the fact that a small kitchen was available for our use.

a mini kitchen and laundry mat on site so convenient for a weekend trip with the family we come in every year from pa

the kitchen had a full sized refrigerator, microwave, and two burners

the kitchenette was very helpful!!

small kitchen in the unit with a larger refrigerator, everything was in good order

pool unavailable

pool was not open

the ad said they have wifi, a pool, and breakfast

the pool wasn't open

in was unfriendly and impatient, the floor in the room was dirty, the lighting was poor, the pool was closed, the light for the pool shone right in our room causing it to be very bright all

the tub and spa was dirty

out it was no longer a pool at last minute not really an issue cuz had that king spa suite with the spa

the spa tub was nice and for the price of the room we were happy with it.

the spa bath had hairs and a ring on it

we had reserved 2 king suites with jacuzzis&spa bath

kids running all around looked like a circus

a lot of kids running in hallway after 12 night.

it was clean and they have hot breakfast and they feed you dinner

breakfast was yummy

lobby and breakfast area were big and very nice. hotel was new and clean. location was great.

breakfast bar is by far the best i have ever enjoyed during any of my many travels

ditto the breakfast in another restaurant

access to cleveland clinic and ease of obtaining shuttle service as needed

big room, nice clean and quiet, the bathroom is huge and well equipped, breakfast is

breakfast could have been having slightly more variation

hannah, in particular, was very helpful, even delivering room service as she was heading out for the evening

room service food had a good menu but the actual quality of the food was only okay.

we ate breakfast and two dinnes/drinks while there

gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft

our room was not ready, and we headed to the bar attached to the hotel

early check in, cocktail hour and breakfast and location to r& r hof

i didn't use the swimming pool but i saw kids were having fun

the gym could be better equipped.

hotel employee in the bar was awesome

i made a request for early check in and we were given such an attitude about it even though we said we were

they said yes it has a kids menu

i didn't use the gym or pool facilities but those looked inviting too

room service was excellent

of the lake waterfront, good restaurants and a rooftop bar, and a nice swimming pool that the kids in our group could enjoy

room service was great except the pasta of the day