loved the full kitchen. very clean and new

and affordable price, excellent kitchen facilities

was really disappointing that even though the hotel offer kitchen it provide not even a saucepan to use, who is going to carry with cookware on a vacation,

had a nice kitchenette available but no coffee pot

i liked: having a mini kitchen, my request to be on the top floor was honored, being close to public grocery, the modern

early breakfast

great experience even for concert they had it all organized clean pool was cool and clean will stay

kids running around late and making a lot of noise outside the room and office did nothing even

room door when we wasn’t even doing anything but sitting and talking, they complained about the kids playing outside

my kids ran around with no shoes, and their feet were black within a few mins

it was just the one in the drawer in the kitchen area of the room

the laundry room on site was nice

set up as kitchen it felt like i was at home

very uncomfortable,some roaches in bathroom n kitchen,but the staff did something to the room so the last days of our stay we didn’t see hardly

the kitchen was nice except, our microwave did not work

the rooms the facility everything was great the pool

reason we stayed was because of pool, they didn’t inform us it was closed our entire stay or we wouldn’t have stayed here

also i tried to wash and dry my clothes at the on site laundry room

breakfast was good

great pool.

breakfast

was spacious and comfortable it was nice to have a fridge and a microwave breakfast was very good, they served fresh fruits

room was clean and staff was friendly. breakfast was a awesome and a nice surprise.

nice pool and generous breakfast selection.

a heated pool, pool was very cold so couldn't swim

the pool was very clean and well maintained, and the property itself was just stunning

breakfast/snack bar was overpriced especially for black coffee

the is a small gift shop for those you left behind and an indian restaurant as well as a bar for your favorite drinks

room was impeccably clean and the staff knowing the situation with the flights even provided late check

we didn’t ask for a room change because we arrived late and were very tired

great pool

clean. pool, staff, i always enjoy my stay

laundry room out of order

the pool could be better filtered as leaves were a big of an issue

staff was very friendly and inviting. also very helpful and accommodating for an early check in.

my room was next to the laundry room and one night i had to call because the noise of the dryer was extremely loud

i like they have microwave and fridge to keep the milk for kids

close to everything and you can walk to restaurants and ice cream stores and mini golf

our 2nd floor room was on the pool side, but not a lot of kids at the hotel while we were there so it was quiet

kids yelling in hallway early in the morning

laundry facilities were not working at the time, but they were working on getting it up and running

wish you all had an indoor pool!

checkin, very clean, modern, exercise room, pool, great staff, great complimentary coffee, and great location

rooms, pool, gym were very clean

the salt water pool and gym were nice facilities

i came in with my kids on a late flight and everything was done through the window in the freezing cold

the staff were unhelpful considering that the only two staff members were two kids and every answer i got was either “i don’t know”, “we don’t have that” or

they came to the door the worker said he smelled smoke and they kicked us out with my kids we paid for 4 nights and only stayed 1

pool is nice

the pool in the room nice staff

great pool with water slides, mikados japanese steak house and the sushi bar were great on site options

everything about this property the location is amazing close to everything and even has a mini golf course right in front of the hotel

everything, location, friendly staff, clean rooms, nice pool!

the bar was outside which was a little disappointing (we were there when it was 30 degrees)

professional warm reception by staff and immaculate restrooms elevator's hallways pool

the pool is very nice, you will have a lot of kids and families on the pool but they were not overwhelming

we had was a great location by the elevators plus the breakfast n dinner was great staff was

unsupervised small kids in hallways

wonderful breakfast. very kind staff.

my kids enjoyed the indoor/outdoor pool

great swimming pool and nice gym as well

gym decent, two pools at decent temperatures

pool and gym and acade great and how close to universal studios

had roach toilet didn't flush down on 1st flush inside my allergy started acting up i think laundry detergent was strong or spray for covid to much had to sleep with

we felt good and would come again if we‘d stay in orlando. the gym was nice.

asked for late check out but maids kept knocking at door.

there is a laundry service for travellers who have been on the road for a long time and a place to store your

the room was clean a spacious great view of the pool that was also very nice and open late

pool area was beautiful

just wish the pool was open laterud83dude02

breakfast was great

best breakfast buffet in town (family loves the variety), great gym facilities & both adult and kids pools (+)went to universal it was 5 minutes away, breakfast included, nice pool and gym, and free parking (-)gym was small. no indoor pool. no room service or restaurant. (-)the gym is too small (-)small gym, only one elevator working = long waiting times (-) the gym that they advertised is extremely small, and it doesn't seem like anyone bothers to clean the (-)the gym was very small

maybe more activities on property for kids

ow)

parking was very full but it was expected since it was thanksgiving week.

shuttle service is not always on time - so keep it in mind

breakfast. no sausage no scrambled eggs only cold boiled eggs.

even if not using the shuttle, taxis are cheap due to close proximity

decent breakfast, decent pool

location, free breakfast, coffee available all day, clean rooms, nice outdoor pool and friendly staff

walk distance to attractions and shuttle

lobby could be extended into dining area. limited shuttle times.

gym available on site, by the pool

some towels had stains and the gym was out of service

shuttle services to the parks, hotel located close to universal parks, great location, gas station,