and helpful reception staff (they allowed me to charge my phone at the front desk while i ate breakfast)

this place deserves a hookah bar as well.

nice hotel with super sweet staff, great breakfast, small gym area, free drinking water taps, yankees stadium in 1,5 km away

not very nice but the hotel is so close to subway you can get to manhattan very fast, there is a gym (rare in 3-star hotels) and free drinkable water

the hotel's restaurant hosts a lively bar with djing on weekend evenings, which is a welcome addition

location, the gym, the front desk. staff was very nice and helpful.

staff, location, room, the breakfast bar all exceeded expectations.

mandated vaccine passports to enter bar area

addition to that a bag of trash was left in our room one day also, while we really did like the gym, the yoga mats are very worn out

nice gym. friendly staff. room was big by new york standards.

another thing is that you could see other people's laundry left in the hallways

got 30 min late check out

us almost 2 extra hours as late check out

appreciate the easy check in and fast responses, especially traveling with kids

room was decently sized for 2 adults+ 2 kids

hotel is great!! lobby area bar is fab. bed is super xomfy

from public transportation, very clean, excellent staff, very good price for the rooms, bar very cosy, very modern decor i would definatly come back to this

the bar and breakfast pastries and coffee selection

gym wasn’t open due to renovations

no complaints.....just wish i had the time to use the gym. it's good.

no complementary breakfast

my wife and kids ordered dinner at the restaurant

i do miss breakfast being apart of the hotel experience but i’m grateful they have a bistro downstairs

rooms are clean love the bed and love the bathroom and love the coffee in the morning i love the bar was able to drink at

lounge area and bar were really nice and relaxing

rooms and the great view of the city from our balcony, and also the rooftop bar was very nice with good

nice view over manhattan. nice room and good gym. short distance to subway.

wifi has very good speed

liked this property they was very friendly and caring the room was lovely loved the room service and the view of the city was just amazing really nice

my card was peculiarly charged over $300 dollars which had nothing to do with my room service or what booking

location, staff, tidiness, gym, bar

grabbed a drink at the bar and were politely told it was last call

the waiter in the bar had good menu suggestions

nothing i could think of...breakfast, bar service, room and location all great.

room service good awful

no parking? no room service?

room service was not available after midnight.

this hotel has no restaurant or bar and there are none nearby.

also a dress down bar area would be great

rooftop bar and restaurant are awesome

one of a kind venue. everything first rate as you would expect. the spa was also lovely.

bartender across from the concierge desk

room service was quick and friendly

room service was fabulous, the staff were very professional and easy going, they helped me with

i also need to compliment bellman ted and room service who sent delicious food to my room

parking out side pool was out side i have to walk from main door to another hotel to use the gym and pool was very cold out side and breakfast was bad staff in hotel not

free shuttle took about an hour to come. other hotels shuttles came 2-3 times.

breakfast not as good as other locations but ok.

early check in great breakfast

close to airport. clean allowed early check in and out

used glasses left on the table since day one, old bed blankets and covers for the second kids bed

for late checkout they charged us over $300 each, breakfast for 2 adults and 2 kids was over $120

art from oliver in the bar) there 3 small examples: laundry back late they forgot my morning call and the car i booked and confirmed was going to the

we arrived early and were able to get early check in

stayed in a 1 bedroom suite with our 2 kids

eco friendly oasis in the heart of midtown , room service and bell boy were friendly and quick to help with whatever we needed

location and gym;

but with no tv or wifi in my room, it was an inconvenience as i had the engineer in there dismantling things

the breakfast at the hotel`s restaurant was not good either, specially considering the price

the smoked salmon bagel for breakfast is yum

long wait for breakfast

bagels room service $100 1 hour to service us restaurant and extremely expensive for the quality and

there is no bar for a drink and have fun at night, but it did not bother us.

only the gym and an indoor pool that gets very stuffy/greenhouse during summer; also that pool needs to be restricted to

breakfast was good. location is great!!!

the room service and no breakfast included in the room cost

i enjoyed using the gym daily, which was kept very clean

75 $ in coins from my table on return from outside, the room service was done that

convenience store in the lobby and right next door, not to mention laundry services and a superb gym

great location ! early check in for free! we landing 5am