and large screen tvs

night mini spa break

ev charger was very useful

poor wifi

got a free hour late check out

every hotel needs someone like charlie in their restaurant helping with breakfast

spa was a disappointment bit bog standard, no jacuzzi, a massage i had was wayyyyy too soft when i

the heating worked perfectly and the location was excellent with the added bonus of an ev charger

that was great as our kids are getting bigger now

my kids slept on the sofa

very noisy, walls very thin could hear kids in next room

my kids absolutely loved staying with me in the family room, lots of space and a good sleep

breakfast and dinner was great and they had an ev charging point for my car.

the total experience, wonderful rooms, restaurant area and bar with a small but lovely menu

very comfortable bed fantastic breakfast

the bar was pleasant and the seating comfortable

think the bar could have stayed open a bit later, to stop serving at 11 o'clock on a saturday seemed too bit

nice functional room. good breakfast. friendly staff. and an ev charger available.

ich is all you need ud83dude42) free ev charging which was useful

easy to find, loads of parking and even an ev charger

pleasant, if slightly small room, but fine for sleeping

lovely big bedroom. comfortable bar area. excellent food.

clean good location nice bar area

staff at reception were very welcoming and the staff on the bar were excellent really pleased with our stay and felt so relaxed we will definitely return thank

bar area was nice and had a good range of drinks

everything about the hotel was exceptional apart from not enough ev chargers

a fantastic location and hotel, staff are always polite and helpful. ev charging a plus.

we ate in the restaurant in the evening and at breakfast, where we had excellent food and service

there could have been a better choice of fruits and meats / cheeses at breakfast

bar area and restaurant

there were some ev chargers for cars.

than hot breakfast and one ev charger had normal car

ev charger faulty

ev chargers outside the kent building: it is very difficult to load the app and get it to work etc

lovely golf