gym was very far to navigate and freezing (temp was on 63 degrees and not changeable)

the spa was actually the main reason for our stay and was nice

loved the pantry raid from 10pm- midnight ud83dude0a spa treatments were wonderful as

spa price is too much

no gym or fitnees room

room service and requested extra pillows

not able to ring for room service

no rest for me and my kids

you also get access to the gym

very basic gym, basic breakfast omelet, beacon, sausage

the room and chose two adults and two kids with breakfast

no breakfast. the coffee bar in the doors, not very comfortable.

the free wifi was adequate

that it doesn't have a hot tub and the pool is in a separate building.

location, gym, and overall presentation.

brought us extra pillows, blankets, a fridge, a coffee maker, vacuumed when my kids spilled chips everywhere

the pool at the westin is fabulous as well

bad room service

staff, excellent location, comfortable bed and linens, good quality dessert from room service

no one ever told me there was a wine bar with good food next door to the lobby, which i found on my own before i left

room service is on par. amazing customer service

the food from room service is terrible!!!

i couldn t order in room service from the civility and unrest menu

room service. quality of the food was very mediocre and

gym space was very modern and clean

room service is fast

location great, no room service second day, loud lobby almost part of bar

was overall a good stay although room service took 3 calls within 30 minutes to bring a pepsi to the 9th floor, @ check out the

great gym facility.

ordered room service at 11pm

perhaps an extra bar of soap

cleanliness and comfort of the room the gym a strategic location in downtown but, at the same time, in a quiet area many amenities within a

there was only one little bar of soap in the bathroom

a great customer service, clean rooms, feeling of being safe and welcomed, bar food and drinks, lovely bartender, coffe pot downstairs, free lavender pouches to sleep tight,

the building was clean and quiet. the staff was also very nice. the gym was very clean as well.

spacious and very bright rooms. 4 (four) free ev charging stations.

the staff was super friendly and we loved the indoor pool

the breakfast was great! check in and check out was easy. the rooms were super clean.

pool could have been open.

nice breakfast

wifi outside the main building doesn't work well

one thing i didnt like was that their was no room service.

free wifi was slow, but upgraded wifi was available for $9

that i received a few days beforehand said that because of covid that the pool, restaurant and gym were closed; but on friday night i heard kids in there

room service without having to ask, better communication with the parking

staff was friendly, rooms were comfortable, breakfast was great, bar was great, pool was great, fitness room was great and the even had hydro massages in the lobby

i did order room service and that was wonderful and shockingly not too

gym floor also used as convention center, always people around

the hotel had everything possible to accommodate my family, pool, bar and restaurant

had room service which is great during this time. good food and great service.

ample parking, ev charging available, swimming pool, coffee machine, clean rooms, quiet, professional staffs,

pool

really liked that there were games for family/kids in the area adjacent to lobby-table shuffleboard, large block jenga, 3

gym

the gym is well equipped

even includes complimentary breakfast

solid breakfast included with the stay

staff was very friendly and since travelling with a pet the amenities were great, as they offered a dog bed and bowls in the room

breakfast eggs were cold two days

excellent gym

spacious room, convenient location, good breakfast, nice gym.

very clean and comfortable and the breakfast was awesome

nice pool and exercise room too

no hot tub and pool closes at ten.

gym is a little outdated and the treadmill belt is worn out

it has ev charger for our tesla

for a five star the showers were okay. the pool was freezing cold. the pillows were horrible.

the bar was closed on sunday evening.

love the expansive lobby with free coffee and tea

decorated, quiet, clean white linens, plush mattress, great bar area, shops and restaurants within walking distance, staff was exceptional

the wait staff in the restaurant and bar were excellent

you for giving me a top floor, so i didn't have to listen to all the kids who stayed there for the soccer tournie

i did not the bar and restaurant being closed

in the restaurant / bar was a lovely young lady that worked the last shift and served us our wine and first shift the

you for giving me a top floor, so i didn't have to listen to all the kids who stayed there for the soccer tournie

the staff were friendly and helpful and they had a peloton bike in the gym.

it is a great location right downtown, had a restaurant and bar on site and a great snack bar

always searching for ice in different floor then gym on different floor to get water

gym was nice

didn't like that you had to reserve the gym because of covid policies, but we were able to use the gym and equipment

there was about 50 kids running around the halls and hotel over the last two days

loved the bar (just lively enough) and 24hr concession

were offered early check in which was a bonus

location close to our kids.

the fact that my kids love a hotel!

ev charging

clean and had ev charging

ev charger in the parking wasn't working

the pool and gym are so nice-clean and updated

could have had a few more breakfast options-

gym was open but not on booking.com

rooftop bar is nice if like an excellent view

also the gym had no ac and was very very small

good gym, beautiful lobby, comfy beds

roof top bar heavy bass music. very annoying, i couldn't stay

i like the spa place.

quality live music in bar area in evening

also, i traveled with my dog and they had treats, a doggie room service menu, comfortable bed and food/water bowls setup when i arrived

the weather at the time, although unrealistic for the seasons, a pool would have been nice or perhaps an unheated hot

tired decore room service only on request despite charging 500 per night

great free breakfast, comfy beds! loved having a kitchenette in our room!

there was 2 different menu prices for the bistro and only one person working in the bar area.

clean, friendly staff, and has all amenities needed, plus a kids zone

the pool, game room and gym were all clean, with plenty of towels available

they have a small children's playroom that is open for kids from 5 am to 11 pm, and that was super helpful

the gym , bar , the corner with a water station and microwave:)

very clean and new. loved the openness of the lobby and the bar area. very nice room.

the gym , bar , the corner with a water station and microwave:)

great room layout, good gym, excellent bartender (daniel)

cleanliness of room, gym was well equippped

wifi was adequate and free

we loved the old fashioned charm combined with good wifi and wonderful mattresses

i really liked the layout and the fact that there was a full kitchen available for use

asked for early check in and got it

ok because we only stayed 3 nights, but no room service during that time

bar / restaurant staff were very helpful

helped with accommodations (early check in, near elevator) quick service to unclog drain

have to cross road to other hotel to do laundry. reception there unhelpful!

when we went down looking for some soda and water the people in the little bar area gave me a coke and water and let my boyfriend try different beers before finally settling

staff and we used the bar and nice restaurant

fancy, beautiful building. clean rooms/bathrooms/pool area.

good room size, nice bathroom, has pool.

room was clean , gym was good, as was the hottub

breakfast and the bar was great - i could walk to all the meetings needed.

you need reservations for the pool and spa due to covid so make sure you call and book your spot

i wish there would’ve been some sort of complimentary breakfast

i thought the music was a little loud in both the bar and gym area.

could have been a better breakfast selection

it would be nice to have some complimentary breakfast or a kitchen to cook. fridge in the rooms

liked the breakfast and the location

no room service

staff were so friendly and helpful- we were granted a free upgrade and late check out which was so nice

the restaurant menu was a little too advanced for a family with kids.

small rooms but not a problem. no room service. and no shower caps which was weird.

rooms look good and free wifi

accessible to all tourist spots with free shuttle

the staff is very helpful, from luggage to room service

room service breakfast was not quite hot enough both days, though it arrived quickly and tasted

food room service was great

very clean and nice. shuttle service was cool too! great view!

gym. comfortable. super friendly staff. great location.

gym is small, doesn’t fit more than 4 people at the same time, but not an impediment at all.

breakfast selection very limited

the hotel had character and the restaurant had a good selection for breakfast and impeccable service

gym was very small with a peleton, cross trainer and jogger with a few free weights

great wifi and location

clean room, good wifi and friendly staff

the room was a good size and the kids got a kick out of the vintage bathroom

fi) connection and speed

my partner had a morning flight and we requested room service to be delivered at 8am

very comfortable room. the food from room service was outstanding.

breakfast good and we enjoyed the cappuccinos very much

early check in and later check out times

i love to breakfast we had in the

good location , good customer care . the facilities are good . fantastic breakfast

great pool and good gym for a hotel

shuckers and olympic bar was amazing

we were traveling with kids and no amenities provided for

no mini bar or chips at the bar area

the kids around seem to enjoy it

wish there was a hot tub but the kids enjoyed the pool!

too many kids in the pool

when i asked for a late check out so i could come back to the room after the marathon, they said no

i wished i spent the whole night/morning there but kids come first

miscommunication on a room service order, but it was rectified.

suite size was good. had ev charging but was occupied the first night.

it has 2 ev chargers

i noticed 2 ev charger spots in the underground parking, which is nice and should be advertised

free laundry, free breakfast, and free ev charging

overall setting having a kitchen was excellent the staff or very accommodating and nice, the breakfast in the morning was