people smoking on property

good close to most of the restaurants there was a beach nearby which was necessary because their pool is broken

fact that there was no pool and i couldn't speak to the housekeepers because they didn't speak

in was unfriendly and impatient, the floor in the room was dirty, the lighting was poor, the pool was closed,

was really dirty no hot water no wifi

swimming pool closed and i only had two pillows on my bed.

the pool wasn't open. this is the second time we booked a hotel with a pool and it wasn't open.

there was no staff on duty that helped with laundry or towel needs or anything else

the tub and spa was dirty

the wifi keeps going in and out thought out the day

scary dudes in parking lot

there is a daily fee for wifi which is annoying to

her which makes me wonder, if she didn't pick it up from outside in the parking lot or where the pet walk area

parking lot was just sealed coated and it caused a lot of the seal coat to be tracked into the room

room, parking lot, outdated

helpful and cordial at the front desk while sunshine did a great job guiding and helping with the breakfast

the smallbut well designed kitchen was extremely helpful

breakfast was very good, room/suite blew me away on how spacious and well equipped it was.

d say the kitchen area especially the cabinets needed to be cleaned better also the white shades were dirty

and the gym

the kids were getting restless as anyone else would if you had to wait as long as we did

location has a good access from highway and provides a convenient parking space

gym availability rewards program when necessary, later checkout time

nice clean room. great breakfast.

very pleasant staff, including the kitchen staff.

a lot of kids running in hallway after 12 night.

the pool was closed because kiddo vomited in it.

pet fee $40

very clean, spacious units breakfast buffet had many options and the food was delicious

we made so many friends at the pool and during breakfast, in the lobby and the parking lot

breakfast could have been having slightly more variation

the bar and restaurant staff were not stellar

the room service was really good

the cafe breakfast was great and so was the bar and speakeasy

the gym was clean and well equipped

there were lots of kids there for a tournament

tv had available hdmi ports and fast wifi suitable for hd streaming

have pool toys for the kids at the pool. prepare the food better. it was all overcooked.

i think kids have been jumping on it

have pool toys for the kids at the pool. prepare the food better. it was all overcooked.

while we didn t bring any of our pets, the hotel is a pet friendly establishment

staff from the front desk, to room service to maid service

our room was not ready, and we headed to the bar attached to the hotel (parkers' downtown and josh was a great

one slight issue- the pet relief area that staff directed us to is posted to keep pets off

only drawback is the breakfast, quite expensive for what it is and only one staff member working which meant

decent-sized gym and pool, building is surrounded by beautiful plaza and grounds

the wings at the bar were disgusting. they were rubbery and fatty. the drinks were good.

bed was very comfortable, the pool was great, we had our granddaughter stay with us and she loved everything,

we also enjoyed the quaint bar for cocktails and the free breakfast was first rate

special mention to lane harper, yunis binlunzo, kiyana wheat, lb in the restaurant bar and kathy who worked in

room service was excellent

it was a family atmosphere during the day which was a huge plus traveling with 5 kids, my sister, mother and

the hotel was very accommodating for several issues we had (broken glass, sick kids, etc) which was very

rooftop bar was closed

the pool was room temperature need to be a little warmer.

the room was dirty not good to stay with kids .

liked it was pet friendly, the staff was very helpful

not aware of charge for parking until i visited the front desk

nice to have our pet along since we were still traveling to visit family in pennsylvania afterwards

there wasn't enough parking.