new, clean and friendly staff. good breakfast

the breakfast was excellent and the lady taking care of it was very kind and did a great job.

there was also a real nice fitness area

price, location, cleanliness, friendly staff, good hot breakfast.

clean, comfy, breakfast and coffee :)

pool closed due to covid-folks might want to know that also

due to covid we did not utilize the pool

breakfast was good and nice variety..

breakfast was great rooms clean spacious facility clean and even though next to the highway no road

the bed was very comfortable as well, and the breakfast had good choices, including hot options

wifi didn t work because facility didn t have my email address and booking hadn t shared it

pet friendly

the rooms have a small kitchen set up with a sink, full size refrigerator, two burner stove and microwave (byo

the wifi did not work at all

it clearly states in the hotel policies that it is pet friendly

check in earlier), the room, the food (there was plenty of food for evening 5:30 kickback), free wifi, free

the kids enjoy the pool

there is free breakfast every morning

my previous stays, i was not charged pet fee for the exchange of not having housekeeping service

free parking and breakfast are a huge benefit to families on a budget

wish there were security cameras in the parking lot for piece of mind.

saturday evening through 2:00 am kids were banging the walls screaming and the parents were yelling at the

i asked for room that hasn't had dogs and she rudely said all rooms allowed to have pets' ok''

free parking and free breakfast

good location. convenient parking.

the laundry room is a little vague. wasn't sure how long washer/dryer worked for.

aldo providing some snacks for kids in the room like biscuits etc would be great

choices were great but the kitchen was slow to refill the buffet so there were always people standing around

the refrigerator and microwave. the self laundry room.

breakfast had plenty of options but they served the same thing every day

some noise from the pool pump.

great swimming pool and nice gym as well

fast wifi, very comfortable rooms

coin laundry on premises, although only 7 units for some 7-800

it is an affordable, fantastic location if you want to walk i drive and it's pet friendly

breakfast honey buns get you going for your day

pool its amazing, the view also it has alot of store and restaurant nearby so its perfect for

laundry room needs some attention

they came to the door the worker said he smelled smoke and they kicked us out with my kids we paid for 4 nights

not even orange juice for the kids

happy kids, happy grandma

free wifi,parking at a reasonable price

good amenities (gym, convenience store inside, ticket sales, fridge, microwave) only thing that knocked it down

brilliant location - comfiest beds ever - cheap laundry - big room - clean - good pool - good value for

our 2nd floor room was on the pool side, but not a lot of kids at the hotel while we were there so it was quiet

i tried to connect to wifi and it wouldn t let me but it was late and we were sleeping so we didn t watch

wifi was the only thing i didn t like , it was erratic most times

didn't like that we need to pay to use the laundry; and you still need to buy the products to wash your clothes

bar was very bare, really bare

the wifi was basic and didn t work at times.

above and beyond washing the dishes and putting them away for us and even picked up our dirty laundry we had in

the in room kitchen area was very convenient

pool policies should be enforced

kids loved the swimming pool

my kids really enjoyed the frozen yogurt machine and game room

also pet friendly

they do have a laundry room

lots of chemical's in the pool

although we did not use the pool

front counter was nasty asf nd laundry was terrible would let u extra towels even doe only one in my rm wen have

really enjoyed that there was a pool on property, free parking, and the daily breakfast

great breakfast

pet friendly reasonable pet fee

if ya come in late from the theme parks. ya might not have a parking place.

there was a small kitchen with a fridge, microwave, sink, dishwasher and cooktop available on request

the gym is ok

our room was also conveniently located across the hall from the laundry facility

my kids were equally excited for the mickey waffles they made every morning

breakfast was great. my kids loved it

excellent, very clean rooms, nice pool and hot tub, good breakfast, prompt shuttles to universal

the rooms were very clean, and they also offered a free shuttle to universal

the tiki bar was a nice place to relax and have a drink after the long day at the amusement park

liked that it was very close to universal studios and there s a shuttle for free to take you there

the pool and tiki bar was great. the bed was comfortable.

the free shuttle to the parks was fantastic

great pool.

the included breakfast was great and there was a good selection

breakfast was a 50/50 and our shower leaked all throughout the stay

breakfast was great, it was clean, free shuttle to universal & free parking

we like the location and the parking was well lit and we felt secure

hotel is very comfortable and provides all the services you would need on site, including a coin laundry

hotel has a laundry room & a little small store down stairs which is great

are very comfortable, big rooms, wifi, staff team are great, facilities are very nice

would like more lighting in the parking lot

the room was clean a spacious great view of the pool that was also very nice and open late

parking wasn t that great but it s because of the mini golf next door

the kids enjoyed the view

kids had a blast for hours

clean peaceful and great place to stay you won t regret it especially if you have kids

mini golf on site and multiple restaurants and the outlets are nearby

at night, there s not enough parking space

i like that there was a laundry room on the floor which was very convenient

staff friendly parking location perfect for universal not far from disney wifi

pool is right next to the garbage outside and hints of garbage when the wind blew were gross

decent breakfast, decent pool

breakfast

kids were little disappointed about the little bags and chocolates

there were no plates or cutlery in the kitchen area of the suite.

can t enter thru the pool area if parked on that side

free happy hour drinks. pool open early and close late.

the pool is small but as we didn t use it, can t comment more.

the laundry room was filthy.

they also had a convenient laundry room, a gym, and a pool area

location and all the facilities we needed including the guest laundry which was a bonus

congo river golf right beside the hotel

no wifi in an end unit

poor wifi (we were on the 4th floor)

staff is awesome great breakfast. clean ud83dudcaf overalls great experience

pool

tv remote control on check in and did check out and did not get batteries hotel has coin operated laundry room

it has a great little gym and breakfast is good

the pool is quite small.

loud ac guest laundry was out of service pool is smaller than what appears in photos guest should get updates

i was thinking to book double tree by hilton but they charge parking fee and no continental breakfast

i was very upset about the pet fee

also, they have a great breakfast spread

the wifi on the entire hotel was great and the breakfast was great as well

the gym was small, but clean and well kept

location, price, free breakfast, free parking and very friendly staff.

the bunk beds for the kids but do wish they had more fun things in for the kids, like arcade or playground

noisy if you happen to get a room near the laundry area.

shuttle bus to universal is great

also used the laundry facilities, reception were able

i was unable to have a late check out and the bathroom was not that clean.

was very comfortable, everything was clean, the restaurant and coffee shop were pretty good, the bar was amazing