are a little tired and upgrades are obviously due, especially to the changing rooms, but the pool is still lovely, clean etc

the gym, need a revamp, free weights have seen better days, rowimg machine not workiing,.

whole place, from the parking, room, facilities to the staff where excellent

my room was clean, the bed very comfortable i ordered room service and my food

the staff were a little flustered in the morning at breakfast due to the overwhelming number of people coming down at their allotted time

location and the room was lovely - we had a duplex room hawkyns restaurant - food was excellent ev chargers in the car

great location. ev charging facilities

there's plenty of parking and a relaxing courtyard

team were excellent in particular the breakfast team

needed room service after midnight, no trouble at all

beautiful gardens, pool area, excellent staff.

beyond the room issue, the gym is underwhelming for a hotel of this category

the upgrade was amazing just slightly disappointed that we couldn't take our son in to the spa pool

room view was a parking lot

breakfast l, grounds and things to do with kids

they had ev chargers on site too

and we really enjoyed our family rooms within the courtyard area where there was greenery for the kids to play

the sauna and spa are out of action and there wasn t any water in the gym each day i was there

the penne pasta with tomato sauce the kids had at 14 was ridiculous - for that price was expecting a far larger

two single beds put together which kept drifting apart.. no room service menus...

located, ample free parking and complimentary ev charging for up to 4 cars

excellent breakfast. free ev charging

plenty of car parking spaces

perfect location for our trip to this area. very good car parking . elegant hotel

the garden , outdoor dining and the glass windows from the restaurant/ bar overlooked this well maintained garden

location, parking easy with ev chargers available if needed, plenty of food options on site

comfortable, handy for ev charging and an overnight stay

the services area next door has plenty of restaurants and shops and good ev charging areas

the mway services location is a great +: ev charging facilities on site and round the clock food and drink next door

access to restaurants and good ev charging points

location was great & the ev chargers were a bonus

it also has ev charging but was out of use during our stay

pool was clean and the customer service was good

free wifi, free use of pool and all essentials in the hotel room

service at the bar and at breakfast was fast

ev charging point on site too

on site ev charging is a great addition too

location with added bonus of ev charging

a resident i did expect to be able to get a drink after time was called in the main bar but

wifi slow

good (free) private parking with 2 x pod point ev chargers

room, friendly, helpful staff and a marvellous breakfast

y for work trips) and brilliant breakfasts. staff are friendly too!

the cable in our room was out so no television for the kids and when it was mentioned there was no offer of remediation

perfect for the kids as they loved the bunk beds and the family area outside our room.

plenty of on-site parking and the provision of two ev chargers a real bonus for us

lovely atrium-style breakfast room, with buffet items plus selection from hot menu, along with coffee and tea served to

wifi is very weak, making it difficult to do work in the room

breakfast room service was excellent and we'll cooked

the property was clean and next to water , which relaxes your mind. there is a parking as well.

was unable to get the ev charger to work

ev charge points are slow

also has ev chargers and a gym

ev chargers were all available on this occasion

ev chargers in the car park meant that we could travel with our electric car and charge overnight

ev charger on site and nearby

ev charger. comfortable room.

location, which is why i chose it ev charge point in car park

also agreed late check out with one staff member but then cleaning staff and reception staff next day didn't

was fine except for the first two days in my kids room

loved the room, decor, level of service and the gym and classes, attention has been paid to every detail and it really shows

loved using the gym then into the sauna and pool

construction work at 7am in corridor kids cant use pool

beautiful breakfast in bed made it really special

being able to use the outdoor swimming pool and jacuzzi

superior double and everything about it was lovely and the bed was very comfortable the swimming pool and sauna was just what was needed to unwind

had a bit of a mission when i checked into my first room where even though the hotel advised free wifi, this wasn t accessible in that part of the hotel, nor was phone reception maybe as it s a

we had lunch in the bar on arrival before heading straight to the pool

the wifi could go with boosting and the mobile phone signal is patchy at best.

parking area a little rutted

cheaper than many others around but with free parking and also a sauna and spa and a gym to use

time you need to connect to wifi, its a bit of data entering and clicking, this could be simplified using technology

kids didn't sleep nor did we

we stayed to go to pga golf at wentworth about 25 mins away

the hotel is clean, and the bar is not too expensive, and the food is nice

beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent

dinner was not 5* - the outside pool was not clean homing a frog, dead flies, leaves & frog spawn - wobbly dinner table, flickering

bar lady was amazing helping us with a video we wanted to film in the bar

i'd also expect someone coming around by the pool taking food/drink orders, but there is no service in the spa, which feels like a huge

spa and gym are were amazing