extensive breakfast buffet

modern clean comfortable with outside terraces and a good bar and dining room

catering and bar quality is excellent and reasonably priced rooms are modern and well

bar and good restaurant for dinner (although the websites are not too clear about this, there is

all. breakfast special the service from ms. zurine

they serve a very nice dinner at a reasonable price, breakfast is great

outdoor area has kiwis growing, and breakfast includes fresh locally sourced

everything - design, location, surroundings, staff, breakfast

we enjoyed diner and breakfast at the hotel, all very tasty

welcoming friendly hosts , beautiful room , lovely breakfast on the pretty terrace , access to free coffee, teas and water

facilities, free ev charging

kids loved the science museum that is just behind the hotel (just take the walking

com website is not sufficient as you will have to pay 30 euro per person to use the spa area, and kids are not allowed to enter

and comfort of the room, the quality of the restaurant and the breakfast, the incredible gym (best ever), and the overall design and feel of the place

beautiful spa and gym, excellent breakfast, super kind people!

ev charging very reasonable and great

la wifi no habia

was further out of the town than i expected the bar wasn't always open and not a great arrange of

poor wifi, noisy neighbors

very good wifi in room

breakfast was the best i ve ever had

another tip is to try the local yoghurt with their forest honey for breakfast

even the best hotels (noise from rooms/guests, lack of sockets, retrieving the car, unreliable wifi, etc (+) free electric vehicle charging and a solid wifi were also nice to have

missing a pool outside.

the rooms are so beautiful and the spa was easy to get into and enjoy

the adjacent bar did lovely pinxos which we enjoyed for lunch on arrival

the bar could have stayed open later than 11pm

great hotel location good very central bar people very efficient and helpful

however we did have our evening meal on arrival in the bar adjoing, and possibly part of, the hotel

bar and restaurant next to it was perfect and breakfast was

although we could see the beautiful gardens, the view was overshadowed by the unkempt pool area

should publicise your bar snacks more

the food was out of this world, we had tapas in the bar area and it was some of the best we've ever had and they catered for me being gluten free

the outside pool is not heated

the spa is awesome and everything is brand new

comfortable rooms and ev charging in the parking below

location cafeteria is very good dont bother with the buffet breakfast just have breakfast in the hotel

amenities eg: room service, bike hire. friendly welcoming staff.

very good location. great room! very good breakfast at cafeteria!

a booking of a huge group of kids (american kids with absolutely no manners) and putting them in rooms on the same floor as

the hotel has secure underground parking and ev charging points

expensive. the gym was closed.

hotel bar was lovely and relaxing

great views and location. kids loved the free sweets! clean rooms and good facilities.

facilities in room, bar & restaurant served excellent food and were able to accommodate dog in bar

slightly later check out time than normal which is great for organising kids

lovely breakfast. pool rateable great. quiet.

gym equipment looked very tired which isn’t unusual but not really an issue for 99% of people

great gym and pool facilities

gym and service for pizza and sushi. we were allowed to enter our room earlier.

location away from touristy congestion, friendly staff and good parking garage with ev charger

evening meal in the restaurant was very good along with bar services too

closing time of the bar (11.00pm)

great bar for drinks and food

staff allowed an early check in, the location is very close to the beach and some cafes, bars etc

pong/ fab neighbourhood vibe to the area with amazing local food spots on the doorstep / yoga & gym fabulous/ rooftop pool & bar delightful - perfect for us as a family of 4 with x2 kids (aged 9

loved the included free laundry facility and helpful staff

cool, comfortable rooms, easy check in, great lobby and bar area. amazing pizza on the rooftop.

lovely rooftop pool plus bike storage and free laundry facilities were

indoor playroom for kids advertised does not exist, very slippy shower and no mats

emplacement restaurant bar personnel

location right by the beach, with a few bars and restaurants nearby

room and breakfast

had not gotten things sorted out re wifi,parking,restaurant

nice breakfast

wifi was inconsistent and slow

wifi strength is not that strong, but it my be my

small but clean and comfortable room, good wifi, very nice and helpful staff.

good wifi and kettles and mugs are available on request

great location to visit san sebastian. nice as a pension! cleaning room service every day.

pool and terrace bar have fabulous views, and the underground car park with freely available ev chargers made our stay in san sebastian very convenient

ev charging was available for us too

expensive breakfast for room service

it starts with the description, how to access the parking, sent by mail, in spanish and english, very detailed and the big car boxes

spa area is awesome and everything is clean and maintained

maybe longer room service times if the bar / food options are closed downstairs

the size of the gym.

a special hotel with beautiful roof top pool. the room with a balcony was a great place to relax

also thought it was a pool on the roof terrace but was more a splash pool

the minibar was not refilled and the room service nearly not existing

room fully serviced with mini bar and tea/coffee making facilities

excellent service, breakfast was excellent, 50 mtrs from the beach, 400 mtrs from the old town.

no hotel bar to sit and relax in at the end of the day, although this is a covid problem, not a fault of the

a bonus too, there was a small fitness room we used daily

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

wifi in our room in some places was not that good, so if you need high speed, you must be in a

we stayed for one night with our dog and didnt have to pay the pet fee

nuary)room

wifi is not too good dometimes

location, cleanliness, hot shower, balcony, wifi, warm

i would suggest to get a suite if travelling with kids/baby

beautiful mezzanine bedroom on the 5th floor, to the friendliness of the staff, to the gorgeous bar area, to the location in the heart of san sebastien

eam, sauna) and gym downstairs which you have to reserve

hotel in a brilliant location with fabulous restaurant/room service

very clean, excellent location, very friendly & attentive staff. great breakfast too!

spacious room and access to coffee and kitchen

there was an open kitchen for use and coffee was free

kitchen facilities are there for guest use, making it convenient for us to warm up food etc

minimally decorated room, but with good shared kitchen facilities

nothing really. would've been nice to have some tea options in the kitchen area

the hotel has a roof top bar with beautiful views of the city

the gym was small, but we made use of it

location / rooftop bar / room facilities

gym facilities were a bonus

location, quite, nice room, delicious breakfast, reason able gym, fun roof bar, parking was

ordered room service which didn't come

tables at which we were about to sit in the bar and just outside the bar, before dinner, were not clean

amazing view, exiting interior, comfort, style, everything was excellent! room service was great

the room service food wasn't great

room service for a cup of coffee seems extortionate

the view. location, ev charging in private garage. our second time here

we had a 2 bedroom apartment with a double room and a bunk bed room for the kids

we stayed with our young kids and were so happy to have a short walk to all the sights

the bar can be noisy downstairs

was tasty but too much effort to have to choose from a menu when you have young hungry kids

it even had ev charging

property with excellent service, great location, superb parking and ev charging and even a cosy pool

room, very friendly staff, good breakfast with scrambled and fried eggs and bacon, nice little pool and deck, a 15-20 minute easy walk to the nearest beach and another 5-10 minutes into the old

pleasant pool and plenty of interior & exterior areas to relax in

lovely pool in terrace

breakfast is great and the staff is very friendly

lovley hotel with very helpful and friendly staff, our room was clean comfortable and warm, the breakfast was fabulous lots of choice and good quality food, this is the second time we have stayed

the staff are super helpful and offered us a complementary super late check out without any problems:)

only thing they could do to improve the property would be the addition of secure parking for motorcycles

a comprehensive and tasty breakfast was provided with a large variety of choices

upon request a parkingspot with ev charging was reserved for us

really nice hotel and good food. on-site ev charger is 3.6kwh.

the hotel did our laundry was 10 euros a bag

the bar was a comfortable area to relax at the end of the day

character hotel set in beautiful grounds with nicely tended gardens, bar and breakfast/ reception areas really good (but only accessible at certain times) large terrace

it is beautifully decorated, our room was very comfortable, the gym is small but well-appointed, and the staff was helpful

and clean room, friendly staff, was great to have 24/7 gym with all necessary equipment short walk to the downtown with lots of restaurants, shops etc

villa ; the room was stylish, very clean and very nice toiletries from diptique; big plus for the gym; staff was very kind

breakfast was luxurious and my wife enjoyed a spa treatment

running machine in the gym was out of order. not the end of the world!