to the airport and had ev charger, the room was clean and comfortable and breakfast was tasty, all in all a good stay

no pool or leisure facilities

had to go to the restaurant in the bar across from the hotel

), also room was really warm even with fan blasting the whole

christmas decorations made it like a winter wonderland, i was upgraded to a 2 bed lodge for free room service available etc

comfy beds, clean room, ev charger for cars was very convenient and reasonably priced.

ev charger on car park

wifi wasn't good in the rooms.

room was spacious and plenty of car parking space. very friendly staff to assist us.

every member of staff, from reception to restaurant and bar to the handyman, mike, who helped us fix our bike rack - they were all so friendly and helpful

gym was well

had a nice pool and gym available and the communal areas were neat and

loved the pool and gym

staff were very friendly and helpful, particularly in the bar and restaurant

wifi service, it kept dropping in the room

were not many staff for room service , the receptionist had to bring the stuff by her self

wifi service very poor

no sockets in room very noisy room service took 2hours 30 mins to arrive

wifi is dreadful. intermittent at best. still only one lift working - that's about 2 years now!

overpriced, small rooms and no room service.

nice room, good outlook, ev charger in spacious car park, great staff, excellent breakfast

room was amazing,comfy bed,excellent room service

spacious room with great facilities and the breakfast was lovely

grounds, hotel room stunning, breakfast was lovely

wifi very inconsistent, known problem

bar area, food was reasonably priced & very nice

great bar menu and again staff offered great service

staff are very friendly and very attentive , a lovely public bar and very friendly locals

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

the bar prices

good parking

the room was also a little warm at night and the wifi didn't reach very well, although we were the last room at the end of the corridor

gym and leisure facilities are good too

breakfast was excellent

good location for our purpose. friendly staff. easy check-in/out. ample parking.

breakfast just right for our needs

great breakfast, great grounds.

maybe the breakfast offer could have had proper english one (sausages and hahsbrowns )

the hotel was open to all the campers and breakfast was available for everyone, as was the 24 hour tea, coffee and juice

house open 24 hours with warm comfortable and beautifully furnished sitting room, dining room and breakfast room

my kids didn t sleep and i checked out after breakfast,the waitress at breakfast was lovely and told

nice restaurant and bar area with outside seating

breakfast was amazing

especially anna on reception, norma in the kitchen, and the lovely waitress who served me breakfast this morning

wifi was spot on

fantastic, plenty of parking with ev charging

staff were so friendly and welcoming ,hotel was just amazing as was breakfast,didn't goto spa or pool but will next stay ,wish we had stayed longer but will return the atmosphere was just so

do with a water fountain in the pool area not just in the gym area hated the idea of having to go out to use the facility in

and then walk through the gym to get into the pool

loved our overnight stay,staff were so friendly and welcoming ,hotel was just amazing as was breakfast,didn't goto spa or pool but will next stay ,wish we had stayed longer but will return the

pleasant and professional staff helpful with early check in as we were getting dressed for a

was very nice and room service was very efficient and quick and staff were fantastic couldn t do enough for us so

on-site parking was a plus as was the short walk to the

selected this castle hotel because the kids really wanted to stay in a castle

staff, food was amazing, just a few minor things we had no slippers or robes in our room nor any wifi

a good car park with several ev charging points

location and convenience of hotel having ev charging stations

placed next to laundry room so wakened with water noises and banging and clunking trolleys from 5:30 am

really helpful, was able to park the car that midday and we got early check in as our room was easy unlike other hotels who charge u if you’re an hour early let

early check in available, friendly staff, great rooms and clean. would definitely come again!

late check out is always a good thing after a late night

check in reception staff bar staff very helpful very clean rooms nice touch with a welcome

reception by a lovely young lady but didn’t get her name unfortunately and also got a slightly early check in

location, fun atmosphere and late check out

- which we enjoyed, carry out cups to take extra tea/coffee up to the room after breakfast and late check out at 12pm

good size room, very clean and comfortable. fantastic shower. gym was great.

fresh towels, centrally located, big sized rooms with huge comfortable beds, big tv, free wifi

good location, friendly staff and use of the gym

breakfast had everything you could think of , have to order the night before for 5 discount

didn't bother us too much but if we still had kids in double buggy it would've been tricky

the gym it a bit old and didnt feel clean

staff were really helpful, bar area was lovely and comfortable, room was spotless, and the breakfast

we ordered room service for our dinner and i must say for room service meals, it was above our expectations

staff at the reception desk was very helpful and friendly. they were very nice to my kids

but the food and service in the bar was excellent

parking across the street (discounted) with ev chargers

the breakfast in the morning was delicious

also a great informal type breakfast

to little food menu and a lot of kids about

i was able to pay 20 extra for a late check out at 2pm which was great

ev charging at the door, and and excellent location for going out and restaurants

entertainment for new year also had to order just eat to have food are they were to busy for room

sent my dress

price for the breakfast

spacious room, friendly staff - accommodated an early check in without any problem.

10/10 room lovely and gym perfect

room facilities and gym are good

breakfast options were wide and filling

were excellent friendly always at reception rooms were beautiful very clean warm, comfortable, breakfast very good excellent price will definitely return

everything was fantastic, such lovely staff especially at breakfast, which was lovely.